Top AI Solutions Architect Jobs Openings in 2025
Looking for opportunities in AI Solutions Architect? This curated list features the latest AI Solutions Architect job openings from AI-native companies. Whether you're an experienced professional or just entering the field, find roles that match your expertise, from startups to global tech leaders. Updated everyday.
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Sr. Manager, Field Applications Engineering - R3630
Shield AI
501-1000
-
India
Contractor
Remote
false
As a Senior Manager of Autonomy Applications, you'll lead a team of applications engineers, providing expert support for customers using our SDK. You’ll prioritize and resolve complex issues, mentor your team, and collaborate with internal teams to drive product improvements. With your technical expertise and leadership, you'll play a key role in enhancing customer engagement and supporting the growth of our robotics and autonomy solutions.
Solutions Architect
Software Engineering
Robotics Engineer
Software Engineering
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July 8, 2025
Sales Solution Engineer, Europe
Shield AI
501-1000
-
Norway
Contractor
Remote
false
Shield AI builds the world’s best AI pilot. Our Hivemind Enterprise software stack brings true autonomy to air, land, and sea systems, giving operators the decisive edge. As a Sales Engineer, you’ll be the technical linchpin in our customer-facing pursuits — partnering with Business Development to prove, prototype, and integrate Hivemind into next-generation unmanned platforms across defense and commercial markets.
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Software Engineering
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July 8, 2025
Sales Solutions Engineer, APAC
Shield AI
501-1000
-
South Korea
OTHER
Remote
false
Shield AI builds the world’s best AI pilot. Our Hivemind Enterprise software stack brings true autonomy to air, land, and sea systems, giving operators the decisive edge. As a Sales Engineer, you’ll be the technical linchpin in our customer-facing pursuits — partnering with Business Development to prove, prototype, and integrate Hivemind into next-generation unmanned platforms across defense and commercial markets.
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Software Engineering
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July 8, 2025
Professional Services Technical Architect
Ada
201-500
CAD
110000
-
156000
Canada
Full-time
Remote
true
About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI agent management technology to accelerate businesses’ AI maturity to keep them ahead of the curve. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them. Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands like Square, YETI, Canva, and Monday.com, saving millions of hours of human effort. Backed with over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service. At Ada, we see growth as a reflection of each individual owner’s personal growth. That’s why our values are rooted in driving progress and continuous improvement. If you’re ambitious and eager to grow, Ada could be the place for you. Learn more at www.ada.cx.As a Technical Architect at Ada, you'll take center stage in shaping how our clients integrate and scale with our AI-powered platform. You'll be the trusted technical lead in implementation projects—translating complex requirements into powerful, scalable solutions that fit seamlessly within each client’s ecosystem. Your role is to be the technical partner, listening for our customer’s functional and technical requirements and mapping them into business minded goals. You will work hand-in-hand with Ada’s Professional Services Engagement Managers and Consultants within a customer engagement as the technical solution designer and owner. Your work will directly influence the speed, quality, and impact of every deployment. Clients will rely on your technical leadership, strategic thinking, and problem-solving skills to bring their vision to life. These projects involve deploying Ada across messaging, email, and voice channels, and are tailored to align with each client’s infrastructure and strategic priorities. What You'll Do Be the Technical Voice of the Project: Collaborate directly with clients to uncover both functional and technical needs, transforming them into strategic and executable plans. Design and Deliver: Define, document, and build a scalable technical solution to meet the customer’s needs. Lead by Doing: Provide hands-on guidance and technical support throughout the implementation, ensuring quality and success at every milestone. About You 3+ years of experience in customer-facing technical roles, preferably within a SaaS environment. Strong experience working with APIs, documenting system architectures, and defining logic-based workflows The ability to troubleshoot data flows and communicate solutions and limitations effectively across technical and non-technical stakeholders. Solid understanding of SaaS ecosystems, with experience integrating tools like Shopify, Salesforce, Zendesk, or HubSpot into client environments. A passion for partnering with clients and internal stakeholders to bring complex systems together. Strong communication skills with a love for translating technical details into business value. Passionate about customer service and how it can transform businesses Strong organizational skills and an ability to multitask without getting frazzled Comfort operating in ambiguity, solving complex problems, and staying on track amidst shifting priorities. A curious and resilient mindset, with a bias for action and a passion for continuous learning, iteration, and driving progress. Bonus: Knowledge and experience implementing Generative AI solutions or CX automation tools is a strong asset. The expected salary range for this position is $110,000 to $156,000 CAD. Actual pay will be determined based on several factors such as past experience and qualifications, geographic location, and other job-related factors permitted by law. #LI Benefits & Perks At Ada, you’ll not only build extraordinary products but also thrive in an environment designed for your success. We prioritize your well-being, growth, and work-life balance. Here’s what we offer: Benefits Unlimited Vacation: Recharge when you need to. Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance. Wellness Account: Empowering you to invest in your overall well-being and lifestyle. Employee & Family Assistance Plan: Resources to support you and your loved ones. Perks Flexible Work Schedule: Balance your work and personal life. Remote-First, In-Person Friendly: Options to work from home or at our local hub. Learning & Development Budget: Invest in your long-term growth goals and skills. Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience. Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry. Hands-On with LLMs: Enhance your expertise in leveraging large language models. A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology.
The above Benefits and Perks only apply to full-time, permanent employees. Thank you for your interest in joining us at Ada. Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position. We appreciate the time you have invested in learning more about us.
Solutions Architect
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July 3, 2025
Solutions Engineer (m/f/d) - Connext Vivendi
Voize
51-100
-
Germany
Full-time
Remote
true
Why voize? Because we’re more than just a job!At voize, we’re revolutionizing the healthcare industry with AI: Nurses simply speak their documentation into their smartphones, and our AI automatically generates the correct entries. This saves each nurse an average of 39 minutes per day, improves the quality of documentation, and makes their daily work much more rewarding.voize is YCombinator-funded, already in use at over 1000 senior care homes, and has grown by 100% in the last 90 days. Our customers save over 3.5 million hours annually - time spent on people instead of paperwork.But this is just the beginning. With our self-developed voize AI, we’re transforming not only the healthcare industry, but also have the potential to create value in many other sectors – from healthcare to inspections.As a dynamic team, we blend cutting-edge technology with social impact. And now, we are looking for You to join us!💡 Your Mission: Delight customers, optimise processes!As a Solutions Engineer at voize, you own the full technical journey of our customers - from the first presales check to ongoing operations. You’re the primary technical point of contact, bridging voize and customer IT. By validating infrastructure, configuring secure setups, solving technical issues, and scaling deployments, you ensure a smooth experience and long-term success.🚀 Your Daily Business – No two days are alikeSupport presales calls to assess infrastructure, spot blockers, and guide evaluationsLead implementations focusing on Vivendi NG, Mobil, PD, and customer environments (Windows/Linux)Troubleshoot issues across systems, networks, browsers, and interfaces with clarity and empathySupport technical scaling (e.g., growing user bases, infra changes)Document setups and technical handoffs for smooth internal collaborationFlag recurring issues and contribute to internal tools, docs, or processes🤝 Your Skillset – What you bring to the tableYou’re a Vivendi expert – you’ve administered, configured, and deeply understand the Vivendi infrastructure in real-world deployments, including Vivendi NG, Mobil, and PD administrationSolid Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs)Familiarity with virtualisation, Docker, web servers (Nginx, IIS), and load balancingStrong troubleshooting skills across APIs, browsers, infrastructure, and devicesClear communicator with empathy for both technical and non-technical usersProactive, self-directed, and skilled in documentation and technical handoffs🎯 Our Success Mindset – How we work at voizeYou’re confident in German and English to support customers and work closely with the team – we’ll support you with language courses if needed.You’re resilient - you see challenges as opportunities, not obstaclesYou work iteratively - test, learn, and improve instead of aiming for perfectionYou value open feedback and contribute to a positive, transparent team culture🌱 Growing together – what you can expect at voizeBecome a co-creator of our success with stock optionsOur office is in Berlin, with a flexible remote work culture, and we are pet-friendly!Flexible working hours because you know when you work best!Access to various learning platforms (e.g., Blinkist, Audible, etc.)Open culture with regular work weeks and team events to collaborate and bond.Rapid personal growth in a fast-growing startup.Your work will make a real impact, helping alleviate the workload for healthcare professionalsFree Germany Transport Ticket and Urban Sports Club membership30 days of vacation – plus your birthday off✨ Ready to talk? Apply now! 🚀We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!
Solutions Architect
Software Engineering
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July 3, 2025
Portfolio Pre-Sales Consultant, Actimize
Nice
5000+
-
Japan
Full-time
Remote
false
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what’s the role all about? NiCE Actimize is currently seeking a dynamic individual with high energy and drive to join our team as a Presales/Solutions Consultant NiCE Actimize, the industry's largest and broadest provider of financial crime, anti-money laundering, enterprise fraud and compliance solutions is the leader in Autonomous Financial Crime Management. NiCE Actimize drives the Autonomous journey with ActOne for investigation and case management, as well as X-Sight, a cloud-based Financial Crime Risk Management Platform-as-a-Service. NiCE Actimize AML solutions are acknowledged for technology leadership and expertise in AI, machine learning and intelligent automation. How will you make an impact? As a Presales engineer, you will; Provide key subject matter expertise within financial crime and compliance. Engage with NiCE Actimize’s prospects and clients to understand technical and functional requirements, from both current and aspirational perspectives Position solutions for specific prospect requirements, and articulate how value and business benefits can be achieved Explain features and benefits of the NiCE Actimize solutions in comparison to competitive products Deliver product presentations to technical and management personnel, and bring Actimize’s differentiation to life through the medium of a demo Develop relationships with prospects and customers Communicate with sales and product management regarding customer needs Lead Proof of Concept engagements, working with the client, sales, and technical presales Completing RFI/RFPs; identifying client requirements and ensuring proactive communications with customers to ensure customer satisfaction Participate in trade shows, seminars and other industry events. Have you got what it takes? Fluent in English and Japanese written and verbal communication Experience in a client facing role within the financial services, financial software or enterprise software industries and/or a relevant degree and level of technical aptitude Ideally, an understanding of the financial crime landscape Excellent verbal, written, and interpersonal communication skills Proven ability to quickly and deeply learn new technologies and clearly communicate their value proposition A curious mind – You’ll need to solve problems to drive business success and revenue Consultative and confident, with an ability to thrive in a fast paced, dynamic environment Experience in gathering requirements, documenting business needs and presenting solutions to a senior audience Must be willing to travel to customer sites 40%+ What’s in it for you? Here's what you'll gain by joining the team Detailed knowledge of fraud, financial crimes and compliance industry Full training & enablement on our Actimize financial crime products. Good insight into business value and business case driven solutions Confidence in AI (NLP, Analytics & Decisioning, Automation, Machine Learning, etc) Good understanding of statistical data modelling concepts Experience in enterprise-wide case management About NiCE Actimize NiCE Actimize is comprised of talented, creative and dedicated individuals with a passion for delivering innovative solutions to the market. At NiCE Actimize, we recognize that all employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive packages and rewarding career opportunities. Come share, grow, and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization. Requisition ID: 6525
Reporting into: Director, Portfolio Presales, Actimize
Role Type: Individual Contributor #LI-Hybrid About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Solutions Architect
Software Engineering
Product Manager
Product & Operations
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June 30, 2025
Solutions architect (pre-sales - EMEA)
Writer
1001-5000
-
United Kingdom
Full-time
Remote
false
📐 About this roleEvery company grows differently, and we grow when we help our users write better, faster.As a Solutions architect (pre-sales), your objective will be to support our prospects in identifying, evaluating, and validating ways in which Writer can make a meaningful impact to their business and the content they create. This is not just a consulting role; you'll be spending a lot of time building and running proof of concepts for prospects. You'll be working with some of our largest prospecting Enterprise customers to grow their usage of Generative AI and will be deeply embedded into our customers and prospects. You will primarily serve the sales team as their prospects evaluate Writer. You will provide technical expertise to uncover and validate use-cases, while also building proof-of-concept projects to validate Writer’s ability to meet a customer’s needs. Your positivity, sense of curiosity, and ability to create champions from early adopters in the AI writing space will help shape our entire culture. If you have a builder mentality, this is the role for you.
🦸🏻♀️ Your responsibilities:Partner with our account executives and prospects in use-case validation calls as the technical expert to uncover how they can leverage solutions including, custom templates, Knowledge Graph and our APIs.Scope prospect’s business and technical needs, including tools, workflows, data structure, and integration points to ensure Writer can feasibly execute againstConduct discovery on existing processes, identifying and quantifying current business pain and proposed impact of Writer’s solutions to addressBuild custom templates for customers, lead feedback reviews of the templates, and then conduct additional fine-tuning to meet customer criteriaLead proof-of-concept pilots of Writer by building solutions to validate technical requirementsAct as the technical lead for RFP responses and evaluationsWork hand-in-hand with prospects to explain the value of our APIs, while helping them evaluate and test use-cases with themDevelop and maintain a deep understanding of the Writer solutions, the broader AI and LLM landscape, as well as our customer’s ecosystem so you can offer prescriptive solution recommendationsWork alongside Product and Engineering to QA the outputs from the implementation, calibrate, and iterate until we have an optimal output Act as a resource and technical liaison for our Partner ecosystem, ensuring they understand the capabilities and use-cases possible via our APIs and custom apps
⭐️ Is this you?5+ years of experience in technical customer-facing roles such as Solutions Architect or Sales EngineerHave worked with Fortune 500 customers for a high-growth, B2B SaaS companyExperience with generative AI and prompt engineering is a huge plusComfortable with python and ability to pick up coding frameworksPython skills so that you can easily build on top of Writer FrameworkExperience working with APIs, especially Generative AI servicesAn excellent communicator and collaborator, able to take complex technical concepts and translate to practical business language for non-technical audiencesHighly versatile, can lead a discovery session with multiple stakeholders, uncovering use cases and business pain, while also being able to have the technical acumen to address complex technical hurdlesCustomer outcome-oriented: a laser focus on delivering solutions that create meaningful business resultsTenured problem solver, able to identify the root cause of issues and work collaboratively to resolve Experience working across many customer stakeholders and teamsPreviously been a top-performing SA and have sold 1M+ deals in highly regulated spaces🍩 Benefits & perks (UK full-time employees)Generous PTO, plus company holidaysComprehensive medical and dental insurancePaid parental leave for all parents (12 weeks)Fertility and family planning supportEarly-detection cancer testing through GalleriCompetitive pension scheme and company contributionAnnual work-life stipends for:Home office setup, cell phone, internetWellness stipend for gym, massage/chiropractor, personal training, etc.Learning and development stipendCompany-wide off-sites and team off-sitesCompetitive compensation and company stock options
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June 27, 2025
Senior Sales Engineer, Public Sector
Dataiku
1001-5000
USD
150000
-
190000
United States
Full-time
Remote
false
Dataiku is The Universal AI Platform™, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge.If you're ready to take your pre-sales career to the next level, the Dataiku Sales Engineering team would like to hear from you. Together, we've built a team that has closed some of Dataiku's most important sales with companies whose names you hear and products you use everyday. We do it by working together to serve our customers in ways that ensure their success. How you’ll make an impact: Qualify deals through collaboration with the Account Executive (AE), the Business Development Representative (BDR), and sales management. Conduct Discovery meetings and learn from the customer and the BDR about the customer's business requirements and technical environment. Articulate to the Opportunity Team and to the customer usage scenarios that illustrate the business value desired by the customer. Use Dataiku to demonstrate the business value articulated in the usage scenarios. Design and create Dataiku demonstrations, Proofs-of-Concept (POC), and evaluations that clearly illustrate how to apply Dataiku to deliver the required customer value. Execute demonstrations, POCs, and evaluations through coordination of the physical and human resources of Dataiku and the customer. Lead the combined team to carry out the agreed upon course of action to prove that Dataiku delivers the needed value better than our competitors. Answer questions and provide technical guidance to the customer’s technical team regarding the demonstrated or evaluated solutions. Assist in sales pipeline building activities including attendance at live and/or virtual trade-shows and industry conferences, working with marketing and or partners on campaign design and execution and other activities specified by sales and pre-sales management. What you’ll need to be successful Experience collaborating with clients in the Public Sector and/or familiarity with Public Sector markets Strong natural and intellectual curiosity especially around the application of technology to solve all kinds of problems At least eight years of experience in technical pre-sales, preferably in a high-growth environment Experience in the data science, analytics, or big data markets preferred but not required Familiarity with data storage and computing infrastructure for data of all sizes (SQL, NoSQL, Kubernetes, Spark, etc) Comfortability talking to all levels of customer teams from individual contributors to C-level executives Experience in Analytics/AI or other enterprise software Previously worked in a fast paced, growing company Compensation and Benefits
The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including, but not limited to, geographic location, internal equity, education, skill set, experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through Dataiku's incentive compensation program. Dataiku also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax commuter benefits, a 401k company match, paid vacations and sick leave, paid parental leave, employer paid disability coverage, and additional health and wellbeing perks and benefits. Dataiku reserves the right to amend or modify employee perks and benefits at any time.US only national base pay ranges$150,000—$190,000 USD What are you waiting for! At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku! And if you’d like to learn even more about working here, you can visit our Dataiku LinkedIn page. Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: reasonable-accommodations@dataiku.com Protect yourself from fraudulent recruitment activity Dataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activity here.
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June 27, 2025
Technical Services Engineer
Anyscale
501-1000
-
No items found.
Full-time
Remote
false
About AnyscaleAt Anyscale, we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray, a popular open-source project that's creating an ecosystem of libraries for scalable machine learning. Companies like OpenAI, Uber, Spotify, Instacart, Cruise, and many more, have Ray in their tech stacks to accelerate the progress of AI applications out into the real world.With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert.Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date.About the roleThe Technical Services Engineer’s primary role is to serve as a technical advisor and champion for Anyscale customers. In this function, you will play a crucial role in the customers’ post-sale journey - helping them to onboard, adopt and grow on Anyscale, troubleshooting and resolving open customer tickets and driving consumption.Anyscale is an ever evolving platform and hence will require close co-ordination with our engineering teams to debug complex issues. This is an exciting role for those who are technically curious and passionate about ML/AI, LLM, vLLM and the role of AI in next generation applications. It’s an opportunity to make a significant impact in a collaborative, fast-paced environment while building a new segment in this space.In this role, you’ll be able toBe a solutions architect, technical advisor, and internal champion for our key customers; helping them to successfully onboard and adopt the Anyscale platformOwn customer issues end-to-end, from troubleshooting, triaging, escalations and eventual resolutionParticipate in our follow-the-sun customer support model to ensure continuity in resolving high priority ticketsKeep track of open customer bugs and feature requests to influence prioritization and provide timely customer updates upon resolutionManage current workload state of key customers and help to identify new workloads to drive account expansionContribute towards improvement of internal tools and documentation of playbooks, guides and best practices etc. based on observed patternsHabitually provide feedback and collaborate cross-functionally with product and engineering teams to address customer issues with a focus on improving the product experienceBuild and maintain strong relationships with technical stakeholders within customer accountsQualifications5+ years of experience in a customer-facing technical role with 2+ years in a dynamic, fast-paced, startup-like environmentStrong organizational skills and ability to manage multiple customer needs simultaneouslyProficient in deploying and resolving issues within container orchestration platforms (such as Kubernetes) and working with infrastructure as code tools (such as Terraform).Hands-on experience with one or more of the major cloud platforms (AWS, GCP or Azure)Knowledge in Observability tools (e.g. Grafana)Excellent communication and interpersonal skills.Strong sense of ownership, self-motivation and eagerness to acquire new skills and do new thingsWillingness to uplevel the knowledge and skills of your peers through mentorship, trainings and shadowingBonusExperience with RayKnowledge of MLOps platforms in support of ML/AI, Data Engineering and Data Science teamsKnowledge of training, fine-tuning and inference/serving of LLMsCompensationAt Anyscale, we take a market-based approach to compensation. We are data-driven, transparent, and consistent. As the market data changes over time, the target salary for this role may be adjusted. Anyscale Inc. is an Equal Opportunity Employer. Candidates are evaluated without regard to age, race, color, religion, sex, disability, national origin, sexual orientation, veteran status, or any other characteristic protected by federal or state law. Anyscale Inc. is an E-Verify company and you may review the Notice of E-Verify Participation and the Right to Work posters in English and Spanish
Solutions Architect
Software Engineering
MLOps / DevOps Engineer
Data Science & Analytics
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June 25, 2025
Technical Account Manager
Union
51-100
USD
-
United States
Full-time
Remote
true
About UsAt Union, we are solving one of the hardest challenges in AI infrastructure today: enabling high-velocity iteration while maintaining seamless production-readiness for AI workloads at scale. Flyte, the open-source project we steward, is the emerging standard for modern data and AI orchestration, with numerous leading technology organizations - like LinkedIn, Spotify, and Gojek - running millions of mission-critical workloads on the platform. We have a deep bench of infrastructure veterans from companies in the Big Three and beyond and a technical founding team who originally created Flyte while at Lyft. The OpportunityThe goal of the Technical Account Manager role is to be the primary liaison for our key customers, ensuring their successful adoption, implementation, and ongoing optimization of the Union Cloud platform and Flyte. Leveraging your deep expertise in AI workflows, data pipelines, and cloud environments, you will guide customers through complex integrations, provide training, troubleshoot challenges, drive product utilization, and translate their evolving business needs into actionable insights for our product and engineering teams. You will ensure stakeholders get maximum value from the platform. Your ability to build strong cross-functional relationships, anticipate requirements, and deliver proactive solutions will be pivotal in driving customer retention and expanding our platform’s value within their AI and data ecosystems.You’ll act as a strategic partner to users, helping them navigate evolving AI workflows while surfacing key insights that inform product development and roadmap priorities.You’ll collaborate directly with AI, ML and platform engineering teams, as well as technical decision-makers, to ensure seamless implementation, accelerate value realization, and build strong partnerships that support retention, expansion, and customer advocacy.In this role, you will:Own and drive strategic account plans focused on adoption milestones, usage expansion, and revenue growth in a land-and-expand model.Partner with internal technical teams to help customers design and optimize workflows for production-grade AI systems.Own end-to-end customers outcomes and value from Union. Guide customers through onboarding and integration, troubleshoot challenges, drive product utilization, and provide timely, effective support to resolve complex issues.Translate real-world challenges from customer environments into actionable feedback for our product and engineering teams.Track customer health, identify signs of friction or opportunity, and develop engagement strategies across both technical and executive stakeholders.Drive renewals and commercial growth by aligning our product capabilities with evolving customer needs and identifying upsell or cross-sell pathways.Faciliate technical enablement content creation—reference architectures, debugging guides, cookbooks, and tutorials—to scale your impact.Lead customer touchpoints such as roadmap sessions, architecture reviews, QBRs, and executive briefings to ensure we remain aligned with customer goals and value realization.Serve as the internal voice of the customer in planning, prioritization, and go-to-market alignment.About You:You’re excited to work at the intersection of AI infrastructure and customer outcomes—and are driven to own both the technical and commercial success of your accounts.5+ years of experience in a technical role such as Solutions Engineer, Technical Account Manager, Solutions Architect, or ML/Data Engineer within a B2B devtools or platforms.You’ve worked closely with enterprise engineering and product teams—whether in customer success, solutions engineering, DevRel, or internal ML platform roles—and can credibly lead both architecture discussions and business reviews.You have at least design and architecture-level understanding of systems involving data processing, model training, serving, or monitoring.Experience in MLOps/LLMOps, machine learning pipelines, and data orchestration tools.Proficiency in Python, or genuine desire to learn, given its prevalence in data science.You’ve developed and executed account plans focused on growth through adoption, usage expansion, and product-led revenue—especially in a land-and-expand motion.You write clearly, speak thoughtfully, and can tailor your communication to both hands-on users and executive sponsors.You are curious, proactive, and self-directed—you seek ownership and are not afraid to experiment.You build trusted relationships quickly and are motivated by helping others succeed; you view the success of your customers as your own.Bonus: You’ve contributed to or participated in relevant AI or MLOps open-source communities, forums, or customer advocacy programs.Nice to HaveDirect experience with Flyte (open-source or Union).Experience working with large enterprise customers.Prior experience at a startup or fast-growing technology company.Experience in pre-sales or post-sales technical consulting.Benefits & BelongingAt Union.ai we know that employees who feel their best can build amazing things and we are proud to offer best in class benefits that will continually evolve and grow as the needs of our employees do. Benefits may vary based on countryExcellent medical - We pay 100% of your premiums and 90% for your dependentsGenerous dental and vision plans- We pay 90% of the premiums for you and your dependentsMeaningful equity in the form of options – all employees are owners hereUnlimited time off + 12 company holidays 401K match - Union.ai matches 100% of contributions up to the first 3%, and 50% up to 5%16 weeks paid parental leave for primary and secondary caregiversFlexible work schedule (some restrictions apply)For in office employees: Lunch provided onsite and well stocked kitchen with snacks and drinks. We believe that our differences are what bring us together to achieve truly special outcomes. We strive to be inclusive and focus on building teams that embody that quality too. Union.ai is an equal-opportunity employer and we encourage you to apply, even if your experience doesn’t align exactly with our job description.
Solutions Architect
Software Engineering
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June 25, 2025
Technical Solutions Engineer
TensorWave
51-100
0
0
-
0
United States
Full-time
Remote
false
At TensorWave, we’re leading the charge in AI compute, building a versatile cloud platform that’s driving the next generation of AI innovation. We’re focused on creating a foundation that empowers cutting-edge advancements in intelligent computing, pushing the boundaries of what’s possible in the AI landscape.Job Description:As a Technical Solutions Engineer on our Customer Experience team, you’ll be the front line of a high-performance support model that bridges traditional L1/L2 roles with the technical rigor demanded by AI infrastructure customers.You’ll help enterprise ML engineers, DevOps teams, and CTOs solve complex challenges involving GPU workloads, infrastructure orchestration, and deployment at scale. Your mission? Deliver timely, precise, and white-glove technical support that builds trust and accelerates adoption with the most exciting customer partners in the industry.Responsibilities:Triaging & Resolution: Act as first and second line of defense for technical issues (VMs, networking, API errors, orchestration tools, GPU utilization, etc.).Customer Communications: Manage tickets, live chat, and calls across Premium/Platinum support tiers. Communicate clearly and empathetically to both technical and non-technical users..Collaborate Cross-Functionally: Escalate critical bugs, provide logs + context to engineering, and contribute to product improvement feedback loops.Documentation & Enablement: Write clear, technically accurate documentation and playbooks to improve support efficiency and self-service.Tooling & Automation: Help us scale support by improving diagnostics tooling, chatbots, and macros to reduce MTTR.Success Partnership: Support QBRs and onboarding sessions for top-tier customers alongside Customer Success Managers.Essential Skills & Qualifications:2–4 years in technical support, cloud operations, or SRE environments.Hands-on experience with:Linux environments (logs, bash, process/thread management)Cloud compute platforms (AWS/GCP/Azure or similar).Containerization or orchestration tools (e.g., Kubernetes, Docker, Terraform, SLURM).AI/ML workloads (inference, training, fine-tuning).Troubleshooting APIs and REST/GraphQL calls.Strong communicator with the ability to simplify complex technical issues.Comfort in a fast-paced startup environment where priorities shift rapidly.Familiarity with GPU-accelerated cloud environments.We’re looking for resilient, adaptable people to join our team—folks who enjoy collaborating and tackling tough challenges. We’re all about offering real opportunities for growth, letting you dive into complex problems and make a meaningful impact through creative solutions. If you're a driven contributor, we encourage you to explore opportunities to make an impact at TensorWave. Join us as we redefine the possibilities of intelligent computing.What We Bring:In addition to a competitive salary, we offer a variety of benefits to support your needs, including:Stock Options100% paid Medical, Dental, and Vision insuranceLife and Voluntary Supplemental InsuranceShort Term Disability InsuranceFlexible Spending Account401(k)Flexible PTOPaid HolidaysParental LeaveMental Health Benefits through Spring Health
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June 23, 2025
Deployed Intelligence - Solutions Engineer
Basis AI
11-50
-
United States
Full-time
Remote
false
About BasisBasis equips accountants with a team of AI agents to take on real workflows.We have hit product market fit, have more demand than we can meet, and just raised $34m to scale at a speed that meets this moment.Built in New York City. Read more about Basis here.Why joinWorld class investors: We're backed by Keith Rabois from Khosla Ventures alongside Nat Friedman, Daniel Gross and many leaders from the ML and fintech community. Check out our announcement for an expansive listExtremely fast growth: We’ve partnered with some of the largest accounting firms in the world, with revenue 10x-ing over the last 5 monthsBe part of building a company: We’re scaling the team fast and the business faster, meaning there will always be more responsibility than we have people. No better place to get a ton of responsibility and ownership on day 1In person & interdisciplinary: We operate on the frontier of what’s technically possible. That is why being in-person is a must. We’re bringing together the brightest minds from the top engineering, ML, and accounting teams to work together in our NYC office and build production quality agentic systemsHigh risk: We believe the world is about to change in profound ways. We are building Basis to be on the cutting-edge of that change for a decade to come, and we have an appetite for the risk that comes with that. The journey has just begunCompensation: We aim to pay competitively for cash compensation and well above market for equity compensation because the whole team is all-in, and we want you to be too📍 Location: NYC, Flatiron office. In-person team.About the roleOver the last two decades, we’ve seen several waves of software deployment models, from on-prem to SaaS to bespoke platforms. With each wave came new deployment roles: implementation managers, solution engineers, and forward-deployed engineers. Now, we believe a new phase is emerging: one defined not by implementing software, but by deploying intelligence.Read about Deployed Intelligence at Basis here: https://www.getbasis.ai/blogs/introducing-deployed-intelligenceAs a Solutions Engineer on our Deployed Intelligence team, you'll be the technical backbone of our customer deployments. Working closely with DI Strategists who lead enterprise customer engagements, you'll ensure seamless technical integration of Basis into our customers' workflows. You'll own the critical connections that power our platform while serving as the bridge between customer needs and our engineering team.Ideally, you will have the following experience:4+ years in technical implementation, solutions engineering, or similar customer-facing technical rolesStrong SQL proficiency for data analysis and troubleshootingExperience with API integrations, particularly in financial services or enterprise SaaSTrack record of managing multiple technical deployments simultaneouslyComfort leading technical troubleshooting calls with customers and internal IT teamsExperience with enterprise data integrations and connectivity solutions is a plusWhat we look forProcess-oriented: Skilled at breaking down complex problems into clear and repeatable steps and managing executionStrong communicator: Clear at explaining concepts and comfortable collaborating with both senior and junior stakeholdersFirst principles reasoner: Basis is not a normal company; we are building net-new capabilities and assumptions need to be questioned. We look for people who do not just know what things have worked before, but can apply those lessons to new situationsCompany-builder: Excited to lay the groundwork, technically and culturally, as we rapidly scaleExcited about AI in accounting: Excited about the possibilities of how AI can transform accounting practicesOffice lover: Prefers shouting across a room over a slack message, seeking full-time in-office in NYCAll-in: This is not a 9-5, we have a massive opportunity ahead of us and are looking to further accelerate our velocity. We are optimizing for the best folks and happy to compensate generouslyIn accordance with New York State regulations, the salary range for this position is $100,000–$250,000. This range represents our broad compensation philosophy and covers various responsibility and experience levels. Additionally, all employees are eligible to participate in our equity plan and benefits program. We are committed to meritocratic and competitive compensation.
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June 22, 2025
Senior Manager - Integrations Specialist
Notable
201-500
USD
0
150000
-
180000
United States
Full-time
Remote
false
Role SummaryAs Senior Manager, Integration Specialists you’ll lead a high-performing team that designs, builds, and maintains the connections between our customers’ ecosystems (EHRs, ancillary systems, data warehouses, and third-party apps) and Notable’s Flow Builder platform. You’ll own the Integrations delivery function end to end - defining technical standards, steering roadmap priorities, and ensuring our integrations are resilient, scalable, and future-proof.This is a true player-coach role: you’ll be hands-on with complex interface challenges while also developing team capabilities, driving strategic initiatives, and aligning cross-functional partners in Customer Success, Delivery, Product, and Engineering. Your leadership will directly shape how Notable accelerates implementations, expands integration capabilities with health systems, and unlocks new automation opportunities for providers and payers.What You’ll DoLead, mentor, and grow a team of Integration Specialists - guiding technical execution, customer engagement, and career development.Own delivery of new interfaces and automations (HL7 v2, X12, FHIR, flat file, REST, RPA, etc.) ensuring they track against KPIs and are built on time, meet performance SLAs, and align with customer outcomes.Provide deep technical oversight on Mirth Connect channels, routing logic, transformations, and JavaScript extensions - setting standards for coding, testing, and monitoring.Shape the integrations delivery roadmap - partnering with Product and our AI Platform Architects to prioritize reusable adapters, API accelerators, and tooling that boost speed-to-value and reduce maintenance effort.Cultivate & manage integration partnerships where needed, to maintain existing relationships and contracts and to create expansion opportunities for the suite of available integrations on the platform.Act as an escalation point for thorny interface issues - troubleshooting data flow, message parsing, and system performance across Epic, Oracle Cerner, Athena, and other partners.Nurture customer relationships - engage with customer technical teams and project leads to build technical trust and help them understand our integration models, implementation methodologies, and any technical dependencies on their teams.Drive operational excellence - instituting best-practice documentation and implementation standards, identifying ways to make our suite of integrations capabilities faster and easier to implement for our customers.Collaborate cross-functionally with Product, Engineering, and AI Platform Architects to embed integration considerations into solution design early and ensure seamless end-to-end workflows.Champion team learning & innovation - promoting knowledge-sharing on new standards (e.g., emerging EHR APIs), industry-standard best practices, and advanced automation techniques.Support hiring and onboarding, building a diverse pipeline of integration talent and setting new team members up for success.
You’re a Great Fit If You…Love leading technical teams and coaching others while staying close to hands-on technical integration work.Thrive in an entrepreneurial, mission-driven environment where autonomy and innovation are valued.Bring a systems mindset - balancing near-term delivery with longer-term scalability and platform thinking.Communicate clearly across technical and non-technical audiences - from integration engineers to clinical executives.Are energized by building repeatable frameworks that unlock measurable customer impact.What We’re Looking For8+ years in healthcare integration or interoperability roles (interface engine developer, solution architect, technical lead), including 3–5+ years leading teams.Expert-level proficiency with Mirth Connect (channel design, JavaScript/JavaScript Reader/Writer, filters, transformers, alerts) and a strong understanding of modern interface paradigms (RESTful, APIs, event-driven workflows, etc.).Deep knowledge of HL7 v2 messaging (ADT, ORM, ORU, REF, MDM, etc.), FHIR APIs, flat-file ETL, and REST/JSON web services.Proven experience integrating with Epic and Oracle Cerner EHRs. Comfortable reading and troubleshooting JavaScript, and collaborating with engineering on reusable libraries and extensions.Demonstrated success automating clinical or operational workflows that reduce manual effort and improve data quality.Track record driving complex projects from discovery through go-live, with strong project, organizational, and time-management skills.High intellectual horsepower and rigorous, analytical problem-solving approach; ability to mentor rising talent on platform thinking and accountability.Willingness to travel up to 25–30 % for key customer onsite sessions and team events.Beware of job scam fraudsters! Our recruiters use @notablehealth.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be me from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.
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Product & Operations
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June 20, 2025
PreSales Solutions Architect, Voice AI Platform (Enterprise)
SoundHound AI
501-1000
-
United States
Full-time
Remote
false
Ready to be a part of something big? Join our team at SoundHound AI, where AI innovation and real-world impact come together. We unite voice AI, generative AI, and conversational AI to deliver powerful AI solutions that reimagine how people interact with the products and services they rely on. Whether it’s voice-enabling vehicles, streamlining patient journeys, or enhancing customer service, our multilingual, omnichannel AI technology touches the lives of hundreds of millions of people around the world. Our Conversational AI and automation platforms free employees from unfulfilling work so that they can apply their uniquely human qualities – empathy, critical thinking and creative problem solving – to more high-value tasks. With more than 20 years of AI leadership in the market, SoundHound AI serves the world’s leading businesses — and you’re invited to use your skills and talents to contribute to our ongoing success. In this role, you will: Provide pre-sales support for Amelia, a conversational AI platform designed for enterprise use. Support one (or more) Sales Executives as a technical resource during the pre-sales process. Map customers’ business and technical challenges to Amelia’s capabilities and design a solution to meet customer requirements. Understand technical requirements for the proposed solution (i.e., availability, operational loads, key related client systems, and deployment strategy) Understand client’s as-is technology landscape and any ongoing projects which might affect project execution or force to change the strategy. Design architectural blueprint for client install, outlining Amelia fit into the client landscape, hardware sizing, deployment model, strategy for integrating with security framework at client. Develop design documents outlining configuration of Amelia for specific use cases proposed. Prepare and deliver Amelia demonstrations. Analyze customer data in support of sales and their build ROI calculations. Coordinate with your extended team (Solution Architecture, Product Management, Engineering, Delivery, Marketing, Executive Management) to build solutions and proposals that are deliverable and profitable. Build competency as the resident expert on Amelia’s capabilities (intent recognition,STT/TTS integrations, API capabilities, workflow development and training) Act as a customer advocate with Amelia product and engineering teams, providing feedback on opportunities for improvement and development in the product. Act as a technical resource for partner solution architects and delivery teams. We would love to hear from you if: You have a Bachelor's degree or equivalent experience, along with a background in technologies that deliver value by impacting operational business processes. You have 7+ years of experience as a sales engineer or solution architect in software or services organizations You have an understanding of using APIs to integrate external applications. You have an understanding of telephony infrastructure You have an understanding of data center and cloud infrastructure (AWS, GCP, Azure) You have experience with Large Language Models and Generative AI You have experience with scripting/programming (Java/Groovy, Python, and Javascript are a plus) You have experience with basic Linux administration. You have experienced in SaaS Software Sales (versus selling consultancy or product) You have experience in Enterprise Sales (preferable over small business sales) You have experience in Contact Center Sales, which is a plus. You have experience in ITSM Software Sales This position is available for remote work across most of the United States. (** SoundHound AI DOES NOT offer employment in Alabama, Alaska, Delaware, Iowa, Maine, Mississippi, Missouri, New Hampshire, North Dakota, Rhode Island, South Carolina, South Dakota, Vermont, West Virginia, Wisconsin, and Wyoming). Regardless of workplace arrangement, employees within a 60-mile radius of a SoundHound AI office are expected to work from the office on three pre-scheduled, company-wide “core days” per month to encourage cross-team connection and in-person collaboration. The estimated salary for this position is $120,000–$170,000 depending on location tier, plus equity. In addition to salary and equity, you will receive comprehensive healthcare, paid time off, and other benefits. Our recruiting team will provide a specific salary range based on location and years of experience. ____________________ By working at SoundHound AI, you will join hundreds of employees across the globe who strive every day to create exceptional AI-powered experiences for customers, employees, and patients. We are a values-driven company that is supportive of one another, open and honest, undaunted by challenges, nimble and focused, and determined to excel and win. Our mission is to build voice AI for the world and use our global, diverse perspectives to achieve real generational breakthroughs. SoundHound ensures that individuals with disabilities are provided reasonable accommodations to participate in the interview process, perform essential job functions, and receive other employment benefits. Learn more about our philosophy, benefits, and culture at https://www.soundhound.com/careers. To view our job applicant privacy policy, please visit https://static.soundhound.com/corpus/ta/applicantprivacynotice.html. #LI-PP1 #LI-REMOTE
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June 18, 2025
Solution Engineer (Pre-Sales)
Union
51-100
-
United States
Full-time
Remote
true
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Software Engineering
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June 18, 2025
Solutions Architect, AI & Hybrid Cloud - Paris
Mistral AI
201-500
EUR
-
France
Full-time
Remote
false
About Mistral
At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.
We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work.
We are a dynamic, collaborative team passionate about AI and its potential to transform society.Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited.
Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careers.
Role Summary
• You'll be the catalyst driving the adoption and scaling of cutting-edge AI solutions. It's a purely individual contributor role.• You'll work at the intersection of innovation and impact, empowering businesses to leverage GenAI for transformative results.• You'll guide companies in integrating GenAI solutions, making AI a tangible part of their operations.• You'll drive the scaling of GenAI technologies, ensuring seamless transitions from concept to production.• You'll partner closely with our product and science teams to deliver state-of-the-art AI solutions tailored to client needs.• You'll tackle complex business problems with AI, delivering measurable outcomes and strategic advantages.• You'll contribute to the evolution of AI technology, influencing how businesses operate and compete in the modern world.• You will travel approximately 30 to 60% of your time.• Your role will involve spending time at the client’s office.
What you will do
Delivering value to the customers• Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives.• Contribute to effectively identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer. • On the project, Influence evaluation criteria and gain control of evaluations and the evaluation process• Create a strategic vision for the customer on the project, based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.
Product deployment• Guide and support customers in deploying our models and products into their infrastructure.• Work closely with customers to deploy relevant solutions according to their specific requirements.• Regularly liaise with the product and technical teams to relay feedback and suggest improvements.• Develop custom features for customers as needed.
Customer Onboarding• Responsible for onboarding customers on our products, providing guidance on deployment and integration• Ensuring the best production setup from the low-level GPU stack, up to infrastructure, back-end and front-end interfaces
Project management• Define and track success metrics of the POC being rolled out at customers.• Operate as a program leader, leveraging internal Mistral teams (Applied Engineers) as well as teams on the customer side to make sure project moves forward.
About you
• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)• You have experience working as a DevOps, Site Reliability Engineer or Cloud Solution Architect• You're experienced with deploying and managing AI-based products in production environments• You are fluent in Python• You have experience with containerization technologies (Docker, Kubernetes), as well as CI/CD pipelines and automated deployment tools • You have a deep understanding of cloud platforms (AWS, Azure, GCP) and on-premise infrastructure• You have been involved in a customer facing role• You have strong project & stakeholder management skills• You have foundational knowledge in AI/ML/Data science• You have ability to connect technology and business value • You are result driven and resilient• Being familiar with sales qualification concepts is a strong plus
We are looking for adaptable team players who excel in a fast-paced environment and are ready to support pre-sales as well as deployment tasks, contributing to our shared goals and success.
Hiring Process (optional)
• Talent Acquisition screening call• 30min Hiring Manager Interview• 45min Business Acumen Interview • 60min System Design• Panel (Home Prep & Restitution)• 30min Value Talk• Reference check
Benefits
France
💰 Competitive cash salary and equity🥕 Daily lunch vouchers : Swile meal vouchers with 10,83€ per worked day, incl 60% offered by company🥎 Sport : Enjoy discounted access to gyms and fitness studios through our Wellpass partnership🚴 Transportation : Monthly contribution to a mobility pass via Betterway🧑⚕️ Health : Full health insurance for you and your family🍼 Parental : Generous parental leave policy🌎 Visa sponsorship🤝 Coaching: we offer BetterUp coaching on a voluntary basis
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June 17, 2025
Solution Engineer - NG911
Nice
5000+
-
United States
Full-time
Remote
true
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.The NiCE Public Safety & Justice business helps all types of public safety and criminal justice agencies, from emergency communications and police to prosecutors and courts, digitally transform how they manage digital evidence and data from beginning to end, to get to the truth faster. NiCE’s Evidencentral platform features an ecosystem of integrated technologies that bring data together to give a single view of the truth, enabling public safety and justice agencies to do what they do better – whether it’s responding to incidents, investigating, and building cases, or prosecuting crimes. So, what’s the role all about? A NiCE Public Safety Solution Engineer will lead the technical sales and quoting process with a coordinated focus on solution development through customer discussions and education, discovery and requirements gathering, validation and quoting. How will you make an impact? Provide technical and functional expertise to support the Public Safety sales account executive throughout the sales process Execute technical discovery in support of the sales Excite/Discovery process to ensure proper expectations and accurate quoting of NiCE solutions Identify technical risks and assist in overcoming limitations to ensure mutually beneficial outcomes in complex situations Responsibility for the technical aspects of the sales process Preparation of accurate solution quotations Provision of technical consultancy services Preparation of accurate and detailed proposals & presentations in response to RFPs and customers' requests Lead technical discussions with third party vendors and coordinate Product Management involvement as/when required Support regional partners with technical design and channel relationships. Presentation and demo of Public Safety products & applications Have you got what it takes? 5+ years of experience in technical presales engineer role ideally in Public Safety Collaborative approach to sales that includes working with multiple groups both internally and externally. Strong ability to communicate professionally with customers on Technical Solutions and i3 initiatives. Must have the ability to learn quickly and assimilate technical and functional knowledge of NiCE product solutions. Proven technical background preferably in one or more of the following: NENA NG911 i3, IP telephony, Azure cloud, web applications, virtualization, trunk radio, networking, security. Technical/Networking knowledge in the following fields: Data / Infrastructure Voice: Analog, VoIP and SIP Knowledge and experience in design, testing and/or implementation of leading 9-1-1 infrastructure (telephony, CAD, RMS, or similar) Individuals must be highly motivated with excellent communication (verbal/written) and presentations skills. You will have an advantage if you also have: Experience/knowledge of CCaaS, CX, and Conversational AI solutions. Experience/knowledge selling a full suite of SaaS products. Certifications and knowledge of cloud technologies (AWS, Azure, Google) What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Requisition ID: 7604
Reporting into: Director of Presales
Role Type: Individual ContributorAbout NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Solutions Architect
Software Engineering
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June 16, 2025
Solutions Engineering Lead
Air Ops
1-10
-
United States
Full-time
Remote
true
Solutions Architect
Software Engineering
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June 16, 2025
Solutions Engineering Lead
Air Ops
1-10
-
United States
Full-time
Remote
true
Solutions Architect
Software Engineering
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June 16, 2025
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June 16, 2025
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