Ebi.Ai —An experienced team + unique platform leading all things AI, data and digital transformation 🇬🇧 🌐

We envision a future where businesses of all sizes harness the power of intelligent, conversational AI to redefine customer engagement and operational efficiency. EBI.AI is dedicated to transforming how organizations connect with their customers by delivering AI assistants that are not only advanced but accessible and easy to implement.

Our mission is rooted in the belief that technology should serve as a seamless extension of human interaction, enabling faster, smarter, and more personalized experiences. By integrating cutting-edge AI with comprehensive multi-channel capabilities, we empower companies to automate routine inquiries and elevate customer service to new levels of reliability and insight.

As we continue to innovate, EBI.AI is building a future where AI-driven conversations foster stronger customer relationships, drive business growth, and unlock meaningful operational value across industries worldwide.

We've been tracking EBI.AI for a while now, and there's something refreshingly honest about their approach. While most AI companies throw around flashy promises, EBI.AI quietly delivers what matters most: AI assistants that actually work from day one.

What caught our attention initially was their claim that businesses can handle 85% of routine inquiries right out of the gate. That's a bold statement in a world where most chatbots still struggle with basic questions.

The Real-World Impact

The numbers speak volumes here. We're talking about customers saving £50,000 in six months and seeing ROI jumps of 533%. Those aren't typical AI marketing metrics—they're the kind of results that make CFOs take notice.

What impressed us most was learning that one deployment literally paid for itself in cost savings within half a year. That's the sweet spot every business leader dreams about when considering AI investments.

Why It Actually Works

Here's where EBI.AI gets clever. Instead of forcing everyone into a one-size-fits-all solution, they offer two paths: build it yourself or let their experts handle everything. It's like having both IKEA and a custom furniture maker under one roof.

The 130+ language support isn't just a checkbox feature either—it's genuinely useful for companies with global reach. We've seen too many "multilingual" AI tools that work great in English but fall apart elsewhere.

The Founder's Vision Pays Off

Matthew's story resonates with us because it's not your typical Silicon Valley overnight success tale. The guy's been dreaming about AI since the 2000s and founded EBI.AI in 2014—well before AI became trendy. That decade of experience shows in the platform's maturity.

You can tell this isn't a company that pivoted to AI because it was hot. They've been grinding away at conversational AI while others were still figuring out what it meant.

Who Should Consider This

EBI.AI hits the sweet spot for mid-sized businesses that need enterprise-level AI capabilities without enterprise-level complexity. If you're drowning in customer service tickets or your sales team is bogged down with routine inquiries, this could be your lifeline.

We'd particularly recommend it for companies that value proven results over cutting-edge features. Sometimes boring reliability beats flashy innovation—and EBI.AI delivers exactly that kind of dependable performance.