Survicate AI Surveys —Collect, analyze, and act on customer feedback with Survicate—a complete customer feedback platform.

Survicate envisions a future where businesses deeply understand and connect with their customers through precise and actionable insights. By harnessing the power of AI and multi-channel survey capabilities, Survicate enables companies to transform raw feedback into clear strategies that elevate customer experience.

Our mission is to pioneer a world where customer voice drives every decision with clarity and confidence, fostering stronger relationships and smarter business growth. We are dedicated to building tools that simplify feedback collection while delivering sophisticated analysis, making insightful customer understanding accessible to all businesses.

We've been watching the customer feedback space for years, and Survicate caught our attention as one of those tools that quietly does everything right. Founded in Poland back in 2013, this platform has steadily built itself into a comprehensive feedback powerhouse without all the Silicon Valley fanfare.

What impressed us most? The sheer versatility of how you can collect feedback. We're talking websites, mobile apps, emails, in-product surveys — basically anywhere your customers hang out.

The AI Game-Changer

Here's where Survicate gets interesting. Their AI-powered Insights Hub doesn't just collect feedback and dump it in a spreadsheet. It actually categorizes responses and analyzes sentiment automatically, which means you can spot trends without spending hours reading through hundreds of comments.

We tested this with a mock survey campaign, and honestly? The pattern recognition was surprisingly sharp. It picked up on subtle customer pain points that would've taken us ages to identify manually.

Integration Heaven

If you're already using tools like HubSpot, Intercom, or Zendesk, Survicate plays nice with all of them. We love how seamlessly feedback flows into your existing workflows — no more copying and pasting survey results into different platforms.

The Slack integration particularly stood out. Getting real-time feedback notifications directly in your team channel? That's the kind of efficiency that actually moves the needle.

Who Should Consider This

Survicate isn't just for tech companies (though they clearly get it). We've seen solid use cases across e-commerce, healthcare, and even financial services. The platform scales well too — whether you're a scrappy startup or managing enterprise-level feedback volumes.

Bottom line: if you're serious about understanding your customers beyond basic analytics, Survicate delivers the tools to actually act on what you learn. It's customer feedback done right, without the complexity headache.