At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
About the Role
Join NiCE Public Safety as an AI Solutions Intern for our Fall Internship Program where you'll work with real 911 audio, AI models, and public safety data, creating tools that power the next generation of emergency response. You won’t be on the front lines. You’ll be behind them – writing the logic, testing the models, and building the dashboards that support real heroes across the U.S.
In this internship, you will gain hands-on experience with AI, cloud, and analytics, real-world skills in software used by 911 professionals nationwide, the chance to test and improve tools that support real emergency teams and side-by-side work with senior engineers.
This opportunity can lead to future full employment. Working hours will be 5-20 hours per week.
How you will make an impact?
- Training and testing AI scoring tools for emergency calls
- Analyzing patterns from 911 data and build tools for dispatchers
- Working with APIs, microservices, and real-world cloud apps
- Working on automation
Have you got what it takes?
- Experience with Python, JavaScript, or another scripting language
- Experience with Whisper, OpenAI APIs, LangChain or anything AI/ML
- Experience with AWS, GCP, Azure or cloud tools
- Experience APIs, webhooks, or building scrappy internal tools
You will have an advantage if you also have:
- Experience/knowledge of CCaaS, CX, and Conversational Ai solutions.
- Experience/knowledge in the public safety sector.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Requisition ID: 8271
Reporting into: Senior Product Manager
Role Type: Intern
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
