Senior Backend Engineer

Location: San Francisco (100% In-Office)
Experience: 5+ years
Salary: $200K - $350k • Offers Equity

At Giga, we’re revolutionizing enterprise by deploying AI agents that resolve over 1 million customer tickets monthly via voice and chat. Industry leaders like DoorDash trust our AI to navigate complex, real-world conversations with clarity, accuracy, and scalability.

Engineers at Giga work on problems like:

• building agents with almost no hallucination rates

• a voice experience that's better than talking to humans

• creating self-learning agents that optimize metrics

Who You Are / Must-Haves:

1. Exceptional Engineer

   • Backend: Strong experience in Python (Django experience is a plus)

   • Cloud: Proficient with AWS or Google Cloud

   • Scalability: Familiarity with Kubernetes and Docker is a plus

2. Entrepreneurial: Preference for candidates with experience at successful startups. Former founders are especially valued

3. Seasoned: 5+ years of hands-on engineering experience with roles in leadership

Perks & Benefits

• Competitive total compensation

• Equinox membership

• Full health, dental, and vision coverage

• On-demand snacks, coffee, and DoorDash Credits

• Ubers covered home

Interview Process

• Screening call w/ recruiting lead (20 min)

• Intro call w/ Founding Engineer (15 min)

• Live coding round w/ Founding Engineer (1 hr)

• In-office interview (full day)