Partner Operations Manager, US

US.svg
United States
Location
Remote in
USA
New York
Compensary
Undisclosed
Category
Partnerships & Business Development
Date posted
June 6, 2025
Job type
Full-time
Experience level
Mid level

Why Harvey

Harvey is a secure AI platform for legal and professional services that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized and developed by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some reasons to join Harvey are:

  • Exceptional product market fit: We have partnered with the largest law firms and professional service providers in the world, including Paul Weiss, A&O Shearman, Ashurst, O'Melveny & Myers, PwC, KKR, and many others.

  • Strategic investors: Raised over $500 million from strategic investors including Sequoia, Google Ventures, Kleiner Perkins, and OpenAI.

  • World-class team: Harvey is hiring the best talent from DeepMind, Google Brain, Stripe, FAIR, Tesla Autopilot, Glean, Superhuman, Figma, and more.

  • Partnerships: Our engineers and researchers work directly with OpenAI to build the future of generative AI and redefine professional services.

  • Performance: 4x ARR in 2024.

  • Competitive compensation.

Role Overview

The Partnerships team is responsible for building a global, best in class, partner ecosystem that makes our customers successful, enriches our product offering, and supports the company's mission of accelerating professional mastery. 

We are hiring an operations manager to activate, operationalize, and manage strategic partner relationships - owning the journey from contract signature to full-scale execution. This role will focus on onboarding newly signed partners, driving enablement, coordinating joint solution development, and ensuring commercial activation across the partner lifecycle. 

You will be the connective tissue between Harvey and the partner’s delivery, technical, and sales organizations to ensure the partnership delivers results.

What You'll Do

  • Own the day-to-day relationship with one or more signed partners, acting as the single point of contact across enablement, solutioning, and GTM execution.

  • Drive and manage onboarding across work streams including sales training, technical enablement, security and provisioning, and support operations.

  • Ensure partner readiness to deploy and resell Harvey solutions, through shared project plans, milestone tracking, and joint QBRs.

  • Orchestrate co-developed solutions by collaborating with partners to define use cases, create demo assets, and documentation.

  • Monitor partner performance, flag risks early, and drive structured remediation or acceleration plans as needed.

  • Coordinate across Harvey teams including Sales, Solution Engineering, Enablement, Operations, Customer Success, and Marketing to ensure partner needs are met and internal alignment is maintained.

  • Establish operational rhythms such as roadmap briefings, asset distribution, and sales enablement refreshes.

  • Ensure compliance with partnership agreements, including commercial terms, dedicated personnel commitments, and reporting cadences.

What You Have

  • 7+ years of experience in sales, product, alliances, or partner success, in enterprise software environments.

  • Proven ability to develop strong executive relationships within complex enterprises.

  • An ability to manage relationships across both local and global partner teams.

  • Strong program management skills with the ability to track multiple workstreams and hold cross-functional stakeholders accountable. 

  • Deep experience in partner onboarding and activation.

  • Experience working at the early stage at a high growth company, where programs are in their infancy and the partner motion is building.

  • Ability to thrive in a fast-paced, high-growth, and collaborative environment.

  • Excellent communication and interpersonal skills—can influence without authority and drive urgency with empathy.

Compensation Range

$170,000 - $230,000 USD

Please find our CA applicant privacy notice here.

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are in the early innings of a generational company. Joining early at a hypergrowth startup has proven to lead to exponential growth in responsibility, access, and ability. Apply here today!

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