At Lilac Labs, we envision a future where visiting neighborhood restaurants feels as natural as chatting with a friend. We exist to reinvent drive-thru interactions, replacing idle waits with dynamic encounters that reflect local culture and personal taste.
By combining real-time computer vision, adaptive language understanding, and predictive analytics, our platform transforms order windows into evolving dialogues that learn from each interaction. In doing so, we’re building a service network that prioritizes sustainability, honors community character, and frees human energy for creativity and connection.
AI-powered customer service automation
Conversational AI agents
Integration with multiple platforms
Real-time analytics and reporting
Seamless handoff to human agents