At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We are seeking an experienced Cloud Services Manager\ Manager, cloud architecture and DevOps to lead and drive cloud infrastructure, DevOps, and automation initiatives in a global R&D environment.
The ideal candidate will have extensive experience managing global teams, expertise in AWS and Azure, and a deep understanding of CI/CD, DevOps processes, and Cloud Migrations. This role requires close collaboration with R&D teams to ensure seamless cloud integration, automation, security, and compliance.
How will you make an impact?
- Lead and manage a Global Cloud Services team, driving innovation and efficiency in IT
- Design, implement, and oversee Public Cloud Infrastructure Management, focusing on AWS and Azure.
- Develop and maintain Cloud Architecture and Automation strategies to optimize performance and scalability.
- Oversee Cloud Security and compliance management, ensuring adherence to industry standards.
- Provide trusted advisory support to stakeholders on cloud best practices, governance, and cost optimization.
- Drive IT infrastructure modernization and lead cloud migration projects for legacy systems.
- Implement and enhance CI/CD pipelines, DevOps workflows, and automation frameworks.
Have you got what it takes?
- 5+ years of experience leading global teams in cloud services or infrastructure.
- Strong expertise in AWS and Azure, including best practices, architecture, and management.
- Proven experience in CI/CD, DevOps methodologies, and automation frameworks.
- Hands-on experience in IT infrastructure, with a focus on cloud migrations.
- Deep understanding of R&D workflows and collaboration with development teams.
- Strong knowledge of security, compliance, and governance in cloud environments.
- Excellent communication skills and ability to provide strategic guidance to senior stakeholders.
You will have an advantage if you also have:
- Experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
- Knowledge of Kubernetes, Docker, and serverless architectures.
- Familiarity with FinOps principles to optimize cloud costs.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 7414
Reporting into: Director, Cloud Services & Infrastructure
Role Type: People Manager
#LI-Hybrid
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
