The Head of AI Solutions will lead the design, development, and deployment of cutting-edge AI solutions tailored to meet customer-specific needs across various industries. This role combines deep technical expertise in artificial intelligence with business leadership and a customer-first mindset to ensure our AI offerings are aligned with client goals, while delivering them in a repeatable manner. This is an exciting opportunity to be on the forefront of Generative AI, working with the largest companies in the world to deliver “first of it’s kind” solutions that drive real business value.
What you'll do...
Solution Strategy & Packaging
- Lead customer engagement to understand business objectives, pain points, and success criteria, translating them into a roadmap of differentiated AI-powered solutions.
- Define and oversee a structured prioritization framework that aligns solution development with customer impact, urgency, technical feasibility, and market opportunity.
- Coordinate internal resources including Applied AI, Research, Product, and Engineering to build the technologies necessary to deliver solutions to customers.
- Package and price repeatable solutions for sales to take to market and educate them on how to engage customers
AI Solution Delivery
- Oversee the delivery of AI solutions to customers including coordination among internal teams—from discovery and pilot to deployment and support—ensuring delivery excellence and adherence to KPIs.
- Drive the development of reusable solution templates and accelerators to speed up implementation while preserving flexibility.
- Develop co-delivery or sub-contract plays with key system integration partners
- Manage resourcing and utilization of internal staff.
Cross-Functional Leadership
- Collaborate with Product, Engineering, Research, Customer Success, and Sales teams to align AI initiatives with broader business and technical objectives.
- Serve as an executive sponsor for high-priority accounts, ensuring smooth execution, stakeholder alignment, and measurable results.
- Grow and develop a team, own P&L of AI solutions business.
On Day 1 we expect you to have...
- 10+ years in solutions or services focused leadership roles, with at least 5 years delivering AI or machine learning based solutions
- Experience building a solutions business and team from the ground up including owning P&L.
- Proven experience building and prioritizing a roadmap of differentiated solutions, including coordinating multiple internal technical and non-technical teams to support solution development and delivery.
- Strong understanding of customer-centric needs, solution architecture, and delivery models.
- Excellent communication and executive stakeholder management skills.
- Strategic thinker with operational discipline and a passion for solving real-world ground-breaking problems through AI.
Compensation
The salary range for this role is between $214,000 and $238,000 USD. Individual pay within the range is based on factors like job-related skills and experience. Total compensation also includes stock options and benefits.
Equal Employment Opportunity:
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
