Hiya

Hiya Inc. envisions a future where every voice call is a trusted, safe, and productive connection, transforming how people and businesses communicate globally. We are building a world where the uncertainties of spam, fraud, and synthetic voice interference are eliminated through intelligence and identity, making voice communication a reliable cornerstone of digital interaction.

Our mission is to revolutionize telecommunications with advanced AI-driven voice intelligence that not only detects and blocks threats in real-time but also enhances the call experience for carriers, enterprises, and end-users alike. By integrating adaptive AI, branded calling, and deep fraud detection technologies, we empower carriers and businesses to create meaningful and secure connections at scale.

Driven by innovation and a commitment to security, Hiya is creating the infrastructure for a modern voice ecosystem that fosters trust, transparency, and genuine engagement. We are shaping the future of communication where technology safeguards every call while unlocking new levels of productivity and customer interaction worldwide.

We've been tracking Hiya Inc. for a while now, and honestly, they've caught our attention in the best possible way. What started as a simple caller ID app spun out of Whitepages has quietly become one of the most important players in voice security — protecting over 500 million users worldwide from spam calls and phone fraud.

The Seattle-based company isn't just another tech startup throwing around buzzwords. They're solving a real problem that affects literally everyone with a phone.

What Makes Them Stand Out

Hiya's approach is refreshingly comprehensive. Instead of just building consumer apps, they've created an entire ecosystem that works at multiple levels — from network-based protection for carriers to branded calling solutions for enterprises.

Their Hiya Connect platform is particularly clever. It lets businesses make calls that actually show up with proper branding and context, so when your bank calls, you know it's really your bank. We've seen answer rates jump significantly for companies using this tech, which is a win-win for everyone involved.

The AI Angle That Actually Works

Here's where things get interesting: Hiya's recent acquisition of Loccus.ai shows they're serious about staying ahead of increasingly sophisticated fraud attempts. With deepfake voice technology becoming more accessible, having AI that can detect synthetic voices isn't just nice-to-have anymore — it's essential.

Their Voice AI Agents can screen calls, take notes, and even handle automated calling for businesses. It's the kind of practical AI implementation that actually saves time rather than just sounding impressive in demos.

Who Should Pay Attention

If you're running a business that relies on phone outreach — think sales teams, market research firms, or financial services — Hiya's branded calling could be a game-changer. The days of your legitimate calls getting buried in spam filters are numbered.

For telecom carriers, Hiya Protect offers network-level spam blocking that actually works at scale. Major players like AT&T, Rogers, and BT are already on board, which tells us something about the platform's reliability.

The company's global reach (offices in Seattle, Budapest, and London) and partnerships across 28 countries suggest they understand that phone fraud is a worldwide problem requiring worldwide solutions. That's the kind of thinking we like to see from a company handling our voice communications.