This Role
As Norm Ai's first Product Manager, you'll own our Core Product—the client-facing, AI-driven compliance workflow platform that's transforming how Compliance teams operate. This is a unique opportunity to establish product management at a high-growth startup, working directly with the Head of Product and other company leaders to shape both the product and the PM function itself. You'll work directly with enterprise clients to understand their needs, define what we build, and drive features from concept through launch.
This is a highly visible, hands-on role where you'll help build processes from scratch while shipping product and owning product strategy to make the Core Product successful. You'll need to thrive in ambiguity, create structure where none exists, and be comfortable being the sole PM voice in critical decisions.
What You'll Do
Own the entire product surface: As our first PM, you'll touch everything in our Core Product that our clients interact with, from our AI-driven workflows to analytics to system administration features.
Be the voice of product: Represent product perspective in internal meetings and in meetings with enterprise clients.
Work directly with enterprise clients: Bring a customer-obsessed mindset and build relationships with Compliance teams at major enterprises in regulated industries to deeply understand their workflows and pain points.
Drive product decisions end-to-end: Determine what to build at both the strategic and feature level, then partner with Engineering, Design and Client Engagement to ship high-quality solutions
Navigate enterprise complexity: Balance customization requests from individual clients against platform scalability.
Shape our AI capabilities: Work closely with our AI team to determine how to best leverage AI for compliance workflows, ensuring we deliver powerful and trustworthy features
Define and track success: Build our analytics infrastructure and establish metrics for adoption, engagement, and business impact
Define product management: Working with the Head of Product, you’ll help establish product processes, frameworks, and best practices while shipping product.
Skills & Experience - Core
5+ years of product management experience, with significant experience building for large enterprises in a startup context.
Proven enterprise PM expertise: You've successfully shipped products for large enterprise customers and understand how to navigate complex sales cycles, implementations, and stakeholder management
Comfortable building from scratch: You've established processes in ambiguous environments and can create structure without heavy guidance. You don't need existing frameworks to be effective
AI product experience: You've worked on AI-powered products and can collaborate effectively with engineers, understanding both the possibilities and limitations of AI in enterprise contexts
Strong technical fluency: Ability to go deep on technical discussions, make informed architecture decisions, and earn credibility with engineering teams
Data-driven decision making: Track record of using analytics and customer research to drive product decisions and measure success
Exceptional communication: Ability to influence stakeholders, align cross-functional teams, and translate complex requirements into clear product direction
Skills & Experience - Pluses
Professional software engineering experience and/or Computer Science degree
Experience being a first or early PM at a startup - you've built PM processes from scratch before
Experience with LLMs in production
Background in legal tech, compliance, or other regulated industries
Series B startup experience where you've scaled products from early adopters to broader market
What Success Looks Like
30 days
You've met with key clients, understood our product and roadmap, and begun establishing basic PM processes. You're actively contributing to sprint planning and product decisions while identifying gaps in our product development approach.
90 days
You own the product roadmap for the Core Product and have shipped meaningful improvements. You've established core processes (prioritization frameworks, customer feedback loops, etc) and clients recognize you as their advocate. The company relies on you as the product voice.
120 days
You're driving major product initiatives while the PM processes you've built are running smoothly. You've successfully balanced client requests with platform development, established clear metrics, and the business is seeing measurable impact from your product decisions. You're a trusted strategic partner to leadership.
Comp and Benefits
$160,000 - $190,000 a year plus equity.
The range displayed in this job posting reflects the minimum and maximum target for new hire salary for this position. Within the range, individual pay is determined by various factors, including job-related skills (as uncovered during the interview process), experience, and relevant education or training. Please note that the compensation details listed here reflect the base salary only, and do not include equity or benefits. We offer a competitive salary along with equity compensation. Our comprehensive benefits package includes a 401(k) plan with an employer match. Employees enjoy top-tier insurance coverage, encompassing health, dental, hospital, accident, and vision plans. For candidates needing to relocate to NYC, we provide relocation reimbursement. You'll thrive in our fast-paced learning environment where professional growth is constant.
We embrace a flexible hybrid model, typically in-office 3–4 days per week.
If you’re interested in the role but aren’t sure whether you’re a good fit, we’d still like to hear from you.
