At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
NICE looks to automate customer service across the areas of workflows, agents and knowledge. Through providing the world’s #1 cloud customer experience AI platform, combining best-in-class Workforce augmentation, Workflow Orchestration, Service Automation and Artificial Intelligence on an Open Cloud Foundation.
This means you might have spoken to a service agent who was actively using our platform or you might have used one of our chatbots, self-serve knowledge bases or received pro-active emails, text or voice calls that were sent using our technology.
At NICE we work closely with our partner ecosystem to sell and deliver our solutions.
Location: London (including travelling to our partners in EMEA (Europe, Middle East, and Africa) & APAC (Asia Pacific)
The role requires flexibility in working hours to effectively collaborate with global teams, including those based in the Philippines, the Americas, and other regions.
How will you make an impact?
- Collaborate with our partner executives to identify and prioritize enablement needs like Partner Onboarding, Sales positioning, Value Proposition, Sales plays and Continuing Enablement
- Design & deliver required enablement programs to our Partners. Program formats includes eLearning, webinar, experiential exercises, workshops, classroom-based delivery, and product demonstrations.
- Collaborate with the Partner Enablement team to provide reporting and analytics related to designated enablement programs to Partner Sales Leadership.
- Travel is required for this role where you will have 3 to 4 onsite meetings per month. Travel covers our entire international market.
With our wide range of solutions and different type of partners- no day will be the same!
Have you got what it takes?
- 5+ years’ experience in either: Sales/Revenue Enablement, direct or in-direct SaaS sales
- Partner Management, Customer Success or Pre-Sales in Contact Center software
- Demonstrated success within rapidly emerging technology companies
- Strong presentation skills – Must possess the ability to effectively build credibility in front of all levels of management
- Training / Coaching & Session Facilitation experience
- Experience with training on Sales Methodologies
You will have an advantage if you also have:
- SaaS contact center experience
- Experience in selling digital
- Enablement design experience
- Experience with Highspot & Cornerstone platforms
What’s in it for you?
Learn more about the Benefits at NICE
Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
- Be part of a working culture based on respect and teamwork, that strives for excellence and encourages everyone to give of their best, aim high and get the job done.
- Be part of our vibrant, fast-paced environment. You will be expected to conquer professional challenges, but we'll also find time for fun. We prize out-of-the box thinking and we reward excellence.
- Join some of the industry’s most creative minds who are behind our overall business success. Our global team of professionals are always encouraged to keep up with the latest technological and business advances, which ensures both our market leadership position and your professional growth.
#LI-Hybrid
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law.
Requisition ID: 7640
Reporting into: Vice President, Sales Enablement
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
