Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year.
Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA.
We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies.
We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us!
What You Will Be Doing
Build, lead, and mentor a high-performing SETS team in the EMEA market.
Foster a collaborative and innovative team culture that’s positive, motivating, and performance-driven.
Serve as a subject matter expert in supporting the sales team throughout the sales cycle, ensuring technical alignment with customer needs.
Work closely with Customer Outcomes leadership to understand business goals and contribute to strategies for establishing and growing customer value realization on the Ironclad platform.
Collaborate closely with your peer SETS managers to align on shared strategies, operating models and career paths for the team.
Work closely with Sales leadership to understand deal support needs for the different segments in the region, and establish effective support for deal cycles with the SE and EA members of the team.
Empower your team with scalable systems and repeatable processes to increase their skills, product knowledge, industry knowledge and professional habits.
Track and report key growth metrics to assess individual and team performance, and find innovative and creative ways to improve and increase performance.
Collaborate with cross-functional teams to align SETS efforts with overall business objectives and company priorities.
Foster strong collaboration with other departments, including Product Management, Engineering, and Marketing, to drive a unified customer experience.
Bring actionable insights back to Ironclad’s Product Team to help us evolve our platform.
Help Ironclad scale through external and internal education and enablement efforts. Share your knowledge!
Key Skills
1-3 years of experience leading a solution engineering/architecture team in the Enterprise space, preferably in a B2B SaaS setting.
Experience hiring, motivating, and developing a team.
Proven track record of successfully supporting large deal cycles in enterprise sales.
Strong understanding of Contract Lifecycle Management software, Customer Relationship Management software, Vendor Relationship Management software, Integration software and APIs.
Strong ability to work with technical and non-technical teams, and ability to translate technical concepts into business value.
Excellent communication and presentation skills.
Strong listening and ability to understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
