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Retell AI.jpg

Founding DevOps Engineer

Retell AI
USD
0
215000
-
290000
US.svg
United States
Full-time
Remote
false
About Retell AIAt Retell AI, we're not just automating calls—we’re transforming how the world communicates. Our AI voice agents are reshaping sales, support, and customer engagement for leading brands. Backed by Alt Capital, Y Combinator, and top-tier investors, we've raised $4.7M in seed funding and hit $14M ARR with just 12 people.We’re one of the fastest-growing Voice AI startups and we're on a mission to become the standard for voice automation at scale. We're also one of the top ranking startups at https://leanaileaderboard.com/.About the RoleAs a Founding DevOps Engineer, you’ll be the owner of our build, release, and runtime foundations. You’ll design and automate deployment pipelines for both cloud SaaS and on-prem environments, orchestrate containers at scale, and ship reliable releases that meet compliance requirements. You’ll work cross-functionally with product, security, and customer teams—then turn what you learn in the field into reusable platform capabilities.Key ResponsibilitiesOwn CI/CD end-to-end: design, implement, and operate pipelines with blue/green, canary, and phased rollouts; define graceful draining for HA systems.Architect, maintain, and harden Kubernetes-based runtime (Docker, Kubernetes, Helm), including multi-cluster and multi-tenant concerns.Manage cloud deployments across AWS/Azure/GCP and coordinate with on-prem infrastructure teams; standardize with IaC (e.g., Terraform).Implement robust observability (metrics, logs, traces), SLOs/error budgets, and automated rollback/one-click restore.Partner with compliance to integrate SOC 2 / ISO 27001 / HIPAA controls into pipelines (artifact signing, SBOMs, change management, access/keys).Deploy at customer sites (cloud or on-prem), collaborating with client teams for integration, runbooks, and handover.Lead incident response & postmortems; drive resilience, cost, and performance improvements.Document release processes and platform conventions; codify best practices into tooling and templates.You Might Thrive If YouHave deep hands-on experience with a major cloud (AWS, Azure, or GCP) and container orchestration (Kubernetes, Helm).Build production-grade CI/CD with GitHub Actions / GitLab CI / Jenkins (or similar), including complex rollout strategies.Have shipped both SaaS and on-prem solutions, navigating networking, security, and environment drift.Can integrate compliance and security into delivery (secret management, image signing, policy-as-code).Are comfortable with networking fundamentals, security hardening, and performance tuning.Communicate clearly, move fast in ambiguity, and enjoy being the responsible adult in prod.Job DetailsJob Type: Full-time, 70 hr/week (50 hr/week onsite with flexible hours + 20 hr/week work from home)Cash: 215k - 290kEquity: 0.3 - 0.6%Location: Redwood City, CA, USUS Visas: Sponsors Visa & Green CardOther Benefits100% medical, dental, vision insurance coverageUnlimited breakfast, lunch, dinner, and snacksGym and daily commute fee reimbursementInternet and phone bill coveredCompensation PhilosophyBest Offer Upfront: Choose from three cash-equity balance options, no negotiation needed.Top 1% Talent: Above-market pay (top 5 percentile) to attract high performers.High Ownership: Small teams, >$1M revenue/employee, and significant equity.Performance-Based: Offers tied to interview performance, not experience or past salaries.Interview ProcessOnline Assessment (25–30 min): One HackerRank coding questions on practical problem-solving (7 days to complete).Technical Phone Interview 1 (30 min): Live coding on CoderPad, focusing on data structures and algorithms.Technical Phone Interview 2 (30–45 min): Full-stack development with JavaScript, TypeScript, React, and Node.js in a local environment.Onsite/Virtual Interviews (2-3 hrs): Hosted in our office if located in the Bay Area or virtual, with three rounds:DevOps Build & Run: Design a Kubernetes deployment with blue/green, draining, and a 2-hour instance lifetime constraint; walk through rollout/rollback.Communication (FDE-style): Partner exercise on explaining trade-offs and aligning stakeholders.Systems Design (DevOps): Architect a generalized on-prem solution deployable across multiple clouds with different data stores, key vaults, encryption, availability/failover, monitoring, upgrades, and maintenance.Learn MoreRetell AI - API That Turns Your LLM Into A Human-Like Voice AgentRetell AI Basics: Everything You Need to Start Building Voice AgentsJoin Retell AI to shape the future of voice automation, building scalable, impactful full-stack systems that redefine AI-driven communication.
MLOps / DevOps Engineer
Data Science & Analytics
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Granola.jpg

Product Manager (AI)

Granola
-
GB.svg
United Kingdom
Full-time
Remote
false
Product Manager (AI)Hey! We're team Granola 👋We're a deeply product-led company building one of the few breakout AI-native tools that people genuinely love using. As we scale, we’re looking for a Product Manager who’s excited to work at the edge of what’s possible with AI and help shape how people collaborate with it to think and work better.Granola isn’t just about meeting notes. We have an ambitious vision for how AI can extend the way people think, write, and share ideas. You’ll work closely with our cofounders to invent and ship user-facing features powered by large language models — from smart editing and follow-ups to deeper semantic understanding and proactive workflows.You don’t just work with LLMs — you get a kick out of what they can do. You follow the latest developments, enjoy tinkering with prompts, and think deeply about how to turn fuzzy output into clear user value.This is a role for someone who’s obsessed with the product experience and excited to shape what being an AI-native tool really means.In this role, you will:Own AI-powered product features from concept through launchCollaborate closely with engineering and design to ship fast, user-centred iterationsWork directly with LLMs, prompts, embeddings, and vector search systemsIdentify and shape new opportunities to use AI to improve the productHelp define Granola’s approach to human-AI collaboration and UX patternsDesign feedback loops to improve AI performance and reliabilityBalance product ambition with technical feasibility and model constraintsStay close to the latest in AI research and tools, and help apply them thoughtfullyYour background will look something like:AI product experience: You’ve worked on products where AI or LLMs are a core part of the user experienceLLM familiarity: You understand how to work with prompt systems, hallucination trade-offs, and AI capabilities and limitsFast-paced execution: You’ve shipped features quickly in a startup or similarly ambiguous environmentCross-functional collaboration: You’ve worked closely with engineers and designers to shape and build great productsProduct intuition: You know when AI will genuinely improve the experience and when it adds unnecessary complexityUser-led mindset: You care deeply about delivering value and clarity to real users, not just shipping technical demosAs a person, you are:Curious and product-minded: You reverse-engineer great experiences and think deeply about what makes them workTechnically fluent: You can work through AI constraints and trade-offs without needing to be an ML engineerCalm and pragmatic: You can move quickly without cutting corners, and you know when to reduce scope to shipCollaborative and low-ego: You value input from others and care more about the outcome than being rightExcited by ambiguity: You like solving open-ended problems and helping define new categories
Product Manager
Product & Operations
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Crusoe.jpg

Staff/Senior Staff Software Engineer - Cloud Hypervisor R&D

Crusoe
USD
0
204000
-
247000
US.svg
United States
Full-time
Remote
false
Cruose's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.About This Role:The Crusoe Cloud Software Development team is seeking a passionate and experienced Senior Staff Software Engineer specializing in Hypervisor Virtualization and Virtualization Research. This pivotal role is critical in the design, development, and optimization of our virtualization technologies, specifically tailored for an all-AI cloud infrastructure. A deep understanding of hypervisor internals, CPU and memory virtualization, I/O virtualization, and performance optimization is essential for developing reliable, high-performance, and secure virtualized environments that power our cutting-edge AI products. This is a full-time position.What You’ll Be Working On:Hypervisor Development & Optimization: Design, develop, and optimize core hypervisor components (e.g., KVM, QEMU, or custom solutions) to achieve maximum performance and efficiency for AI workloads. This includes focusing on CPU, memory, and I/O virtualization techniques.Virtualization Research & Innovation: Conduct in-depth research into advanced virtualization technologies, exploring novel approaches for isolating and accelerating AI compute, storage, and networking resources. Identify and prototype new virtualization features and enhancements to improve density, throughput, and latency.Virtual Hardware & Device Emulation: Develop and enhance virtual hardware components and device emulation, ensuring optimal performance and compatibility for specialized AI accelerators (e.g., GPUs, DPUs) within the virtualized environment.Performance Analysis & Tuning: Analyze and enhance the performance of the entire virtualization stack, from the hypervisor to the virtualized guest OS, with a specific focus on optimizing for AI/ML workloads. This includes profiling, bottleneck identification, and implementing low-level optimizations.System-Level Troubleshooting: Diagnose and resolve complex system issues within the virtualization layer. Work closely with hardware and guest OS teams to debug and resolve integration challenges.Code Review and Quality Assurance: Conduct thorough code reviews to ensure the highest level of software quality, reliability, and security within the hypervisor and virtualization components.Cross-Functional Collaboration: Collaborate with other engineering teams, including hardware design, OS development, and AI/ML application teams, to ensure cohesive and integrated product development.Technical Leadership: Provide technical guidance and mentorship to junior engineers, fostering a culture of technical excellence and collaborative problem-solving within the virtualization team.What You’ll Bring to the Team:Hypervisor Expertise: Proven deep knowledge of hypervisor internals (e.g., KVM, QEMU, Xen, or other bare-metal hypervisors), including CPU virtualization (VT-x/AMD-V), memory virtualization (EPT/NPT, MMU), and I/O virtualization (SR-IOV, virtio).Virtualization Concepts: Strong understanding of virtual machine lifecycle, live migration, snapshotting, and fault tolerance mechanisms.Linux Kernel Familiarity: Experience with Linux kernel internals as they pertain to virtualization, including device drivers, memory management, and scheduling within a virtualized context.Hardware Understanding: Familiarity with hardware architectures relevant to virtualization, including CPUs (x86, ARM), GPUs, and Smart NICs/DPUs. Experience with hardware offloads and acceleration for virtualization.Performance Optimization: Demonstrated ability to identify and resolve performance bottlenecks in complex virtualized systems. Experience with profiling tools and techniques.Debugging & Troubleshooting: Strong debugging skills in complex, distributed systems at the hypervisor and kernel levels.Bonus Points:Experience with virtualization specifically for AI/ML workloads, including GPU virtualization or direct pass-through.Familiarity with container runtimes and their interaction with hypervisors.Contributions to open-source virtualization projects.Experience with security hardening of hypervisors and virtual machines.Benefits:Industry competitive payRestricted Stock Units in a fast growing, well-funded technology companyHealth insurance package options that include HDHP and PPO, vision, and dental for you and your dependentsEmployer contributions to HSA accountsPaid Parental LeavePaid life insurance, short-term and long-term disabilityTeladoc401(k) with a 100% match up to 4% of salaryGenerous paid time off and holiday scheduleCell phone reimbursementTuition reimbursementSubscription to the Calm appMetLife LegalCompany paid Commuter FSA benefit of $200 per monthCompensation:Compensation will be paid in the range of $204,000 - $247,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Software Engineer
Software Engineering
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Sobek.ai

AI Software Engineer, Platform

Sobek AI
USD
140000
-
190000
US.svg
United States
Full-time
Remote
false
About Us and the RoleAt Sobek AI, we are building the secure nervous system for the next generation of life-science innovation networks and inter-government collaborations. We’re backed by $10M+ in grants and funding (including $5M and $3M awards from the Gates Foundation) and work with global, high-impact partners such as PATH and Institut Pasteur de Dakar. We’re looking for a bedrock hire to help us build out the core that makes this possible.You will build and own foundational services that every Sobek product relies on: Secure, high-throughput event ingestion; policy-aware orchestration; reliable LLM integration and first-class observability. The platform you build will directly power our mission to accelerate critical R&D and global emergency coordination.This is a high-impact, high-ownership role for someone who is obsessed with building reusable, enterprise-grade services. You won't just be using AI; you'll also be building the hardened, scalable infrastructure that makes AI trustworthy for the world's most sensitive data. What You'll DoArchitect Core Platform FunctionalityDesign and ship distributed systems including continuous event-ingestion, and task-processing pipelines (e.g. AWS SQS, Lambda functions).Expose clean and highly available REST/gRPC APIs that power real-time permissioning decisions and agent orchestration.Engineer Production-Grade AI SystemsOwn orchestration engines that reliably manage complex workflows across multiple LLMs and other AI services, building the intelligent control plane for cost, latency, and security.Solve the unique systems challenges of production AI: engineering for non-determinism, guaranteeing data provenance throughout complex transformations, and building the operational hooks needed to monitor, debug, and continuously improve our AI systems.Instill Security and Reliability by DesignBake enterprise-grade security into every service, implementing multi-tenant isolation, fine-grained IAM, encryption-at-rest, and auditable trails that meet stringent compliance needs.Own the operational excellence of your services by implementing and monitoring comprehensive instrumentation using tools like Prometheus and OpenTelemetry.Lead Through Engineering ExcellenceServe as a pillar of engineering quality, writing clear Architecture Decision Records and providing thoughtful code reviews. About YouYou are a systems thinker at heart, energized by the challenge of building elegant, resilient platforms that solve novel problems. You believe that great AI infrastructure is a product in itself and a force multiplier for the entire company.You have 5+ years of experience shipping complex backend systems in high-growth environments where quality and speed are not mutually exclusive.You thrive at the intersection of distributed systems and machine learning. You see LLMs not just as a black box to call, but as a new class of architectural component that requires first-principles thinking to deploy safely and reliably at scale.You possess a first-principles understanding of distributed systems: Concurrency, consistency, and event-driven architectures are your native language.You have expert-level fluency in Python or TypeScript/Node.js, and you're comfortable operating across synchronous APIs and asynchronous worker pools.You have a hands-on cloud background and experience turning architectural diagrams into reality with IaC and container orchestration.You have a profound sense of ownership, taking pride in the operational excellence of your services and instinctively mentoring others through the quality of your work.You are a clear communicator and an empathetic collaborator. DetailsCompensation: $140 K – $190 K + equityLocation: Hybrid (Seattle, WA)Visa: We do not sponsor visas for this role at this timeBenefits: Company-paid health coverage (including dependents)
Software Engineer
Software Engineering
Machine Learning Engineer
Data Science & Analytics
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Kalepa.jpg

Manager, Growth (New York)

Kalepa
USD
0
140000
-
170000
US.svg
United States
Full-time
Remote
false
About Kalepa: Commercial insurance is a trillion-dollar industry run out of Microsoft Outlook. Kalepa is upending this.  Our state-of-the-art AI Copilot platform empowers underwriters to make smarter, faster, and more accurate decisions. Our AI is designed to deliver real results - insurers literally see massive improvements to their top and bottom lines as soon as they implement Copilot. That’s why our clients call Copilot “truly an underwriter’s dream” and proclaim that Copilot helps them “almost double the amount of accounts they can look at in the day."  Kalepa's team members bring experience from top technology companies, including Facebook, Google, Amazon, Mastercard, and Uber. Kalepa is backed by leading VCs like IA Ventures and Inspired Capital. Our Values (This is important): Many organizations have a dusty list of corporate values that no one ever follows. Kalepa is not one of those companies. Our values are designed to unlock the potential of our employees.  Success at Kalepa is bred from five core principles: Hustle & Grit - We expect everyone at Kalepa to be excellent at what they do and relentless in pursuing their craft. There are no easy days. Kalepa’s exceptional speed and determination are our biggest differentiators: this is how we win. Customer Focus - We will ruthlessly prioritize the work that drives our clients’ growth, profitability, and efficiency. We are not building things just because they seem cool - we are here to solve our customers’ most strategic problems. Meritocracy - Too many exceptional people are stifled by corporate bureaucracies. At Kalepa, those people excel - and we reward tremendous results with rapid promotions and compensation growth.  Transparency - We are honest with each other. We don’t believe in back-office politics and keeping employees in the dark. Transparency allows us to instantly cut to the heart of the matter and figure it out together. Experimentation - For many of the problems we face, no company has ever solved them before. We tackle these by quickly testing, measuring, and iterating to determine the path to success. In addition to our NY office, we have remote employees speaking 10+ languages across the globe. But we invest in bringing our people together both for regional meetups and global offsites (2021 - Playa Del Carmen | 2022 - Rome | 2023 - Buenos Aires | 2024 - Lisbon). Kalepa’s culture isn’t for everyone, and that’s ok. But for the people who are a fit, they can’t imagine working elsewhere.  About the Role: ‍Base Salary: $140K - $170K* Kalepa is a startup on a mission to transform and disrupt commercial insurance through technology. We are seeking an exceptional Manager to join our Growth team in our New York City HQ. This is a high-impact, client-facing role that combines relationship building, analytics, software, and strategy to drive measurable value for some of the largest insurance carriers.  The Growth team at Kalepa is responsible for delivering outstanding value to our clients via Copilot, Kalepa's SaaS platform. The team functions as both a client partner and a bridge between our clients and Kalepa's development team. You will be expected to take ownership of and develop Kalepa’s client success function, in partnership with and reporting to the VP who leads the group. Kalepa’s clients include some of the largest insurance carriers in the US, as well as smaller regional carriers and MGAs (Managing General Agents). You will be expected to ensure that Kalepa’s clients have the highest levels of satisfaction, deliver value that drives client retention and revenue expansion, and actively support the development of a world-class Growth team. Travel to clients will be required and encouraged when practicable. Specific elements of the role include: Foster and own trust-based relationships with underwriters and executives alike  Master Kalepa's Copilot SaaS platform Prepare and deliver presentations to C-level executives Plan, execute, and lead client user training Leverage large datasets to analyze the impact on client KPIs Lead 1:1 and group user sessions to gather feedback, educate, and ensure clients are getting the utmost value from Copilot Coordinate with Kalepa’s Product team to support Copilot’s growth via issue identification, remediation tracking, and enhancement drafting About You: 5+ years in a client-facing enterprise SaaS, growth, consulting, sales engineering, or technical sales/solutions role  Based in the greater New York City area Hustle mindset - you remove obstacles, take initiative, and find ways to get things done  Commercially oriented, data-driven, and excited to scale a world-class SaaS product  A natural relationship-builder who champions the voice of our clients  Comfortable navigating ambiguity in a fast-paced startup environment Strong communicator with a focus on transparency and action - you value open, frank, and respectful communication  As a plus: InsurTech or FinTech experience Experience at a venture-backed startup during hypergrowth Analytics background and experience with SQL What You’ll Get: Competitive salary (based on experience level)* Equity options package Work with an ambitious, smart, global, and fun team to transform a $1T global industry Ground floor opportunity – senior associate at a rapidly growing startup Excellent benefits: 100% covered medical, 100% covered vision and dental, and others 20 days of PTO a year Continuing education credits. 401(k) plan with employer contribution (regardless of employee contribution) Global team off-sites (2021 - Playa del Carmen, 2022 - Rome, 2023 - Buenos Aires, 2024 - Lisbon) *The salary range listed is an estimate and will vary based on a variety of factors. Final compensation will be determined during the offer stage based on relevant experience, performance during the interview process, and geographic location, and may therefore differ from the posted range. 
Growth Marketer
Marketing & Sales
Partnerships & Business Development
Marketing & Sales
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Hayden AI.jpg

Staff Machine Learning Engineer

Haydenai
USD
0
222200
-
288900
No items found.
Full-time
Remote
true
About UsAt Hayden AI, we are on a mission to harness the power of computer vision to transform the way transit systems and other government agencies address real-world challenges.From bus lane and bus stop enforcement to transportation optimization technologies and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive toward a sustainable future.Job Summary:As a Staff Machine Learning Engineer, you will play a critical role in the architecture and refinement of our cutting-edge perception system. You will leverage a wide spectrum of machine learning techniques, from foundational deep learning and computer vision models to classical algorithms and multi-modal AI models, to solve complex, real-world challenges. Your broad expertise across the machine learning landscape, combined with your proven leadership, will be essential in driving performance improvements and ensuring seamless integration across the company. In this role, you will define and lead high-impact projects, identify new opportunities for innovation, and help shape the future of ML at Hayden AI.Responsibilities: Define and lead projects, driving the entire ML system development life cycle from problem definition and data acquisition to deployment and continuous improvement in production.Guide and mentor cross-functional teams, fostering a collaborative environment and elevating the technical expertise across the company.Actively contribute to the development and refinement of our machine learning models in production, writing clean, efficient, and well-documented code.Design and train deep learning models for complex urban scene perception, classification, object detection, tracking and semantic segmentation.Collaborate with cross-functional teams (cloud/device) for seamless integration and monitoring of machine learning models.Design and implement automated pipelines for the continuous training, evaluation, and improvement of our machine learning models.Analyze data to identify performance bottlenecks and uncover opportunities for system enhancement.Communicate technical findings and insights effectively to stakeholders across the company to drive performance improvements.Utilize data visualization tools to present complex information clearly for informed decision-making.Required Qualifications:Ph.D. or Master's in Machine Learning, Computer Science, Robotics, Electrical Engineering, or a related field.10+ years of relevant experience in machine learning, deep learning, and computer vision, with a focus on image classification, object tracking, semantic segmentation, and urban scene understanding.Proven ability to deploy deep learning systems in real-world, customer-facing production environments.Advanced Python programming skills with a strong foundation in software design principles and extensive experience with relevant machine learning libraries and frameworks.Expertise in PyTorch or TensorFlow is required; familiarity with both is a significant plus.Deep hands-on experience with OpenCV.Demonstrated experience with cloud-based deployments on platforms such as AWS, GCP, or Azure.Hands-on experience with containerization and orchestration technologies, including Docker and Kubernetes.Experience with the management and optimization of cloud-based GPU nodes for training and inference is a plus.Experience leveraging large foundational models for a variety of computer vision tasks.Demonstrated proficiency in data science and traditional machine learning algorithms (e.g., SVMs, Random Forests).Prior experience with building and maintaining automated machine learning pipelines is highly desirable.A strong understanding of both cloud and on-device systems for effective model deployment and integration.
Machine Learning Engineer
Data Science & Analytics
Computer Vision Engineer
Software Engineering
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Decagon.jpg

Founding Value Consultant

Decagon
USD
0
220000
-
280000
US.svg
United States
Full-time
Remote
false
About DecagonDecagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values—customers are everything, relentless momentum, winner’s mindset, and stronger together—shape how we work and grow as a team.About the Role: Decagon is looking for a Founding Value Consultant to lead and scale our value-based selling efforts with enterprise customers. This role sits at the intersection of sales strategy, financial modeling, and executive engagement. You will partner with Sales, Product, Customer Success, and Finance to quantify and articulate the business impact of Decagon’s AI-native platform, enabling executive buyers to make confident, ROI-driven decisions. You may be a good fit if you:5+ years in value engineering, consulting, sales engineering, or strategic financePartner with Account Executives on strategic deals to uncover customer pain points and build compelling ROI and business casesDevelop industry-specific value frameworks, ROI models, and financial justification materials that resonate with CFOs, COOs, and CX leadersTranslate platform capabilities into measurable business outcomes for enterprise customersStrong financial modeling and Excel skillsExecutive presence and ability to communicate with senior stakeholdersExperience with enterprise buying cycles and value-based selling methodologiesEven better if you:Experience in SaaS, enterprise customer operations, or regulated industriesFamiliarity with GTM systems and workflowsMBA, consulting, or finance backgroundExperience in a high-growth startup environment
Implementation Lead
Software Engineering
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Kalepa.jpg

Senior Backend Engineer (USA/Canada)

Kalepa
USD
0
170000
-
210000
US.svg
United States
CA.svg
Canada
Full-time
Remote
true
About Kalepa: Commercial insurance is a trillion-dollar industry run out of Microsoft Outlook. Kalepa is upending this.  Our state-of-the-art AI Copilot platform empowers underwriters to make smarter, faster, and more accurate decisions. Our AI is designed to deliver real results - insurers literally see massive improvements to their top and bottom lines as soon as they implement Copilot. That’s why our clients call Copilot “truly an underwriter’s dream” and proclaim that Copilot helps them “almost double the amount of accounts they can look at in the day."  Kalepa's team members bring experience from top technology companies, including Facebook, Google, Amazon, Mastercard, and Uber. Kalepa is backed by leading VCs like IA Ventures and Inspired Capital. Our Values (This is important): Many organizations have a dusty list of corporate values that no one ever follows. Kalepa is not one of those companies. Our values are designed to unlock the potential of our employees.  Success at Kalepa is bred from five core principles: Hustle & Grit - We expect everyone at Kalepa to be excellent at what they do and relentless in pursuing their craft. There are no easy days. Kalepa’s exceptional speed and determination are our biggest differentiators: this is how we win. Customer Focus - We will ruthlessly prioritize the work that drives our clients’ growth, profitability, and efficiency. We are not building things just because they seem cool - we are here to solve our customers’ most strategic problems. Meritocracy - Too many exceptional people are stifled by corporate bureaucracies. At Kalepa, those people excel - and we reward tremendous results with rapid promotions and compensation growth.  Transparency - We are honest with each other. We don’t believe in back-office politics and keeping employees in the dark. Transparency allows us to instantly cut to the heart of the matter and figure it out together. Experimentation - For many of the problems we face, no company has ever solved them before. We tackle these by quickly testing, measuring, and iterating to determine the path to success. In addition to our NY office, we have remote employees speaking 10+ languages across the globe. But we invest in bringing our people together both for regional meetups and global offsites (2021 - Playa Del Carmen | 2022 - Rome | 2023 - Buenos Aires | 2024 - Lisbon). Kalepa’s culture isn’t for everyone, and that’s ok. But for the people who are a fit, they can’t imagine working elsewhere. About the role: Salary range: $170K - $210K* for US applicants  We are looking for smart programmers who love to code, seek challenging problems and appreciate recognition for excellent work. As a core engineer you will step into a greenfield opportunity where your efforts will have a massive impact. You will be working on cutting edge tech including NLP, firmographic data, entity resolution and much more. In this role you will work to solve interesting problems at the intersection of large and performant data pipelines, distributed systems, machine learning models, and robust infrastructure. You will be collaborating with a global team of full-stack, data, ML, and DevOps engineers who are considered polyglots flexing their ability to adapt as we scale.   You'll be right at home if you: Have a minimum of 5+ years of relevant software engineering experience. Have excellent development skills including design, debugging and problem solving. You possess a bachelors or master's degree in computer science or a related field. We primarily use Python3 however are open to seeing your code in other OO languages (Java, C++, C#, etc). Experience with AWS as we work with serverless technologies and asynchronous workflow. (EC2, Lambda, etc.) Have worked with relational databases with a preference for PostgreSQL Love working on distributed systems creating scalable, fault-tolerant infrastructure. Can build data driven microservices leveraging RESTful API's. Have worked with some of the following tools: Docker, Git, GitHub, Flask, NumPy,Pandas. What you’ll get: Competitive salary (based on experience level)*. Significant equity options package. Work with an ambitious, smart, global, and fun team to transform a $1T global industry. 20 days of PTO a year. Global team offsites. 100% covered PPO medical, 100% covered vision and dental for individuals and families. Healthy living/gym stipend. Mobile phone bill stipend. Continuing education credits. 401(k) plan with employer contribution (regardless of employee contribution) *The salary range listed is an estimate and will vary based on a variety of factors. Final compensation will be determined during the offer stage based on relevant experience, performance during the interview process, and geographic location, and may therefore differ from the posted range.   
Software Engineer
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Machine Learning Engineer
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HELLO ROBIN.jpg

Senior Product Manager

Robin
USD
175000
-
200000
US.svg
United States
Full-time
Remote
false
About RobinRobin is on a mission to rebuild the legal industry — starting with making contracts simple for everyone. We are a pioneer in Legal AI, built on proprietary models, licensed data, and deep partnerships with Anthropic and AWS. Since 2019, we’ve expanded our footprint to 4 continents and have been supporting many of the world’s most successful businesses, including GE, Pfizer, KPMG, and UBS.About this roleAs a Senior Product Manager at Robin AI, you will be pivotal in solving problems that the $1T legal industry has learned to live with.You will have an impact from day one, collaborating closely with senior leadership to help set the overall product strategy and direction for Robin AI. You will have the opportunity to create industry-leading products to help lawyers harness the capabilities of a generative AI copilot.Our work is multi-disciplinary and brings together world-class talent from Meta, Palantir, Netflix, and Airbnb across engineering, AI, design, and the law. You’ll work closely with the design and engineering teams to set the direction and deliver user-friendly, AI-powered products that make lives easier for everyone who uses our tools.You will be responsible for laying out the end-to-end vision and strategy for your product team, owning the roadmap and goals, and leading the team to build the greatest possible experience for our users. You’ll constantly be seeking out ways to use customer feedback and data to improve the product. #LI-BD1ResponsibilitiesEstablish the product vision and strategy for your team.Own the product roadmap, aligning with the product team, cross-functional partners (Product Marketing, Sales, Customer Experience, etc.) and the Executive team.Take a user-centric approach to design easy-to-use and intuitive products.Develop a strong empathy for our customers, building an understanding of the biggest opportunities to address their pain points.Define and own the goals and success metrics for your area of the product.Build deep expertise on the subject matter both through user research, marketplace data, and an understanding of the competitive landscape.Work with Product Marketing to craft the narrative and messaging that communicate the benefits and features of your team’s products.Efficiently ship product and deliver impact for Robin AI and our users.Lead and inspire the cross-functional team to deliver on their mission.Communicate clearly and concisely to drive clarity within the product team and across the company.What about my skills?Minimum requirements:Over 4 years in a product management role.Experience managing customer-facing data products end-to-end (example products include search, recommendations, insights, etc.).Exceptional communication and presentation skills; both written and verbal.A deep systems thinker, able to organize and distil complex information.Demonstrated track record of working with engineers to deliver excellent user experiences.A strong ability to use qualitative insights and data to guide product decisions.A growth mindset and passion for learning and expanding your product leadership skills.Ability to lead a cross-functional team in a dynamic, fast-paced environment. Excellent collaboration skills.Ideal skillset also includes:A technical degree (Computer Science, Engineering, Sciences, Math, etc.).Experience in the 0-1 to and growth phases of a product lifecycle.Experience in world-class enterprise product teamsWhat’s in it for youSalary: $175,000 - $200,000Hybrid schedule: We offer a flexible working schedule. #LI-HYBRIDEquity package: Generous equity scheme - everyone gets to be an owner of Robin AI!Annual leave: 15 days PTO, in addition to the public holidays observed in the USA.Health: Medical, dental, and vision coverage.401k retirementGrowth opportunities: We prioritise promotions for high performers and help you to progress your career.What’s it like working at Robin?Our culture and values attract people who are creative, resourceful, and share our passion for excellence. At Robin, you're encouraged to push yourself and empowered to take risks. We support each other to think big, try new ideas, and navigate uncertainty. Whether you're at our headquarters or one of our worldwide offices, you'll find a world of opportunities to grow, thrive, and make a meaningful impact. See what life is like at Robin.Diversity, Equity and Inclusion at RobinWe are committed to building one of the most diverse technology companies in the world. As of 2024, more than 30% of our employees come from ethnic minority backgrounds, and 51% of roles are held by women. We know that transforming the legal industry requires diverse perspectives, so we're creating an environment where innovation thrives through inclusion.Robin operates a direct hiring model and any speculative CVs shared via agencies will be treated as a gift.
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Staff Product Manager

Robin
USD
0
200000
-
225000
US.svg
United States
Full-time
Remote
false
About RobinRobin is on a mission to rebuild the legal industry — starting with making contracts simple for everyone. We are a pioneer in Legal AI, built on proprietary models, licensed data, and deep partnerships with Anthropic and AWS. Since 2019, we’ve expanded our footprint to 4 continents and have been supporting many of the world’s most successful businesses, including GE, Pfizer, KPMG, and UBS.About this roleAs a Staff Product Manager at Robin AI, you will be pivotal in solving problems that the $1T legal industry has learned to live with.You will have an impact from day one, collaborating closely with senior leadership to help set the overall product strategy and direction for Robin AI. You will have the opportunity to create industry-leading products to help lawyers harness the capabilities of a generative AI copilot.Our work is multi-disciplinary and brings together world-class talent from Meta, Palantir, Netflix, and Airbnb across engineering, AI, design, and the law. You’ll work closely with the design and engineering teams to set the direction and deliver user-friendly, AI-powered products that make lives easier for everyone who uses our tools.You will be responsible for laying out the end-to-end vision and strategy for your product team, owning the roadmap and goals, and leading the team to build the greatest possible experience for our users. You’ll constantly be seeking out ways to use customer feedback and data to improve the product. #LI-BD1ResponsibilitiesEstablish the product vision and strategy for your team.Own the product roadmap, aligning with the product team, cross-functional partners (Product Marketing, Sales, Customer Experience, etc.) and the Executive team.Take a user-centric approach to design easy-to-use and intuitive products.Develop a strong empathy for our customers, building an understanding of the biggest opportunities to address their pain points.Define and own the goals and success metrics for your area of the product.Build deep expertise on the subject matter both through user research, marketplace data, and an understanding of the competitive landscape.Work with Product Marketing to craft the narrative and messaging that communicate the benefits and features of your team’s products.Efficiently ship product and deliver impact for Robin AI and our users.Lead and inspire the cross-functional team to deliver on their mission.Communicate clearly and concisely to drive clarity within the product team and across the company.What about my skills?Minimum requirements:Over 6 years in a product management role.Experience managing customer-facing data products end-to-end (example products include search, recommendations, insights, etc.).Exceptional communication and presentation skills; both written and verbal.A deep systems thinker, able to organize and distil complex information.Demonstrated track record of working with engineers to deliver excellent user experiences.A strong ability to use qualitative insights and data to guide product decisions.A growth mindset and passion for learning and expanding your product leadership skills.Ability to lead a cross-functional team in a dynamic, fast-paced environment. Excellent collaboration skills.An ideal skillset also includes:A technical degree (Computer Science, Engineering, Sciences, Math, etc.).Experience in the 0-1 to and growth phases of a product lifecycle.Experience in world-class enterprise product teamsWhat’s in it for youSalary: $200,000 - $225,000Hybrid schedule: We offer a flexible working schedule. #LI-HYBRIDEquity package: Generous equity scheme - everyone gets to be an owner of Robin AI!Annual leave: 15 days PTO, in addition to the public holidays observed in the USA.Health: Medical, dental, and vision coverage.401k retirementGrowth opportunities: We prioritise promotions for high performers and help you to progress your career.What’s it like working at Robin?Our culture and values attract people who are creative, resourceful, and share our passion for excellence. At Robin, you're encouraged to push yourself and empowered to take risks. We support each other to think big, try new ideas, and navigate uncertainty. Whether you're at our headquarters or one of our worldwide offices, you'll find a world of opportunities to grow, thrive, and make a meaningful impact. See what life is like at Robin.Diversity, Equity and Inclusion at RobinWe are committed to building one of the most diverse technology companies in the world. As of 2024, more than 30% of our employees come from ethnic minority backgrounds, and 51% of roles are held by women. We know that transforming the legal industry requires diverse perspectives, so we're creating an environment where innovation thrives through inclusion.Robin operates a direct hiring model and any speculative CVs shared via agencies will be treated as a gift.
Product Manager
Product & Operations
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Senior Software Engineer, Backend Development (Ad Cloud Platform team)

Appier
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TW.svg
Taiwan
Remote
false
About Appier  Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information. About the role Software engineers at Appier build a wide range of platforms and services that interconnect data and AI with our customers and users. As a Senior Software Engineer, Backend Development at Ad Cloud Platform Team, you will design and build scalable and performant backend architecture, own and drive the technical roadmap for sizable projects or services, mentor junior engineers, and facilitate high performance agile teams collaborating with cross-functional teams.   About you  [Minimum Qualifications] 3+ years of hands-on experience in backend software development, particularly with high-performance, high-concurrency systems. Proficient in one or more of the following languages, Python is preferred. Strong experience in system design and architecture for scalable and distributed systems, especially within a Linux environment. Good understanding of Network API Design (e.g., RESTful APIs, gRPC, GraphQL) and experience with message queues (e.g., Kafka, Pub/Sub) for data pipelines. Solid knowledge of SQL/NoSQL databases (e.g., MySQL, MongoDB, Redis, ClickHouse, PostgreSQL) and experience with database optimization and scaling strategies. Familiarity with DevOps practices, including CI/CD pipelines, Docker, Kubernetes, and cloud platforms (AWS, GCP, or Azure). Experience with observability tools (e.g., Prometheus, Grafana) and robust monitoring and alerting implementation. Proactive, excellent problem-solving skills, and strong communication in a cross-functional team setting.   [Preferred Qualifications] BS/MS degree in Computer Science or a related field. Demonstrated ability to develop complex business features with PM, QA, and front-end engineers.. Experienced in promoting backend architecture upgrades or improving development processes.   #LI-AK1
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Applied AI Engineer

Console
USD
0
200000
-
350000
US.svg
United States
Full-time
Remote
false
About UsConsole is an AI platform that automates IT and internal support. We help companies scale without scaling headcount, and give employees instant resolution to their issues. Our agents understand the full context of the organization, handle requests end-to-end and pull in humans only when necessary.Today, companies like Ramp, Scale, Webflow, and Flock Safety rely on Console to automate over half of their IT & HR requests. We've won every bake-off against our competitors, closed every trial customer and expect to 10x usage by year-end.We're a small, talent-dense team: naturally curious, high-agency and low-ego. Our organization is very flat and ideas win on merit, not hierarchy. We're hiring exceptional people to keep up with demand. We're backed by Thrive Capital and world-class angels.About the roleAs an Applied AI Engineer at Console, you’ll work on the core agent loop and the many AI flows that make our product feel like magic. You will work closely with the product team and leadership to ship experiences which delight users and "just work".Some examples of work you might do:Building a copilot agent that human agents can delegate work to and get 10x more doneArchitecting product flows that collect user feedback and feed into online evals for rapid iterationLearning from unresolved tickets and suggesting new automations to customers automaticallyYou'll have room to be creative, own projects end-to-end, and shape both the platform and the product vision.This role is based in San Francisco, CA. We work in-person and offer relocation assistance to new employees.About youYou're a product builder with strong generalist technical skills, and you know how to maximize your impact to deliver great experiences for users and customersYou have great taste; you understand that the best AI experiences feel great to use and you care deeply about getting the details rightYou carefully study data to discover qualitative insights from individual traces and can build quantitative systems to evaluate performance at scaleYou're immersed in the world of frontier AI and constantly learning about effective AI architectureYou've worked on AI systems with real usage and know how to iterate effectively on production agentsRequirements4+ years of full-time software engineering experience, with a recent focus on applied AI product engineeringComfortable working and contributing across the entire stack (Typescript/Node/React)Obsessed with building incredible product experiences for users, and never happy with "good enough"Why join Console?Product-market fit: We have built the leading product in our category, in a massive market. We've hit an inflection point and are on track to build a generational company. World-class team: We seek high agency contributors who are comfortable navigating ambiguity, ruthlessly prioritize what matters and are action-biased.Grow with us: We reward impact, not credentials or years of experience. We intend to grow talent from within as we scale up.Competitive pay and benefits: top compensation with full benefits including:Equity with early exercise & QSBS eligibilityComprehensive health, dental, and vision insuranceUnlimited PTO401(k)Meals provided daily in office
Machine Learning Engineer
Data Science & Analytics
Software Engineer
Software Engineering
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Pricing & Value Engineering Lead

Air Ops
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US.svg
United States
Full-time
Remote
false
About AirOpsToday thousands of leading brands and agencies use AirOps to win the battle for attention with content that both humans and agents love.We’re building the platform and profession that will empower a million marketers to become modern leaders — not spectators — as AI reshapes how brands reach their audiences.We’re backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital, and we’re building a world-class team with in-person hubs in San Francisco, New York, and Montevideo, Uruguay.Pricing & Value Engineering Lead (Enterprise)We’re looking for a Pricing & Value Engineering Lead to own how AirOps captures and communicates value to our enterprise customers. This role is ideal for someone who thrives at the intersection of monetization strategy, analytics, and customer impact—someone analytical enough to design pricing models from scratch, and commercially minded enough to build compelling ROI cases that help close and expand enterprise deals. You’ll partner deeply with Product, Sales, and Marketing to ensure our pricing, packaging, and value stories reflect both what we’re building and how customers experience AirOps.Key ResponsibilitiesOwn pricing & packaging strategy — define tiers, overages, thresholds, and enterprise constructs that align price with value and drive adoption.Work closely with Product to tie pricing and entitlements to usage telemetry, validate packaging approaches, and ensure monetization aligns with roadmap priorities.Collaborate with Sales & Marketing to craft compelling value narratives, ROI models, and customer-facing materials that support acquisition, expansion, and renewal plays.Build and standardize business value frameworks (ROI models, TEI-style analyses, payback calculators) for use in enterprise sales cycles.Partner with Sales leadership on deal strategy, pricing approvals, and non-standard terms playbooks to protect margins while enabling strategic wins.Analyze product usage and market data to identify monetization opportunities, run experiments, and measure pricing change impact.Work with Marketing to integrate pricing and value stories into campaigns, launches, and content that resonates with target personas.Advise on tooling & processes for quoting, billing, and reporting (Stripe/Chargebee, CPQ, CRM alignment).Enable Sales & CX with training, playbooks, and materials to confidently position pricing and value in enterprise conversations.Continuously monitor market trends and competitor strategies to keep AirOps ahead in pricing innovation.Experience4–6 years overall experience, with a stint in investment banking, trading, management consulting, strategic finance, product, or similar analytical role; and with at least one role in an early-stage startup.Track record of pricing model design, monetization strategy, or value engineering for enterprise customers.Strong analytical skills with advanced spreadsheet modeling; SQL skills preferred for product and customer usage analysis.Proven ability to work across Product, Sales, Marketing, Finance, and Executive teams to drive decisions and execution.Comfortable presenting to both internal leadership and customer executives (CFO, COO, CRO).Familiarity with usage-based and AI/LLM product pricing models.Experience with CPQ, billing, and CRM systems a plus.Exceptional written and verbal communication skills, with the ability to translate data into compelling business narratives.Our Guiding PrinciplesExtreme OwnershipQualityCuriosity and PlayMake Our Customers HeroesRespectful CandorBenefitsEquity in a fast-growing startupCompetitive benefits package tailored to your locationFlexible time off policyGenerous parental leaveA fun-loving and (just a bit) nerdy team that loves to move fast!
Product Manager
Product & Operations
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AI Investment Partner (Sr Director), Taiwan

Appier
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TW.svg
Taiwan
Remote
false
Appier is a technology company which aims to provide artificial intelligence platforms to help enterprises solve their most challenging business problems. Appier was established in 2012 by a passionate team of computer scientists and engineers with expertise in AI, data analysis, distributed systems, and marketing. About the Role: We are looking for a highly strategic, entrepreneurial, and impact-driven Investment Partner to join Appier's Strategy Team. This high-impact leadership role is responsible for driving Appier's strategic investments in early-stage startups (Seed to Series A), focusing on companies with innovative technologies especially around the theme of agentic AI. You will lead the end-to-end investment process, from sourcing and due diligence to deal execution and portfolio management, working closely with C-level leadership. This role combines deep market insight, rigorous financial analysis, and a strong ability to build relationships with founders and the broader startup community to unlock strategic growth opportunities for Appier.   Responsibilities Lead and build the end-to-end process of sourcing, evaluation, and execution of new investment opportunities in early-stage startups (Seed to Series A). Conduct comprehensive due diligence, including market analysis, competitive landscape, technology assessment, financial modeling, and team evaluation. Present investment recommendations to Appier's leadership and investment committee, articulating strategic fit and potential returns. Negotiate investment terms and structures to align with Appier's strategic and financial objectives. Support portfolio companies post-investment, providing strategic guidance, fostering synergies with Appier's products and teams, and assisting with follow-on funding rounds. Build and maintain strong relationships with founders, venture capitalists, incubators, and other key players in the startup ecosystem. Collaborate with Appier's product, engineering, and business development teams to identify and evaluate potential strategic partnerships arising from the investment pipeline. Develop and refine Appier's investment thesis and strategy in alignment with overall corporate objectives   About you 10+ years of experience in venture capital, corporate venture capital, private equity, or strategic investment roles, with a proven track record of successful investments in early-stage technology companies. Strong analytical, financial modeling, and business case development skills, particularly in early-stage valuations. Deep understanding of the AI, advertising technology, and marketing technology landscapes. Proven ability to identify, evaluate, and lead complex investment deals. Excellent written and oral communication skills in English and Mandarin. Established network within the global startup and venture capital communities. Entrepreneurial mindset with a bias for action and execution, comfortable working independently and as part of a lean, high-performing team.   #LI-JP1  
Product Manager
Product & Operations
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Technical Program Manager - Voice AI (Offshore)

Thoughtful
USD
0
180000
-
220000
US.svg
United States
Full-time
Remote
false
Opportunity As a Technical Program Manager at Thoughtful AI, you'll be at the forefront of optimizing our offshore operations, driving transformative impact through our leading AI Agent voice product. You will leverage your expertise in data analysis, customer discovery, and project management to deeply understand operational challenges in offshore voice calls, crafting aggressive and high-impact roadmaps that prioritize cost efficiencies and amplify business value in this critical area. In this role, you'll operate with the agility of a small, empowered team and the resources to turn strategic visions into tangible results. You’ll collaborate closely with cross-functional teams of engineers, product managers, and operations leads to ensure our AI Agent voice product handles the workload typically performed by an offshore team, reducing costs while enhancing efficiency and patient outcomes in healthcare settings. This position may involve heavy travel to India to support offshore partnerships and operations. As a domain expert, you’ll own the execution for offshore voice call handling with our AI Agent voice product, focusing on a specific cost reduction target. Your technical and strategic skills will enable you to lead initiatives that deliver meaningful wins in a highly impactful area of the business, helping healthcare clients achieve unprecedented operational savings and performance. Learn more about our Warrior culture. Key Responsibilities Lead Problem Discovery: Deeply investigate and define challenges in offshore voice call operations, gathering insights from data and stakeholders to inform the strategic deployment of our AI Agent voice product. Drive Data-Driven Decision Making: Utilize data analysis and operational research to prioritize features and improvements for voice call handling, ensuring roadmap decisions align with cost reduction targets and business objectives. Exemplify Impeccable Project Management: Oversee seamless execution of offshore initiatives through detailed planning, clear communication, and proactive issue resolution, delivering high-impact projects on time while managing travel to India as needed. Serve as the Voice of Truth: Act as a trusted advisor to stakeholders, transparently sharing insights on technical limitations, offshore challenges, or opportunities related to voice call operations. Evaluate Business Impact: Assess how various technical approaches affect cost outcomes in offshore voice calls, using data to prioritize roadmaps that support targeted reductions and overall business goals. Optimize Discovery and Delivery Processes: Collaborate on creating efficient processes and playbooks for offshore voice call management, streamlining problem discovery and roadmap planning for scalable, high-quality implementations. Inform Product Design with Data Insights: Work with product and engineering teams, incorporating findings from offshore operations and customer discovery to refine the AI Agent voice product for emerging needs in voice call handling. Lead Cross-Functional Collaboration: Guide and mentor cross-functional teams, including program managers, engineers, and offshore partners, to ensure aligned exploration and execution of voice call initiatives. Minimum Qualifications Bachelor’s Degree in Computer Science, Math, or related discipline required, or eight years of equivalent work experience. 5+ years of experience in program management, ideally with a focus on data science, machine learning / AI, voice technologies, or related fields. Experience in external customer-facing or offshore operational environments is essential. The ability to think creatively to solve problems with a straightforward approach. Exceptional written and verbal communication skills with a talent for the precise articulation of hypotheses and outcomes. Ruthless prioritization skills. An entrepreneurial mindset and determination to do whatever it takes to achieve your mission, including willingness to travel heavily to India. Preferred Qualifications Having worked in high-stakes projects with executive visibility and scrutiny, particularly in cost optimization or offshore operations. You have a strong background in technical program management, ideally from a data-heavy, AI, or healthcare technology company with experience in voice products. Experience with Python, AI, automation, RPA, OCR, voice recognition technologies, IaaS, PaaS, DevOps, and product engineering. The ideal candidate will have demonstrated the ability to work collaboratively across the organization, possess strong technical and leadership skills, and have experience building and fostering strong working relationships, including with offshore teams. Experience influencing without direct authority at senior levels of internal and external organizations, as well as strong people and negotiation skills, especially in international contexts. Ability to travel up to 25 percent of the year. Thoughtful AI Benefits Market-leading base salary and bonus. Employee stock. Medical, dental, and vision insurance for you and your dependents. We expect you to unwind and disconnect for three weeks per year while still getting paid. California Salary Range $180,000—$220,000 USD
Technical Product Manager
Product & Operations
Program Manager
Software Engineering
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Build your Own Role!

Squint
USD
0
50000
-
250000
US.svg
United States
Full-time
Remote
false
About UsAt Squint, we're building technology that matters. While many tech companies focus on digital-first industries, we've set our sights on empowering the 80% of the global workforce that keeps our world running: frontline manufacturing operators. From soda cans to tires, toothpaste to chocolate bars, chips to napkin holders, these are the people who build the things you touch and see every single day.The Leading Manufacturing Intelligence PlatformSquint delivers critical knowledge to frontline workers exactly when and where they need it. Our platform transforms manufacturing operations by putting AI and AR capabilities directly at workers' fingertips, creating what we call "agentic manufacturing" – where every team member has the power to make informed decisions in real-time using practical, applied artificial intelligence tools.Proven Impact with Industry LeadersOur technology serves Fortune 500 leaders across Automotive, Consumer Packaged Goods, and Life Sciences industries. These companies trust Squint to capture and activate their essential operational know-how, resulting in measurable improvements: reduced downtime, minimized waste, and optimized productivity at scale.Technology that Respects its UsersWe build consumer-grade software that delivers enterprise-grade results on familiar devices: phones and tablets. By combining cutting-edge innovation with deep customer insights, we create tools that feel intuitive while transforming how physical production environments operate.Backed and Built by the BestWe raised a $40m Series B at a $265m valuation and are backed by elite investors; including Sequoia Capital, Menlo Ventures, TCV and The Westly Group. Our co-founders have been recognized on Forbes' 30 Under 30 for Manufacturing and Industry, and Fast Company named us one of the most innovative augmented and virtual reality companies of 2025.Join Us in Making a DifferenceWhen you join Squint, you're not just building another app – you're creating technology that improves daily work life for people who manufacture the products our world depends on. It's meaningful work with visible impact. Build Your Own Role at Squint If you don't see a perfect fit for your background, feel free to submit a resume below. Let us know what impactful skills and experiences you bring to table and why you'd be a great addition to the team. We're always on the hunt for world-class talent so if there's a fit, we'll reach out! BenefitsCompetitive Salary and EquityComprehensive Medical, Vision, and Dental careFlexible PTO PolicyLunch and Dinner ServiceWellness BenefitMaven Family Planning BenefitsPartnership with Care.comMental Health Services401(k) Retirement PlanPre-Tax Commuter Benefit for Parking & Public TransitCompany-wide Retreats A Final NoteWe are committed to creating a diverse and inclusive workplace. Squint is an equal opportunity employer, welcoming applicants from all backgrounds without regard to race, gender, age, or any other protected characteristic. We encourage you to apply even if you're not quite sure you fit all the requirements for the role! Ready to redefine the future? Join us at Squint and be a part of something revolutionary.
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Director, Technical Program Management (R3752)

Shield AI
0
0
-
0
US.svg
United States
Full-time
Remote
false
Job Description:The Technical Program Manager will lead the development of transformative autonomy for large-scale efforts across crewed and uncrewed platforms. This role is responsible for ensuring programs are effectively tracking budget, schedule, and scope, and that they are delivering results aligned with Shield AI and customer expectations. The individual will collaborate closely with engineering, capture, product development, and external stakeholders to ensure alignment and clarity of objectives. Additionally, this role will contribute to efforts with partner organizations as they build their own solutions.   What you'll do:Serve as the program manager to ensure all program elements are flawlessly executed. Deliver exceptional, proven, and reliable performance in support of customer and end-user’s needs through execution of each phase (Initiation, Planning, Execution, Monitoring, Closure) of Shield AI’s programs.  Support internal team and customer relationships. Facilitate execution and address or escalate issues for programs, projects, and operational performance.   Own development and ongoing execution of project plans, scope, schedule, and management, astutely evaluating the balance and re-balance the often-shifting customer cost, schedule, and technical parameters/priorities of each program as it progresses during the overall life cycle.   Develop and maintain effective relationships with a broad range of stakeholders including managers, customers, key partners and suppliers, both locally and internationally. Be able to operate and make decisions that reflect cultural nuances and overarching political and/or military factors.  Drive the accurate and timely tracking and reporting of internal budget, resource, and project management standard metrics. Drive the accurate and timely tracking and reporting of all customer or end user contractually required deliverables. Drive a consistent cadence of well-organized, well-facilitated, and effective meetings, including preparation and follow up activities. Complete critical path analyses including the evaluation of potential means to accelerate the pace or mitigate identified risks. Identify potential bottlenecks or delays in programs and drive efforts to achieve schedule milestones.  Support business development efforts as they develop & evolve from current programs and related opportunities, including requests for tender, proposal, or information, expressions of interest, and unsolicited offers. Program Leadership and Drive Execution: Lead and Drive execution of large-scale, complex programs and rapid prototypes from initiation through delivery, ensuring alignment with customer expectations, budget, schedule, and scope.  Budget, Schedule, and Scope Management: Maintain overall responsibility for program budgets, schedules, and scope, ensuring that all projects stay within financial and time constraints. Monitor and control program expenses, track progress against schedules, and ensure that scope is managed through change control processes to avoid scope creep.  Collaboration with Engineering Leadership: Partner closely with engineering leaders to ensure each program is resourced appropriately with the right technical expertise, tools, and capacity. Coordinate with engineering teams to balance program needs with engineering capabilities and resource availability, ensuring smooth execution without compromising quality or timelines.  Collaboration with Capture and Product Development: Work with the capture team to ensure alignment between program execution strategies and new business opportunities. Collaborate with product development teams to ensure program execution reflects technical requirements and the product roadmap while staying within budget and time constraints.  Process Improvement and Standardization: Standardize PMO processes for budgeting, scheduling, scope management, and resource allocation to ensure consistent program delivery across all efforts. Drive continuous improvement initiatives, focusing on enhancing the efficiency and accuracy of project tracking, financial reporting, and program management practices.  Team Leadership and Mentorship: Lead and mentor a team of traditional and technical program managers, fostering a culture of collaboration, innovation, financial accountability, and cross-team partnership. Provide coaching to develop team members' abilities to manage program budgets, schedules, scopes, and resource needs effectively.  Performance Reporting and Metrics: Establish and maintain program performance metrics related to budget, schedule, scope, and resourcing. Ensure consistent tracking and reporting to senior leadership on financial performance, timeline adherence, and scope management. Ensure that program managers have the tools and processes to effectively track financial performance, resource utilization, and project status.  Requried qualifications:Bachelor’s degree in Engineering, Computer Science, or a related field, with 10+ years of relevant experience.  5+ years of experience in technical program management of a fast-paced, technology-driven organization.  Proven track record of leading and facilitating cross-functional teams to successfully bring products to market.  Self-starter with a history of forging clarity and structure in the face of ambiguous or dynamic constraints.  Exceptional analytical and problem-solving skills, with the ability to quickly synthesize disparate viewpoints to deliver well-informed, data-driven decisions.  Relentless learner capable of developing specialized knowledge in niche domains.  Excellent written and verbal communication skills.  Defense, national security, or aerospace domain familiarity through employment or education. Eligible to obtain and maintain a U.S. Secret clearance. 
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Director of Fellow Experience (Support), Handshake AI

Handshake
USD
0
188000
-
235000
US.svg
United States
Full-time
Remote
false
Director of Fellow Experience (Support), Handshake AILocation: San Francisco or New York preferred (Hybrid)Handshake is expanding into AI research and development, building a world-class network of expert Fellows—PhDs, researchers, and domain specialists—who contribute to cutting-edge advancements in machine learning. These Fellows are central to our product and mission, and we are building a high-touch support experience to match.We're hiring a Director of Fellow Experience (Support) to establish and scale the entire Handshake AI Support function from the ground up. You’ll oversee a distributed team of 40+ support agents (via two Senior Managers) supporting our Fellows and internal teams, ensuring a white-glove experience while identifying operational bottlenecks, creating scalable systems, and shaping the tone and ethos of our support culture. This is a high-impact leadership role that requires deep operational expertise, a love of people-centric design, and a passion for building something that feels both efficient and human.This is a critical hire—support is one of our most important levers for retaining our Fellows and ensuring their long-term success. You’ll collaborate closely with Product, Engineering, Growth, and Trust & Safety to create a seamless, human-centered experience that empowers Fellows to do their best work.Your roleDefine and scale the Handshake AI support org—own vision, strategy, KPIs, and org design for a hybrid team of FTEs, contractors, and BPO partners Set the voice of support—craft the style guide, tone, and escalation policies that reflect our values: clarity, respect, transparency, and optimism Build systems for insight and influence—analyze volume trends, identify friction points, and share proactive reporting and recommendations across the org Lead and develop managers—coach and grow two Senior Support Managers and ensure their teams (totaling ~40 agents) are engaged, high-performing, and consistently delivering Drive operational excellence—maximize team efficiency through workflows, tooling, self-service, and automation without compromising quality Act as a cross-functional partner—align closely with Product, AI Ops, Trust & Safety, and others to advocate for Fellow needs and shape the broader experience Build from scratch—design and launch onboarding, training, help content, playbooks, staffing models, and performance frameworks in a rapidly evolving space Act as a strategic voice—contribute to Handshake AI’s growth strategy, roadmap feedback loops, and annual planning cyclesYour experience7–10+ years in support or operations leadership roles, including at least 3+ years managing managers (with multiple teams and staff types) Built or scaled support functions in high-growth, ambiguous environments (bonus: consumer or marketplace tech, community-driven platforms, or AI/ML) Deep knowledge of Zendesk, QA tooling (e.g., Playvox), data platforms (BigQuery, Looker, Google Sheets/SQL), and help center technologies Strong strategic and analytical skills—you can identify patterns in chaos, prioritize what matters most, and articulate your thinking with data Experience driving support-led retention outcomes and influencing revenue Built teams known for empathy, accountability, and transparency—even in sensitive or high-stakes environments Operationally excellent: You can scope, implement, and optimize systems for onboarding, reporting, staffing, and cross-functional workflowsBonus Areas of ExpertisePrior experience supporting AI/LLM products, high-churn risk users, or sensitive communities Built or managed global BPO/vendor teams and driven high CSAT/NPS in distributed environments Owned or influenced help center content strategy, chatbot flows, and automations Experience in a startup or consumer product with high engagement and retentionTraits we are looking forBuilder mindset – You don’t just optimize, you create from 0→1 and know what excellent looks like Human-first leader – You care deeply about user and team experience and know how to scale both Strategic operator – You can zoom out to shape a long-term vision and zoom in to fix what’s broken Data-informed and decisive – You seek truth through numbers but move quickly and intentionally Collaborative and communicative – You’re a trusted partner to leaders across the business and know how to bring people along Mission-driven – You care about equitable opportunity, transparency, and building for impactCompensation range$188,000 - $235,000 + RSUs for SF/NYFor cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.About usHandshake is building the future of human data for AI.We partner directly with top AI labs to power large language model (LLM) training and evaluation with high-quality, expert-generated data. As AI models become more sophisticated, the demand for specialized human input continues to grow—and Handshake is uniquely positioned to meet it. We power career platforms at 92% of the top U.S. universities, giving us direct access to verified expert talent across a wide range of domains.Our AI team is rapidly building a new generation of human data products—from expert annotation platforms to AI interviewers and seamless payout infrastructure—all designed to accelerate research and improve model performance.We’ve assembled a world-class team from YC, Notion, Scale, Coinbase, Palantir, and more, and we’re working directly with many of the world’s leading AI research labs. This is a unique opportunity to join a fast-growing team shaping the future of AI through better data, better tools, and better systems—for experts, by experts.
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Delivery Excellence Manager- West

Glean Work
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United States
Full-time
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About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.About the Role: Glean is looking for a Delivery Excellence Manager (DEM) who will lead and orchestrate successful implementations and long-term customer engagements, making our customers wildly successful. You will be responsible for ensuring efficient technical deployment, delivering proactive strategic guidance, and building then delivering against joint success plans. DEMs collaborate closely with Account Executives, AI Outcomes Managers, Solution Architects, Support and R&D on scoped engagements. You will: Help our customers achieve real business outcomes through the use of AI Serve as the primary lead on new customer deployments including hands on guidance for the setup of SSO and connectors  Own the end-to-end delivery from kickoff to  go-live thru renewal, ensuring clarity on expectations for all stakeholders  timeline, andServices budget. Create and execute on  joint success plans that drive additional adoption, deepen engagement, and result in measurable business value. Overall program management. Develop, communicate, and execute tailored project plans; facilitate cross-functional collaboration across delivery, operations, and technical teams. Provide a blend of technical guidance and strategic partnership, acting as escalation manager when necessary. Monitor and report on deployment progress, customer adoption, and satisfaction metrics. Proactively identify risks or blockers and drive resolution—escalating internally when appropriate. Guide and document improvements for onboarding processes, playbooks, and best practices. Contribute to continuous process and product improvements by providing actionable feedback and participating in internal initiatives About you: 3-5 years of experience in technical deployment, implementation management, or technical account management of SaaS products. Strong understanding of software development life cycles and methodologies, including Agile and DevOps practices. Familiarity with cloud platforms (AWS, GCP, or Azure) and related services. Excellent analytical and problem-solving skills, with a focus on troubleshooting technical issues as well as  building consensus around outcomes and success measures. Strong organizational, project management, and communication abilities. Proven experience serving enterprise clients in both strategic, consultative and tactical, hands-on roles. Experience with process documentation, playbooks, and continuous improvement initiatives. Solutions-oriented mindset; trusted advisor with capability to own escalations. Capable of handling ambiguity and thriving in a fast-paced environment. Location:  This role is hybrid (3 days a week in our San Francisco or Palo Alto office) Compensation & Benefits: Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
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Chief of Staff

Findem
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United States
Full-time
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What is Findem? Findem is HR 2.0. We’re a fast-growth startup with an ambitious vision and the technology to back it up. Our People Intelligence platform uses true AI and machine learning to provide critical solutions for talent acquisition and people analytics functions. With the deep insights that our platform provides, companies can build more engaged and diverse teams, and close their talent gaps faster. We have an amazing opportunity to establish ourselves as leaders in this space, and we need strong advocates to help us achieve that goal. We’re backed by top-tier investors including Wing Venture Capital – the same firm that backed Snowflake, Cohesity, and Gong. Findem powers businesses across scaling, pre-IPO, and publicly traded companies who trust us to solve their biggest HR and Talent challenges. We have an incredibly skilled and collaborative team that values curiosity, diversity, openness and building great experiences every day for our customers. By joining Findem, you will have the unique opportunity to help define what the future of HR looks like for every business. Why We Need You: We are looking for a dynamic Chief of Staff to serve as our CEO’s strategic right hand focused on driving execution, alignment, and scale across the company. In this high-impact role, you’ll orchestrate mission-critical priorities, represent our CEO in key forums, and lead transformative initiatives from fundraising to AI-first operations. What You’ll Do:Drive company-wide alignment by orchestrating cross-functional priorities and keeping the organization laser-focused on its most critical strategic initiatives.Serve as the CEO’s trusted proxy by representing them in high-stakes meetings, key communications, and pivotal decisions.Lead high-impact special projects, from fundraising readiness and strategic partnerships to steering our AI-first transformation.Build scalable processes that boost operational efficiency and ensure seamless internal alignment across teams.Shape and manage board, investor, and executive communications to drive clarity, confidence, and momentum. Your Working Experience:5–10 years of proven success in growth-stage startups or strategic/operational leadership roles.Exceptional communicator and analytical problem-solver, known for earning trust at the highest levels.Energized by fast-paced, high-growth environments and adept at bringing structure and clarity to ambiguity. Compensation & Benefits:Competitive base + performance-based compensationUnlimited PTOGenerous healthcare coverage for you and your familyHome office and productivity setup stipendProfessional development budget and executive coaching accessEquity grants that align your success with ours
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