Integration/Implementation QA Engineer
About Us
At Kizen, we’re engineering a more humane future where AI drives universal healthcare, more impactful work, world-class education, exceptional customer experiences, and — overall — a more fulfilling human experience.
Kizen is on a mission to give every team member an AI Assistant - turning every company into an AI-company, every worker into an AI-Enhanced Worker, and every Process into an AI-optimized, continuously improving process. Kizen is the first GenAI enterprise application builder. Businesses of any size, within any industry can build AI assistants for complex jobs across healthcare, finance, and HR and modern enterprise applications - like CRMs, Workflow Automation, Real Time Dashboards, and Secure Portals in minutes and perfect them in an afternoon. Kizen helps teams systematically improve processes and business outcomes with data-driven insights and powerful automation with access to all the latest AI models.
About the Role
We are looking for a hands-on Integration/Implementation QA Engineer with a history of attention to detail and passion for quality as we bring our next-gen platform to the world.
This is an opportunity of a lifetime for an Integration/Implementation QA Engineer who wants to be at the heart of the AI movement to better humanity. As the Integration/Implementation QA Engineer you’ll perform comprehensive manual testing and data analysis, drive quality initiatives, identify defects, and ensure that our platform exceeds the highest standards. You’ll be working directly with our QA Manager and Integration/Implementation teams to enhance the onboarding of new clients and improve testing efficiency.
In this dynamic role, you’ll support our teams responsible for:
- Data Flow Validation: Tracing and validating data as it moves across multiple systems to ensure accuracy, integrity, and expected outcomes.
- End-to-End Feature Testing: Executing comprehensive test cases across integrations and implementations.
- Defect Prevention & Detection: Proactively identifying, documenting, and tracking issues before they impact client experience or system integrity.
- Quality Assurance Improvement: Refining test processes to strengthen reliability in complex integration scenarios.
Key Responsibilities
- Manual & Data Flow Testing
- Execute detailed manual tests across new and existing features, focusing on both functional and data integrity verification.
- Trace data from initial input through various automated and manual processes, validating final outputs against expectations.
- Defect Management & Troubleshooting
- Proactively identify, document, and track defects with clear reproduction steps and impact assessments.
- Collaborate with developers, integration specialists, and product owners to troubleshoot and resolve data flow issues.
- Test Case Development & Maintenance
- Design and maintain test cases for data-driven features, integration points, and high-risk workflows.
- Expand regression coverage with scenarios focused on cross-feature data dependencies.
- Develop a holistic understanding of industry-specific solutions so that you can spot data issues and create sanity checks.
- Collaboration & Continuous Improvement
- Partner with the Integration/Implementation team to align testing priorities with business needs.
- Suggest and implement improvements to QA processes that enhance detection of data-related issues.
Requirements
- 3+ years of professional QA experience, preferably with a focus on integrations or data-driven systems
- Strong understanding of QA methodologies, test planning, and manual execution
- Proficiency in analyzing data sets and tracing data through complex workflows
- Basic SQL skills for querying and validating database records
- Experience with API testing tools (e.g., Postman, Insomnia)
- Familiarity with defect tracking tools (Jira, Trello, etc.) and test management platforms
- Strong troubleshooting and analytical skills
- Excellent verbal and written communication abilities
- High attention to detail and organizational skills
- Comfortable working in fast-paced environments with shifting priorities
- Knowledge of automation concepts
- Experience in SaaS implementations or client onboarding a plus
- Familiarity with Insurance or Healthcare sector a plus
Why Kizen
We’re a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you’ll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You’ll have opportunities for professional development, impact, and career advancement.
What We Offer
- Career Growth Opportunities
- Engaging Work Culture
- Top-Tier Compensation
- Equity Package
- Healthcare Coverage
- Professional Development Stipends
- PTO
Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.
The base salary range for this position is $85,000-$105,000. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.
If you’re excited about creating impactful experiences and contributing to a fast-paced, people-focused team, we’d love to meet you!
OTE - $97-$121K
