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Engineering Manager - Developer Experience (f/m/d)*
Parloa
-
No items found.
Full-time
Remote
false
YOUR MISSION: As an Engineering Manager for Developer Experience (f/m/d)* at Parloa, you will guide a team dedicated to maximizing engineering productivity, quality, and satisfaction. Your mission is to create an exceptional developer experience that enables our engineering teams to build, test, and deploy high-quality software efficiently while meeting compliance and security requirements. Through innovative tooling, automation, and streamlined workflows, you'll support engineers to focus on creating value rather than struggling with process friction.   IN THIS ROLE YOU WILL: Build and nurture a Developer Experience team focused on enhancing engineering productivity and satisfaction Design and implement a strategic roadmap for developer tooling, automation, and workflow improvements Establish metrics to measure engineering productivity, quality, and compliance, using data to guide improvements Implement streamlined CI/CD pipelines and processes that balance speed with security and quality Collaborate with security and compliance teams to integrate guardrails that protect without impeding velocity Cultivate a culture of engineering excellence through shared best practices, standards, and documentation Partner with engineering leaders to identify and address developer friction points and productivity bottlenecks Create effective onboarding experiences for new engineers   WHAT YOU BRING TO THE TABLE: Experience guiding teams focused on developer productivity, platform engineering, or developer tools Solid technical background with hands-on experience in software development and engineering workflows Knowledge of modern CI/CD practices (GitHub Actions, GitOps), testing frameworks, and developer tooling ecosystems Strong expertise in Secure Software Development Life Cycle (SSDLC) practices and implementation Familiarity with developer portals, internal platforms, and self-service tooling like Backstage or custom solutions Design and implement "golden path" experiences that provide well-documented workflows for common engineering tasks, reducing cognitive load while maintaining flexibility for innovation and expansion Experience implementing developer-centric security and compliance controls within development processes (static analysis, dependency scanning, policy enforcement) Effective communication skills for connecting technical concepts with business value Data-informed approach to measuring and improving engineering efficiency Demonstrated success in attracting, developing, and retaining diverse engineering talent Understanding of developer needs and challenges, with dedication to improving developer experience NICE TO HAVE: Experience with AI-assisted development workflows and LLM integration into toolchains WHAT'S IN IT FOR YOU? Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture. Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI. Deutschland ticket, Urban Sports Club, Job Rad, Nilo Health, weekly sponsored office lunches Competitive compensation and equity package. Flexible working hours, 28 vacation days and workation opportunities. Access to a training and development budget for continuous professional growth. Regular team events, game nights, and other social activities. Hybrid work environment. However, we love to build real connections and want to welcome everyone in our beautiful Berlin office on certain days.   Your recruiting process at Parloa: Recruiter video call → Meet your manager → Expert interviews → Interview with CTO    Why Parloa?  Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York. When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
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Aerodynamics Engineer
helsing
-
GE.svg
Germany
Full-time
Remote
false
Who we are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards.  As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously.  We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.  The role At Helsing, we deliver AI-based capabilities and the enabling foundation that allows machines to perceive and assist human decision-making. An important element of this is to describe (flight) system dynamics in order to rapidly develop and evaluate control and AI-based capabilities.   In this role, you will work in a small team and be responsible for building and validating models for system dynamics from first principles using numerical predictions and test data. The day-to-day Perform aerodynamic simulations of different fidelity levels and develop aerodynamic models to predict the behavior of a future arial platform Plan aerodynamic characterisation jointly with flight dynamics modelling group Build and mature in depth understanding of complex aerodynamic effects and leverage that in model reviews Report findings regularly to Chief Engineering and contribute to product improvements Validate computational methods with experimental data (eg, system tests, flight tests) and contribute to planning experimental characterization Build and continuously improve efficient workflows for computational aerodynamics Collaborate closely with interfacing disciplines such as Flight Dynamics Modelling, Flight Control, and Testing You should apply if you Hold a M.Sc. in Aeronautical Engineering, Mechanical Engineering or an equivalent degree.  Have at least 5 years of professional experience in applied (computational) aerodynamics preferably on fixed-wing aircraft Have a solid background in flight mechanics and systems modelling Have excellent communication skills and the ability to report and present findings clearly and efficiently both internally and externally. Possess solid software engineering skills, writing well-structured code in Python, Matlab or Rust Have some experience with Star-CCM+ i (desirable) Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Join Helsing and work with world-leading experts in their fields  Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about What we offer A focus on outcomes, not time-tracking Competitive compensation and stock options Relocation support Social and education allowances Regular company events and all-hands to bring together employees as one team across Europe A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one    Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.  Helsing's Candidate Privacy and Confidentiality Regime can be found here.     
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Flight Dynamics Modelling Engineer
helsing
-
GE.svg
Germany
Full-time
Remote
false
Who we are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards.  As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously.  We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.  The role At Helsing, we deliver AI-based capabilities and the enabling foundation that allows machines to perceive and assist human decision-making. An important element of this is to describe (flight) system dynamics in order to rapidly develop and evaluate control and AI-based capabilities.   In this role, you will work in a small team and be responsible for building and validating models for system dynamics from first principles using numerical predictions and test data. The day-to-day Develop flights dynamics models for different aerial platforms end to end: from model architecture definition and specification of numerical/experimental campaigns all the way to model validation in flight test  Support the specification and execution of tests for model validation Collaborate with interfacing disciplines such as Control, Aerodynamics, and Testing Follow and analyse flight tests You should apply if you Hold a M.Sc. in Aeronautical Engineering, Mechanical Engineering or an equivalent degree Have at least 5 years of professional experience in flight dynamics modelling  Have very good skills in Matlab/Simulink Have a solid background in aerodynamics, stability and control, and systems modelling Have excellent communication skills and the ability to report and present findings clearly and efficiently both internally and externally. Possess solid software engineering skills, writing clean and well-structured code in Matlab and/or languages like Python, Rust, Java, or modern C++ Are passionate about keeping up to date with current research and enjoy reimplementing / extending papers on state of the art dynamics modelling Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Nice to Have Experience with control systems design, applied aerodynamics, system identification Previous experience in deploying dynamics models to real time test rigs such as HIL A (private) pilot license and/or flying RC model planes Join Helsing and work with world-leading experts in their fields  Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about What we offer A focus on outcomes, not time-tracking Competitive compensation and stock options Relocation support Social and education allowances Regular company events and all-hands to bring together employees as one team across Europe A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one    Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.  Helsing's Candidate Privacy and Confidentiality Regime can be found here.     
Software Engineer
Software Engineering
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Avionics Systems Engineer - Mission Systems
helsing
-
GE.svg
Germany
Remote
false
Who we are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards.  As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously.  We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.  The role As an Avionics Systems Engineer for Mission Systems, you will be responsible for the development and delivery of mission computing hardware, working closely with industry partners. You will be responsible not only for defining the system, but also driving it through all development stages and ultimately onto the flying platform. In achieving this goal you will work with a diverse, high-calibre team of experts, strategists and partners. The day-to-day Lead the technical development of high performance Mission Computer Hardware in close collaboration with internal teams and partners Plan and lead the execution of the systems engineering lifecycle, from requirements development to qualification. Plan and lead the preparation of technical deliverables and documentation Plan test activities and support the development of test facilities Create the certification and compliance documentation and ensure adherence to aviation and regulatory standards throughout the development lifecycle Work closely with internal and external stakeholders Provide regular reporting on project status and technical changes to Chief Engineering and Programme Management You should apply if you Hold a relevant degree such as a Bachelor's or Master's in Aerospace Engineering, Electrical Engineering, Computer Science, or a related field Have led the design and development of Integrated Modular Avionics (IMA) computing platforms for airborne mission computers, including tasks related to systems engineering, certification, and avionics integration Are a subject matter expert in military open standards for avionics, for example, MOSA, SOSA, FACE and Pyramid and their application to hardware development Have a deep knowledge of the development of avionics complex HW & SW development and have experience in the application of DO-178C, DO-254 and DO-297 standards Have operational experience with mission systems is an advantage Possess excellent communication skills and the ability to report and present results clearly and effectively to both internal and external stakeholders. Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Join Helsing and work with world-leading experts in their fields  Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about What we offer A focus on outcomes, not time-tracking Competitive compensation and stock options Relocation support Social and education allowances Regular company events and all-hands to bring together employees as one team across Europe A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one    Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.  Helsing's Candidate Privacy and Confidentiality Regime can be found here.     
Software Engineer
Software Engineering
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Avionics Systems Engineer - Safety Critical Systems
helsing
-
GE.svg
Germany
Full-time
Remote
false
Who we are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards.  As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously.  We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.  The role As an Avionics Systems Engineer for Safety Critical Systems, you will be responsible for the development and delivery of safety critical flight control and vehicle management hardware and software, working closely with industry partners.  You will be responsible not only for defining the system, but also driving it through all development stages and ultimately onto the flying platform.  In achieving this goal you will work with a diverse,  high-calibre team of experts, strategists and partners. The day-to-day Lead the technical development of system architectures and define requirements for Safety Critical Systems, including flight controls and air vehicle management, in close collaboration with internal teams and partners Plan and lead the execution of the systems engineering lifecycle, from requirements development to qualification. Plan and lead the preparation of technical deliverables and documentation Create the certification and compliance documentation and ensure adherence to aviation and regulatory standards throughout the development lifecycle Work closely with internal and external stakeholders Provide regular reporting on project status and technical changes to Chief Engineering and Programme Management You should apply if you Hold a relevant degree such as a Bachelor's or Master's in Aerospace Engineering, Electrical Engineering, Computer Science, or a related field Have led the design and development of safety critical hardware and software for an airborne platform including tasks related to systems engineering, safety, aircraft certification, and avionics integration Have a deep knowledge of the development of avionics complex HW & SW development and have experience in the application of system level (ARP4754 and ARP4761) and SW/HW level (DO-178C and DO-254) standards to safety critical systems Have established a successful relationship with at least one civil or military aviation authority Have a deep knowledge of Guidance Navigation & Control and air vehicle management Possess excellent communication skills and the ability to report and present results clearly and effectively to both internal and external stakeholders. Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Join Helsing and work with world-leading experts in their fields  Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about What we offer A focus on outcomes, not time-tracking Competitive compensation and stock options Relocation support Social and education allowances Regular company events and all-hands to bring together employees as one team across Europe A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one    Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.  Helsing's Candidate Privacy and Confidentiality Regime can be found here.     
Software Engineer
Software Engineering
MLOps / DevOps Engineer
Data Science & Analytics
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Avionics Systems Engineer - Communication
helsing
-
GE.svg
Germany
Full-time
Remote
false
Who we are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards.  As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously.  We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.  The role As an Avionics Systems Engineer for communication, you will be responsible for defining the end-to-end architecture for airborne communication systems, spanning data, voice and mission critical data links. You will collaborate with industry partners and work closely with platform teams to integrate emerging technology onto air platforms. In this role you will engage with a diverse range of partners, suppliers and government stakeholders to align on standards and interoperability. Your work will be central to shaping the future of airborne mission systems. You will be responsible not only for defining the system, but also driving it through all development stages and ultimately onto the platform. In achieving this goal you will work with a diverse, high-calibre team of experts, strategists and partners. The day-to-day Lead the system design and development of airborne and ground-based communication architectures, leveraging modern technologies Manage the relationship with stakeholders, partners, suppliers and government stakeholders Manage the systems engineering lifecycle, from requirements development to qualification.  Prepare and supervise tests at system and aircraft level, including flight tests Create the certification and compliance documentation.  Ensure adherence to aviation and regulatory standards throughout the development lifecycle Provide regular reporting on project status and technical changes to Chief Engineering and Programme Management You should apply if you Hold a relevant degree such as a Bachelor's or Master's in Aerospace Engineering, Electrical Engineering, Computer Science, or a related field Have led the design and development of a military or civil communication system for an air platform Have a deep knowledge of  military and civil communication technology, including Software defined radios, data links, air to air and air to ground communications, cybersecurity, RF comms and SATCOM, Network management, jamming, antenna design, Electronic warfare, secure comms You have familiarity with systems engineering, aircraft certification, and avionics integration Have excellent communication skills and the ability to report and present findings clearly and efficiently both internally and externally. Are passionate about keeping up to date with current research and technology. Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Join Helsing and work with world-leading experts in their fields  Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about What we offer A focus on outcomes, not time-tracking Competitive compensation and stock options Relocation support Social and education allowances Regular company events and all-hands to bring together employees as one team across Europe A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one    Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.  Helsing's Candidate Privacy and Confidentiality Regime can be found here.     
Software Engineer
Software Engineering
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Working Student Partner Delivery (f/m/d)*
Parloa
-
GE.svg
Germany
Intern
Remote
false
YOUR MISSION: As a Working Student Partner Delivery (f/m/d)* at Parloa, you will support our Partner Delivery team in ensuring the smooth implementation of our Conversational AI solutions. You will contribute to the success of our projects by assisting with partner coordination, improving delivery processes, and collaborating across teams. This role is an excellent opportunity to gain hands-on experience in a fast-paced, innovative AI SaaS environment. IN THIS ROLE YOU WILL: Help monitor partner performance and adherence to service level agreements. Contribute to internal project tracking and documentation to ensure efficient partner and project oversight. Collaborate with internal teams such as Partnerships, Customer Success (CS), and Product Management to align on partner needs and project requirements. Support partner communications, including maintaining technical content, organizing webinars, and preparing documentation. Collect and analyze internal and customer feedback to identify areas for improvement. WHAT YOU BRING TO THE TABLE: Current enrollment in a university program, ideally with a focus on business, technology, or a related field. A technical affinity and interest in understanding tools and platforms related to SaaS solutions. Strong organizational and communication skills with a proactive and solution-oriented mindset. Ability to work independently while knowing when to seek guidance or escalate issues. Motivation to learn about Conversational AI and a strong interest in Parloa’s mission and products. Fluency in English and German (min C1) NICE TO HAVE: Some experience in project support, customer-facing roles, or a SaaS environment. Familiarity with tools like CRM platforms, project management software, or data analysis tools. WHAT'S IN IT FOR YOU? Join a diverse team of 40+ nationalities with flat hierarchies and a collaborative company culture. Opportunity to build and scale your career at the intersection of customer-facing roles and engineering in a dynamic startup on its journey to become an international leader in SaaS platforms for Conversational AI. Weekly sponsored office lunches, Urband Sports Club membership, regular team events, game nights, and other social activities. Work from a home and our beautiful office in the heart of Berlin with adjustable desks, social areas, fresh fruits, cereals, and drinks   Your recruiting process at Parloa: Recruiter video call → Hiring Manager Interview → Meeting the team    Why Parloa?  Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400+ people in Berlin, Munich, and New York. When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey. Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.
Project Manager
Product & Operations
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AI Solutions Manager
Arize AI
USD
0
100000
-
150000
US.svg
United States
Full-time
Remote
true
The Opportunity AI is rapidly transforming the world. Whether it’s developing the next generation of human-level intelligence, enhancing voice assistants, or enabling researchers to analyze genetic markers at scale, AI is increasingly integrated into various aspects of our daily lives. Arize AI is the leading AI observability and evaluation platform, empowering AI engineers to build and deploy high-performing, reliable models. As the AI landscape shifts from traditional ML to generative AI and agentic systems, Arize ensures teams have the tools to monitor, troubleshoot, and improve AI in production. As an AI Solutions Manager, you’ll partner with some of the most innovative AI/ML teams in the world. You’ll play a pivotal role in driving adoption, shaping product use cases, and ensuring our customers succeed in leveraging AI to achieve real-world impact. This role offers a unique chance to grow alongside a leading AI company and gain deep insights into cutting-edge AI/ML applications. The Team Our engineering team builds systems that interact with some of the most complex software ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more.  As an AI Solutions Manager, your work will directly contribute to our customers’ success in deploying impactful AI solutions, ensuring their models achieve measurable business outcomes. We are looking for a fast-paced, client-obsessed candidate with an entrepreneurial mindset to nurture, and grow our customers. You’ll be working with Arize customers to help them improve the AI they use across their organizations. You will be in charge of driving customer adoption and managing customers through their renewal cycles. You’ll accomplish this by running an effective account plan, identifying expansion opportunities with new teams, and building solutions to help achieve their goals. You’ll be involved in exciting and complex customer use cases and leverage your business acumen to navigate the intricacies. What You’ll Do Build and deepen relationships with AI/ML users to foster adoption, uncover new use cases, and drive expanded usage across customer accounts. This includes regular touchpoints like weekly/bi-weekly calls and ongoing account management. Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions. Collaborate with technical teams, including Customer Success Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices. Run workshops and training sessions with customers during onboarding and new functionality Run QBRs to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships. Proactively monitor product usage across your accounts to further gauge account health Work closely with Account Management and Executive teams to identify upsell opportunities and align on customer health strategies. Effectively relay customer feature requests to internal teams and advocate for customer needs. Ensure support teams are aligned with customer requests and priorities. What We’re Looking For 3+ years of experience as a Customer Success Manager in SaaS. A self-starter mindset with the ability to thrive in limited process environments. Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively. Strong communication skills for articulating observations and fostering collaboration across teams. Proven ability to demo technical products and translate their value into tailored customer solutions. Thrives in fast-paced environments with a customer-first mindset and a focus on delivering measurable results. A strong team player who values collaboration and collective success. Bonus: Familiarity with AI/ML workflows or GenAI technologies. The estimated annual salary and variable compensation for this role is between $100,000 to $150,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support. While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.  More About Arize Arize’s mission is to make the world’s AI work and work for the people. Our founders came together through a common frustration: investments in AI are growing rapidly across businesses and organizations of all types, yet it is incredibly difficult to understand why a machine learning model behaves the way it does after it is deployed into the real world. Learn more about Arize in an interview with our founders: https://www.forbes.com/sites/frederickdaso/2020/09/01/arize-ai-helps-us-understand-how-ai-works/#322488d7753c   Diversity & Inclusion @ Arize Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI Culturally conscious events such as LGBTQ trivia during pride month We have an active Lady Arizers subgroup
Project Manager
Product & Operations
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AI Product Intern
Adaptive Security
USD
22
22
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22
US.svg
United States
Intern
Remote
false
About Adaptive Security:Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks, founded by Brian Long and Andrew Jones—proven entrepreneurs behind Attentive (Forbes Cloud 100, $10B+ valuation) and TapCommerce (acquired by Twitter). In April 2025, Adaptive raised $43M, led by a16z and the OpenAI Fund, marking OpenAI's first-ever cybersecurity investment.As generative AI drives new cyber threats, Adaptive is building the defense layer every organization needs. Our platform combines personalized security training, AI-driven attack simulations, and automated threat triage, all powered by the Adaptive Risk Intelligence Engine to quantify human risk at the individual level. Trusted by top banks, tech companies, and healthcare organizations, we protect teams from emerging threats like deepfakes, smishing, and voice scams. With a solid product foundation and a $200B+ market to transform, we're just getting started.Role:We are looking for candidates currently pursuing their BA who are able to start part-time ASAP and ramp to 20-30+ hours/week. We’re looking for hungry, detail-oriented, and technically savvy generalists to help scale our product operations across sales, customer success, and product. The ideal candidate(s) will be able to join us in our New York office. This is an operational role where you will play a critical role ensuring customer success from pre-sales through customer success. The ideal candidate will be a highly organized “jack of all trades” that is obsessed with marginal improvement and sweats the details. The candidate will drive pre-sales operations, support customer success, and explore key AI product improvements. If you are excited about getting your hands dirty operating at a high growth startup led by seasoned entrepreneurs then this role is a great fit for you. Responsibilities: Drive the pre-sales account provisioning and demo preparation process by coordinating with Inside Sales, Sales, & ProductBuild scalable processes across product, pre-sales, and post-salesExperiment with leading AI models and prompts to improve product experience for end customersHelp drive content development within our Adaptive Training productCollaborate directly with the GTM team to ensure prospective and current customers have the best Adaptive product experience they canQualifications:Currently pursuing BA from a 4 year university Interest in Artificial Intelligence: Demonstrated interest and experience working with leading AI modelsExtremely detail oriented: Demonstrated history of going above and beyond on projects while paying meticulous attention to seemingly minor detailsObsessed with Improvement: You are excited by making marginal improvements every dayOrganization: Ability to manage multiple projects at a time and prioritize the most important tasksAdaptability: Comfort with fast-paced environments and changing landscapes typical of high-growth startups.Team Player: Eagerness to work in a collaborative environment, learning from and contributing to the team’s success.What We Offer:The opportunity to play a key role in the growth of a high growth technology company that will impact millions of peopleA culture that promotes continuous learning & growth, with access to resources and mentorship to advance your skills and career.Compensation & Benefits:$22/hr Fantastic office environment with a well stocked kitchen
Product Manager
Product & Operations
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Customer Success Engineer future opportunities
Dataiku
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FR.svg
France
Remote
false
Dataiku is The Universal AI Platform™, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge.Delivering Customer Success is an important focus for Dataiku. As a Customer Success Engineer (CSE) within our Solutions Engineering team, you’ll help Dataiku’s customers achieve meaningful outcomes with business analytics, AI/ML, and Gen AI.  In this technical and consultative customer-facing role, you’ll focus on technical programming to increase adoption through product enablement and one-to-many user engagement. You’ll leverage your understanding of enterprise analytics, high-impact communication abilities, and hands-on data science skills to add business value. This role will also partner closely with cross-functional teams, including Account Executives, Sales Engineers, and Professional Services  and Partners to accelerate end-user adoption. How you’ll make an impact  Work closely with Dataiku’s customers, focusing on onboarding, increasing user adoption, retention, and satisfaction. Possess deep technical knowledge of the Dataiku platform to educate customers on best practices within the Dataiku platform.  Develop a deep understanding of customer business, use cases, and outcomes to guide their success with Dataiku's products and services. Execute demonstrations of new product features and conduct hands-on workshops in collaboration with the Sales Engineers.  Establish regular touchpoints with customers to advise users on using Dataiku for their specific business needs, including hands-on support as appropriate. Execute programs to create self-sustaining enablement and evangelism of Dataiku within customer accounts. Collaborate with Account Executives and Sales Engineers to drive customer engagements with the Dataiku platform and identify opportunities for expansion (both software and professional services) that can drive additional value for customers. Document and share the adoption status and key information to inform internal forecasting and renewal. Collaborate with other Dataiku functions (such as marketing) on capturing and sharing the customer stories publicly.  When identifying technical issues that block user adoption, coach administrators and users to initiate support tickets for timely resolution.  Stay current on Dataiku’s products, competitive landscape, and data science trends. Willingness to travel up to 25% What you’ll need to be successful Bachelor’s degree in Data Science, Business Analytics, Statistics, Computer Science, or a related technical field. Minimum of two years of experience in sales engineering, technical or solutions consulting, post-sales technical delivery, or data science roles with a proven track record of customer trust and satisfaction. Strong written and oral presentation skills, capable of engaging both business and technical stakeholders. Strong technical, analytical, and problem-solving skills. Experience in building and operating communities of practice. Ability to navigate ambiguity, build consensus, foster accountability, and work with urgency to deliver customer outcomes. Ability to tailor messaging to personas with varying levels of technical acumen, including no-code and high-code users Dataiku advanced designer, Snowflake SnowPro Core and Databricks Business Analyst certifications preferred (not required). What will make you stand out Never-ending intellectual curiosity, are detail-oriented, and analytical. Hands-on experience with data storage and computing infrastructure (SQL, Kubernetes, etc.) and proficiency with Python, R, SQL Knack for public speaking with appreciation for engaging with all levels of customer teams, from individual contributors to leadership. Passion for technology, the data and analytics space, and enjoyment learning new solutions, features, and functionalities, translating these into business value for customers. Experience in Analytics/AI or other enterprise software (preferred but not required). Experience in technical pre-sales or post-sales, preferably in a high-growth environment (preferred but not required).   What are you waiting for! At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku! And if you’d like to learn even more about working here, you can visit our Dataiku LinkedIn page.   Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: reasonable-accommodations@dataiku.com     Protect yourself from fraudulent recruitment activity Dataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activity here.
Solutions Architect
Software Engineering
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Manager, Customer Success
Horizon3ai
USD
160000
-
215000
US.svg
United States
Full-time
Remote
true
SummaryHorizon3.ai is on a mission to help organizations find, fix, and verify exploitable attack paths - before attackers can. As we scale our impact with global enterprises and managed service providers, we're looking for a mission-driven, people-first Manager of Customer Success to lead and grow a high-performing team of CSMs supporting our enterprise, federal, and MSSP customers.This is a people leadership role first and foremost. You’ll serve as a coach, strategist, and operator, driving performance across the team while directly influencing customer outcomes. You’ll ensure our customers realize value from NodeZero, champion their success internally, and help define what world-class customer success looks like at Horizon3.What You’ll DoLead & Develop the Team: Coach and mentor a team of Customer Success Managers across enterprise, scale, and MSSP segments. Foster a culture of ownership, accountability, and continuous improvement.Drive Adoption & Value Realization: Ensure customers operationalize NodeZero across their environments and workflows - driving measurable improvements in security posture and outcomes.Own Strategic Customer Relationships: Engage directly with executive stakeholders (e.g., CISOs, security leadership) especially within Fortune 500 and strategic partners to align on goals, roadmap, and long-term value.Enable Expansion & Retention: Guide your team to identify and drive expansion opportunities while mitigating risk, improving health scores, and securing renewals.Collaborate Cross-Functionally: Work closely with Sales, Channel, Product, and Support teams to orchestrate seamless onboarding, resolve blockers, and advocate for customer needs.Build Operational Rigor: Own processes and reporting in Gainsight and Salesforce to monitor KPIs, track team performance, and scale consistent success delivery across the lifecycle.Develop Playbooks & Processes: Create repeatable success plans, onboarding journeys, QBR templates, and enablement resources that improve efficiency and outcomes.Voice of Customer Champion: Aggregate structured feedback to inform product and go-to-market strategy. Help shape the roadmap and GTM narratives with customer proof points. Who You Are7+ years of experience in Customer Success, Account Management, or related post-sales roles in cybersecurity or B2B SaaS2–3+ years of direct people management experience, with a track record of hiring, coaching, and leading CSMs to strong outcomesProven success meeting or exceeding goals tied to Net Revenue Retention (NRR), Gross Dollar Retention (GDR), and expansionExperience managing strategic customers (Fortune 500), with executive-level relationship management and negotiation skillsDeep understanding of security operations and/or MSSP business models (e.g., red teaming, vulnerability management, SOC workflows)Confident working with technical products and customers - able to translate customer needs into product feedback or tailored success plansStrong communicator and storyteller with excellent presentation skills and executive presenceComfortable navigating ambiguity and building post-sales programs in a fast-paced, high-growth environmentProficient in Gainsight, Salesforce, JIRA, and ConfluenceBachelor’s degree required; advanced degree or MBA is a plusOther dutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.Travel: This is a fully remote position, but successful execution of the job may require up to 30% of travel.Why H3Competitive Compensation: We offer a highly competitive salary and benefits package.Growth Opportunities: Be part of a dynamic and growing team with numerous career advancement opportunities.Innovation-Driven Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.Flexible Work Environment: Enjoy the convenience and work-life balance that comes with remote work.Inclusive and Diverse Team: We value diversity and promote an inclusive culture where everyone can thrive.Compensation Disclosure:In accordance with various State’s transparency regulations, we provide the following salary range information for this position:Salary range: $160,000 - $215,000 annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills.Additional compensation: Equity options, and other benefits which will be discussed during the interview process.We are committed to pay equity, fairness, and transparency. All candidates will be evaluated based on their skills, experiences, and potential contributions without regard to race, gender, age, or any other protected status. Horizon3.ai is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, or any other legally protected status.We encourage all qualified candidates to apply for open positions with our company and welcome candidates from all backgrounds and experiences. We are committed to providing equal employment opportunities to all employees and applicants for employment and will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.Join Horizon3.AI’s team of passionate professionals and contribute to the growth of cutting-edge cybersecurity solutions while building strong customer relationships in a dynamic and remote work environment.
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Senior Software Engineer (Backend leaning - TS/NodeJS)
N8n
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GE.svg
Germany
Full-time
Remote
false
n8n is a workflow automation platform that uniquely combines AI capabilities with business process automation. We give technical teams the flexibility of code with the speed of no-code, backed by a passionate community of builders. With 500+ integrations and fair-code principles, we're revolutionizing how businesses connect their systems and processes. We were founded end of 2019 and currently: 🧑‍🤝‍🧑 We’re a diverse team of + 120 talented people 🚀 Our annual recurring revenue is growing over 7x year-over-year ⭐️ With +118k GitHub stars, we are in the top 50 most popular projects of all time on Github 🍾 We were the 25th fastest growing startup last year and 4th BtoB SaaS Rising 100 this year in Europe according to Sifted 🌱 We were Sequoia's first seed investment in Germany, and most recently secured our $60M Series B (February '25, led by Highland)As a Senior Software Engineer for the Nodes team at n8n, you will play a key role in driving n8n's integration ecosystem growth by building scalable backend node infrastructure that enables developers to create high-quality, reliable integrations faster.Example of features the team has shipped:VSCode-like experience in our Code nodeHuman-in-the-loop step for workflow approvalsCommunity node support in n8n CloudAI data transformation nodeData schema previews and smarter form nodesWorkflow evaluation nodesWhat You’ll DoOwn complex node infrastructure - Build and optimize the backend systems that power our most sophisticated integrations (database, messaging, email, and other complex nodes), ensuring they perform reliably at scaleEmpower the developer ecosystem - Create tooling and SDKs that enable community developers to build high-quality nodes faster and more reliably Enable AI-powered integrations - Architect and implement the infrastructure that will power next-generation AI-assisted node capabilitiesBalance innovation with reliability - Maintain and improve existing node performance while shipping new capabilities that expand what's possible with n8n integrationsMentor and collaborate - You’ll support fellow engineers through thoughtful code reviews, pair programming, and by sharing knowledge generously.Think like a product engineer - You’ll evaluate trade-offs, prioritize impact, and deeply care about the end-user experience.Requirements5+ years fullstack experience with Node.js and TypeScript, ideally building scalable backend systems in B2B SaaS startupsProven experience debugging, optimizing, and scaling production services under loadStrong understanding of complex system architecture - APIs, webhooks, async processing, distributed systemsTrack record of mentoring engineers and leading technical discussionsExperience with testing frameworks and maintaining high-quality codebasesA fast-moving, low-ego, highly collaborative mindsetPassion for clean code, shared ownership, and product impactNice-to-havesExperience with Vue.js or similar frameworksContributions to open source or plugin ecosystemsInterest in AI-assisted developer tools Interested in learning more about our engineering teams? Check out our different teams to get a better understanding of what they do: Discover Engineering at n8n. Please check all our engineering openings and apply to the team that feels like the best fit for you.n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.We can sponsor visas to Germany; for any other country, you need to have existing right to work.Our company language is English.You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. Benefits Competitive compensation 💸 – We offer fair and attractive pay.Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.Work/life balance 🏖️ – We work hard but ensure you have time to recharge:Europe: 30 days of vacation, plus public holidays wherever you are.US: 15 vacation days, 8 sick days, plus public holidays wherever you are.Health & wellness 🩺 –Europe: We provide benefits according to local country norms.*US: Comprehensive medical (PPO 1200), dental, and vision plans.Future planning 💰 –Europe: We provide pension contributions according to local country norms.*US: 401(k) retirement plan.Financial security 🛡️ –Europe: We provide benefits according to local country norms.*US: Short-term & long-term disability insurance, life & AD&D coverage, and additional hospital coverage.Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.An ambitious but kind culture 😍 – People love working here—our eNPS for 2024 is 94!* Country-specific details are provided in your contract.
Software Engineer
Software Engineering
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Customer Success Manager
Talent Labs
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GB.svg
United Kingdom
Full-time
Remote
false
We are looking for a technically adept Customer Success Manager to bolster our team and ensure the robust health, dependability, and progressive advancement of our platform ecosystem. You will collaborate with external users of our platform, and our internal team of machine learning scientists, protein engineers, and biologists. This role entails comprehensive ownership across the partner-facing aspects of our platform, driving adoption of new features, optimising performance for partner integrations, and developing roadmaps for internal feature development.Who we are:At Latent Labs, we are building frontier models that learn the fundamentals of biology. We pursue ambitious goals with curiosity and are committed to scientific excellence. Before building Latent Labs, our team co-developed DeepMind’s Nobel-prize winning AlphaFold, invented latent diffusion, and built pioneering lab data management systems as well as high throughput protein screening platforms. At Latent Labs you will be working with some of the brightest minds in generative AI and biology.Our team is committed to interdisciplinary exchange, continuous learning and collaboration. Team offsites help us foster a culture of trust across our London and San Francisco sites.We’re looking for innovators passionate about tackling complex challenges and maximizing positive global impact. Join us on our moonshot mission.Who You Are:You have a strong understanding of SaaS platforms and the ability to troubleshoot customer issues.You hold a bachelors degree or above in CS, engineering, ML or biology OR equivalent industry experience in a technical roleYou hold excellent written and verbal communication skills to effectively communicate technical and biological concepts to partners.You are a natural relationship builder, building and maintaining strong relationships with partners, and to work effectively with cross-functional teams.You are strong with analysing data, identifying trends, and developing strategies for improving partner performance, such as triaging feature requests and contributing to internal product roadmaps.You have the ability to adapt to changing partner needs and to learn new technologies quickly. What Sets You Apart:You have a background in biology and a keen understanding of AI solutions for life sciences and pharmaYour Responsibilities:Partner Onboarding and Adoption: Guiding partners through the initial stages of using the technology solution, ensuring they understand how to integrate it effectively and achieve desired outcomes.Technical Support and Troubleshooting: Responding to partner inquiries, addressing technical issues, and escalating complex problems to the appropriate internal teams.Product Development: Collect user feedback and triage feature requests, working with our internal team to develop roadmaps for future releases.,Configuration and Optimization: Helping partners configure and optimise their use of our platform to maximise its value.Relationship Management: Building and maintaining strong relationships with partners, acting as a trusted advisor and ensuring their needs are met.Performance Monitoring and Reporting: Tracking partner adoption rates, identifying areas for improvement, and reporting on key performance indicators (KPIs).Driving Business Growth: Working with partners to identify opportunities for growth and expansion, and to increase the overall value of the partnership.Training and Documentation: Creating and delivering training materials and documentation to ensure partners are well-equipped to use the technology solution effectively.You represent Latent Labs at key industry events spanning AI, biotechnology, and pharmaceuticals, including conferences and forums. Actively engage with prominent thought leaders to maintain a strong understanding of the evolving landscape of AI-driven drug discovery.Foster connections within the wider AI and biotech ecosystems, establishing Latent Labs as a respected voice in the field. Build a community by developing and nurturing relationships with academic researchers, AI experts, and other significant figures in the drug discovery sector.Apply:We offer strongly competitive compensation and benefits packages, including:Private health insurancePension/401(K) contributionsGenerous leave policies (including gender neutral parental leave)Hybrid workingTravel opportunities and moreWe also offer a stimulating work environment, and the opportunity to shape the future of synthetic biology through the application of breakthrough generative models.We welcome applicants from all backgrounds and we are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
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Senior Product Engineer
Lovable
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SE.svg
Sweden
Full-time
Remote
false
TL;DR - We’re seeking exceptional Senior Product Engineers to help build the future of AI. You will work across our entire stack to build features that will empower the next generation of creators and builders.Why Lovable?Lovable lets anyone and everyone build software with plain English. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Over 2 million people in 200+ countries already use Lovable to launch businesses, solve complex problems, and bring their dreams to life. And we’re just getting started.We’re a small, talent-dense team building a generation-defining company from Stockholm. We value high ownership, high velocity and low-ego collaboration. We seek people who care deeply, challenge us, and are driven to build something of lasting impact.What we’re looking for5+ years of experience building and shipping full-stack productsFluent in a variety of programming languages, modern frontend (React/TypeScript) and backend (Go, Rust, or similar) developmentConcrete understanding of system design, performance tradeoffs, and scalable architectureYou have strong product sense and make well-reasoned technical decisions, knowing when to prioritize speed and when to invest in foundational workWhat you’ll doIn one sentence: Do all it takes to build a generational product and scale the core experience of lovable productsImplement and maintain features across the full stack: frontend, backend and infraOwn systems end-to-end: architecture, implementation, deployment, and iterationCollaborate closely with ML, design, and product teams to translate capabilities into intuitive, mind-blowing user experiencesDrive the full development lifecycle, from technical planning to production launch and post-release improvementsContribute to shaping our technical direction, eng culture, and product strategyOur tech stackWe're building with tools that both humans and AI love:Frontend: React for lightning-fast interfacesBackend: Golang and Rust for serious performanceCloud: Cloudflare, Fly.io, Google Cloud Run, AWS, TerraformDevOps & Tooling: CI/CD pipelines, observability, infra-as-codeAnd always on the lookout for what's next!How we hireFill in a short form then jump on an intro call with the team.Complete the take-home exerciseShow us how you approach problems during two technical interviewsJoin us for trial work lasting 2 days preferably on-site. This is a mutual discovery process where we tackle a real challenge together - it's the best way for us to see how you collaborate, and for you to experience our team, culture, and the impact you can have.About your applicationPlease submit your application in English - it’s our company language so you’ll be speaking lots of it if you joinWe treat all candidates equally - if you’re interested please apply through our careers portal
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Software Engineering
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Senior Manager
Faculty
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GB.svg
United Kingdom
Full-time
Remote
false
About Faculty At Faculty, we transform organisational performance through safe, impactful and human-centric AI. With more than a decade of experience, we provide over 350 global customers with software, bespoke AI consultancy, and Fellows from our award winning Fellowship programme. Our expert team brings together leaders from across government, academia and global tech giants to solve the biggest challenges in applied AI. Should you join us, you’ll have the chance to work with, and learn from, some of the brilliant minds who are bringing Frontier AI to the frontlines of the world.About the Role As a Senior Manager in Energy Transition & Environment you will be focused on serving the needs of our energy and infrastructure customers across multiple sub-sectors and applying Al to real-world problems that have a tangible impact on tackling climate change. You can expect high levels of delivery responsibility, customer exposure, and business development involvement from day one, as well as the opportunity to contribute directly to our growth plans.What you’ll be doing:Overseeing delivery across a portfolio of software development projects. You'll know when to stay close or step back, pre-empt and manage risks and support Faculty teams to deliver our work to the highest level of quality.Ensuring the quality of client deliverables, lead communications and ongoing scope management, balancing scope to maximise client value while ensuring sustainability of delivery for teams and margins.Managing and supporting account growth, by staying close to the priorities of customers; identifying opportunities and supporting business development activities with the Business Development Director.Building trusted relationships. You'll be comfortable working with senior stakeholders, building trust through delivery excellence and an increasing mastery of how Al can be put to work to solve our customers' hardest problems.Helping build the business unit, by taking a proactive role in developing good processes and practices that develop the team and help us deliver on our objectives.Supporting the development of individuals in Faculty's delivery team, providing coaching on areas for improvement and opportunities to develop as to maximise their potential.Who we are looking for:A successful candidate will have demonstrable experience in technology or quantitative project delivery, with significant domain expertise in the Energy sector being essential. Domain experience within the energy value chain could include regulated utilities, renewables, batteries, energy supply, energy policy or system operation - noting that this is a non-exhaustive set of examples. Corporate ESG, carbon accounting and sustainability experience is less relevant to this opportunity.To succeed in this role, you'll need demonstrable experience in some of the following:Highly credible in dealing with senior stakeholders, with exceptional verbal communication skills, and the ability to boil down complicated concepts to their essence.Experience in leading project teams to successful outcomes, not just by directing, but also coaching team members to make the right decisions.Demonstrable success in delivering highly complex and nuanced technical programmes, which require juggling multiple internal and client teams across varied departments and disciplines.Technical aptitude: Have experience of working with technical teams and delivering technical projects with some (but not exhaustive) technical understanding.Talk persuasively about how Al and data can be used to solve problems, and be able to guide clients creatively on how these can be applied to a particular customer's needs. Experience in proposition development and elements of sales is highly desirable. The ability to quickly understand what needs to be done in situations with high ambiguity, and proactively identify and implement solutions to address that.What we can offer you: The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet.
Project Manager
Product & Operations
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Lead AI Engineer
Woebot Health
USD
0
180000
-
225000
US.svg
United States
Full-time
Remote
false
About Woebot HealthWe’re a mission-driven startup reinventing the way people find peace and inspiration through dazzling digital experiences. Our team blends engineering, design, and product minds with a shared passion for building human-centered technology. Using the latest advances in language models, real-time interactions, and conversational design, we’re creating a next-generation digital companion that helps people feel seen, supported, and empowered - wherever they are, whenever they need it. With backing from top-tier investors and a bold vision for the future, we’re moving fast, learning constantly, and designing for real-world impact at scale.We believe the future of generative AI lies not in novelty, but in precision, nuance, and emotional resonance. If you’re driven by solving hard problems in applied AI and want to shape systems that genuinely serve people, we’d love to meet you.Why Join Us?Our company was founded by Alison Darcy, a clinical research psychologist and digital health entrepreneur. Among our earliest and most strategic backers is AI pioneer Andrew Ng, founder of AI Fund and deeplearning.ai. Backed by top-tier investors and powered by a hands-on team of passionate creators, we’re turning bold ideas into transformative digital care. This role will report to and collaborate closely with our founder, shaping the architecture and capabilities of our AI companion from the ground up. Joining our small but mighty core team means making an outsized and immediate impact on people’s wellness.The RoleOur LeadAI Engineer will help architect and evolve the “cognitive engine” of our platform. This role sits at the intersection of model tuning, inference optimization, and intelligent orchestration, focused on building adaptive systems that can shift modes fluidly depending on user needs.You’ll partner closely with our psychology, product, and infrastructure teams to:Lead fine-tuning of foundational models using efficient training techniques and custom datasetsDesign and implement model orchestration logic that determines when to retrieve, route, generate, or escalate across different conversational contextsBuild and iterate on eval frameworks for long-form, multi-turn interactions - prioritizing emotional coherence and user outcomes over token accuracyStay on top of rapid developments in LLMs, fine-tuning frameworks, and inference efficiency, translating that knowledge into actionChampion best practices for scaling training workflows, experimenting safely, and continuously learning from real-world feedbackWhile the company currently operates in a remote environment, we aspire to build a hybrid presence in the Bay Area, which may require relocation down the line. While we may prioritize talent based in the Bay Area, we are open to hiring top talent anywhere in the US.What You’ll DoAs a LeadAI Engineer, you will be responsible for architecting, optimizing, and evolving the “cognitive engine” of our AI companion. Your work will combine deep model training expertise with real-world experimentation, striking a balance between precision, nuance, and adaptability. You’ll collaborate across AI, product, and design to translate emotional and behavioral intent into reliable, scalable machine intelligence, and help define our technical roadmap in collaboration with the founder & engineering team.You will:Prompt Engineering & OptimizationDesign, iterate, and evaluate prompt strategies for complex multi-turn interactions using frameworks like DSPyBuild prompt libraries and A/B test variants to optimize for safety, clarity, and on-brand responsivenessLeverage prompt engineering as a short-term strategy where fine-tuning is not yet appropriate, with a clear view on trade-offAgentic Reasoning & OrchestrationEvaluate and integrate modular orchestration strategies (e.g., LangGraph, LlamaIndex, Letta, PydanticAI), forming a perspective on their relevance and scalabilityDesign systems that can switch between reflection, coaching, or directive states based on context, using either routing logic or learned behaviorCollaborate with the product team to define how tools, memory, and reasoning modules interact without overcomplicating the user experienceModel Fine-Tuning & OptimizationOwn parameter-efficient fine-tuning pipelines (e.g., LoRA, QLoRA) to adapt foundational models to brand-specific voice, tone, and emotional rangeCurate high-quality datasets and design eval metrics tailored to coherence, empathy, and state consistency across sessionsExplore model compression, quantization, and inference optimization for low-latency voice and mobile interactionsExperimental Thinking & EvaluationDesign lightweight experiments to validate technical approaches and measure outcomes beyond accuracy (e.g., trust, emotional congruence)Partner with domain experts to implement human-in-the-loop annotation systems where automation falls shortShip prototypes and production features rapidly, with a build-learn-refine approachWhat We’re Looking ForDeep Technical Fluency5+ years in AI/ML engineering, with at least 2 years of hands-on fine-tuning large language modelsDemonstrated expertise in applied AI within early-stage startups or product teams - you can speak to the lived experience of leading teams and projects through rapid growth and production.Strong understanding of the trade-offs between fine-tuning, tool invocation, prompt orchestration, and hybrid approachesProficiency with model training workflows, scalable data pipelines, and LLM evaluation techniquesPractical experience with low-latency inference environments and model optimization strategies (quantization, compression, routing logic)Comfortable in Python and modern ML tooling; experienced deploying models to production environmentsProduct-Oriented ThinkerAbility to translate product or psychological intent into model architecture or training strategyPrior work in behavioral health, mental wellness or adjacent domains, demonstrating sensitivity to emotionally resonant interactions.Experimental mindset with a bias toward measurable learning and iterative improvementStrong communicator who can explain the “why” behind the “how” to technical and non-technical partners alikeDemonstrated curiosity for emerging methods and a track record of staying current on deep learning advancementsCollaborative, Bold & HumbleTeam-first engineer who values listening as much as leading, who can mentor engineers in best practices while staying open to feedbackComfortable with challenging ideas while seeking the best solution, not creditMotivated by impact and aligned to our mission of building AI that helps peopleAdaptable to small-team dynamics and comfortable operating as the technical leader in a flat team structure, collaborating closely with product & engineering teams.Bonus if You HaveExperience at AI-first companiesExperience building products in the behavioral health or digital wellness space.Knowledge of conversational state management, memory systems, or emotional alignment in LLMsExposure to orchestrated AI frameworks or modular agentic architecturesWhat We OfferCompensation: $180,000 - $225,000 base + equityBenefits: Medical, dental, and vision for you and your family Time Off: Flexible PTO and mental wellness supportLearning Stipend: Annual budget for courses, conferences, or certificationsRemote Support: One-time home office setup stipendSecurity: Company-sponsored life and disability insurance + 401(k)We are committed to fostering an inclusive and equitable workplace. Compensation decisions are based on a variety of factors, including location, skills, experience, and various market benchmarks.
Machine Learning Engineer
Data Science & Analytics
Software Engineer
Software Engineering
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Physician - Telemedicine (W2 - Weekend Shift)
Cur AI
USD
0
245000
-
255000
US.svg
United States
Full-time
Remote
true
Curai Health is pioneering a new model of primary care, unlocked by AI, to address the biggest challenges in care delivery. By deploying machine learning into clinical workflows, Curai enables its dedicated, specially trained clinicians to deliver primary care to more people at a fraction of the cost.  Our company is remote-first and our corporate office is located in San Francisco. We will consider any candidates that are US Physicians fully licensed to practice in the United States and carry the required state licenses.  Clinical Operations at CuraiThe clinical team at Curai uses Artificial intelligence-empowered electronic records to deliver urgent care and primary care to our patients. Currently, we are searching for Family Practice Physicians who can see both adult and pediatric patients. We operate 24/7 and seek flexible clinicians to meet our patients' needs. We are seeking Family Medicine Physicians (comfortable with adults and pediatrics) with several active state licenses. Our Weekend Shift Physicians work three 12-hour shifts on Friday, Saturday, Sunday OR Saturday, Sunday, Monday. Who You Are• Have worked remotely before or have a strong feeling that you'd work well with a 100% remote team spread across multiple time zones• Value a team-based collaborative approach as it relates to providing healthcare• Passionate about providing empathetic personalized patient care at scale• Have informed opinions that you hold lightly but are flexible to meet the needs of patients and the business• Understand that flexibility and adaptability are key traits to being successful in a start up environment and change is inevitable What You'll DoA day in the life of a Curai Physician is spent doing things like: • Seeing acute/urgent care patients in our live text-based chat clinic. This can also include straightforward chronic care cases requiring refills.• 90% clinical and 10% administrative tasks.  Administrative time is broken down between clinical meetings, EHR/automation product feedback projects, and clinical operations quality improvement projects.• Being responsible for accurately diagnosing patients using detailed patient history-taking and providing evidence-based treatment recommendations.• Writing efficient encounter visit notes in a clear fashion that demonstrates strong medical decision-making skills, differential diagnoses, and a well-written and relevant care plan. • Closing all notes optimally by the end of the encounter and/or at the latest by the end of the shift.• Partnering with the AI/ML in the EHR to increase the machine’s ability to assist providers with clinical decision support.• Providing feedback to the AI/ML and product teams on features that improve provider efficiency and accuracy.• Staying abreast of EHR feature updates by continuously training and remaining current on the platform. What You'll Need• Board Certified Physician in Family Medicine. • Prior chat-based telemedicine experience is a plus• Several active state licenses, IMLC is a plus• You must also have a clear medical history (no board actions or complaints)• 5+ years of clinical practice, ideally significant practice or engagement with primary care & pediatrics• Digital savviness, excellent typing skills, excellent grammatical construction, and excellent command of English• Excellent written and oral communication skills to ensure a meaningful and professional patient experience• Proficiency in English. Spanish fluency is an added plus• Start-up experience in healthcare is a plus Salary is dependent on a scale based on years of experience, license coverage, shift selected, and work location. Our annual salary range $245,000 - $255,000.
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Manufacturing Engineer Intern (Fall 2025)
Figure AI
USD
0
35
-
45
US.svg
United States
Intern
Remote
false
Figure is an AI Robotics company developing a general purpose humanoid. Our humanoid is designed for commercial tasks and the home. We are based in San Jose, CA and require 5 days/week in-office collaboration. We are looking for a Manufacturing Engineering intern for Fall 2025 and onwards to help scale and optimize the production of our humanoid robot. This internship is intended for students graduating in Summer 2026 or within the following year. Responsibilities: Support setup and execution of internal build lines for module-level and full robot assemblies Assist in documenting and improving manufacturing processes to enhance efficiency and quality Help monitor production metrics and identify areas for process improvement Collaborate with mechanical engineers to ensure manufacturability and support design for assembly Support vendor qualification efforts and incoming quality inspections Help design and build fixtures or tools for production and assembly Participate in validation testing and in-process quality checks Requirements: Pursuing a mechanical, manufacturing, industrial, or robotics engineering degree; must have completed at least two years by internship start Experience using 3D CAD (any software) Hands-on experience building or assembling hardware projects Detail-oriented with the ability to document work clearly and consistently Passion for robotics and hardware engineering Bonus Qualifications: CATIA V6 experience Experience with fixture design or assembly line tools Familiarity with Manufacturing Execution Systems (MES) Exposure to lean manufacturing, quality control, or process engineering principles Programming experience in Python, MATLAB, or similar The US hourly range for this internship position is between $35 - $45/hr.  The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended. 
Robotics Engineer
Software Engineering
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Technical Program Manager, Agent Development
Sierra
USD
0
150000
-
300000
US.svg
United States
Full-time
Remote
false
About usAt Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do:Drive the operational framework to build with and support our customers: As a foundational member of our Technical Program Manager function at Sierra, you will be responsible for partnering with our Agent Development Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day.In this role, you will engage with all levels of our customers’ businesses and internal partners to:Drive execution and delivery of multiple complex, high-visibility agent development projects.Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process.Co-own project planning process including creating and prioritizing roadmaps, aligning milestones and expected outcomes, and identifying and mitigating risks.Ensure clear communication across all stakeholders while developing strong relationships.Contribute data-driven, strategic insights to project and internal team decisions.Collaborate with internal cross-functional teams to share out periodic updates about our customers.What you'll bring:Project Management Skills: Deep experience leveraging project management methodologies and tools to masterfully orchestrate projects from planning to delivery, ensuring on-time completion.Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents.Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products.Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents.Organizational Systems: Experience implementing and using project management applications like Height, Asana, Notion, Atlassian or others.Our valuesTrust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.What we offerWe want our benefits to reflect our values and offer the following to full-time employees:Flexible (Unlimited) Paid Time OffMedical, Dental, and Vision benefits for you and your familyLife Insurance and Disability BenefitsRetirement Plan (e.g., 401K, pension) with Sierra matchParental LeaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with usWe're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Program Manager
Software Engineering
Project Manager
Product & Operations
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sierra_logo
Technical Program Manager, Agent Development
Sierra
USD
0
150000
-
300000
US.svg
United States
Full-time
Remote
false
About usAt Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do:Drive the operational framework to build with and support our customers: As a foundational member of our Technical Program Manager function at Sierra, you will be responsible for partnering with our Agent Development Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day.In this role, you will engage with all levels of our customers’ businesses and internal partners to:Drive execution and delivery of multiple complex, high-visibility agent development projects.Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process.Co-own project planning process including creating and prioritizing roadmaps, aligning milestones and expected outcomes, and identifying and mitigating risks.Ensure clear communication across all stakeholders while developing strong relationships.Contribute data-driven, strategic insights to project and internal team decisions.Collaborate with internal cross-functional teams to share out periodic updates about our customers.What you'll bring:Project Management Skills: Deep experience leveraging project management methodologies and tools to masterfully orchestrate projects from planning to delivery, ensuring on-time completion.Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents.Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products.Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents.Organizational Systems: Experience implementing and using project management applications like Height, Asana, Notion, Atlassian or others.Our valuesTrust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.What we offerWe want our benefits to reflect our values and offer the following to full-time employees:Flexible (Unlimited) Paid Time OffMedical, Dental, and Vision benefits for you and your familyLife Insurance and Disability BenefitsRetirement Plan (e.g., 401K, pension) with Sierra matchParental LeaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with usWe're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Program Manager
Software Engineering
Project Manager
Product & Operations
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