Missive

Missive envisions a future where team communication is seamlessly unified to empower collective productivity and clarity. We are dedicated to transforming the inbox into a dynamic workspace where email, chat, and task workflows converge effortlessly, enabling teams to truly work smarter together.

By weaving innovative AI-powered assistance and collaborative tools directly into the heart of daily communication, we aim to dissolve the silos of traditional email and foster an environment of transparency and real-time collaboration. Our commitment is to streamline the complex rhythms of teamwork across small and growing businesses worldwide.

Missive is driven by a belief that simplifying communication equips teams to focus on what matters—building relationships, solving problems, and accelerating progress. We build towards a future where technology is not a barrier but a bridge for better connection and shared success.

We've spent considerable time with Missive, and honestly, it's one of those tools that makes you wonder why email collaboration has been so clunky for so long. This Quebec-based team has built something that feels both familiar and refreshingly different — like if your email client suddenly got really smart about teamwork.

What Caught Our Attention

The backstory here is refreshingly honest. The founders weren't trying to solve some abstract problem — they were drowning in customer support emails for their own business and couldn't find anything that worked the way they actually worked. That real-world frustration shows in the product's design.

Missive doesn't try to replace email or reinvent communication from scratch. Instead, it makes your inbox collaborative without feeling foreign. You can have internal team chats right alongside customer emails, draft responses together, and assign tasks — all within what still feels like email.

The Collaborative Magic

Here's where Missive gets clever: shared inboxes that multiple people can access simultaneously, but with internal conversations that customers never see. It's like having Slack conversations happening in the margins of your emails.

We particularly loved the collaborative drafting feature. Multiple team members can work on email responses together, with @mentions and real-time editing. For customer support teams, this eliminates the awkward "let me check with my colleague and get back to you" dance.

AI That Actually Helps

The AI features they added in 2023 feel thoughtfully integrated rather than tacked on. We're talking about drafting assistance, thread summarization, and translations — practical stuff that saves time without trying to be too clever.

What impressed us most is how these AI tools work within the collaborative workflow. The AI can help draft a response, then your teammate can jump in to refine it before it goes out.

Who This Really Works For

Missive shines brightest for small to medium teams that live in email but need better collaboration. Customer support teams, marketing departments, and small businesses that want to consolidate their communication stack will find the most value here.

If you're a solo freelancer or a massive enterprise, this might not be your sweet spot. But for that middle ground — teams of 5 to 50 people who are tired of juggling email, Slack, and task management tools — Missive could be exactly what you've been looking for.