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About LightfieldLightfield is a next-generation CRM that automatically captures customer interactions like emails, meetings, and support tickets and organizes them into structured CRM data, enabling deep analysis of customer activity and powerful automation.Unlike traditional CRMs, Lightfield continuously learns from how you sell and who you sell to, directly from the words of customers and actual workflows in the system. With this data, Lightfield proactively manages customer tasks, automates personalized customer communication, and delivers the visibility and insights needed for teams to continually refine their go-to-market strategy.The company is initially focused on becoming the first comprehensive system of record and go-to-market platform for high-growth technology companies. With a flexible and scalable model for data capture and organization, Lightfield is designed to be the last CRM and GTM-automation tool our companies will ever need.Our team previously built Tome, a generative AI presentation product used by over 25 million people, gaining deep expertise in context management, effective evaluation loops, and user-interaction design for generative AI. Before Tome, many of us worked on Llama, Instagram, Facebook Messenger, Pinterest, and Salesforce.About the roleWe’re looking for an experienced senior/staff engineer (5+ years of experience) who is product-minded, eager to tackle the challenge of building highly scalable, performant, and reliable features and systems that deliver exceptionally innovative AI product experiences. At Lightfield, engineers take end-to-end ownership of projects from inception to impact, collaborating across functions and pushing the envelope on what’s possible in applied AI systems development. You’ll work alongside a talented team to deliver industry-leading solutions and play a key role in shaping Lightfield’s product and technical vision.What you’ll doCollaborate with product leaders to define strategic initiatives, identify critical customer problems, and drive requirements into technical execution.Build and maintain complex full-stack product features and systems, end-to-end, ensuring reliability, scalability, and performance.Develop observability and metrics to enable smooth operation, proactive issue detection, and continuous improvement.Lead technical design discussions, mentor teammates at multiple levels, conduct thorough code reviews, and help set engineering best practices and standards.Contribute to building a world-class engineering team through recruiting, mentorship, and knowledge-sharing.Who you are5+ years of experience in software development, with a strong background in both front-end and back-end technologies.Experience building large-scale, high-performance, and mission-critical systems that support complex customer workflows and large-scale data processing.You’re excited about Large Language Models (LLMs) and the opportunity to build systems that support and leverage them.You have the ability to ramp quickly on tech stack that features TypeScript, React, Next.js, Node.js, Apollo GraphQL, and PostgreSQL.Proven ability to design, architect, and scale distributed systems in production environments.Strong fundamentals in software engineering, with a degree in Computer Science or a related field (or equivalent industry experience).Thrives in ambiguity, able to independently scope, plan, and lead projects while delivering results in a fast-moving environment.Clear communicator, capable of articulating technical decisions to both technical and non-technical stakeholders.Passionate about building products customers love, ensuring our CRM is intuitive, intelligent, and indispensable.Benefits & PerksCompetitive salaryMeaningful early equityHealth insurance (medical, dental, vision)3 weeks of PTO11 paid company holidays + we enjoy a winter holiday break3 months of paid family leaveWednesdays work from homeRegular team dinners, events, offsites, and retreats401k planOther perks include: commuter and lunch stipend

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🌁 Location: San Francisco, in-person only 💰 Salary: $170k - $210k annual salary + 📈 Equity 💻 Languages: Go, Rust, TypeScript, C ✅ Skills: Linux security, container hardening, threat detection, compliance frameworks👉 Who we are E2B is a fast growing Series A startup with 7-figure revenue. We've raised over $32M in total since our funding in 2023 and are supported by great investors like Insight Partners. Our customers are companies like Perplexity, Hugging Face, Manus, or Groq. We're building the next hyperscaler for AI agents.👉 About the role Your job will be to secure the infrastructure where billions of AI agents execute untrusted code daily. You'll be responsible for protecting companies' most sensitive AI workflows while maintaining our sub-200ms performance standards.You'll be building defense-in-depth security for our Firecracker microVM infrastructure, implementing real-time threat detection across tens of thousands of concurrent sandboxes, and ensuring compliance with enterprise security requirements.This role requires deep technical expertise in systems security and the ability to solve novel security challenges in the AI agent execution space.👉 What we're looking for5+ years of experience in production security infrastructureBeing comfortable with securing distributed systems at massive scaleDeep expertise in Linux security primitives (seccomp, eBPF, namespaces)Excited to work in person from San Francisco on cutting-edge AI infrastructureExperience with container security and microVM hardeningTrack record with compliance frameworks (SOC 2, ISO 27001, GDPR)Not being afraid to implement kernel-level security controlsIf you join E2B, you'll get a lot of freedom. We expect you to be proactive and take ownership. You'll be securing infrastructure that protects millions of AI agents with the support of the rest of the team.

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About LangChainAt LangChain, our mission is to make intelligent agents ubiquitous. We help developers build mission-critical AI applications across the entire agent development lifecycle. Our open source frameworks — LangChain and LangGraph — see over 70+ million downloads per month. Developers rely on LangChain for composable integrations and LangGraph for controllable agent orchestration. Our commercial agent platform, consisting of LangSmith and LangGraph Platform, enables teams to build, test, run, and manage agents at scale across their organization.Founded in 2023, LangChain powers top engineering teams at companies like Replit, Lovable, Clay, Klarna, LinkedIn, and more.About the roleIn person 5 days/week in San Francisco, CA or New York, NYWe’re hiring a Senior QA / SDET Engineer to own quality across our LangGraph Cloud/Platform and LangSmith products. You’ll define the test strategy, build automation and tooling, and turn flaky, slow, or manual checks into fast, reliable, and observable pipelines. You’ll work closely with Infra, Backend, and Frontend to ship with confidence across Kubernetes-based services, APIs, and UI flows—and you’ll help pioneer quality practices specific to LLM applications (e.g., prompt regressions and evaluation suites).Own test strategy end-to-end across APIs, services, UI, data, and infra (K8s/Terraform/Helm).Build and maintain automation: API/integration tests (Python/pytest), E2E/browser tests (Playwright), load/soak tests (k6), contract tests, and smoke checks for production.Stand up ephemeral test environments in Kubernetes for PRs and release candidates; seed test data and run hermetic suites.Shift-left quality in CI/CD (GitHub Actions): parallelization, caching, deterministic seeds, flake tracking, and quality gates.Observability for tests: rich failure artifacts (videos, logs, traces), Datadog dashboards, and actionable alerts.Performance & reliability: baseline SLIs/SLOs for critical paths; capacity tests and regression detection.Partner on incident workflows: reproduce issues, add focused regression tests, and improve runbooks/postmortems.Documentation: high-signal test plans, playbooks, and contributor guidelines for writing good tests.Example projects you might ownA PR-ephemeral E2E harness that deploys a minimal LangSmith stack on Docker in CI and runs Playwright + API suites against seeded tenants.A k6 scenario that simulates multi-tenant traffic with queue/backpressure, surfacing p95/p99 latency regressions per release.A flake-budget system that auto-quarantines flaky tests, opens issues with artifacts, and tracks “time-to-deflake”.How to be successful in this role3+ years as QA/SDET/Software Engineer focused on test automation for distributed or cloud products.Strong hands-on experience with Python (pytest) and TypeScript (Playwright, Jest or equivalent).Familiarity with CI/CD (GitHub Actions preferred) and making pipelines fast, parallel, and reliable.Solid understanding of API testing, mocking/stubbing, and data setup/teardown.Comfortable defining quality bars, authoring test plans, and driving cross-team execution.BonusLoad/perf testing (k6), observability (Datadog, OpenTelemetry), and property-based testing (Hypothesis).Experience testing services running on Kubernetes and containers; comfortable with logs, events, and basic kubectl.Infra awareness: Helm/Terraform basics, Kubernetes networking, and secrets management.SQL fluency for data validation (Postgres/ClickHouse/BigQuery).Go/Node/React familiarity for targeted white-box tests and testability improvements.Compensation & BenefitsCompetitive salary and equity stake for role and stage of company. Commensurate with experience.Annual salary range: $145,000-$195,000 USD for Senior Engineers

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About UsConsole is an AI platform that automates IT and internal support. We help companies scale without scaling headcount, and give employees instant resolution to their issues. Our agents understand the full context of the organization, handle requests end-to-end and pull in humans only when necessary.Today, companies like Ramp, Scale, Webflow, and Flock Safety rely on Console to automate over half of their IT & HR requests. We've won every bake-off against our competitors, closed every trial customer and expect to 10x usage by year-end.We're a small, talent-dense team: naturally curious, high-agency and low-ego. Our organization is very flat and ideas win on merit, not hierarchy. We're hiring exceptional people to keep up with demand. We're backed by Thrive Capital and world-class angels.About the roleAs a Platform Engineer at Console, you'll work on the core infrastructure and systems that will enable us to power support across hundreds of medium and large scale enterprises. You'll work closely with the CTO to architect scalable enterprise-grade systems.Some examples of work you might do:Architect, plan, and execute a self-hostable SKU of Console for enterprise customers.Execute zero downtime production migrations while evolving our infrastructure to support a massive increase in customer loadOptimize build times and setup blue-green production deployment workflowsYou'll have broad license to shape the platform design and lead devops initiatives that accelerate the velocity of the whole team.This role is based in San Francisco, CA. We work in-person and offer relocation assistance to new employees.About youYou have hands-on experience designing and building foundational infrastructure zero-to-oneYou're have a deep understanding of AWS/GCP and the tradeoffs between various cloud offerings and architecturesYou've worked on high-scale, production grade systemsYou care about developer experience and productivity; you like building systems that accelerate the whole teamRequirements5+ years of full-time experience in platform or infrastructure-facing engineering rolesExperience with AWS/GCP, IaC tools like Terraform/Pulumi, and relative comfort with our stack (Typescript/Node/React) Passionate about building quality, reliable systems, and never happy with "good enough"Why join Console?Product-market fit: We have built the leading product in our category, in a massive market. We've hit an inflection point and are on track to build a generational company. World-class team: We seek high agency contributors who are comfortable navigating ambiguity, ruthlessly prioritize what matters and are action-biased.Grow with us: We reward impact, not credentials or years of experience. We intend to grow talent from within as we scale up.Competitive pay and benefits: top compensation with full benefits including:Equity with early exercise & QSBS eligibilityComprehensive health, dental, and vision insuranceUnlimited PTO401(k)Meals provided daily in office

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About Retell AIAt Retell AI, we're not just automating calls—we’re transforming how the world communicates. Our AI voice agents are reshaping sales, support, and customer engagement for leading brands. Backed by Alt Capital, Y Combinator, and top-tier investors, we've raised $4.7M in seed funding and hit $23M ARR with just 20 people.We’re one of the fastest-growing Voice AI startups and we're on a mission to become the standard for voice automation at scale. Check us out on the Top Lean AI Native Companies Leaderboard at https://leanaileaderboard.com/.About the RoleAs an Ex-founder (Technical), you’ll join Retell AI as a versatile, high-impact leader, shaping our AI voice platform in its earliest stages. Leveraging your startup experience, you’ll wear multiple hats—spanning product, engineering, and strategy—to drive innovation and execution. You’ll collaborate closely with the founding team to tackle ambiguous challenges, build scalable solutions, and define the future of voice automation. This role offers unparalleled ownership and the chance to shape a category-leading product from the ground up.Key ResponsibilitiesDrive 0→1 initiatives, from ideation to execution, across product, engineering, or growth, adapting to the company’s most pressing needs.Build and iterate on core platform features, such as voice agent APIs, integrations, or developer tools, using languages like Python, JavaScript, or TypeScript.Collaborate with co-founders to define product strategy, prioritize roadmaps, and align on technical and business goals.Tackle ambiguous problems, prototyping solutions and shipping production-ready systems under tight timelines.Mentor early team members, fostering a culture of ownership, speed, and craft.Translate customer and market feedback into actionable product improvements and strategic recommendations.GTM / PLG PathHave founded or co-founded a product-led startup, owning the go-to-market strategy from 0→1.Bring 2+ years in PLG, growth, or GTM roles (e.g., product marketing, growth ops, customer success, sales-led + PLG hybrid).Thrive in fast-paced, ambiguous environments, juggling experiments in acquisition, activation, retention, and expansion.Take ownership like a founder—designing growth loops, running campaigns, and iterating on onboarding experiences to move key metrics.Communicate clearly, aligning teams around GTM insights and making tough strategic calls with confidence.Job DetailsJob Type: Full-time, 70 hr/week (50 hr/week onsite with flexible hours + 20 hr/week work from home)Cash: $215k – $290kEquity: 0.2% – 0.6%Location: Redwood City, CA, USUS Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas.Other Benefits100% medical, dental, vision insurance coverageUnlimited breakfast, lunch, dinner, and snacksGym and daily commute fee reimbursementInternet and phone bills coveredCompensation PhilosophyBest Offer Upfront: Choose from three cash-equity balance options; no negotiation needed.Top 1% Talent: Above-market pay (top 5 percentile) to attract exceptional builders.High Ownership: Small teams, >$1M revenue/employee, and significant equity.Performance-Based: Offers tied to interview performance, not experience or past salaries.Interview ProcessConversations With Co-Founders: You'll go through several focused conversations with Retell's co-founders. We go deep on product thinking, technical ability, and cultural alignment. We move quickly, keep things respectful and transparent, and treat every candidate like a potential future teammate.Learn MoreRetell AI - API That Turns Your LLM Into A Human-Like Voice AgentRetell AI Basics: Everything You Need to Start Building Voice AgentsJoin Retell AI to shape the future of voice automation, leveraging your founder experience to build a category-defining platform.

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About AirOpsToday thousands of leading brands and agencies use AirOps to win the battle for attention with content that both humans and agents love.We’re building the platform and profession that will empower a million marketers to become modern leaders — not spectators — as AI reshapes how brands reach their audiences.We’re backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital, and we’re building a world-class team with in-person hubs in San Francisco, New York, and Montevideo, Uruguay.Key ResponsibilitiesBuild AI growth workflows using AirOps for strategic enterprise customers while establishing scalable best practices and templates that can be leveraged across the teamRecruit, hire, onboard, and coach a team of Forward Deployed Engineers, evolving our services delivery playbook and resourcing modelOwn customer success metrics and expansion revenue targets across your team's accounts; analyze trends and report insights to the Executive teamPartner with Growth, Marketing, Sales, and Product teams to influence roadmap and build strategic workflows aligned to customer needs and market opportunitiesDrive executive relationships with key accounts through QBRs, architectural reviews, and strategic planning on complex implementationsExperience4+ years experience in Solutions Engineering, Technical Account Management, Product, or similar technical leadership role at a high-growth B2B SaaS startup; we 💚 former (or future aspiring) foundersDeep experience with LLMs and AI techniques, including prompt engineering and production deployments, plus expert-level workflow automation (Zapier, etc.)Strong analytical skills with experience using data to inform decisions and excellent project management skills using tools like Linear, Airtable, and AsanaSuperb written and verbal communication skills with proven ability to influence cross-functional stakeholders and executive customersOur Guiding PrinciplesExtreme OwnershipQualityCuriosity and PlayMake Our Customers HeroesRespectful CandorBenefitsEquity in a fast-growing startupCompetitive benefits package tailored to your locationFlexible time off policyGenerous parental leaveA fun-loving and (just a bit) nerdy team that loves to move fast!

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About AirOpsToday thousands of leading brands and agencies use AirOps to win the battle for attention with content that both humans and agents love.We’re building the platform and profession that will empower a million marketers to become modern leaders — not spectators — as AI reshapes how brands reach their audiences.We’re backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital, and we’re building a world-class team with in-person hubs in San Francisco, New York, and Montevideo, Uruguay.Key ResponsibilitiesBuild AI growth workflows using AirOps for strategic enterprise customers while establishing scalable best practices and templates that can be leveraged across the teamRecruit, hire, onboard, and coach a team of AI Solutions Architects, evolving our services delivery playbook and resourcing modelOwn customer success metrics and expansion revenue targets across your team's accounts; analyze trends and report insights to the Executive teamPartner with Growth, Marketing, Sales, and Product teams to influence roadmap and build strategic workflows aligned to customer needs and market opportunitiesDrive executive relationships with key accounts through QBRs, architectural reviews, and strategic planning on complex implementationsExperience4+ years experience in Solutions Engineering, Technical Account Management, Product, or similar technical leadership role at a high-growth B2B SaaS startup; we 💚 former (or future aspiring) foundersDeep experience with LLMs and AI techniques, including prompt engineering and production deployments, plus expert-level workflow automation (Zapier, etc.)Strong analytical skills with experience using data to inform decisions and excellent project management skills using tools like Linear, Airtable, and AsanaSuperb written and verbal communication skills with proven ability to influence cross-functional stakeholders and executive customersOur Guiding PrinciplesExtreme OwnershipQualityCuriosity and PlayMake Our Customers HeroesRespectful CandorBenefitsEquity in a fast-growing startupCompetitive benefits package tailored to your locationFlexible time off policyGenerous parental leaveA fun-loving and (just a bit) nerdy team that loves to move fast!

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About AirOpsToday thousands of leading brands and agencies use AirOps to win the battle for attention with content that both humans and agents love.We’re building the platform and profession that will empower a million marketers to become modern leaders — not spectators — as AI reshapes how brands reach their audiences.We’re backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital, and we’re building a world-class team with in-person hubs in San Francisco, New York, and Montevideo, Uruguay.About the RoleWe're looking for a Product Engineer to build product experiences that people love. You'll collaborate across design, product, and engineering to rapidly prototype and ship magical experiences. You'll work with people who are not only technically excellent but who care deeply about delivering something outstanding - and who move with urgency to get it in customers' hands.ResponsibilitiesDesign, prototype & launch AI-powered products that solve real user problems - from early concepts to scaled featuresWork directly with customers to understand their needs, validate ideas quickly, and iterate based on real feedbackCollaborate with product, design, and data teams to take features from idea to production at startup speedNavigate ambiguity to define what to build when the path forward isn't clearStay on top of research and identify opportunities to ship magic to usersKeep systems fast and reliable under real-world usage Required Qualifications3+ years building products that people love, with demonstrated experience taking ideas from zero to oneTrack record of shipping quickly while maintaining quality - you know when to move fast and when to be thoroughThrive in ambiguous, fast-changing environments where requirements shift and customer feedback drives decisionsStrong sense of product taste paired with deep customer empathyOutstanding communication skillsPreferred QualificationsExcited about all things AIExperience working with PythonStrong ML/LLM knowledgeExperience with evalsHistory of direct customer engagement and interactionsOur Guiding PrinciplesExtreme OwnershipQualityCuriosity and PlayMake Our Customers HeroesRespectful CandorBenefitsEquity in a fast-growing startupCompetitive benefits package tailored to your locationFlexible time off policyGenerous parental leaveA fun-loving and (just a bit) nerdy team that loves to move fast!

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About AirOpsToday thousands of leading brands and agencies use AirOps to win the battle for attention with content that both humans and agents love.We’re building the platform and profession that will empower a million marketers to become modern leaders — not spectators — as AI reshapes how brands reach their audiences.We’re backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital, and we’re building a world-class team with in-person hubs in San Francisco, New York, and Montevideo, Uruguay.About the RoleAs Lead Data Scientist at AirOps, you'll shape how brands win in AI-driven search environments through advanced machine learning and data science. This role combines technical depth with strategic thinking: you'll build production-grade ML systems that directly impact how companies create and optimize content for AI agents and improve their search visibility. You'll work at the intersection of NLP, search algorithms, and large language models to create solutions that help content teams drive measurable business results.This is a hands-on leadership position where you'll both architect systems and write code. You'll partner with product, engineering, and customer success teams to identify opportunities where ML can transform our platform's capabilities. Your work will directly influence how thousands of brands adapt to the rapidly changing search landscape where AI shapes discovery and engagement.Key ResponsibilitiesTechnical Leadership: Design and deploy end-to-end machine learning systems including NLP models, search and recommendation algorithms, and LLM-based applications. Search and Content Intelligence: Build ML systems that analyze AI search behavior, identify content opportunities, and predict performance across different AI-driven platforms. Create algorithms that help brands understand and optimize for how AI agents discover and rank content.Cross-functional Partnership: Collaborate with product managers to translate business requirements into technical solutions.Qualifications5+ years building production machine learning systems with demonstrated business impact; strong background in NLP and search/recommendation systems requiredDeep expertise across ML approaches: classical models (XGBoost, random forests), modern deep learning architectures (transformers, graph neural networks), and reinforcement learning systemsProven ability to take models from research to production, including optimization for latency and cost at scaleExperience with ML infrastructure and tooling: model serving frameworks, experiment tracking, feature stores, and monitoring systemsTrack record of technical leadership: influencing architecture decisions, improving team practices, and driving cross-functional projects without direct authorityExcellent communication skills with ability to explain complex technical concepts to non-technical stakeholders and align ML initiatives with business outcomesOur Guiding PrinciplesExtreme OwnershipQualityCuriosity and PlayMake Our Customers HeroesRespectful CandorBenefitsEquity in a fast-growing startupCompetitive benefits package tailored to your locationFlexible time off policyGenerous parental leaveA fun-loving and (just a bit) nerdy team that loves to move fast!

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About AirOpsToday thousands of leading brands and agencies use AirOps to win the battle for attention with content that both humans and agents love.We’re building the platform and profession that will empower a million marketers to become modern leaders — not spectators — as AI reshapes how brands reach their audiences.We’re backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital, and we’re building a world-class team with in-person hubs in San Francisco, New York, and Montevideo, Uruguay.About the RoleAs Lead Data Engineer, you will own and scale the data platform that powers AirOps insights on AI search visibility and content performance. You will set technical direction, write production code, and build a small, high-output team that turns raw web, content, and AI agent data into trustworthy datasets. Your work will drive customer-facing analytics and product features while giving our content and growth teams a clear path from strategy to execution. You value extreme ownership, sweat the details on data quality, and love partnering across functions to ship fast without losing rigor.Key ResponsibilitiesData platform ownership: design, build, and operate batch and streaming pipelines that ingest data from crawlers, partner APIs, product analytics, and CRM.Core modeling: define and maintain company-wide models for content entities, search queries, rankings, AI agent answers, engagement, and revenue attribution.Orchestration and CI: implement workflow management with Airflow or Prefect, dbt-based transformations, version control, and automated testing.Data quality and observability: set SLAs, add tests and data contracts, monitor lineage and freshness, and lead root cause analysis.Warehouse and storage: run Snowflake or BigQuery and Postgres with strong performance, cost management, and partitioning strategies.Semantic layer and metrics: deliver clear, documented metrics datasets that power dashboards, experiments, and product activation.Product and customer impact: partner with Product and Customer teams to define tracking plans and measure content impact across on-site and off-site channels.Tooling and vendors: evaluate, select, and integrate the right tools for ingestion, enrichment, observability, and reverse ETL.Team leadership: hire, mentor, and level up data and analytics engineers; establish code standards, review practices, and runbooks.Qualifications5+ years in data engineering with 2+ years leading projectsExpert SQL and Python with deep experience building production pipelines at scaleHands-on with dbt and a workflow manager such as Airflow or PrefectStrong background in dimensional and event-driven modeling and a company-wide metrics layerExperience with Snowflake or BigQuery, plus Postgres for transactional use casesTrack record building data products for analytics and customer reportingCloud experience on AWS or GCP and infrastructure as code such as TerraformDomain experience in SEO, content analytics, or growth experimentation is a plusClear communicator with a bias for action, curiosity, and a high bar for qualityOur Guiding PrinciplesExtreme OwnershipQualityCuriosity and PlayMake Our Customers HeroesRespectful CandorBenefitsEquity in a fast-growing startupCompetitive benefits package tailored to your locationFlexible time off policyGenerous parental leaveA fun-loving and (just a bit) nerdy team that loves to move fast!

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About AirOpsToday thousands of leading brands and agencies use AirOps to win the battle for attention with content that both humans and agents love.We’re building the platform and profession that will empower a million marketers to become modern leaders — not spectators — as AI reshapes how brands reach their audiences.We’re backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital, and we’re building a world-class team with in-person hubs in San Francisco, New York, and Montevideo, Uruguay.Key ResponsibilitiesBuild AI growth workflows using AirOps that we can use both internally and to productize for customers in different verticalsEvolve our services delivery playbook and resourcing, moving between execution and strategyUse AirOps platform to improve our internal and customer facing processes and prove out new use casesPartner with our Growth, Marketing, Sales, and Product teams to build new templates and workflows aligned to product launches and customer expansion opportunitiesWork cross functionally with engineering, design, CX, growth, and content team members to bring features to market quickly & iterate based on feedbackMonitor key metrics closely; analyze trends/patterns & recommend solutions to improve business outcomes; report findings/recommendations regularly to Exec teamPartner with design team on UX research initiatives aimed at improving customer engagement & conversions throughout the customer journeyTest the product and provide feedback to improve the customer experience and usabilityExperience2 to 6 years experience in Growth, BizOps, Product, Technical Account Mgmt, Analytics, Solution Engineering, or similar role at a high-growth startup; we 💚 former (or future aspiring) foundersComfortable moving fast in a startup where roles and responsibilities are fluidTrack record of running complex, multi-threaded projects in a hybrid environmentExperience with LLMs and AI techniques, including prompt engineering and retrievalExperience automating processes with workflow automation tools like ZapierStrong analytical skills with experience using data to inform decision makingExcellent project management skills, including proficiency in project management tools like Linear, Airtable, and AsanaStrong interest in the intersection between AI and growth, and the emergent capabilities and applications of LLMsFamiliarity with Python and JavaScript preferredSuperb written and verbal communication skills.Our Guiding PrinciplesExtreme OwnershipQualityCuriosity and PlayMake Our Customers HeroesRespectful CandorBenefitsEquity in a fast-growing startupCompetitive benefits package tailored to your locationFlexible time off policyGenerous parental leaveA fun-loving and (just a bit) nerdy team that loves to move fast!

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About AirOpsToday thousands of leading brands and agencies use AirOps to win the battle for attention with content that both humans and agents love.We’re building the platform and profession that will empower a million marketers to become modern leaders — not spectators — as AI reshapes how brands reach their audiences.We’re backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital, and we’re building a world-class team with in-person hubs in San Francisco, New York, and Montevideo, Uruguay.About the RoleAs a Senior Product Manager, you will lead the strategy, roadmap, and execution for the Agents products that translates AirOps insights into measurable outcomes for content teams. Your domain is the agent layer that researches, plans, drafts, optimizes, and refreshes content to drive visibility in AI-driven search experiences. You will partner with engineering, design, data science, and customer teams to ship high-trust, high-ROI functionality that moves customers from insight to publish.Key ResponsibilitiesSet the product vision and roadmap for AirOps Agents, from opportunity identification to brief generation, on-page and off-site optimization, and refresh at scale.Build agent orchestration that uses tools, actions, and retrieval to research topics, analyze gaps, draft content, optimize for AI search, and capture feedback into continuous improvement loops.Define and implement evaluation frameworks, including offline evals, red teaming, and human-in-the-loop review, to improve factual accuracy, tone, and compliance.Partner with customers, AEO/SEO leaders, and content strategists to prioritize use cases that move the needle on visibility across ChatGPT, AI Overviews, Copilot, Perplexity, and similar surfaces.Prototype rapidly, ship iteratively, and retire features that do not meet quality or impact bars.Qualifications5+ years in product management or adjacent product-building roles, including 2+ years working with AI, automation, or data-intensive products.Strong product instincts with a track record of shipping delightful user experiences that deliver measurable business outcomes.Fluency with core LLM concepts such as prompting, function calling, retrieval, embeddings, fine-tuning, and model evaluation.Experience designing agent workflows that combine LLMs with tools, structured data, and human review.Fluency with modern prototyping tools (e.g. Cursor, Bolt, Claude Code) and comfort with design/collaboration environments like Figma and Git.Plus: Domain familiarity with SEO and content operations, including briefs, outlines, on-page optimization, and content refresh strategies.Our Guiding PrinciplesExtreme OwnershipQualityCuriosity and PlayMake Our Customers HeroesRespectful CandorBenefitsEquity in a fast-growing startupCompetitive benefits package tailored to your locationFlexible time off policyGenerous parental leaveA fun-loving and (just a bit) nerdy team that loves to move fast!

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About AirOpsToday thousands of leading brands and agencies use AirOps to win the battle for attention with content that both humans and agents love.We’re building the platform and profession that will empower a million marketers to become modern leaders — not spectators — as AI reshapes how brands reach their audiences.We’re backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital, and we’re building a world-class team with in-person hubs in San Francisco, New York, and Montevideo, Uruguay.About the RoleAs a Growth Engineer at AirOps, you'll focus on building product-led experiences designed to attract, engage, and convert prospective customers. You'll develop extensions of the AirOps product that drive organic interest and foster deeper user engagement with our platform. Your work will directly influence how potential customers discover AirOps and interact with our offerings, partnering closely with leadership to drive business growth through innovative, scalable systems and technology.Key ResponsibilitiesDesign and implement product features and interactive experiences that expose new audiences to AirOps and showcase value.Collaborate with the product and engineering teams to ideate and ship extensions and integrations that engage prospects.Use data and feedback to iterate on product-led growth initiatives, optimizing for user activation and conversion.Build and leverage internal tools and automation to scale outreach and measure the impact of growth experiments.Partner with stakeholders across teams to align growth engineering efforts with company objectives.Qualifications2+ years of experience in software engineering, growth, product, or startup environments.Demonstrated ability to take ideas from concept through execution within a product-focused context.Comfort with growth tooling and product analytics platforms.Ability to thrive in a fast-paced startup setting with a high degree of autonomy.Our Guiding PrinciplesExtreme OwnershipQualityCuriosity and PlayMake Our Customers HeroesRespectful CandorBenefitsEquity in a fast-growing startupCompetitive benefits package tailored to your locationFlexible time off policyGenerous parental leaveA fun-loving and (just a bit) nerdy team that loves to move fast!

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About AirOpsToday thousands of leading brands and agencies use AirOps to win the battle for attention with content that both humans and agents love.We’re building the platform and profession that will empower a million marketers to become modern leaders — not spectators — as AI reshapes how brands reach their audiences.We’re backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital, and we’re building a world-class team with in-person hubs in San Francisco, New York, and Montevideo, Uruguay.About the RoleAirOps is hiring a Growth Product Manager to own the product-led engine that brings content teams from first touch to early habit. You will map, measure, and improve the journey from discovery to activation to early retention, with a focus on delivering fast time-to-value and clear business outcomes in AI-driven search. This role sits at the intersection of product, data, marketing, and sales. You will define the growth strategy, build the experimentation program, and ship features that create repeatable loops across our insights, content operations, and publishing workflows.Key ResponsibilitiesOwn the acquisition, onboarding, and activation funnel for AirOps, targeting content leaders and teams across mid-market and enterprise.Build and execute a product-led growth roadmap that balances quick wins with scalable bets tied to revenue impact.Design and run experiments across signup, packaging, onboarding flows, templates, prompts, in-product education, and lifecycle messaging.Create new growth loops such as shareable audit reports, scorecards, and template galleries that attract qualified teams and encourage word of mouth.Work closely with Growth and Marketing on self-serve acquisition programs, content diagnostics, and AEO/SEO-friendly experiences that attract high-intent users.Collaborate with Engineering and Design to scope, deliver, and iterate quickly, maintaining a high bar for usability and reliability.Align with Sales and Customer Success on trial-to-paid motions, PQL definitions, routing, and in-product moments that support sales-assisted conversions.Qualifications5+ years in Product Management with 2+ years focused on growth or PLG in B2B SaaS.Track record improving activation and early retention for complex products, ideally used by content, SEO, or editorial teams.Proficiency in A/B testing and feature flagging tools such as Optimizely, Posthog, or Statsig.Strong analytics skills, including comfort with SQL and product analytics platforms like Amplitude, Posthog, or Metabase.Experience building onboarding systems, in-product guidance, and lifecycle programs that shorten time-to-value.Familiarity with content operations, SEO, and AI search dynamics, including how teams identify content gaps and measure off-site and on-site impact.Clear, concise communication and the ability to influence cross-functional partners and leadership with data and narrative.Fluency with modern prototyping tools (e.g. Cursor, Bolt, Claude Code) and comfort with design/collaboration environments like Figma and Git.Bias for action and comfort operating in a fast-moving environment where priorities evolve with new insights.Our Guiding PrinciplesExtreme OwnershipQualityCuriosity and PlayMake Our Customers HeroesRespectful CandorBenefitsEquity in a fast-growing startupCompetitive benefits package tailored to your locationFlexible time off policyGenerous parental leaveA fun-loving and (just a bit) nerdy team that loves to move fast!

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About AirOpsToday thousands of leading brands and agencies use AirOps to win the battle for attention with content that both humans and agents love.We’re building the platform and profession that will empower a million marketers to become modern leaders — not spectators — as AI reshapes how brands reach their audiences.We’re backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital, and we’re building a world-class team with in-person hubs in San Francisco, New York, and Montevideo, Uruguay.About the RoleWe're looking for a Lead Product Designer who's excited about shaping the future of AI Search. In this role, you'll build products that help brands succeed as AI agents become the main way people discover them. You'll own large portions of our platform experience - from search visibility tools to last-mile editing experiences - that are fundamentally changing how marketing teams drive revenue in the AI era.You thrive on moving fast while tackling complex information architecture challenges. You'll prototype rapidly using tools like Cursor and Figma Make, working directly with content and marketing teams to build intuitive and delightful experiences.Key ResponsibilitiesOwn end-to-end product design for core platform features, from initial concept through launch and iteration based on user feedbackPartner with product and engineering leads to translate AI search visibility challenges into elegant design solutions that content teams actually want to useDesign intuitive workflows for complex tasks like content gap analysis, AI agent optimization, and multi-channel content publishingCreate information hierarchies and data visualizations that make sense of large datasets without overwhelming usersBuild and maintain our design system while establishing patterns that scale across different user personas and use casesConduct user research with content teams, SEO professionals, and marketing leaders to understand their workflows and pain pointsPrototype rapidly to test assumptions and validate design decisions with real users before engineering investmentCollaborate with customer success to understand how teams actually use our platform and where they get stuckHelp define product strategy by identifying opportunities where better design can directly impact customer outcomesMentor junior designers and contribute to building a design culture focused on measurable business impactQualifications6+ years of product design experience with at least 3 years working on B2B SaaS platformsPortfolio demonstrating your ability to simplify complex workflows and data-heavy interfacesExperience designing for technical audiences while maintaining accessibility for non-technical usersStrong understanding of content management systems, SEO tools, or marketing technology platformsFluency with modern prototyping tools (e.g. Cursor, Bolt, Claude Code) and comfort with design/collaboration environments like Figma and GitTrack record of shipping products that directly impact business metrics and user adoptionAbility to work autonomously while actively seeking feedback and collaborationExcellent written and verbal communication skills with the ability to articulate design decisions to stakeholdersComfort with ambiguity and the ability to define structure where none existsGenuine interest in how AI is changing search, content discovery, and digital marketingOur Guiding PrinciplesExtreme OwnershipQualityCuriosity and PlayMake Our Customers HeroesRespectful CandorBenefitsEquity in a fast-growing startupCompetitive benefits package tailored to your locationFlexible time off policyGenerous parental leaveA fun-loving and (just a bit) nerdy team that loves to move fast!

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TORTUS builds AI clinician assistants to 10x the healthcare workforce globally. Backed by Khosla Ventures and Entrepreneur First, TORTUS is the leading AI provider to the NHS, setting the standard for safety and state-of-the-art functionality. We are looking for the very best talent in the world to join us at our London HQ — and we know the very best aren't on the market.You are probably already working at one of the world’s best companies in your industry.You’re hitting every KPI and every OKR. You have a great income. You have everything you thought you ever wanted from your career.And yet… you’re bored, restless — “Is this it?” you’re asking.You want impact. You want a real challenge. You want to feel you’re making a tangible difference in the world with the time and skills you have. You want to be learning and doing something genuinely groundbreaking. Every. Single. Day.Most of all, you want a mission — to make the world a better place for you and your loved ones.That’s not everybody — it’s the top 0.1%. But if that genuinely is you, come work at TORTUS — we’d love to hear from you. If that’s your best friend, we’d love an introduction.FAQs:How does this work? Is this a job application?We are scaling every team over the coming months — commercial, engineering, ML, compliance. We know that the very best aren’t on the market — so we are looking for people who are ready to make a jump.Will you get back to me?Probably not. That sounds harsh, but the last time we opened applications like this we received thousands of CVs. We are scaling fast to deliver AI healthcare at scale — we simply don’t have the time to reach out to every individual. But if we think you’re a fit, we will be beating your door down.What specific skills are you looking for?Generally — extreme grit, deep curiosity, an insane bias to action, and genuinely world-class performance. That will depend on your sector and stage of life — we don’t just want senior hires or juniors. You might have won the Gold Medal in the Math Olympiad at school or founded a company and scaled it to >$1m ARR or invented a new algorithm for the detection of minerals from space, or achieved one of a million other wonderful human feats — you know what it is, so tell us. We are looking for people who climb the mountain just because it’s there and can show us that, whatever stage of life or industry they are coming from.Can I work remotely?Truly, for the right talent, we know it doesn’t matter where you work. However, we also recognize that this approach works better for some roles than others. Tell us your preferences in the application form, but generally, London-based candidates or those willing to move will be higher on our priority list to meet.

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About AbridgeAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The RoleAs a Partner Success Director at Abridge, you will play a vital role in ensuring the satisfaction, adoption, and expansion of our solutions within our customers. You will be a core member of the commercial team and work closely with clinicians, administrators, and key stakeholders to understand their needs, provide ongoing support and guidance, and drive the successful utilization and expansion of our products and services.What You’ll DoClinician Success:Build and maintain strong relationships with clinicians and healthcare professionals across enterprise customers.Act as a trusted advisor to clinicians, offering guidance and best practices to enhance their productivity, efficiency, and patient outcomes.Understand user workflows, pain points, and objectives to align our solutions with their needs.Provide product training and onboarding support to clinicians, ensuring a smooth transition and optimal utilization of our solutions.Proactively identify and address any issues or concerns raised by clinicians, collaborating with internal teams to provide timely resolutions.Monitor and track clinician satisfaction and adoption rates, proactively identifying opportunities for improvement and driving engagement initiatives.Customer Expansion:Collaborate with the sales team to identify expansion opportunities with existing customers, outlining goals, milestones, and action plans.Conduct regular business reviews with key stakeholders to assess product performance, user feedback, and identify opportunities for additional value-add solutions.Present new features, upgrades, and solutions to clients, highlighting their potential benefits and ROI.Track customer expansion metrics and contribute to revenue growth targets.Partner Success Advocacy:Support all clinician users and serve as the voice of the customer internally, sharing insights, feedback, and success stories to drive product and service improvements.Collaborate with cross-functional teams, including sales, marketing, and product, to deliver a seamless customer experience.Contribute to the development of partner success resources, such as knowledge bases, training materials, and partner success stories.What You’ll BringProven experience as a Customer/Partner Success Director or Customer Success/Partner Manager5+ years of experience working in or with enterprise health systemsStrong understanding of the healthcare ecosystem, including the dynamics and challenges faced by large health enterprises and clinicians.Excellent communication and interpersonal skills, with the ability to build trust and establish rapport with clinicians and stakeholders at all levels.Technical aptitude and ability to quickly understand and effectively communicate complex software solutions.Strong problem-solving skills, with a proactive and results-oriented mindset.Ability to multitask and manage multiple client relationships simultaneously.Familiarity with CRM software and customer success tools is a plus.Strong organizational and project management capabilities.***This role requires up to 20% travel***Why Work at Abridge?At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers:Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA. Paid Parental Leave: 16 weeks paid parental leave for all full-time employees.401k and Matching: Contribution matching to help invest in your future.Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more.Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment.Compensation and Equity: Competitive compensation and equity grants for full time employees.... and much more!Equal Opportunity EmployerAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.Staying safe - Protect yourself from recruitment fraudWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. 

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About AbridgeAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The RoleAs a Partner Success Director at Abridge, you will play a vital role in ensuring the satisfaction, adoption, and expansion of our solutions within our customers. You will be a core member of the commercial team and work closely with clinicians, administrators, and key stakeholders to understand their needs, provide ongoing support and guidance, and drive the successful utilization and expansion of our products and services.What You’ll DoClinician Success:Build and maintain strong relationships with clinicians and healthcare professionals across enterprise customers.Act as a trusted advisor to clinicians, offering guidance and best practices to enhance their productivity, efficiency, and patient outcomes.Understand user workflows, pain points, and objectives to align our solutions with their needs.Provide product training and onboarding support to clinicians, ensuring a smooth transition and optimal utilization of our solutions.Proactively identify and address any issues or concerns raised by clinicians, collaborating with internal teams to provide timely resolutions.Monitor and track clinician satisfaction and adoption rates, proactively identifying opportunities for improvement and driving engagement initiatives.Customer Expansion:Collaborate with the sales team to identify expansion opportunities with existing customers, outlining goals, milestones, and action plans.Conduct regular business reviews with key stakeholders to assess product performance, user feedback, and identify opportunities for additional value-add solutions.Present new features, upgrades, and solutions to clients, highlighting their potential benefits and ROI.Track customer expansion metrics and contribute to revenue growth targets.Partner Success Advocacy:Support all clinician users and serve as the voice of the customer internally, sharing insights, feedback, and success stories to drive product and service improvements.Collaborate with cross-functional teams, including sales, marketing, and product, to deliver a seamless customer experience.Contribute to the development of partner success resources, such as knowledge bases, training materials, and partner success stories.What You’ll BringProven experience as a Customer/Partner Success Director or Customer Success/Partner Manager5+ years of experience working in or with enterprise health systemsStrong understanding of the healthcare ecosystem, including the dynamics and challenges faced by large health enterprises and clinicians.Excellent communication and interpersonal skills, with the ability to build trust and establish rapport with clinicians and stakeholders at all levels.Technical aptitude and ability to quickly understand and effectively communicate complex software solutions.Strong problem-solving skills, with a proactive and results-oriented mindset.Ability to multitask and manage multiple client relationships simultaneously.Familiarity with CRM software and customer success tools is a plus.Strong organizational and project management capabilities.***This role requires up to 20% travel***Why Work at Abridge?At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers:Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA. Paid Parental Leave: 16 weeks paid parental leave for all full-time employees.401k and Matching: Contribution matching to help invest in your future.Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more.Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment.Compensation and Equity: Competitive compensation and equity grants for full time employees.... and much more!Equal Opportunity EmployerAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.Staying safe - Protect yourself from recruitment fraudWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. 

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About AbridgeAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The RoleAs a Partner Success Director at Abridge, you will play a vital role in ensuring the satisfaction, adoption, and expansion of our solutions within our customers. You will be a core member of the commercial team and work closely with clinicians, administrators, and key stakeholders to understand their needs, provide ongoing support and guidance, and drive the successful utilization and expansion of our products and services.What You’ll DoClinician Success:Build and maintain strong relationships with clinicians and healthcare professionals across enterprise customers.Act as a trusted advisor to clinicians, offering guidance and best practices to enhance their productivity, efficiency, and patient outcomes.Understand user workflows, pain points, and objectives to align our solutions with their needs.Provide product training and onboarding support to clinicians, ensuring a smooth transition and optimal utilization of our solutions.Proactively identify and address any issues or concerns raised by clinicians, collaborating with internal teams to provide timely resolutions.Monitor and track clinician satisfaction and adoption rates, proactively identifying opportunities for improvement and driving engagement initiatives.Customer Expansion:Collaborate with the sales team to identify expansion opportunities with existing customers, outlining goals, milestones, and action plans.Conduct regular business reviews with key stakeholders to assess product performance, user feedback, and identify opportunities for additional value-add solutions.Present new features, upgrades, and solutions to clients, highlighting their potential benefits and ROI.Track customer expansion metrics and contribute to revenue growth targets.Partner Success Advocacy:Support all clinician users and serve as the voice of the customer internally, sharing insights, feedback, and success stories to drive product and service improvements.Collaborate with cross-functional teams, including sales, marketing, and product, to deliver a seamless customer experience.Contribute to the development of partner success resources, such as knowledge bases, training materials, and partner success stories.What You’ll BringProven experience as a Customer/Partner Success Director or Customer Success/Partner Manager5+ years of experience working in or with enterprise health systemsStrong understanding of the healthcare ecosystem, including the dynamics and challenges faced by large health enterprises and clinicians.Excellent communication and interpersonal skills, with the ability to build trust and establish rapport with clinicians and stakeholders at all levels.Technical aptitude and ability to quickly understand and effectively communicate complex software solutions.Strong problem-solving skills, with a proactive and results-oriented mindset.Ability to multitask and manage multiple client relationships simultaneously.Familiarity with CRM software and customer success tools is a plus.Strong organizational and project management capabilities.***This role requires up to 20% travel***Why Work at Abridge?At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers:Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA. Paid Parental Leave: 16 weeks paid parental leave for all full-time employees.401k and Matching: Contribution matching to help invest in your future.Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more.Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment.Compensation and Equity: Competitive compensation and equity grants for full time employees.... and much more!Equal Opportunity EmployerAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.Staying safe - Protect yourself from recruitment fraudWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. 

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About Brain Co.Brain Co. is at the forefront of productionizing artificial intelligence for real-world problems, propelling advancements and shaping the future with pioneering work. Our mission is to ensure that the transformative powers and automation of AI are applied to real-world problems in various governments and industries where manual work is still dominant. We are seeking visionary AI Product Engineer with a passion for AI to join us. You'll be converting groundbreaking research into real-world applications that revolutionize industries, boost human creativity, and address complex challenges.About The RoleAs an AI Product Engineer at Brain Co., you will play a pivotal role in building and deploying state-of-the-art software solutions to automate various real-world problems. You will work directly with the customer to develop the product spec and building from zero. From designing robust front-end interfaces to developing scalable back-end systems, you will turn research breakthroughs into practical solutions for various nation states. This role is your opportunity to make a significant impact by making AI technology both accessible and influential.In This Role, You Will:Innovate and Deploy: Design, develop, and deploy advanced software solutions that integrate AI to tackle real-world problems, particularly in automating complex, manual processes in government and industrial sectors. Utilize modern web frameworks, microservices architecture, and cloud computing to build applications that apply AI to intricate optimization challenges.Make a Big Impact: Interact directly with key customer stakeholders to apply pioneering AI solutions while working alongside experienced ex-founders, government officials/ministers, AI researchers, and engineers. Understand complex business challenges and deliver software solutions powered by AI. Join a dynamic team where ideas are exchanged freely, and creativity flourishes. You will wear many hats: software development, product management, sales, and interpersonal skills.Optimize and Scale: Build scalable data pipelines, integrate industrial sensor networks, optimize application performance and reliability, and prepare systems for production. Engage in projects including but not limited to optimizing the world's most advanced energy production systems, modernizing core government workflows, or improving patient outcomes in advanced public healthcare systems.Learn and Lead: Stay abreast of the latest developments in software engineering and AI. Participate in code reviews, share knowledge, and set an example with high-quality engineering practices. Mentor junior engineers and lead by example.Make a Difference: Monitor and maintain deployed applications to ensure they continue delivering value across various governments worldwide. Work directly with customer engineers and SMEs to develop and tune applications that optimize their workflows and deliver tangible upside. Your work will directly impact how AI benefits individuals, businesses, and society at large.You Might Thrive In This Role If You:Are eager to travel to customer locations globally for 6+ months and work directly with SMEs and end-usersMinimum 2+ years of experience and an appetite for working directly with the customer to develop the software spec and build from zeroExperience with front-end and back-end technologies, microservices, and cloud platformsExperience with modern web tooling such as React, Typescript, RESTful APIs, and database management systemsExhibit excellent problem-solving and analytical skills, with a proactive approach to challengesEnjoys working collaboratively with cross-functional teamsThrive in fast-paced environments where priorities or deadlines may compete.Eager to own problems end-to-end and willing to acquire any necessary knowledge to get the job doneNice to Have:Experience working on on-site engineering projects or in client-facing roles (Forward-Deployed Engineer, Solutions Engineer, Integration Engineer, Sales Engineer, Customer Engineer)Knowledge of Arabic or other regional languages is a plus.Possess a strong foundation in software design principles, data structures, and algorithmsHold a Bachelor’s/Master’s degree in Computer Science, Software Engineering, or a related fieldBenefitsCompetitive salary plus equityCommuter benefits401(k)Medical, Dental and VisionUnlimited PTO