
At Intercom Copilot, we imagine a future where every customer interaction is enriched by intelligence that senses context, adapts to tone, and learns with each exchange. We believe conversations can transcend scripts, becoming dynamic experiences that anticipate needs, guide decisions, and build trust in real time.
Fueled by generative AI, predictive analytics, and adaptive workflows, our mission is to equip teams with tools that scale human insight and care across millions of dialogues. We exist to forge a future of customer engagement—where simplicity, understanding, and proactive collaboration redefine how businesses and people connect.
Automated customer support responses
AI-powered chatbots and conversation assistance
Real-time information retrieval for agents
Workflow automation for support tasks
Customer data analysis for improved experience