Raft envisions a future where global logistics operates seamlessly through intelligent automation that unlocks unprecedented efficiency and value. We are transforming one of the largest industries on the planet by digitizing manual workflows with advanced AI technologies, creating a new standard for how supply chains are managed.
Our mission is to bridge fragmented data ecosystems by centralizing and activating information in real-time, making complex freight forwarding and customs brokerage operations smarter, faster, and more reliable. By harnessing family of LLMs, Transformers, and generative AI, we optimize decision-making and empower human operators with precise insights.
At Raft, we are building a future where global trade flows effortlessly on the foundation of AI-driven intelligence and collaboration, unlocking extraordinary value for businesses worldwide and fundamentally redefining what is possible in logistics.
Our Review
When we first encountered Raft, what caught our attention wasn't just their impressive AI technology – it was how they're tackling one of the most complex challenges in global trade. While everyone's talking about AI, Raft is actually putting it to work in the messy world of freight forwarding and customs brokerage.
Built Different from Day One
Unlike many companies that bolt on AI as an afterthought, Raft was conceived as an AI-first platform from its 2017 launch. Their approach combines various AI technologies – from LLMs to transformers – with a practical "human-in-the-loop" model that keeps experts in control while automating the tedious stuff. It's a thoughtful balance that we don't often see in enterprise AI solutions.
Where It Really Shines
The platform's ability to process 75% of invoices automatically is impressive, but what's more interesting is how it handles the daily chaos of global logistics. It works across 25+ industries, from automotive to fine art, centralizing scattered data and turning email chains and unstructured documents into actionable insights.
Room for Improvement
While Raft's technology is solid, we'd love to see more transparency about their AI models' decision-making process. Their recent $30 million funding round suggests they're working on expansions, but clearer communication about their development roadmap would be welcome.
Who It's Perfect For
Raft makes the most sense for freight forwarders and customs brokers who are drowning in paperwork and manual processes. If you're handling complex international shipments and tired of juggling multiple systems, this could be your answer. The platform's flexibility to work with both large and small operations is particularly noteworthy, though smaller companies should carefully consider the implementation requirements.
Feature
Centralize data from multiple sources into a single system
Extract, categorize, and standardize logistics data using AI
Activate data with validation and augmentation through ERP and third-party APIs
Unlock actionable insights through analytics
Human-in-the-loop AI system for accurate classifications and predictions
Integrates with TMS, ERP, and CRM platforms
24/7 customer support across multiple regions
FAQs
