At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, What's the role all about?
At NiCE, we are passionate about making the customer experience flow. As the global leader in AI-powered customer experience and workforce engagement solutions, we empower organisations to deliver seamless, digital-first interactions that drive real impact.
We are looking for a strategic, relationship-focused professional to join us as Strategic Alliances Manager – EMEA. This high-impact role will focus on expanding our partnership with AWS and supporting other emerging strategic alliances across the EMEA region. A key part of this role will be driving the adoption of NiCE’s market-leading CXone platform through the AWS Marketplace, while helping to shape and scale a global strategic cloud partnerships programme.
You will collaborate closely with alliance leaders and cross-functional teams in the US, APAC, and EMEA to create a consistent and scalable global framework for cloud partnerships—ensuring that NiCE presents a unified, strategic approach to the market that accelerates adoption, strengthens partner alignment, and supports revenue growth.
How will you make an impact?
- Lead and grow NiCE’s strategic partnership with AWS across EMEA, aligning local execution with a global alliance strategy
- Act as a key contributor to NICE’s global cloud partnerships programme, collaborating with teams in the US and APAC to ensure a cohesive and unified go-to-market approach
- Drive AWS Marketplace adoption for NiCE CXone, supporting both partner-led and direct sales initiatives
- Build strong relationships with AWS regional stakeholders and other strategic cloud alliance partners
- Partner with global and regional sales, marketing, and product teams to develop and deliver aligned joint initiatives and enablement programmes
- Provide visibility into EMEA market dynamics and priorities, influencing global strategy and execution plans
- Serve as the internal subject matter expert on AWS programmes and co-sell motions, supporting internal training and sales engagement
- Report on performance metrics such as partner-sourced pipeline, influenced revenue, and joint engagement success
Have you got what it takes?
- Minimum 5 years’ experience in strategic partnerships, alliances, or cloud channel management (AWS experience strongly preferred)
- Proven success in building and scaling cloud go-to-market programmes across regions
- Strong understanding of AWS Marketplace and cloud commercial models
- Ability to influence cross-functional stakeholders and drive alignment across geographies and business units
- Exceptional communication, collaboration, and relationship-building skills
- Self-motivated, proactive, and able to thrive in a fast-paced, matrixed environment
- Experience working across EMEA and with globally distributed teams, particularly in the US and APAC
- Fluent English required; additional European or APAC languages are a bonus
What's in it for you?
At NiCE, our values—Innovation, Execution, Teamwork, and Integrity—are at the heart of everything we do. We’re committed to helping organisations transform their customer experience with the power of AI, data, and cloud technology.
You will join a Gartner Magic Quadrant Leader (9 years in a row), delivering success to more than 25,000 + customers globally, with an impressive year-on-year growth.
You will benefit from working for a financially stable and a profitable company, enjoying a competitive compensation package including private healthcare, life assurance, a generous pension contribution and more!
Requisition ID: 7502
Reporting into: VP, Partner Sales, International
Job type: Individual Contributor
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About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
