Top Solutions Architect Jobs Openings in 2025

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CSQ127R53 At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization.  The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritised customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: Main use cases moving from ‘win’ to production Enablement / user growth plan Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision) Organic needs for current investment (e.g. cloud cost control, tuning & optimization) Executive and operational governance Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: 7+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers Programming experience in Python, SQL or Scala  Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role Understanding of solution architecture related distributed data systems Understanding of how to attribute business value and outcomes to specific project deliverables Technical program, or project management including account, stakeholder and resource management accountability Experience resolving complex and important escalation with senior customer executives Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects Track record of overachievement against quota, Goals or similar objective targets Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Can travel up to 30% when needed   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.  Local Pay Range$161,300—$225,800 USDAbout Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.  Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

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About Haast We’re not just talking about AI - we’re building one of the first enterprise-grade LLMs delivering real value to compliance and legal teams today. Our AI-powered platform cuts review times by up to 80% and boosts productivity by 4x for global legal, compliance, and marketing teams. With regtech racing toward a $50B market, Haast is leading the AI revolution in enterprise compliance. Think of it this way: Design has Canva. Projects have Trello. Compliance has Haast. The Role As a Sales Engineer at Haast, you'll be the bridge between our cutting-edge AI platform and enterprise customers who are hungry for transformation. You'll work hand-in-hand with our core engineering team to build custom POCs, extract powerful data insights, and deliver customer-requested features that showcase the magic of our compliance engine. This is where technical excellence meets customer success and where you'll help enterprises fall in love with automation! Impact You'll Make Build killer POCs that demonstrate our platform's capabilities to enterprise prospectsExtract and visualize data insights that drive customer success and showcase ROICollaborate directly with engineering to deliver custom features and integrationsPartner with the sales team to translate complex technical concepts into compelling business valueImplement Key Features work with the core engineering team at Haast to build customer requestsCreate compelling demos that show how we transform compliance from pain point to competitive advantageSupport customer implementations and ensure seamless technical onboarding What You'll BringMust Have:Strong understanding of enterprise software and technical architecturesExperience building POCs, demos, or technical prototypesSolid Python and Javascript skills with ability to work with APIs and databasesTrack record of translating technical capabilities into business outcomesProblem-solving mindset with ability to work in a fast-paced startup environment Nice to Have:Experience in compliance, legal tech, or regulated industriesBackground with AI/ML platforms or data analyticsSkills in Svelte, FastAPI, or modern Python/web frameworksKnowledge of PostgreSQL, search, or data-visualization toolsFamiliarity with AWS and security frameworks (incl. vendor security questionnaires)Previous startup or high-growth environment experience Why You'll Love It HereGround floor opportunity at one of the fastest-growing regtech startups in AustraliaDirect customer impact - your solutions will be used by major enterprises dailyFront-line problem solving - work directly with customers to solve real-world challengesCutting-edge tech - work with the latest AI, search, and automation technologiesFlexible working - we support work-from-home and flexible arrangementsContinuous learning - massive opportunities for professional developmentMeaningful mission - help enterprises reduce risk while freeing up humans for high-value work Ready to Join the Team? If you're excited about combining technical excellence with direct customer impact, we want to hear from you!This is your chance to join a high-growth startup that's reshaping an entire industry.At Haast, we believe bold ideas come from diverse perspectives. We’re committed to building a team that reflects the world we work in; across gender, background, orientation, ability, and experience. Even if you don’t tick every box, we’d still love to hear from you.

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About Mistral  At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work. We are a dynamic, collaborative team passionate about AI and its potential to transform society.Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited. Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careers. Role Summary : AI Deployment Strategist As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes. You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution. This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact. What you will do Strategic Discovery & Vision Setting• Lead executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive step-change improvements.• Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.• Collaborate with Account Executives to develop business cases, quantify ROI, and align solutions with customer objectives. AI Solution Design & Deployment• Architect end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows and technical infrastructure.• Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability and impact.• Own the execution of pilot projects and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment. Value Realization & Customer Success• Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral.• Monitor key performance indicators (KPIs) tied to business outcomes, and communicate progress to executive sponsors.• Proactively identify expansion opportunities within accounts, building on initial successes to drive long-term partnerships. Cross-Functional Collaboration• Act as the bridge between customers and Mistral’s internal teams, synthesizing feedback to influence product and research roadmaps.• Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence.• Travel (~30-60%) to foster deep client relationships and support on-site deployment. About you • 2+ years in a client-facing strategic role (e.g., management consulting, value engineering, or technical sales).• Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions.• Executive presence and communication skills to influence senior stakeholders (VP, C-level).• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences.• Hands-on experience prototyping proofs-of-concept (Python, JavaScript, or similar) to demonstrate value.• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus. Why This Role Matters You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers. Hiring Process • Talent Acquisition screening call• 30min Hiring Manager Interview • 45min Business Acumen Interview • 60min Technical Deep Dive on LLMs • Panel (Home Prep & Restitution)• 30min Value Talk • Reference check Benefits France 💰 Competitive cash salary and equity🥕 Daily lunch vouchers : Swile meal vouchers with 10,83€ per worked day, incl 60% offered by company🥎 Sport : Enjoy discounted access to gyms and fitness studios through our Wellpass partnership🚴 Transportation : Monthly contribution to a mobility pass via Betterway🧑‍⚕️ Health : Full health insurance for you and your family🍼 Parental : Generous parental leave policy🌎 Visa sponsorship🤝 Coaching: we offer BetterUp coaching on a voluntary basis

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About Mistral  At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work. We are a dynamic, collaborative team passionate about AI and its potential to transform society.Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited. Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careers. Role Summary : AI Deployment Strategist As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation. This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring our customers achieve transformative outcomes. You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver solutions in production, and ensure seamless transitions from presales to postsales. Your work will directly contribute to customer success, bridging the gap between strategy and execution. This role is ideal for those who thrive in a fast-paced environment, enjoy solving complex business challenges, and are passionate about turning AI potential into real-world impact. What you will do Strategic Discovery & Vision Setting• Lead executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive step-change improvements.• Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.• Collaborate with Account Executives to develop business cases, quantify ROI, and align solutions with customer objectives. AI Solution Design & Deployment• Architect end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows and technical infrastructure.• Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability and impact.• Own the execution of pilot projects and proofs-of-value, demonstrating the potential of our technology and paving the way for full-scale deployment. Value Realization & Customer Success• Serve as a trusted advisor to customers, guiding their AI strategy and ensuring they maximize the value of their investment in Mistral.• Monitor key performance indicators (KPIs) tied to business outcomes, and communicate progress to executive sponsors.• Proactively identify expansion opportunities within accounts, building on initial successes to drive long-term partnerships. Cross-Functional Collaboration• Act as the bridge between customers and Mistral’s internal teams, synthesizing feedback to influence product and research roadmaps.• Develop reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence.• Travel (~30-60%) to foster deep client relationships and support on-site deployment. About you • 2+ years in a client-facing strategic role (e.g., management consulting, value engineering, or technical sales).• You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)• Strong business acumen and problem-solving skills, with the ability to structure ambiguous challenges into actionable solutions.• Executive presence and communication skills to influence senior stakeholders (VP, C-level).• Foundational knowledge of AI/ML/Data Science, with the credibility to advise both technical and non-technical audiences.• Hands-on experience prototyping proofs-of-concept (Python, JavaScript, or similar) to demonstrate value.• Resilient, results-driven, and comfortable leading through influence in a collaborative environment.• Experience with sales qualification frameworks (e.g., MEDDPICC) and value-based selling is a plus. Why This Role Matters You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers. Hiring Process • Talent Acquisition screening call• 30min Hiring Manager Interview • 45min Business Acumen Interview • 60min Technical Deep Dive on LLMs • Panel (Home Prep & Restitution)• 30min Value Talk • Reference check Benefits France 💰 Competitive cash salary and equity🥕 Daily lunch vouchers : Swile meal vouchers with 10,83€ per worked day, incl 60% offered by company🥎 Sport : Enjoy discounted access to gyms and fitness studios through our Wellpass partnership🚴 Transportation : Monthly contribution to a mobility pass via Betterway🧑‍⚕️ Health : Full health insurance for you and your family🍼 Parental : Generous parental leave policy🌎 Visa sponsorship🤝 Coaching: we offer BetterUp coaching on a voluntary basis

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About AirOpsToday thousands of leading brands and agencies use AirOps to win the battle for attention with content that both humans and agents love.We’re building the platform and profession that will empower a million marketers to become modern leaders — not spectators — as AI reshapes how brands reach their audiences.We’re backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital, and we’re building a world-class team with in-person hubs in San Francisco, New York, and Montevideo, Uruguay.Key ResponsibilitiesBuild AI growth workflows using AirOps for strategic enterprise customers while establishing scalable best practices and templates that can be leveraged across the teamRecruit, hire, onboard, and coach a team of AI Solutions Architects, evolving our services delivery playbook and resourcing modelOwn customer success metrics and expansion revenue targets across your team's accounts; analyze trends and report insights to the Executive teamPartner with Growth, Marketing, Sales, and Product teams to influence roadmap and build strategic workflows aligned to customer needs and market opportunitiesDrive executive relationships with key accounts through QBRs, architectural reviews, and strategic planning on complex implementationsExperience4+ years experience in Solutions Engineering, Technical Account Management, Product, or similar technical leadership role at a high-growth B2B SaaS startup; we 💚 former (or future aspiring) foundersDeep experience with LLMs and AI techniques, including prompt engineering and production deployments, plus expert-level workflow automation (Zapier, etc.)Strong analytical skills with experience using data to inform decisions and excellent project management skills using tools like Linear, Airtable, and AsanaSuperb written and verbal communication skills with proven ability to influence cross-functional stakeholders and executive customersOur Guiding PrinciplesExtreme OwnershipQualityCuriosity and PlayMake Our Customers HeroesRespectful CandorBenefitsEquity in a fast-growing startupCompetitive benefits package tailored to your locationFlexible time off policyGenerous parental leaveA fun-loving and (just a bit) nerdy team that loves to move fast!

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Company OverviewDeepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than Deepgram.Company Operating RhythmAt Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.Opportunity Deepgram is seeking a talented, support-focused Solutions Architect (Applied Engineer) to join our Applied Engineering (AppEng) team. In this role, you will directly engage with customers to solve complex technical challenges while simultaneously building scalable solutions that enhance our support infrastructure. You'll own complete customer engagements in a post-sales capacity, and occasionally assist with pre-sales and implementation projects as needed. Your strong engineering background will enable you to resolve sophisticated technical issues, create repeatable solutions, and develop automation that allows the broader AppEng team to focus on high-impact pre-sales activities. This position offers an excellent path to grow into broader implementation and pre-sales roles while making an immediate impact on our customer support experience. As a key member of the Applied Engineering team, you'll influence our customer support strategy, and play a crucial role in ensuring our customers receive exceptional technical assistance throughout their journey with Deepgram. About Applied Engineering at Deepgram The Applied Engineering (AppEng) team at Deepgram combines the functions that other companies might separate into Solutions Engineering, Sales Engineering, Implementation, and Technical Support. We serve as the technical interface between Deepgram and our customers throughout their entire journey, from initial discovery and proof-of-concept, through implementation and onboarding, to ongoing technical support. We work closely with our Customer Success and Developer Experience (DX) teams to ensure a positive, growth-focused experience for our customers. This unified approach allows us to provide comprehensive technical guidance and build deeper relationships with our customers. As a support-focused Applied Engineer, you'll be primarily concerned with elevating our technical support capabilities while having opportunities to contribute to the broader Applied Engineering mission in pre-sales, implementation, and more. What You'll DoOwn complete post-sales customer engagements, providing direct technical guidance and solutionsLead the technical resolution of complex customer support issues, serving as an escalation point for challenging technical problemsDesign and implement systematic improvements to our support process and infrastructureCreate automated solutions and self-service tools that address common customer challengesAnalyze support ticket patterns to identify product improvement opportunities and preventative measuresDevelop technical documentation, guides, and best practices that enable customers to self-solve issuesCollaborate with product and engineering teams to advocate for customer needs and influence roadmap prioritiesPartner with the broader Applied Engineering team to share knowledge and balance support workloadOccasionally assist with implementation projects and pre-sales activities as needed Time Allocation50% - Direct customer engagement and technical problem solving30% - Building automation and scalable support solutions10% - Developing documentation and self-service resources10% - Contributing to broader Applied Engineering initiatives and pre-sales activities You'll Love This Role If YouEnjoy direct customer interaction and solving complex technical challengesAre passionate about creating scalable solutions that enhance customer experiencesFind satisfaction in improving systems and processes to increase efficiencyHave a talent for identifying patterns and translating them into actionable improvementsAre energized by opportunities to apply engineering principles to customer-facing challengesSee technical support as a strategic function that drives customer satisfaction and retention It's Important To Us That You Have3+ years of experience in technical support, solutions engineering, or similar customer-facing technical rolesStrong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, Rust, C/C++, or similar languagesExperience developing automation solutions and improving technical processesProven ability to troubleshoot complex technical issues in production environmentsExcellent written and verbal communication skills with the ability to explain technical concepts clearly It Would Be Great if You HadExperience with speech recognition, NLP, or related AI technologiesKnowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes (K8s)Experience with API-first products and developer toolsBackground in support automation techniques and toolsBacked by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.We are happy to provide accommodations for applicants who need them.

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Company OverviewDeepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than Deepgram.Company Operating RhythmAt Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.OpportunityDeepgram is seeking a Senior Pre-Sales Solutions Engineer to join our Applied Engineering team. While you'll have the opportunity to contribute across the team's various responsibilities (including pre-sales, implementation, and customer support), your primary focus will be driving technical pre-sales engagements with our prospects, customers, and partners. In this role, you will be the technical authority who bridges the gap between our state-of-the-art AI speech technology and customer business needs. You'll collaborate closely with our sales team to craft compelling technical solutions, provide technical validation, build proof-of-concepts, and demonstrate the value of our platform to technical decision makers. Your deep engineering expertise combined with consultative sales skills will be crucial in navigating complex sales cycles and establishing Deepgram as the preferred Voice AI partner. As a senior member of the Applied Engineering team, you'll influence the team’s vision, product strategy based on market insights, and contribute to the evolution of our pre-sales methodology.About Applied Engineering at Deepgram The Applied Engineering (AppEng) team at Deepgram combines the functions that other companies might separate into Solutions Engineering, Sales Engineering, Implementation, and Technical Support. We serve as the technical interface between Deepgram and our customers throughout their entire journey. We work closely with our Customer Success and Developer Experience (DX) teams to ensure a positive, growth-focused experience for our customers, as well as with Product and Engineering teams to deliver solutions that meet customer needs. This unified approach allows us to provide comprehensive technical guidance and build deeper relationships with our customers. As a Senior Applied Engineer, you'll be primarily focused on the pre-sales aspects of this journey while having opportunities to contribute to the full customer lifecycle.What You’ll DoLead technical discovery and solution design for enterprise prospects and customersArchitect and implement custom proof-of-concepts and technical demonstrations that address specific customer use cases Provide expert guidance on API integration, performance optimization, and deployment strategies Partner with Account Executives to navigate technical objections and accelerate the sales cycle Contribute to technical content creation including implementation guides, reference architectures, and best practices Mentor junior team members and share technical knowledge across the organizationRepresent the voice of the customer to product and engineering teamsYour First 90 Days First 30 Days: Complete comprehensive onboarding to understand Deepgram's technology, products, and competitive landscape. Shadow senior team members on customer calls and begin building technical demos. Gain proficiency with our core APIs and documentation. 60 Days: Lead technical discovery calls with account executives, and develop custom proof-of-concepts for prospects. Begin contributing to technical content. Participate in sales strategy sessions and provide technical insights to deals in progress. 90 Days: Own the technical relationship with assigned accounts. Develop and present complex solutions addressing specific customer challenges. Begin mentoring newer team members and contributing to the pre-sales methodology.You’ll Love This Role If YouAre passionate about translating complex technical capabilities into business valueThrive in consultative customer environments where you can showcase your technical expertise Enjoy the strategic aspects of enterprise sales cycles while maintaining technical credibility Find satisfaction in seeing your technical solutions drive customer adoption and success Are energized by staying at the forefront of AI and speech technologyIt’s Important To Us That You Have5+ years of experience in technical pre-sales, solutions architecture, or similar customer-facing technical roles Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, or similar languages Proven track record of successfully navigating complex technical sales cyclesExperience building and demonstrating proof-of-concepts or technical solutions to diverse audiences Excellent verbal and written communication skills with the ability to translate technical concepts for both technical and non-technical stakeholders It Would Be Great if You Had Experience with speech recognition, NLP, AI/Voice agents, or related AI technologiesExperience building customer-facing demos and sample codeKnowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes (K8s)Experience with API-first products and developer tools Background in sales methodologies such as Triangle, MEDDIC, or Solution SellingBacked by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.We are happy to provide accommodations for applicants who need them.

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At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in Digital Native customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on investment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a DSA Manager within the Field Engineering organization.  The impact you will have: Engage with Solutions Architects to understand the full use case demand plan for prioritized customers Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks Be the first contact for any technical issues or questions related to production/go live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: Main use cases moving from ‘win’ to production Enablement / user growth plan Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision) Organic needs for current investment (e.g. cloud cost control, tuning & optimization) Executive and operational governance Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM What we look for: 5+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers Programming experience in Python, SQL or Scala  Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role Understanding of solution architecture related distributed data systems Understanding of how to attribute business value and outcomes to specific project deliverables Technical program, or project management including account, stakeholder and resource management accountability Experience resolving complex and important escalation with senior customer executives Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects Track record of overachievement against quota, Goals or similar objective targets Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience Can travel up to 30% when needed   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.  Local Pay Range$161,300—$225,800 USDAbout Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.  Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

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About Mistral  At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work. We are a dynamic, collaborative team passionate about AI and its potential to transform society.Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited. Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careers. Role Summary  • As our AI Solution Architect, you'll be the catalyst driving the adoption and scaling of cutting-edge AI solutions. It's a purely IC role.• You'll work at the intersection of innovation and impact, empowering businesses to leverage GenAI for transformative results.• You'll partner with Sales Executives in tailoring Mistral's offering into impactful solutions meeting with prospects needs• You'll design implementation projects and scope the required resources on both Mistral and customer side• You'll guide companies in integrating GenAI solutions, making AI a tangible part of their operations.• You'll drive the scaling of GenAI technologies, ensuring seamless transitions from concept to production.• You'll partner closely with our product and science teams to deliver state-of-the-art AI solutions tailored to client needs.• You'll tackle complex business problems with AI, delivering measurable outcomes and strategic advantages.• You'll contribute to the evolution of AI technology, influencing how businesses operate and compete in the modern world.• You will travel approximately 30 to 60% of your time.• Your role will involve spending time at the client’s office. What you will do Your scope will be as follows: Pre-Sales & Sales Activities:• Conduct pre-sales calls to understand potential clients' needs, challenges, and aspirations.• Lead qualification calls to pinpoint prospects who would gain the most from our solutions.• Collaborate with the sales team to advance the sale pipeline, providing technical expertise and insights where necessary. Product Implementation, Integration & Deployment:• Guide and support customers in deploying our models and products into their infrastructure.• Work closely with customers to fine-tune models according to their specific requirements.• Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience.• Regularly liaise with the product and technical teams to relay feedback and suggest improvements.• Design and develop product features that would meet the need of many customers. Customer Success & Support:• Continually ensure that the customer is maximizing the product's potential.• Provide post-deployment support, addressing any issues or challenges that arise promptly.• Conduct periodic reviews with customers to ascertain their satisfaction and gather feedback.• Offer recommendations for product optimisations or new features based on customer feedback.• Develop these features if needed. Delivering value to the customers:• Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives.• Contribute to effectively identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer. • On the project, Influence evaluation criteria and gain control of evaluations and the evaluation process• Create a strategic vision for the customer on the project, based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.   About you • You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)• You have been involved in a customer facing role• Passion for AI, with a constant drive to stay updated and ahead of the curve• Proven experience in product implementation in AI or machine learning products• You have strong project & stakeholder management skills• You are proficient in developing custom prototypes using frameworks in Python or Javascript• You have foundational knowledge in AI/ML/Data science• Proficient in understanding and developing code• Familiarity with front-end interfaces and integration processes.• You have ability to connect technology and business value • You are result driven and resilient• Fluent in English • Being familiar with sales qualification concepts is a strong plus We are looking for adaptable team players who excel in a fast-paced environment and are ready to frequently support pre-sales as well as deployment tasks, contributing to our shared goals and success. Hiring Process • Talent Acquisition screening call• 30min Hiring Manager Interview • 45min Business Acumen Interview • 60min Technical Deep Dive on LLMs • Panel (Home Prep & Restitution)• 30min Value Talk • Reference check

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Business runs on contracts. Every dollar earned, relationship formed, and advantage gained comes down to the contract that makes it real. But getting a contract done is more complicated than it should be. And when contract data is buried, leaders can’t see risks, obligations, or act in time.Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work six years running, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. Ironclad is seeking a systems-driven, strategic operator to own and optimize the technology powering our outbound operations. This role sits at the intersection of Marketing, Business Development, Sales, and GTM Operations — ensuring that our tools, data, and workflows work seamlessly together to drive pipeline and revenue growth. You’ll be the connective tissue between strategy and execution, building for the future to ensure our tech stack enables (not hinders) our outbound teams. If you love turning messy systems into smooth, high-performing engines — and can balance tactical execution with a strategic roadmap — this role is for you.What You’ll DoOwn the outbound tech stack: Manage, optimize, and expand tools like Outreach, 6sense, LinkedIn Sales Navigator, Actively AI, Qualified, and Clay. Ensure integrations are seamless and data flows correctly between systems.Enable precision targeting: Partner with Revenue Marketing and BDR leadership to design account and contact targeting strategies that leverage buying signals, intent data, and firmographic filters.Drive efficiency through automation: Build, maintain, and refine automated workflows and agentic systems to reduce manual effort for outbound teams while increasing speed-to-prospect.Improve data quality and accessibility: Partner with the GTM Systems team to ensure account and contact data is accurate, deduplicated, and enriched across systems.Lead experimentation: Evaluate and pilot emerging AI-powered GTM technologies…or build them! Help build the business case for scaling successful tools.Be the outbound systems expert: Partner with enablement to train and support outbound teams on best practices for leveraging the tech stack to maximize results.Measure and optimize: Partner with Business Development Ops to define and track outbound performance KPIs (e.g., sequence engagement, lead-to-opportunity conversion rates, tool adoption) and make iterative improvements.Collaborate cross-functionally: Work closely with Ops, Sales, Marketing, and Enablement to align technology capabilities with outbound strategy.Qualifications5+ years in GTM Operations, Marketing Operations, or Sales Operations — with hands-on ownership of outbound technology.Proven track record of implementing and optimizing outbound tech stacks in a B2B SaaS environment.Deep hands-on experience with GTM technology stacks, including:CRM systems (Salesforce, HubSpot)Sales engagement tools (Outreach, SalesLoft)AI-driven prospecting tools (Actively, Clay, Pocus, ChatGPT API)Automation platforms (Zapier, Workato, Glean)Strong project management skills and ability to work cross-functionally.Comfortable with data hygiene, enrichment, and governance best practices.Analytical mindset with experience defining and improving KPIs tied to outbound performance.Preferred: Proficiency in SQL and at least one scripting language (Python, JavaScript) Benefits:Health, dental, and vision insurance401kWellness reimbursementTake what you need vacation policyGenerous parental leave for both primary and secondary caregiversBase Salary Range: $145,000.00 - $167,000.00The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.We’re looking for a versatile Field Application Engineer (FAE) who thrives at the intersection of software and hardware. In this role, you’ll partner with customers to design, deploy, and optimize solutions that combine high-performance compute systems with next-generation AI/ML applications. This is a hands-on, customer-facing position where your technical expertise will directly shape real-world impact. This role is hybrid, based out of Cyprus. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.   Who You Are Experienced Field Application Engineer, Solutions Architect, or Technical Specialist with a background spanning both hardware and software. Skilled programmer in Python with working knowledge of C++ and CUDA for parallel processing. Strong understanding of AI/ML frameworks such as PyTorch and TensorFlow, with experience deploying and optimizing models. Excellent communicator who can translate complex technical concepts into actionable insights for customers.   What We Need Technical partner for customers designing AI/ML solutions, including Generative AI, LLMs, vision, and language models. Expertise in hardware platforms (CPUs, GPUs, accelerators) to support installation, configuration, and performance optimization. Ability to troubleshoot issues across hardware, firmware, drivers, and software in Linux environments. Contributor to customer success by training users, sharing feedback with engineering, and staying current on AI and hardware advancements.   What You Will Learn How leading-edge AI models and high-performance hardware are being deployed in real-world environments. Ways to integrate customer feedback into product development, influencing the next generation of compute and AI solutions. Best practices for scaling AI workloads using virtualization, containerization, and job scheduling tools. The latest industry trends in both hardware acceleration and AI/ML frameworks—and how to apply them in customer engagements.   Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology.  Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2).   These requirements apply to persons located in the U.S. and all countries outside the U.S.  As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency.  If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.

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Jasper is the leading AI marketing platform, enabling the world's most innovative companies to reimagine their end-to-end marketing workflows and drive higher ROI through increased brand consistency, efficiency, and personalization at scale. Jasper has been recognized as "one of the Top 15 Most Innovative AI Companies of 2024" by Fast Company and is trusted by nearly 20% of the Fortune 500 – including Prudential, Ulta Beauty, and Wayfair. Founded in 2021, Jasper is a remote-first organization with team members across the US, France, and Australia.About The RoleAs a Mid-Market Solutions Engineer, you'll partner with Account Executives to guide prospective customers through the technical aspects of the buying journey. You'll uncover customer goals, design tailored solutions using our platform, support managed trials, and ensure technical confidence in the buying process. Your ability to translate complex marketing use cases into compelling, solution-based narratives will be key to winning new business. If you’re creative, resourceful, passionate about the transformative power of AI, and want to have a big impact on a fast-growing business, then we want to speak with you!This fully remote role reports to the Senior Director of Solutions Engineering, and is open to candidates located anywhere in the continental US. What you will do at JasperPartner with Account Executives to support mid-market sales opportunities from discovery through close, leading conversations around customer needs and technical scoping Serve as a product expert on Jasper’s solutions, showing the customer the value of the platform and how it can transform their way of workingLead compelling value-based demonstrations, both standard and customizedScope and workshop custom solutions and integration workflows  Proactively forge strong cross-functional partnerships with sales and product to stay informed and improve the selling cycle Understand, track, and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management What you will bring to Jasper2-4 years of experience as a Pre-Sales Engineer at a startup, SaaS company (Martech preferred), working closely with the Commercial and Mid Market segment A foundational understanding of AI and its business applicationExcels in a fast-paced environment with minimal supervision Understanding of sales and revenue organization processesPassion and experience working with various personas within a marketing organization A point of view of how GenAI is helping marketers and what’s important to consider when launching a GenAI program Expertise in presenting to multiple stakeholders from the C-Suite, VPs, Directors, practitioners, marketing operations, IT and SecurityExperience working with APIs, building custom POCs, and working with iPaas solutionsEagerness to travel for customer meetings and marketing eventsCompensation RangeAt Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected OTE for this role is $150,000 - $175,000. Compensation may vary based on relevant experience, skills, competencies, and certifications.Benefits & PerksComprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families401(k) program with up to 2% company matchingEquity grant participationFlexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from workFlexWellness program ($1,800 annually) to help support your personal health goalsGenerous budget for home office set up $1,500 annual learning and development stipend 16 weeks of paid parental leaveOur goal is to be a diverse workforce that is representative at all job levels as we know the more inclusive we are, the better our product will be. We are committed to celebrating and supporting our differences and that diversity is essential to innovation and makes us better able to serve our customers. We hire people of all levels and backgrounds who are excited to learn and develop their skills. We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.By submitting this application, you acknowledge that you have reviewed and agree to Jasper's CCPA Notice to Candidates, available at legal.jasper.ai/#ccpa.

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About Articul8 AIAt Articul8, we build enterprise-grade Generative AI solutions that help global organizations unlock new value from their data. Our platform is trusted by some of the world's most innovative companies, and we partner closely with customers to design, deploy, and scale AI solutions that deliver measurable impact.As a fast-moving startup, we move with urgency and focus. Every team member has real ownership, and the work you do here directly shapes our platform and our customers' success. If you thrive in an environment where innovation happens daily and impact is visible, Articul8 is the place to do the best work of your career.Role OverviewWe are seeking a Senior Solution Architect with 10+ years of experience to join our Customer Success team. In this comprehensive role, you will guide customers through their entire AI journey - from initial solution architecture and technical discovery in pre-sales to hands-on implementation and optimization post-sale. This position requires both strategic thinking to articulate the value of our platform and technical depth to ensure successful deployment in complex enterprise environments.Key ResponsibilitiesSolution Design: Deeply understand customer business challenges, mapping them to technical solutions and crafting compelling AI prototypes on the Articul8 platform that address real business objectives.Customer Enablement: Lead technical workshops, hackathons, and training sessions to help customers envision AI transformation and empower their teams for ongoing success.Cross-Functional Collaboration: Work seamlessly with Sales, Product, and Engineering teams to position the platform and deliver best-fit solutions.Platform Deployment: Oversee installation, configuration, and scaling of the Articul8 platform in customer environments, ensuring high standards of security, reliability, and performance.Custom Engineering: Develop and implement tailored workflow solutions to meet unique customer needs and requirements.Infrastructure Optimization: Architect and tune Kubernetes-based environments on AWS, Azure, GCP, and on-premises for infrastructure excellence.Ongoing Training: Deliver enablement workshops and documentation to support long-term customer autonomy and expansion.Continuous Improvement: Monitor and refine deployments for cost-effectiveness, performance scalability, and resilience.Customer Advocacy: Gather feedback and relay it to Product and Engineering, influencing roadmap and product enhancements based on actual customer needs.Required Qualifications10+ years in solution architecture, technical implementation, or enterprise software delivery, with a proven track record of engaging and advising executive and technical leadership.Advanced proficiency in Kubernetes orchestration, cloud platforms (AWS, Azure, GCP), microservices, and containerization.Strong foundation in modern programming languages such as Python, Node.js, or Go with hands-on software engineering experience.Deep understanding of enterprise integration patterns, RESTful APIs, and GraphQL.Demonstrated skill in building effective prototypes, demos, and production-ready deployments.Exceptional ability to communicate complex technical concepts clearly to both executive and engineering audiences, with strong presentation and documentation skills.Expertise in generative AI building blocks and at least one specialization in AI/ML pipelines, API design, data engineering, vector/graph databases, or AI model orchestration.Willingness and ability to travel for customer workshops, deployments, and support as necessary.Our Culture MattersAt Articul8, culture isn't just words — it's how we show up for each other and our customers:Practice humility – Listen first, respect all voices, and recognize that great solutions are built together.Bias for outcomes – Focus on impact, not just effort; deliver meaningful results that matter to our customers.Care deeply – About customers, teammates, and the quality of our deliverables. Act as Customer 0 for our products and tools.Dare to do the impossible & embrace scarcity – Push boundaries with creativity and resourcefulness.Build a better world – Use our technology and platform to create solutions that benefit not just enterprises, but society at large.What We OfferJoining Articul8 means stepping into a startup environment where every contribution matters and outcomes move the company forward. It's an "all in" culture — not about long hours, but about shared commitment, ownership, and impact.The opportunity to architect and implement cutting-edge Generative AI for leading global enterprises.A culture of curiosity and technical excellence, where you'll continuously learn and grow.High ownership of solutions — your work goes live, impacts customers directly, and informs the product roadmap.A collaborative team that values diversity, inclusion, and creativity, supporting both personal and professional development.Equity and ownership opportunities in a category-defining company.The chance to build reference architectures and deployments that will shape enterprise AI adoption at scale.If you're ready to join a team that's moving fast, thinking big, and helping customers succeed with Generative AI from initial vision through production deployment, we'd love to hear from you.

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Company OverviewDeepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than Deepgram.Company Operating RhythmAt Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.Note: this role is based out of the EMEA territory.Regional ExpectationsBased in an EMEA time zone with strong overlap to customer business hours.Excellent written and spoken English. Additional European languages are a strong plus.The OpportunityAt Deepgram, we make it easy to create inspiring voice experiences. Today, we offer the Deepgram Enterprise Runtime, which powers low-latency, high-quality, affordable Speech to Text, Text to Speech, Voice Intelligence and Voice Agent APIs. What’s next? We’re building the speech company.Our Customer Success team, known as The Heartbeat of Deepgram, sits at the intersection of customers, product, and growth. We’re not here just to “manage accounts”; we make Deepgram successful in our customers’ environments by combining technical expertise with commercial impact. Customer Success Engineers are hands-on partners who ensure adoption, solve complex technical challenges, and highlight opportunities for expansion. At the same time, we bring back the insights that shape Deepgram’s roadmap and the internal tools we build to support customers.Who You AreYou are not a traditional CSM. You’re a Customer Success Engineer, someone who thrives at the intersection of APIs, customer outcomes, and business growth. You have a strong technical foundation and are comfortable running demos, guiding architecture discussions, and helping customers integrate AI-driven solutions into their workflows. You’re equally skilled at reading a room, building trust with executives, and uncovering growth opportunities that come from technical adoption. You’ve likely been a Technical Account Manager, Sales Engineer, Implementation Engineer, or Support Engineer, and you’re excited to bring that blended experience to help customers realize value from day one and scale it over time.As a Partner Success Engineer, you will nurture and grow relationships with strategic customers and technology partners, leading initiatives that drive joint adoption, enablement, and measurable business outcomes. You will own the lifecycle for assigned partners from onboarding and enablement through engagement, performance analysis, and expansion.You will be pivotal in aligning partner strategies with Deepgram’s roadmap and strategy, ensuring both Deepgram and our partners achieve shared success. What You’ll DoAct as a technical expert and strategic advisor to enterprise customers, engaging directly with developers, engineers, and executives to align business goals with technical solutions.Build, nurture, and sustain customer relationships across all personas interacting with Deepgram (from developers, program managers to CIOs, CTOs, and other C-level stakeholders).Conduct regular on-site visits with customers to partner closely, work hands-on to drive adoption, and actively embed Deepgram into their workflows. Frequent travel may be required.Own and manage the full customer lifecycle: onboarding, adoption, technical enablement, expansion, and advocacy.Focus on making Deepgram successful in the customer’s environment; ensuring products are integrated, enabled, and adopted effectively, applying best practices, reference architectures, and creative solutions to drive outcomes.Continuously operate in discovery mode, surfacing customer issues, deeply understanding their complexity and business impact, and translating them into actionable requirements for internal teams.Confidently run live product demos, guide architecture discussions, and troubleshoot L1-style issues, bridging the gap between technical support, solutions design, and commercial growth.Maintain a deep understanding of Deepgram APIs, integrations, and AI/ML technologies.Leverage AI to amplify your impact; be an expert in how Customer Success can apply AI to drive customer outcomes, surface insights, and improve internal systems.Proactively identify & scope opportunities for expansion (cross-sell, upsell, multi-product adoption), partnering with Sales.Develop and execute structured customer success plans that align business outcomes with Deepgram’s product capabilities.Proactively initiate and lead executive business reviews, joint planning sessions, and strategy workshops to stay ahead of risks, ensure alignment, and surface opportunities for growth.Serve as the voice of the customer internally, influencing product roadmap, GTM strategy, and even the internal tools and processes we build to support customers.Track, analyze, and report on key performance indicators (adoption, usage, health, satisfaction, expansion, and overall revenue impact).You’ll Love This Role If YouThrive at the intersection of sales engineering, account management, and customer success.Have high EQ and high learning index, you read the room, adapt your style, and quickly absorb technical and business complexity.Are a strong communicator who can keep many stakeholders aligned and focused, often through constant updates and over-communication on status and ownership.Are energized by technical problem-solving, live demos, and translating support questions into growth conversations or business outcomes.See customer health and technical adoption not as endpoints but as the fuel for revenue expansion.Value collaboration and thrive in high-growth, fast-paced environments where priorities shift quickly.Have a high degree of integrity and can work both collaboratively and independently in a remote WFH environment. Being self-directed is key to staying proactive.Enjoy leveraging data to guide decisions, uncover insights, and identify opportunities for program improvement.Are persistent, resourceful, and able to adapt your communication style to suit both technical and business audiences.Are thoughtful in your approach and constantly question the status quo. Just because we do things a certain way, doesn’t mean it’s the best way! It’s Important To Us That You Have7–10+ years in Technical Account Management, Sales Engineering, and/or Enterprise Customer Success (with strong technical focus), at innovative, API-driven technology companies (developer-first, developer tools, or emerging AI/tech)A proven track record in roles that blend customer engagement with technical expertise, navigating between solution design, technical problem-solving, and commercial growth.Hands-on experience with running product demos, POCs, or technical workshops with enterprise customers.Demonstrated success identifying expansions, cross-sell, and upsell opportunities in complex enterprise accounts.Strong technical aptitude: able to discuss APIs, developer workflows, and troubleshoot basic L1-style support questions (no coding required, but must be fluent in technical conversations)Experience engaging across technical teams (developers, architects, support) and executive buyers (CIO, CTO, VP Engineering, etc.).Exceptional interpersonal, communication and collaboration skills, with proven ability to influence internal and external stakeholders (including executives, technical teams, and sales).A strong sense of ownership and stewardship for your customers, and a keen focus on developing a strong personal brand.A strong understanding of partner ecosystems, channel business models (resale, referral, integrations, co-marketing, co-selling), and multi-party commercial dynamics.It Would Be Great If You HadA background spanning solutions engineering, technical account management, or L1 support in addition to CSM responsibilities.Experience working in AI, machine learning, voice AI, cloud infrastructure, or developer-first technologies.Familiarity with automation tools, advanced analytics, and/or basic scripting that help you move faster and smarter.This job description incorporates the strategic focus, cross-functional partnership, and data-driven approach that define Deepgram’s go-to-market and customer-centric roles. If you’re passionate about helping partners and technology companies thrive together, and you love operating where innovation and relationship management intersect, we’d like to hear from you.Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.We are happy to provide accommodations for applicants who need them.

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Company OverviewDeepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than Deepgram.Company Operating RhythmAt Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.The OpportunityAt Deepgram, we make it easy to create inspiring voice experiences. Today, we offer the Deepgram Enterprise Runtime, which powers low-latency, high-quality, affordable Speech to Text, Text to Speech, Voice Intelligence and Voice Agent APIs. What’s next? We’re building the speech company.Our Customer Success team, known as The Heartbeat of Deepgram, sits at the intersection of customers, product, and growth. We’re not here just to “manage accounts”; we make Deepgram successful in our customers’ environments by combining technical expertise with commercial impact. Customer Success Engineers are hands-on partners who ensure adoption, solve complex technical challenges, and highlight opportunities for expansion. At the same time, we bring back the insights that shape Deepgram’s roadmap and the internal tools we build to support customers.Who You AreYou are not a traditional CSM. You’re a Customer Success Engineer, someone who thrives at the intersection of APIs, customer outcomes, and business growth. You have a strong technical foundation and are comfortable running demos, guiding architecture discussions, and helping customers integrate AI-driven solutions into their workflows. You’re equally skilled at reading a room, building trust with executives, and uncovering growth opportunities that come from technical adoption. You’ve likely been a Technical Account Manager, Sales Engineer, Implementation Engineer, or Support Engineer, and you’re excited to bring that blended experience to help customers realize value from day one and scale it over time.As a Partner Success Engineer, you will nurture and grow relationships with strategic customers and technology partners, leading initiatives that drive joint adoption, enablement, and measurable business outcomes. You will own the lifecycle for assigned partners from onboarding and enablement through engagement, performance analysis, and expansion.You will be pivotal in aligning partner strategies with Deepgram’s roadmap and strategy, ensuring both Deepgram and our partners achieve shared success. What You’ll DoAct as a technical expert and strategic advisor to enterprise customers, engaging directly with developers, engineers, and executives to align business goals with technical solutions.Build, nurture, and sustain customer relationships across all personas interacting with Deepgram (from developers, program managers to CIOs, CTOs, and other C-level stakeholders).Conduct regular on-site visits with customers to partner closely, work hands-on to drive adoption, and actively embed Deepgram into their workflows. Frequent travel may be required.Own and manage the full customer lifecycle: onboarding, adoption, technical enablement, expansion, and advocacy.Focus on making Deepgram successful in the customer’s environment; ensuring products are integrated, enabled, and adopted effectively, applying best practices, reference architectures, and creative solutions to drive outcomes.Continuously operate in discovery mode, surfacing customer issues, deeply understanding their complexity and business impact, and translating them into actionable requirements for internal teams.Confidently run live product demos, guide architecture discussions, and troubleshoot L1-style issues, bridging the gap between technical support, solutions design, and commercial growth.Maintain a deep understanding of Deepgram APIs, integrations, and AI/ML technologies.Leverage AI to amplify your impact; be an expert in how Customer Success can apply AI to drive customer outcomes, surface insights, and improve internal systems.Proactively identify & scope opportunities for expansion (cross-sell, upsell, multi-product adoption), partnering with Sales.Develop and execute structured customer success plans that align business outcomes with Deepgram’s product capabilities.Proactively initiate and lead executive business reviews, joint planning sessions, and strategy workshops to stay ahead of risks, ensure alignment, and surface opportunities for growth.Serve as the voice of the customer internally, influencing product roadmap, GTM strategy, and even the internal tools and processes we build to support customers.Track, analyze, and report on key performance indicators (adoption, usage, health, satisfaction, expansion, and overall revenue impact).You’ll Love This Role If YouThrive at the intersection of sales engineering, account management, and customer success.Have high EQ and high learning index, you read the room, adapt your style, and quickly absorb technical and business complexity.Are a strong communicator who can keep many stakeholders aligned and focused, often through constant updates and over-communication on status and ownership.Are energized by technical problem-solving, live demos, and translating support questions into growth conversations or business outcomes.See customer health and technical adoption not as endpoints but as the fuel for revenue expansion.Value collaboration and thrive in high-growth, fast-paced environments where priorities shift quickly.Have a high degree of integrity and can work both collaboratively and independently in a remote WFH environment. Being self-directed is key to staying proactive.Enjoy leveraging data to guide decisions, uncover insights, and identify opportunities for program improvement.Are persistent, resourceful, and able to adapt your communication style to suit both technical and business audiences.Are thoughtful in your approach and constantly question the status quo. Just because we do things a certain way, doesn’t mean it’s the best way! It’s Important To Us That You Have7–10+ years in Technical Account Management, Sales Engineering, and/or Enterprise Customer Success (with strong technical focus), at innovative, API-driven technology companies (developer-first, developer tools, or emerging AI/tech)A proven track record in roles that blend customer engagement with technical expertise, navigating between solution design, technical problem-solving, and commercial growth.Hands-on experience with running product demos, POCs, or technical workshops with enterprise customers.Demonstrated success identifying expansions, cross-sell, and upsell opportunities in complex enterprise accounts.Strong technical aptitude: able to discuss APIs, developer workflows, and troubleshoot basic L1-style support questions (no coding required, but must be fluent in technical conversations)Experience engaging across technical teams (developers, architects, support) and executive buyers (CIO, CTO, VP Engineering, etc.).Exceptional interpersonal, communication and collaboration skills, with proven ability to influence internal and external stakeholders (including executives, technical teams, and sales).A strong sense of ownership and stewardship for your customers, and a keen focus on developing a strong personal brand.A strong understanding of partner ecosystems, channel business models (resale, referral, integrations, co-marketing, co-selling), and multi-party commercial dynamics.It Would Be Great If You HadA background spanning solutions engineering, technical account management, or L1 support in addition to CSM responsibilities.Experience working in AI, machine learning, voice AI, cloud infrastructure, or developer-first technologies.Familiarity with automation tools, advanced analytics, and/or basic scripting that help you move faster and smarter.This job description incorporates the strategic focus, cross-functional partnership, and data-driven approach that define Deepgram’s go-to-market and customer-centric roles. If you’re passionate about helping partners and technology companies thrive together, and you love operating where innovation and relationship management intersect, we’d like to hear from you.Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.We are happy to provide accommodations for applicants who need them.

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About Articul8 AIAt Articul8, we build enterprise-grade Generative AI solutions that help global organizations unlock new value from their data. Our platform is trusted by some of the world's most innovative companies, and we partner closely with customers to design, deploy, and scale AI solutions that deliver measurable impact.As a fast-moving startup, we move with urgency and focus. Every team member has real ownership, and the work you do here directly shapes our platform and our customers' success. If you thrive in an environment where innovation happens daily and impact is visible, Articul8 is the place to do the best work of your career.Role OverviewThe Manufacturing & Industrial Solutions Architect at Articul8 will play a critical role in partnering with leading manufacturing companies to design, implement, and optimize scalable, flexible, and resilient cloud architectures. This senior technical role will merge deep manufacturing and industrial domain expertise, cloud architecture proficiency, and customer success engagement to deliver measurable business impact. The role includes guiding the product roadmap by driving feedback and market insights into solution strategy and product development in complex enterprise environments.Key ResponsibilitiesDesign and deploy scalable architectures for manufacturing use cases including industrial operations that include SCADA/HMI, EDA, IoT, Machine Learning, AI, and advanced analytics.Lead technical workshops, prototype solutions, and oversee platform deployment and optimization.Collaborate with product and engineering teams to incorporate customer feedback into the product roadmap.Advise customers on Articul8 product adoption strategies with a focus on differentiating capability, security, cost, and operational efficiency.Architect and tune Kubernetes-based and containerized infrastructure leveraging cloud platforms (AWS, Azure, GCP, or on-premises) to ensure infrastructure excellence.Develop reusable solution templates and document best practices.Partner with sales and business development to drive cloud adoption and align solutions with industry trends.Continuously monitor and improve deployed solutions for performance and scalability.Communicate technical concepts clearly to diverse audiences and advocate for customer needs internally.Stay current with emerging manufacturing and cloud technologies to inform strategy and ability to support other industry verticals when required.Required Qualifications10+ years of experience in solution architecture, technical implementation, or enterprise software delivery, including significant engagement with executive and technical leadership.Strong expertise in cloud platforms, Kubernetes orchestration, containerization, microservices architecture, and modern programming languages (e.g., Python, Node.js, Go).Deep understanding of manufacturing industry specific challenges, IT/OT convergence, and digital transformation.Experience with enterprise integration patterns, RESTful APIs, GraphQL, and data engineering.Proven ability to build effective prototypes, demos, and production-grade deployments.Exceptional communication skills, capable of articulating complex technical concepts clearly across business and engineering audiences.Expertise in generative AI building blocks and at least one specialization in AI/ML pipelines, API design, data engineering, vector/graph databases, or AI model orchestration.Willingness and ability to travel for customer workshops, deployments, and support as necessary.Our Culture MattersAt Articul8, culture isn't just words — it's how we show up for each other and our customers:Practice humility – Listen first, respect all voices, and recognize that great solutions are built together.Bias for outcomes – Focus on impact, not just effort; deliver meaningful results that matter to our customers.Care deeply – About customers, teammates, and the quality of our deliverables. Act as Customer 0 for our products and tools.Dare to do the impossible & embrace scarcity – Push boundaries with creativity and resourcefulness.Build a better world – Use our technology and platform to create solutions that benefit not just enterprises, but society at large.What We OfferJoining Articul8 means stepping into a startup environment where every contribution matters and outcomes move the company forward. It's an "all in" culture — not about long hours, but about shared commitment, ownership, and impact.The opportunity to architect and implement cutting-edge Generative AI for leading global enterprises.A culture of curiosity and technical excellence, where you'll continuously learn and grow.High ownership of solutions — your work goes live, impacts customers directly, and informs the product roadmap.A collaborative team that values diversity, inclusion, and creativity, supporting both personal and professional development.Equity and ownership opportunities in a category-defining company.The chance to build reference architectures and deployments that will shape enterprise AI adoption at scale.If you're ready to join a team that's moving fast, thinking big, and helping customers succeed with Generative AI from initial vision through production deployment, we'd love to hear from you.

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Company OverviewDeepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than Deepgram.Company Operating RhythmAt Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.At Deepgram, we make it easy to create inspiring voice experiences. Today, we offer the Deepgram Enterprise Runtime, which powers low-latency, high-quality, affordable Speech to Text, Text to Speech, Voice Intelligence and Voice Agent APIs. What’s next? We’re building the speech company.Our Customer Success team, known as The Heartbeat of Deepgram, sits at the intersection of customers, product, and growth. We’re not here just to “manage accounts”; we make Deepgram successful in our customers’ environments by combining technical expertise with commercial impact. Customer Success Engineers are hands-on partners who ensure adoption, solve complex technical challenges, and highlight opportunities for expansion. At the same time, we bring back the insights that shape Deepgram’s roadmap and the internal tools we build to support customers.Who You AreYou are not a traditional CSM. You’re a Partner Success Engineer, someone who thrives at the intersection of APIs, customer outcomes, and channel growth. You have a strong technical foundation and are comfortable running demos, guiding architecture discussions, and helping customers integrate AI-driven solutions into their workflows. You’re equally skilled at reading a room, building trust with executives, and uncovering growth opportunities that come from technical adoption. You’ve likely been a Partner Manager, Technical Account Manager, Sales Engineer, Implementation Engineer, or Support Engineer, and you’re excited to bring that blended experience to help customers realize value from day one and scale it over time.As a Partner Success Engineer, you will nurture and grow relationships with strategic customers and technology partners, leading initiatives that drive joint adoption, enablement, and measurable business outcomes. You will own the lifecycle for assigned partners from onboarding and enablement through engagement, performance analysis, and expansion.You will be pivotal in aligning partner strategies with Deepgram’s roadmap and strategy, ensuring both Deepgram and our partners achieve shared success. What You’ll DoDevelop and scale best practices, processes, and tools for partner success management.Act as a technical expert and strategic advisor to strategic partners, engaging directly with developers, engineers, and executives to align business goals with technical solutions.Build, nurture, and sustain partner/customer relationships across all personas interacting with Deepgram (from developers, program managers to CIOs, CTOs, and other C-level stakeholders).Conduct regular on-site visits with partners, work hands-on to drive adoption, and actively embed Deepgram into their workflowsOwn and manage the full partner lifecycle: onboarding, adoption, technical enablement, expansion, and advocacy.Focus on making Deepgram successful in the partner ecosystem; ensuring products are integrated, enabled, and adopted effectively, applying best practices, reference architectures, and creative solutions to drive outcomes.Continuously operate in discovery mode, surfacing issues, deeply understanding their complexity and business impact, and translating them into actionable requirements for internal teams.Confidently run live product demos, guide architecture discussions, and troubleshoot L1-style issues, bridging the gap between technical support, solutions design, and commercial growth.Maintain a deep understanding of Deepgram APIs, integrations, and AI/ML technologies.Leverage AI to amplify your impact; be an expert in how you can apply AI to drive customer outcomes, surface insights, and improve internal systems.Proactively identify & scope opportunities for expansion (cross-sell, upsell, multi-product adoption), partnering with Sales.Proactively initiate and lead executive business reviews, joint planning sessions, and strategy workshops to stay ahead of risks, ensure alignment, and surface opportunities for growth.Serve as the voice of the customer internally, influencing product roadmap, GTM strategy, and even the internal tools and processes we build to support customers.Track, analyze, and report on key performance indicators (adoption, usage, health, satisfaction, expansion, and overall revenue impact).Lead issue resolution and serve as an escalation point for complex, cross-functional partner matters, ensuring timely and satisfactory outcomes.You’ll Love This Role If YouThrive at the intersection of sales engineering, account management, and customer success.Have high EQ and high learning index, you read the room, adapt your style, and quickly absorb technical and business complexity.Are a strong communicator who can keep many stakeholders aligned and focused, often through constant updates and over-communication on status and ownership.Are energized by technical problem-solving, live demos, and translating support questions into growth conversations or business outcomes.See customer health and technical adoption not as endpoints but as the fuel for revenue expansion.Value collaboration and thrive in high-growth, fast-paced environments where priorities shift quickly.Have a high degree of integrity and can work both collaboratively and independently in a remote WFH environment. Being self-directed is key to staying proactive.Enjoy leveraging data to guide decisions, uncover insights, and identify opportunities for program improvement.Are persistent, resourceful, and able to adapt your communication style to suit both technical and business audiences.Are thoughtful in your approach and constantly question the status quo. Just because we do things a certain way, doesn’t mean it’s the best way! It’s Important To Us That You Have7–10+ years in Technical Account Management, Sales Engineering, and/or Enterprise Customer Success (with strong technical focus), at innovative, API-driven technology companies (developer-first, developer tools, or emerging AI/tech)A proven track record in roles that blend customer engagement with technical expertise, navigating between solution design, technical problem-solving, and commercial growth.Hands-on experience with running product demos, POCs, or technical workshops with enterprise customers.Demonstrated success identifying expansions, cross-sell, and upsell opportunities in complex enterprise accounts.Strong technical aptitude: able to discuss APIs, developer workflows, and troubleshoot basic L1-style support questions (no coding required, but must be fluent in technical conversations)Experience engaging across technical teams (developers, architects, support) and executive buyers (CIO, CTO, VP Engineering, etc.). Demonstrated success building strong relationships and delivering key business outcomes.Exceptional interpersonal, communication and collaboration skills, with proven ability to influence internal and external stakeholders (including executives, technical teams, and sales).A strong sense of ownership and stewardship for your customers, and a keen focus on developing a strong personal brand.A strong understanding of partner ecosystems, channel business models (resale, referral, integrations, co-marketing, co-selling), and multi-party commercial dynamics.Experience building new processes from the ground up.Experience building or scaling a customer success or channel program.It Would Be Great If You HadA background spanning solutions engineering, technical account management, or L1 support in addition to CSM or Partner Management responsibilities.Experience working in AI, machine learning, voice AI, cloud infrastructure, or developer-first technologies.Familiarity with automation tools, advanced analytics, and/or basic scripting that help you move faster and smarter.Familiarity with channel/partner marketing, enablement programs, or technical enablement asset creation.This job description incorporates the strategic focus, cross-functional partnership, and data-driven approach that define Deepgram’s go-to-market and customer-centric roles. If you’re passionate about helping partners and technology companies thrive together, and you love operating where innovation and relationship management intersect, we’d like to hear from you.Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.We are happy to provide accommodations for applicants who need them.

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About FirsthandFirsthand has built the first AI-powered Brand Agent platform, transforming the way marketers and publishers engage consumers through their own AI agents, anywhere online.While most AI applications in marketing and advertising focus on back-office automation, the Firsthand Brand Agent Platform™ powers front-line consumer engagement. Operating across both owned properties and paid media, Firsthand's Brand Agents make a company’s expertise accessible in real time, adapting to consumers’ interests and guiding them towards the information they need to take action. Central to the platform is Lakebed™, the company’s AI-first data and knowledge rights management system that ensures brands retain full ownership and control of their expertise.Firsthand is led by Jon Heller, Michael Rubenstein, and Wei Wei, whose previous ventures helped build the foundations of modern digital advertising. Backed by Radical Ventures, FirstMark Capital, Aperiam Ventures, and Crossbeam Venture Partners, Firsthand is shaping the future of AI-driven consumer engagement.Firsthand is headquartered in NYC, with team members working together in-office three days a week.About the RoleWe are seeking Senior Publisher Solutions Consultants to join our fast-growing team.As part of our team, you’ll be at the forefront of transforming how our clients engage their users through AI. You’ll partner closely with enterprise clients—advertisers and publishers—to design, implement, and optimize intelligent AI agent experiences. This is a cross-functional role that blends business acumen, technical fluency, top notch client service, and creativity. You'll help bridge client goals with Firsthand's evolving AI platform and play a key role in scaling new use cases, surfacing insights, and defining best practices.What You'll DoClient Integration & EnablementGuide new clients through onboarding, including solution design and tech implementation.Collaborate with clients to understand goals and align our solutions to their business needs.Manage the end-to-end build of Firsthand agents—from content ingestion to front-end deployment.Develop a strong understanding of publisher tech stacks to ensure seamless integrationInternal Collaboration & Product FeedbackCollaborate with Engineering and Product to troubleshoot issues and test improvements.Act as a voice of the customer to influence our product roadmap on behalf of clients.Create and maintain documentation, playbooks, and enablement materials to support team growth.PreSales & Sales SupportPartner with the commercial teams to craft compelling demos and technical narratives.Represent Firsthand in technical conversations during the sales cycle.Adapt messaging style based on audience, shifting seamlessly between deep technical discussions and high-level strategic presentations.AI Experimentation & Strategic ConsultingDesign and run AI experiments that demonstrate agent effectiveness and drive client value.Analyze engagement data and user interactions to generate actionable insights.Provide strategic recommendations to optimize agent design, content inputs, and user flows.Analyze performance of campaigns and generate compelling data analyses and case studies.Who You AreYou’ve worked for 7+ years in ad tech, martech, or a SaaS startup and love the pace and ambiguity of a growing company.You’re excited about AI and its applications in marketing, media, and user experience.You can toggle between technical details and strategic narratives with ease.You enjoy working with both internal teams and external clients, and can build trust quickly.You’re comfortable making slide decks, manipulating spreadsheets, working with data dashboards, and gleaning insights from complex datasets.Bonus points for experience with SQL, troubleshooting network traffic, and diagnosing complex issues across publisher tech stacks.Adaptable and resourceful: able to thrive in new environments, adjust to evolving priorities, and communicate effectively with diverse audiences.A hardworking team player who excels in fast-paced, collaborative settings.Why Join UsYou’ll join a small, agile team working on some of the most exciting use cases in AI and marketing.You’ll help shape how leading brands and publishers deploy next-gen AI experiences.You’ll work with a product team that values experimentation, customer feedback, and fast iteration.A rare opportunity to help introduce and guide deep and fundamental change to a fast-moving and innovative industry.You’ll play an integral role in shaping our company and culture.You’ll join an open, inclusive and professional culture and work environment. How to ApplyIf you are ready to embark on an exhilarating journey at the forefront of AI, seize this incredible opportunity and apply here. We eagerly anticipate hearing from you!Note: Compensation and equity will be market-competitive for well-capitalized, early stage startups and will be discussed during the interview process.

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About the teamThe Solutions Architecture team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.About the RoleWe are seeking a technically proficient, business-minded Solutions Architect to help push the frontier of advanced AI with our strategic startup customers. You'll work with some of the most exciting AI startups in the world, guiding them through ideation, development, delivery, and scaling to accelerate and maximize the value of what they build on our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner in collecting and delivering high-fidelity product and model feedback internally. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Startups Solutions Architecture Lead.This role is based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.In this role, you will:Partner closely with strategic startup customers as their technical thought partner to build novel applications on our API, helping them rapidly move from ideation to scale.Provide proactive guidance to maximize business impact and accelerate application development.Experiment and prototype alongside customers, demonstrating practical use cases.Contribute to open-source resources and scale the function by sharing knowledge, codifying best practices, and publishing useful resources.Synthesize and deliver valuable feedback to the Product and Research teams.Build relationships within the startup ecosystem, serving as a technical partner to both individual customers and the broader community.You’ll thrive in this role if you:Have 5+ years of experience as a software engineer, ML engineer or equivalent, ideally in a startup environment; experience as a founder or founding engineer is highly valued.Have passion for startups and a belief in their potential to become future large enterprises.Are proficient in Python, JavaScript, and a strong grasp of AI/LLM best practices.Built and/or delivered prototypes on top of our API platform.Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API.Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly. We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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About DecagonDecagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values—customers are everything, relentless momentum, winner’s mindset, and stronger together—shape how we work and grow as a team.About the RoleDecagon is seeking a Solutions Architect, a foundational technical hire who will shape the future of our AI-powered enterprise solutions. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will act as a trusted advisor to enterprise prospects and customers, guiding them through how Decagon’s AI-native platform integrates into their technology environments to unlock measurable business value. As a founding hire in this function, you will define best practices for technical solutioning, partner cross-functionally with Sales, Product, and Engineering, and set the standard for how Decagon engages with enterprises at scale. You will establish technical credibility with stakeholders across the C-suite, business functions, and engineering teams.What You’ll DoPartner with Account Executives to discover, qualify, and design solutions that deliver measurable ROI for enterprise customers.Rapidly assess a customer’s technology stack and requirements, translating them into an integration strategy for Decagon’s platform.Develop custom demonstrations on the Decagon platform tailored to customer-specific needs and value drivers.Establish scalable pre-sales processes, technical playbooks, and reusable assets to support growth.What You’ll Bring8–10+ years of experience in customer-facing technical roles such as Solutions Architect, Sales Engineer, or Pre-Sales Consultant.Ability to quickly understand complex enterprise technology stacks and connect them to Decagon’s platform capabilities.Demonstrated success engaging with large organizations and aligning solutions with strategic business outcomes.Strong technical proficiency in developing tailored demos, proofs-of-concept, and solution architectures.Even Better If You Have2+ years of direct AI/Generative AI sales engineering experience.Experience working in a high-growth startup environment.Hands-on experience integrating telephony infrastructure into enterprise systems.An engineering background (software engineering, systems engineering, or related) that enables you to dive deeper into technical conversations.BenefitsComprehensive medical, dental, and vision coverage.Flexible “take what you need” vacation policy.Daily lunches, dinners, and snacks provided in-office.