Top AI Conversation Designer Jobs Openings in 2025

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YOUR MISSION: As a Senior Conversational Designer at Parloa, you will play a key role in transforming customer service with AI Agents. As part of the Professional Service Team, you will manage the end-to-end deployment of Parloa's solutions, enhancing customer experiences for clients and partners. Using your expertise in Large Language Models (LLMs), Natural Language Understanding (NLU), and conversational design, you will craft effective AI workflows, ensuring quality, performance, and seamless operation. Additionally, you will guide clients and partners in maximizing the value of Parloa's AI solutions, driving innovation in customer service. IN THIS ROLE YOU WILL: Guide customers and partner through the different phases of AI Agent implementations, providing strategic advice and scoping the implementation plan Drive the analysis of customer requirements and tailor precise prompts to guide AI agents in delivering behavior aligned with user needs reflecting the intended conversational and functional experience. Simplify complex workflows and company processes into digestible components, enabling the LLM to understand and handle challenging tasks effectively. Identify and solve blockers together with other departments from Parloa (e.g. Product and Solution Engineers or Sales) and the customer. Ensure seamless system integration (e.g. API calls) within the AI agent, optimizing interactions and data exchange with external systems. Document best practices, how-to’s and product capabilities for internal and external. Share and represent the knowledge and expertise of the Agent Architect team with Parloans, Customers and Partners Apply SSML to fine-tuned TTS voice pronunciation, ensuring adherence to customer brand standards Collaborate with our developers and Agent Integration Engineers to integrate customers’ systems to their AI Agents Mentor and help younger colleagues  of your team on their journey   WHAT YOU BRING TO THE TABLE: Proficiency in applying advanced prompt engineering techniques Ability to analyze customer requirements and craft LLM prompts that align with desired outcomes 3+ years of proven experience in conversation design and AI agent development, with a demonstrated ability to create engaging and intuitive conversational experiences, reflecting a deep understanding of user needs and behaviors Strong project and stakeholder management skills, with passion for meeting milestones and effective communication An understanding of data structures and how information is stored and transmitted across different systems You know your user: you are an expert in understanding your user's needs, who they are, and how they interact with a bot. Experience in planning and executing rigorous testing procedures to guarantee the accuracy and performance of AI Agents Exceptional attention to detail and logical thinking, with a proven ability to identify and address subtle nuances in conversational flows, ensuring a seamless and engaging user experience Significant experience dealing with Enterprise customers C2 level German and C1 level English skills   WHAT'S IN IT FOR YOU? Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture. Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI. Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches Competitive compensation and equity package. Flexible working hours, 28 vacation days and workation opportunities. Access to a training and development budget for continuous professional growth. Regular team events, game nights, and other social activities. Work from a home and/or our beautiful office(s) in the heart of Berlin or Munich with adjustable desks, social areas, fresh fruits, cereals, and drinks. Hybrid work environment - we believe in hiring the best talent, no matter where they are based. However, we love to build real connections and want to welcome everyone in the office on certain days.   Your recruiting process at Parloa: Recruiter video call → Meet your manager → Challenge Task & Expert interview → Bar Raiser Interview        Why Parloa?  Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York. When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

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About UsHippocratic AI has developed a safety-focused Large Language Model (LLM) for healthcare. The company believes that a safe LLM can dramatically improve healthcare accessibility and health outcomes in the world by bringing deep healthcare expertise to every human. No other technology has the potential to have this level of global impact on health. Why Join Our TeamInnovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale.Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA.Strategic investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems.Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology.For more information, visit www.HippocraticAI.com.We value in-person teamwork and believe the best ideas happen together. Our team is expected to be in the office five days a week in Palo Alto, CA unless explicitly noted otherwise in the job description.About the RoleAs a Conversation Designer at Hippocratic AI, you will design, prototype, and refine user-centric conversational flows for LLM-driven healthcare AI applications. You’ll collaborate closely with clinicians, researchers, engineers, and product teams to ensure that all AI interactions are natural, empathetic, and effective across a variety of usability contexts, including patient intake, follow-up instructions, and clinical guidance. Your work will directly influence the safety, clarity, and success of AI interactions in real-world healthcare settings.ResponsibilitiesDevelop LLM-native conversational interactions tailored to healthcare scenarios. Create voice-based conversational designs that prioritize safety, empathy, and clarity while adapting to various contexts (e.g., patient interactions, clinician support).Collaborate with clinicians and engineers to design LLM prompts and responses that enhance interaction quality and effectiveness.Partner with the user research team to gather and incorporate feedback from healthcare providers to refine designs and ensure alignment with clinical workflows.Define and promote best practices and design guidelines for conversational interfaces in healthcare, ensuring consistent and high-quality interactions.Minimum QualificationsBachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field, or equivalent practical experience.Experience in product design, UX design, or conversation design.Experience designing voice-enabled or text-based interaction flows across various device types and contexts.Knowledge of conversational design principles, including cooperative principles, turn-taking, pragmatics, and cognitive load.Portfolio, website, or relevant work samples showcasing your conversational design work (please provide viewable links or access instructions).Preferred QualificationsMaster’s degree in Design, Human-Computer Interaction, Computer Science, or a related field.5+ years of experience designing conversational experiences, ideally with LLMs or AI-driven products.Experience working in healthcare, with an understanding of clinical workflows and patient-facing applications.Familiarity with speech and language technologies, including ASR, NLU, and TTS.Knowledge of safety and accessibility considerations in designing conversational systems.We are seeking a Conversation Designer who is passionate about creating intuitive and compassionate conversational experiences tailored to healthcare contexts. You will help design voice-enabled and text-based AI interactions for patient-facing and clinician-support applications, leveraging insights from healthcare providers and incorporating best practices in conversational design to drive better outcomes.***Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.