
Infinitus Systems envisions a future where healthcare communication transcends barriers, becoming seamless, proactive, and accessible for all. Our mission is to revolutionize healthcare delivery by eliminating the inefficiencies and complexities of phone-based workflows that stand between patients and the care they need.
We harness a sophisticated blend of voice AI technology, multimodal architectures, and extensive healthcare knowledge graphs, powered by human-centric AI guardrails, to ensure every interaction is safe, accurate, and meaningful. This advanced foundation enables us to transform routine and complex healthcare communications, drastically reducing operational burdens while enhancing patient outcomes.
Driven by our commitment to innovate and scale, we are building an ecosystem that integrates effortlessly with existing healthcare platforms to empower providers, payors, and patients alike. Through technology and visionary thinking, we aim to shift healthcare from reactive calls to proactive care, reshaping the future of global health access and affordability.
Our Review
In the bustling landscape of healthcare tech, Infinitus Systems has caught our attention with its ambitious mission to untangle one of healthcare's most frustrating knots: endless phone calls. What started as a clever solution to automate administrative calls has evolved into something far more impressive.
A Game-Changer for Healthcare Communications
We're particularly impressed by how Infinitus has tackled the universal headache of healthcare paperwork and phone tasks. Their AI platform isn't just another chatbot - it's processing over 100 million minutes of calls and helping hundreds of thousands of patients. That's the kind of scale that actually moves the needle in healthcare.
The real eye-opener? Their FastTrack AI copilot, which cleverly bypasses those infamous IVR systems we all love to hate. It's like having a digital assistant who knows all the shortcuts through the healthcare maze.
Where The Magic Happens
What sets Infinitus apart is their sophisticated approach to AI safety. They're not just throwing algorithms at the problem - they've built a system with human-in-the-loop guardrails and extensive healthcare knowledge graphs. It's the kind of thoughtful implementation that healthcare desperately needs.
The numbers speak volumes: 44% of Fortune 50 healthcare companies are already on board. When industry giants are willing to trust your technology with their sensitive communications, you're clearly doing something right.
Room for Growth
With their recent $51.5M Series C funding, Infinitus is poised for even bigger things. We're watching closely to see how they'll expand their platform's capabilities. While they've mastered administrative calls, we're curious to see if they'll venture into more complex clinical communications.
For healthcare organizations drowning in administrative overhead, Infinitus offers a compelling lifeline. It's refreshing to see AI being applied to solve real, everyday healthcare challenges rather than just generating buzzwords.
Voice AI platform automating complex clinical and administrative phone calls
AI copilot FastTrack to bypass IVR systems and reduce hold times
Automation of routine and high-volume healthcare phone workflows
Integration with Salesforce Health Cloud and MuleSoft
Multimodal AI with human-in-the-loop guardrails for safety and accuracy






