Top AI Solutions Architect Jobs Openings in 2025

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Location 📍: Sydney, Australia (Hybrid - 3 Days In Office)About Us 🚀At Relevance AI, we’re building the future of work. Our mission is to enable the next doubling in human prosperity by delegating as much work as possible to an AI Workforce – a team of AI agents working together in a multi-agent system. We are building an entirely new category and scaling rapidly to meet unprecedented customer demand. We need exceptional talent to help us grow. If you’re ready to be part of a trailblazing company that’s at the cutting edge of AI, this is the place for you.The Role 🥳We’re looking for a Senior Solution Engineer (AI) to join our dynamic team. This role involves building production-grade AI agents for customers, enabling them to create their own AI-powered solutions, and ensuring a seamless customer experience. You’ll work closely with customers to develop AI solutions that drive real business impact while also identifying opportunities for further adoption of our platform.This is an exciting opportunity for someone passionate about AI, problem-solving, and working directly with customers to transform their businesses with intelligent automation.Your impact💥Work across both the pre-sales and post-sales customer journey.Develop best-practice AI agents that solve real customer problems.Enable and train customers to build AI agents on the Relevance AI platform.Manage scope and timeline for AI agent deployment and customer onboarding.Maintain and enhance customer relationships by providing ongoing support.Identify upsell opportunities and drive customer success.What We’re Looking For 🧠5+ years of experience in a Solutions Engineering/ Consulting role, preferably with low-code platforms and AI-driven solutions. Strong customer-facing skills with a track record of driving value and success while meeting deadlines.Strong technical foundations working with APIs. Coding in Python and experience with Gen AI/ LLMs is highly valued.Ability to translate business needs into technical solutions and communicate complex concepts to non-technical stakeholders.Passion for AI and its real-world applications, with a solutions-oriented mindset and a drive for continuous learning.Why Join Us? 🌟Work at the forefront of AI with a nimble team that is constantly pushing boundaries. We encourage and celebrate ideas that drive our mission forward.We're guided by our five values: truth-seeking, be empathetic, put the customer first, have two gears, and build memories.We’ve set high standards in our high-trust environment—we hire exceptional people to do great work. In return, we reward our people with competitive salaries, unparalleled professional growth and career-defining opportunities.Relevance AI is well-funded by leading investors, including Insights Partners, Peak XV, King River Capital.As an early team member, you’ll play a key role in shaping our future—including our culture, ways of working, and even the benefits we offer. We’re laying the foundations now, and your ideas can help define what comes next.Benefits ✨🏖️ 4 Weeks Annual Leave – Take time to recharge with 20 days of paid vacation📈 ESOP – Employee Stock Ownership Plan so you can grow with the company🤖 AI Productivity Benefit – Get up to $1200 USD/year to spend on AI tools that make you more productive👶 Parental Leave – All parents receive 12 weeks of paid parental leave. Birthing parents receive an additional 6 weeks.

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About FirsthandFirsthand has built the first AI-powered Brand Agent platform, transforming the way marketers and publishers engage consumers through their own AI agents, anywhere online.While most AI applications in marketing and advertising focus on back-office automation, the Firsthand Brand Agent Platform™ powers front-line consumer engagement. Operating across both owned properties and paid media, Firsthand's Brand Agents make a company’s expertise accessible in real time, adapting to consumers’ interests and guiding them towards the information they need to take action. Central to the platform is Lakebed™, the company’s AI-first data and knowledge rights management system that ensures brands retain full ownership and control of their expertise.Firsthand is led by Jon Heller, Michael Rubenstein, and Wei Wei, whose previous ventures helped build the foundations of modern digital advertising. Backed by Radical Ventures, FirstMark Capital, Aperiam Ventures, and Crossbeam Venture Partners, Firsthand is shaping the future of AI-driven consumer engagement.Firsthand is headquartered in NYC, with team members working together in-office three days a week.About the RoleWe are seeking Solutions Consultants to join our fast-growing team.As part of our team, you’ll be at the forefront of transforming how our clients engage their users through AI. You’ll partner closely with enterprise clients—advertisers and publishers—to design, implement, and optimize intelligent AI agent experiences. This is a cross-functional role that blends business acumen, technical fluency, top notch client service, and creativity. You'll help bridge client goals with Firsthand's evolving AI platform and play a key role in scaling new use cases, surfacing insights, and defining best practices.What You'll DoClient Integration & EnablementGuide new clients through onboarding, including solution design and tech implementation.Collaborate with clients to understand goals and align our solutions to their business needs.Manage the end-to-end build of Firsthand agents—from content ingestion to front-end deployment.AI Experimentation & Strategic ConsultingDesign and run AI experiments that demonstrate agent effectiveness and drive client value.Analyze engagement data and user interactions to generate actionable insights.Provide strategic recommendations to optimize agent design, content inputs, and user flows.Analyze performance of campaigns and generate compelling data analyses and case studiesInternal Collaboration & Product FeedbackCollaborate with Engineering and Product to troubleshoot issues and test improvements.Act as a voice of the customer to influence our product roadmap on behalf of clients.Create and maintain documentation, playbooks, and enablement materials to support team growth.PreSales & Sales SupportPartner with the commercial teams to craft compelling demos and technical narratives.Represent Firsthand in technical conversations during the sales cycle.Who You AreYou’ve worked for 5+ years in ad tech, martech, or a SaaS startup and love the pace and ambiguity of a growing company.You’re excited about AI and its applications in marketing, media, and user experience.You can toggle between technical details and strategic narratives with ease.You enjoy working with both internal teams and external clients, and can build trust quickly.You’re comfortable making slide decks, manipulating spreadsheets, working with data dashboards, and gleaning insights from complex datasetsBonus points for experience with SQL and troubleshooting network trafficWhy Join UsYou’ll join a small, agile team working on some of the most exciting use cases in AI and marketing.You’ll help shape how leading brands and publishers deploy next-gen AI experiences.You’ll work with a product team that values experimentation, customer feedback, and fast iteration.A rare opportunity to help introduce and guide deep and fundamental change to a fast-moving and innovative industry.You’ll play an integral role in shaping our company and culture.You’ll join an open, inclusive and professional culture and work environment.How to ApplyIf you are ready to embark on an exhilarating journey at the forefront of AI, seize this incredible opportunity and apply here. We eagerly anticipate hearing from you!Note: Compensation and equity will be market-competitive for well-capitalized, early stage startups and will be discussed during the interview process.

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