Top Project Manager Jobs Openings in 2025

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About AbridgeAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh. The RoleAs a Partner Success Director - Strategic Accounts at Abridge, you will play a vital role in ensuring the satisfaction, adoption, and expansion of our solutions within our customers. You will be a core member of the commercial team and work closely with clinicians, administrators, and key stakeholders to understand their needs, provide ongoing support and guidance, and drive the successful utilization and expansion of our products and services. What You'll DoClinician Success:Build and maintain strong relationships with clinicians and healthcare professionals across enterprise customers.Act as a trusted advisor to clinicians, offering guidance and best practices to enhance their productivity, efficiency, and patient outcomes.Understand user workflows, pain points, and objectives to align our solutions with their needs.Provide product training and onboarding support to clinicians, ensuring a smooth transition and optimal utilization of our solutions.Proactively identify and address any issues or concerns raised by clinicians, collaborating with internal teams to provide timely resolutions.Monitor and track clinician satisfaction and adoption rates, proactively identifying opportunities for improvement and driving engagement initiatives.Customer Expansion:Collaborate with the sales team to identify expansion opportunities with existing customers, outlining goals, milestones, and action plans.Conduct regular business reviews with key stakeholders to assess product performance, user feedback, and identify opportunities for additional value-add solutions.Present new features, upgrades, and solutions to clients, highlighting their potential benefits and ROI.Track customer expansion metrics and contribute to revenue growth targets.Partner Success Advocacy:Support all clinician users and serve as the voice of the customer internally, sharing insights, feedback, and success stories to drive product and service improvements.Collaborate with cross-functional teams, including sales, marketing, and product, to deliver a seamless customer experience.Contribute to the development of partner success resources, such as knowledge bases, training materials, and partner success stories.What You'll BringProven experience as a Customer/Partner Success Director or Customer Success/Partner Manager5+ years of experience working in or with enterprise health systemsStrong understanding of the healthcare ecosystem, including the dynamics and challenges faced by large health enterprises and clinicians.Excellent communication and interpersonal skills, with the ability to build trust and establish rapport with clinicians and stakeholders at all levels.Technical aptitude and ability to quickly understand and effectively communicate complex software solutions.Strong problem-solving skills, with a proactive and results-oriented mindset.Ability to multitask and manage multiple client relationships simultaneously.Familiarity with CRM software and customer success tools is a plus.Strong organizational and project management capabilities.***This role requires up to 20% travel***Why Work at Abridge?At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you. How we take care of Abridgers:Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employeesComprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families.Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA.Paid Parental Leave: Generous paid parental leave for all full-time employees.Family Forming Benefits: Resources and financial support to help you build your family.401(k) Matching: Contribution matching to help invest in your future.Personal Device Allowance: Tax free funds for personal device usage.Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more.Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals.Sabbatical Leave: Paid Sabbatical Leave after 5 years of employment.Compensation and Equity: Competitive compensation and equity grants for full time employees.... and much more!Equal Opportunity EmployerAbridge is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.Staying safe - Protect yourself from recruitment fraudWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. 

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About the TeamThe User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.About the RoleWe are seeking a senior strategy and operations leader to build, lead, and scale the Strategy & Operations function within OpenAI’s User Operations organization. In this role, you will manage a high-impact team of strategy and operations practitioners while owning the service strategy, planning, and execution mechanisms that underpin our customer support operations.You will be accountable for how User Operations scales – designing and evolving our support model, forecasting and planning for growth, and ensuring we have the right capacity, capabilities, and operating rhythm to meet user needs as OpenAI’s products and footprint expand rapidly. This role acts as the connective tissue between strategy, planning, and execution, and as a force multiplier for User Operations leadership.You’ll be responsible for deeply understanding our existing support strategy and operating model, quickly gaining context on where we are and where we’re going – and then running with it, pressure-testing it, and evolving it as needed. This is not a role focused on documenting or maintaining playbooks. AI has fundamentally changed the customer experience and the nature of support operations; this role requires a leader who can define future-state service models, anticipate second- and third-order impacts of scale, and continuously adapt our operating approach.In this role, you will:Lead and develop the Strategy & Operations team within User Operations, setting clear direction, priorities, and quality bars, while raising the operational and strategic maturity of the org.Own Service Strategy for User Operations, including support model design, tiering and entitlements, and the evolution of our end-to-end customer experience.Own forecasting and capacity planning for User Operations, partnering closely with Finance and Data teams to translate demand signals into headcount, vendor strategy, tooling investments, and operating plans.Serve as a strategic partner to User Operations leadership, helping define long-term direction while ensuring near-term priorities are executed against with rigor and accountability.Drive AI-native operations across User Operations, embedding LLMs and automation into service strategy, workforce models, tooling, and decision-making. Technology is not an adjunct here – it is foundational to how we design support.Partner closely with Product, Engineering, and Data leaders to identify and solve the most critical scaling challenges in support, including deflection strategy, self-service expansion, tooling evolution, and operational quality.Bring structure to ambiguity and momentum to execution, establishing program structure, decision frameworks, and operating rhythms that allow teams to move quickly without losing coherence.Lead deep, analytical dives into the core drivers of support performance, including volume, handle time, backlog, SLA risk, cost-to-serve, automation efficacy, and customer experience signals.Own change management for major operational shifts, ensuring new strategies, service models, and systems are adopted effectively across internal teams and external partners.Act as a senior escalation and alignment point across the org, connecting strategy, planning, and execution, and ensuring leadership has clarity into progress, risks, and tradeoffs.You might thrive in this role if you:Have 10+ years of work experience in customer support operations and/or a strategy & ops function, with deep, hands-on experience running and scaling support organizations, and prior people-management responsibility.Bring a strong, opinionated point of view on customer support operations, including service strategy, workforce planning, automation strategy, and operating cadence – and can quickly adapt that perspective to OpenAI’s unique context.Have led forecasting, capacity planning, and annual planning in complex, high-growth environments, with comfort operating under significant uncertainty and imperfect data.Operate comfortably at all altitudes, from executive-level strategy conversations to detailed discussions on queue dynamics, SLAs, routing logic, and agent performance.Have a proven track record of owning large, ambiguous problem spaces end-to-end, translating them into clear priorities, executable plans, and measurable outcomes.Have a deep passion for AI, technology, and customer experience, and are energized by the opportunity to redefine how customer support operates at a global scale.About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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About AirOpsAirOps helps brands get found and stay found in the AI era. As the first end-to-end content engineering platform, we give marketing teams the systems to win visibility across traditional and AI search with one durable advantage: quality.Thousands of marketers use AirOps to see how their brand shows up across the new discovery landscape, prioritize the highest-impact opportunities, and create accurate, on-brand content that earns citations from AI platforms and trust from humans. We are building the platform and profession that will equip a million marketers to lead the next chapter of marketing, where creativity and intelligent systems work together and quality becomes the strategy that lasts.AirOps is backed by Greylock, Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, Alt Capital, and more than a dozen top marketing leaders, with hubs in San Francisco, New York, and Montevideo.What You’ll OwnWe are hiring a VP of Customer to build and scale a world-class Customer Organization that owns the entire post-sales customer lifecycle. This includes onboarding, activation, adoption, value realization, renewal, and expansion. You are the perfect fit for this role if you're excited to get your hands dirty building processes and systems, while building a global, high-leverage organization across CSM, Support, Solutions, and Enablement. You are exceptionally organized and both metrics- and customer-obsessed. Responsibilities:Own the end-to-end customer lifecycle by designing and operationalizing a seamless journey from contract signature to onboarding to value delivery to renewal to expansion.Build and lead the Customer Organization by hiring, coaching, and retaining a high-caliber, diverse team across CSM, Support, Solutions, and Customer Education. Establish career paths, performance frameworks, and leadership rituals.Customer onboarding and activation by standardizing implementation playbooks, onboarding packages, and customer education programs that accelerate time to value and reduce the effort required for customers to succeed.Drive adoption and value realization by implementing systems and programs that ensure customers achieve measurable outcomes, increase usage, and adopt additional workflows, products, and features.Own customer health and revenue metrics by defining and outperforming targets across Time to First Value, NRR, gross retention, NPS and CSAT, product adoption, and expansion ARR.Voice of the customer to Product and Engineering by creating structured feedback loops using qualitative insights and telemetry. Influence roadmap priorities and guide beta programs to maximize customer value.Executive partnership with Sales by collaborating on seamless handoffs, land-and-expand motions, and forecastable renewal and expansion pipelines.Operational excellence and automation by using AirOps, AI agents, and workflow automation to eliminate manual steps, lower cost to serve, and deliver more predictable customer outcomes.Scale globally and efficiently by standing up the right mix of onshore, nearshore, and offshore talent. Evaluate and manage services partners to handle onboarding capacity spikes.Thought leadership and customer enablement by building best-in-class customer education, publishing customer success frameworks, leading executive business reviews, and hosting strategic workshops with enterprise accounts. Expect up to 20 percent travel.Your Experience:8 or more years in customer-facing leadership roles in Customer Success, Professional Services, Support, or Customer Experience, with at least 3 years leading managers.Proven ability to build or scale a high-growth Customer Organization at a SaaS, AI, iPaaS, or workflow automation company.Demonstrated success owning the full post-sales lifecycle, not just renewals or customer success in isolation.Track record of delivering best-in-class retention, expansion, and customer satisfaction metrics in B2B environments.Strong understanding of onboarding, implementation, and adoption programs for complex enterprise software.Ability to translate customer data, product usage patterns, and operational metrics into actionable customer programs and commercial outcomes.Fluency with modern AI tooling and concepts such as prompt engineering, RAG, and workflow automation, and understanding of their impact on customer experience.Comfortable operating in seed to Series B environments. You thrive in ambiguity and build structure only where it increases speed.Prior startup experience is a strong plus.About YouYou are a customer-obsessed operator who can move fluidly between executive conversations, data-driven decisions, and technical problem-solving.You have a builder mindset. You prototype first and refine later, and you have a strong bias toward automation, scale, and measurable outcomes.You inspire teams with coaching, clarity, and transparent metrics. You run toward accountability.You balance customer satisfaction with commercial rigor and know how to grow accounts without compromising trust.You are an excellent communicator who can interface equally well with technical users, non-technical executives, and AirOps leadership.You are fascinated by the future of AI-powered customer experience and how automation can transform onboarding, adoption, and support.You are willing to travel up to two to three weeks per quarter to meet key customers and represent AirOps at industry events.Our Guiding PrinciplesExtreme OwnershipQualityCuriosity and PlayMake Our Customers HeroesRespectful CandorBenefitsEquity in a fast-growing startupCompetitive benefits package tailored to your locationFlexible time off policyParental Leave A fun-loving and (just a bit) nerdy team that loves to move fast!

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About Us:webAI is pioneering the future of artificial intelligence by establishing the first distributed AI infrastructure dedicated to personalized AI. We recognize the evolving demands of a data-driven society for scalability and flexibility, and we firmly believe that the future of AI lies in distributed processing at the edge, bringing computation closer to the source of data generation. Our mission is to build a future where a company's valuable data and intellectual property remain entirely private, enabling the deployment of large-scale AI models directly on standard consumer hardware without compromising the information embedded within those models. We are developing an end-to-end platform that is secure, scalable, and fully under the control of our users, empowering enterprises with AI that understands their unique business. We are a team driven by truth, ownership, tenacity, and humility, and we seek individuals who resonate with these core values and are passionate about shaping the next generation of AI.About the Role:webAI’s Public Sector division is seeking an entrepreneurial Solution Delivery Lead to guide the delivery of our most important customer projects. You will serve as both a strategic advisor and a hands-on problem solver, translating mission needs into technology outcomes. This role requires the ability to structure complex problems, lead cross-functional teams, and ensure our AI solutions create immediate and meaningful impact.The Solution Delivery Lead owns delivery execution from strategy to implementation. You will translate customer goals into clear action plans, manage internal teams, track progress, and build strong relationships with senior stakeholders. You will also help create the delivery playbook that will shape how webAI supports public sector customers as we scale.This is a high-growth role. You will begin by leading core customer engagements and have the opportunity to grow into a senior leader responsible for larger segments of the public sector market.This role requires a minimum of 25 percent travel.Responsibilities:Owns delivery for one or more foundational public sector programs.Leads high-performing, cross-functional teams (AI engineers, network engineers, solutions architects, etc) to achieve mission impact.Interfaces directly with senior government stakeholders, contracting officers, and mission leads, translating complex AI concepts into actionable plans.Designs and facilitates discovery workshops with senior leaders and cross-functional teams to clarify objectives, surface pain points, and identify and prioritize AI use cases.Develops and manages delivery roadmaps, timelines, and resource plans.Leads execution from proof of concept to operational deployment, identifying and mitigating delivery risks (data access, security, integration).Creates client-ready deliverables such as executive storylines, strategy documents, roadmaps, and decision materials that drive alignment and commitment.Contributes to internal thought leadership, frameworks, and offerings related to AI readiness, AI strategy, and customer success.Supports business development activities, including proposal development, client conversations, and new account expansion.Operates across a wide range of public sector customers, including but not limited to:Department of War, Department of Energy, Intelligence Agencies, other Federal-Civilian agencies, State and Local governments, Defense Primes, and critical infrastructure partners.Qualifications:Active US Security clearance or eligibility and willingness to obtain a US Security clearance.5+ years of experience in solution delivery, technical project management, or software implementation.Proven success managing complex technical projects and leading cross-functional teams.Strong communication, facilitation, and stakeholder management skills.Ability to break down complex problems, identify root causes, and drive solutions forward.Excel at operating in ambiguous environments and rapidly-changing contexts.Ability to work effectively with both technical and non-technical audiences.Preferred Skills:Background working with enterprise clients, government customers, or large-scale delivery environments.Experience delivering data, AI, or machine-learning-powered solutions.Exposure to DevOps practices and cloud environments (AWS, Azure, GCP).Experience defining or improving delivery methodologies and best practices.We at webAI are committed to living out the core values we have put in place as the foundation on which we operate as a team. We seek individuals who exemplify the following:Truth - Emphasizing transparency and honesty in every interaction and decision.Ownership - Taking full responsibility for one’s actions and decisions, demonstrating commitment to the success of our clients. Tenacity - Persisting in the face of challenges and setbacks, continually striving for excellence and improvement.Humility - Maintaining a respectful and learning-oriented mindset, acknowledging the strengths and contributions of others.Benefits:Competitive salary and performance-based incentives.Comprehensive health, dental, and vision benefits package.401k Match (US-based only)$200/mos Health and Wellness Stipend$400/year Continuing Education Credit$500/year Function Health subscription (US-based only)Free parking, for in-office employeesUnlimited Approved PTOParental Leave for Eligible EmployeesSupplemental Life Insurance webAI is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of webAI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works.

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Field Events Manager, AI Security (San Francisco Bay Area)Location: US (Remote)** Team: AI Security (Lakera Business Unit)**Lakera is on a mission to ensure AI does what we want it to do. As AI becomes embedded in every product and workflow, from copilots to autonomous agents, we’re building the security foundation that keeps organizations safe. We help Fortune 500 companies, fast-growing startups, and AI platform providers protect their systems from adversarial misuse and emerging AI risks.We operate as a fast, high-ownership business unit within Check Point, giving us the agility of a startup with the global reach of a cybersecurity leader. We move quickly, think boldly, and believe diverse perspectives create the best outcomes.If you want to shape the security layer for the AI-powered world, we’d love to meet you.About the RoleEvents are one of our strongest levers to educate the market, activate strategic accounts, and accelerate pipeline. From RSA to Black Hat to OWASP, GBI, regional roundtables, executive dinners, workshops, partner events, and AI security roadshows, our presence must be compelling, and deeply aligned with sales.We’re hiring a Field Events Manager to own and elevate our event strategy across North America. This role is the heartbeat of our field execution responsible for planning, managing, and executing programs that engage CISOs, AppSec teams, security engineers, AI/ML leaders, and enterprise security executives.If you excel at end-to-end event execution, love problem-solving in real time, and want to shape how a category-defining AI Security brand shows up in the world, this is your role.What You’ll Do & Your Impact:Event Strategy & PlanningOwn the planning and execution of all field events, including trade shows (RSA, Black Hat), conferences (OWASP, GBI), partner events, meetups, dinners, workshops, and customer sessions.Build event plans that support pipeline goals, territory objectives, and target accounts.Work closely with Sales, PMM, and Demand Gen to align event themes, personas, messaging, and goals. End-to-End Event ExecutionManage logistics, vendors, swag, booth design, staff coordination, and onsite execution.Ensure flawless attendee experience: signage, QR flows, demos, prep materials, asset readiness.Coordinate speaker prep, session materials, and customer engagements.Own onsite operations, registration, run-of-show, room management, and rapid problem-solving. Regional Sales AlignmentPartner with regional Sales leaders to design programs that support territory strategy and enterprise account penetration.Develop playbooks for executive dinners, roundtables, prospect workshops, and ABM events.Ensure Sales has everything they need pre-, during-, and post-event to drive pipeline acceleration. Reporting, Follow-Up & ROITrack attendance, engagement, lead quality, conversion, and influenced pipeline in HubSpot/SFDC.Manage event budgets and optimize spend across business unit and corporate allocations.Share timely insights and event reports with Sales, PMM, and leadership. Brand Experience & InnovationDevelop fresh activation ideas for an emerging category including live demos, AI agent challenges, executive experiences, hands-on workshops, technical breakouts, and unique brand moments.Keep a pulse on industry trends and competitive event tactics. Who You Are & What Makes You Qualified:Experience4–7+ years in field events, field marketing, experiential, or event operations (cybersecurity or B2B SaaS preferred).Hands-on expertise managing complex event calendars and coordinating multiple activations simultaneously.Experience working closely with Sales on pipeline goals, account strategy, and event alignment. SkillsOperational excellence, you’re detail-driven, organized, and reliable under pressure.Strong communicator who can collaborate across Sales, PMM, Demand Gen, Ops, and Exec teams.Ability to travel frequently (30–50%).Confident working with event platforms, project tools, and CRM systems (Salesforce/HubSpot).Ability to transform qualitative event energies into quantitative business outcomes. MindsetYou love logistics, operations, and creating standout in-person experiences.You thrive in fast-moving, high-growth environments.You're resourceful, when something goes sideways at an event, you are the calm center of gravity fixing it.You think about events not as “activities,” but as pipeline-generating experiences.Why JoinYou will shape how Check Point’s AI Security brand shows up globally during a defining moment in the market.Your work directly impacts awareness, engagement, and pipeline for one of Check Point’s fastest-growing business units.You’ll be part of a small, high-performing team where creativity, ownership, and execution are celebrated.👉 Let's stay connected! Follow us on LinkedIn, Twitter & Instagram to learn more about what is happening at Lakera.ℹ️ Join us on Momentum, the slack community for AI Safety and Security everything.❗To remove your information from our recruitment database, please email privacy@lakera.ai.

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Jasper is the leading AI marketing platform, enabling the world's most innovative companies to reimagine their end-to-end marketing workflows and drive higher ROI through increased brand consistency, efficiency, and personalization at scale. Jasper has been recognized as "one of the Top 15 Most Innovative AI Companies of 2024" by Fast Company and is trusted by nearly 20% of the Fortune 500 – including Prudential, Ulta Beauty, and Wayfair. Founded in 2021, Jasper is a remote-first organization with team members across the US, France, and Australia.About The RoleJasper is building a best-in-class, programmatic, AI-forward Customer Success organization - one that scales efficiently while delivering a premium experience across our entire business customer base. As a Digital Customer Success Manager (Digital CSM), you will play a critical role in driving adoption, engagement, and expansion through data-driven, 1:many engagements that meet customers where they are.You will own the customer journey post-onboarding through adoption, value realization, and expansion, designing programs that blend automation with intentional human touch. You’ll collaborate deeply with CS leadership, AMs, CSMs, PMM, Enablement, and Community teams to deliver an experience that feels consistent, proactive, and impactful.This fully remote role reports to the Manager of Digital Customer Success and is open to candidates located anywhere in the continental US. What you will do at JasperDrive Product Adoption & EngagementBuild scalable 1:many programs (webinars, office hours, in-app campaigns, educational content) that help customers adopt core features.Use data and behavioral insights to proactively engage customers and drive deeper usage.Identify patterns that signal expansion potential and activate them through digital plays.Experiment & OptimizeUse an MVP mindset to launch, measure, and iterate on digital engagement strategies.Analyze usage and sentiment data to uncover opportunities and improve engagement workflows.Balance automation with personalized touchpoints to maximize impact.Leverage Data, Automation & AIUse product and engagement data to prioritize cohorts and deliver timely messaging at scale.Continuously refine campaigns based on performance, usage trends, and customer feedback.Improve programs that influence retention, health, and advocacy.Contribute to Digital CS StrategyPartner with CS, Growth, PMM, and Enablement to build frameworks, metrics, and automation workflows that improve outcomes.Support experimentation cycles and iterate on programs to enhance both the customer journey and internal efficiency.What you will bring to Jasper 2+ years in B2B SaaS (Customer Success, Growth, or Lifecycle Marketing preferred).Experience designing digital programs that drive measurable results.Comfort with data and automation tools; ability to translate insights into action.Strong written, verbal, and live presentation skills.Bias toward action—comfortable shipping quickly and iterating.Curiosity about customer behavior and how to improve journeys.Ownership mindset and ability to identify opportunities proactively.Adaptability and comfort with rapidly evolving tools, goals, and customer needs.A builder’s mentality—energized by designing and scaling repeatable systems.Compensation Range At Jasper, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected OTE offered for this role is $100,000 - $115,000. Compensation may vary based on relevant experience, skills, competencies, and certifications.Benefits & PerksComprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families401(k) program with up to 2% company matchingEquity grant participationFlexible PTO with a FlexExperience budget ($900 annually) to help you make the most of your time away from workFlexWellness program ($1,800 annually) to help support your personal health goalsGenerous budget for home office set up $1,500 annual learning and development stipend 16 weeks of paid parental leaveOur goal is to be a diverse workforce that is representative at all job levels as we know the more inclusive we are, the better our product will be. We are committed to celebrating and supporting our differences and that diversity is essential to innovation and makes us better able to serve our customers. We hire people of all levels and backgrounds who are excited to learn and develop their skills. We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.By submitting this application, you acknowledge that you have reviewed and agree to Jasper's CCPA Notice to Candidates, available at legal.jasper.ai/#ccpa.

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Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.ABOUT THE TEAM The Corp Tech Acquisition team scopes and manages the implementation of Anduril’s acquired companies. We help enable the new acquisitions to build, ship, and deploy products at scale with Anduril’s systems and processes. As we continue to acquire companies and expand our capabilities, we are seeking a highly skilled Acquisition Program Manager specializing in Mergers & Acquisitions (M&A). This role will lead and coordinate the acquisition process, work with leadership and cross-functional teams to ensure a smooth integration, and manage all aspects of program planning and execution. ABOUT THE JOB   Oversee the acquisition program lifecycle from due diligence, integration, and adoption to completion across multiple acquisitions Work closely with cross-functional stakeholders (IT, Legal, HR, Supply Chain, Manufacturing, Mission Operations, Finance, Product, Deployments) to root cause problems and scope key requirements, milestones, and dependencies for acquisition implementation success Own building the program management foundation for the acquisition team Own defining, managing, and improving program management processes for all acquisition implementations Help implement risk management strategies, identifying potential issues and developing contingency plans Manage the program timeline across all related acquisitions, ensuring milestones are met and programs stay on track Define program scope, goals, and deliverables in collaboration with stakeholders and senior management Facilitate communication and collaboration across cross-functional teams and departments Provide regular updates and/or risks to the appropriate management channels and escalate issues, as necessary, according to each acquisitions integration plan Analyze each program status and, when necessary, revise the scope, schedule, or resources to ensure that program requirements can be met Establish and maintain relationships with relevant stakeholders, providing day-to-day contact on program status and changes REQUIRED QUALIFICATIONS   50%+ travel required insanely high execution bar, and will see all programs through from conception to tactical completion to move Anduril forward 5+ years of program management experience, preferably with managing complex systems and operations implementations 5+ years of experience with managing executive communication, board of director goals or driving cross company initiatives Excellent written and verbal communication skills and strong presentation skills, able to clearly articulate needs to leadership team and a wide variety of cross-functional stakeholders Collaborate across teams, strategizing how to bridge different parts of the organization to achieve cross-functional outcomes Ability to observe and anticipate potential risks across programs, milestones, timelines, etc. You are incredibly organized, detail-oriented, and and excel in strategic planning You have both high ownership and low ego, approaching everything with strong outcome orientation and high humility You’re discerning and an incredibly fast learner U.S. Persons status is required as this position needs to access export-controlled data    US Salary Range$146,000—$194,000 USD  The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:  Healthcare Benefits  US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you.  UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents.  IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents.  Additional Benefits  Income Protection: Anduril covers life and disability insurance for all employees.  Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.  Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.  Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.  Professional Development: Annual reimbursement for professional development  Commuter Benefits: Company-funded commuter benefits based on your region.  Relocation Assistance: Available depending on role eligibility.  Retirement Savings Plan  US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.  UK & IE Roles: Pension plan with employer match.  AUS Roles: Superannuation plan.  The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.  To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/. 

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Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.ABOUT THE TEAM The Corp Tech Acquisition team scopes and manages the implementation of Anduril’s acquired companies. We help enable the new acquisitions to build, ship, and deploy products at scale with Anduril’s systems and processes. As we continue to acquire companies and expand our capabilities, we are seeking a highly skilled Acquisition Program Manager specializing in Mergers & Acquisitions (M&A). This role will lead and coordinate the acquisition process, work with leadership and cross-functional teams to ensure a smooth integration, and manage all aspects of program planning and execution. ABOUT THE JOB   Oversee the acquisition program lifecycle from due diligence, integration, and adoption to completion across multiple acquisitions Work closely with cross-functional stakeholders (IT, Legal, HR, Supply Chain, Manufacturing, Mission Operations, Finance, Product, Deployments) to root cause problems and scope key requirements, milestones, and dependencies for acquisition implementation success Own building the program management foundation for the acquisition team Own defining, managing, and improving program management processes for all acquisition implementations Help implement risk management strategies, identifying potential issues and developing contingency plans Manage the program timeline across all related acquisitions, ensuring milestones are met and programs stay on track Define program scope, goals, and deliverables in collaboration with stakeholders and senior management Facilitate communication and collaboration across cross-functional teams and departments Provide regular updates and/or risks to the appropriate management channels and escalate issues, as necessary, according to each acquisitions integration plan Analyze each program status and, when necessary, revise the scope, schedule, or resources to ensure that program requirements can be met Establish and maintain relationships with relevant stakeholders, providing day-to-day contact on program status and changes REQUIRED QUALIFICATIONS   50%+ travel required insanely high execution bar, and will see all programs through from conception to tactical completion to move Anduril forward 5+ years of program management experience, preferably with managing complex systems and operations implementations 5+ years of experience with managing executive communication, board of director goals or driving cross company initiatives Excellent written and verbal communication skills and strong presentation skills, able to clearly articulate needs to leadership team and a wide variety of cross-functional stakeholders Collaborate across teams, strategizing how to bridge different parts of the organization to achieve cross-functional outcomes Ability to observe and anticipate potential risks across programs, milestones, timelines, etc. You are incredibly organized, detail-oriented, and and excel in strategic planning You have both high ownership and low ego, approaching everything with strong outcome orientation and high humility You’re discerning and an incredibly fast learner U.S. Persons status is required as this position needs to access export-controlled data    US Salary Range$146,000—$194,000 USD  The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:  Healthcare Benefits  US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you.  UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents.  IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents.  Additional Benefits  Income Protection: Anduril covers life and disability insurance for all employees.  Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.  Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.  Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.  Professional Development: Annual reimbursement for professional development  Commuter Benefits: Company-funded commuter benefits based on your region.  Relocation Assistance: Available depending on role eligibility.  Retirement Savings Plan  US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.  UK & IE Roles: Pension plan with employer match.  AUS Roles: Superannuation plan.  The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.  To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/. 

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About BasisBasis equips accountants with a team of AI agents to take on real workflows.We have hit product-market fit, have more demand than we can meet, and just raised $34m to scale at a speed that meets this moment.Built in New York City. Read more about Basis here.What you’ll be doing:We’re looking for a Founding Revenue Operations leader to design, implement, and scale the systems, processes, and insights that power our go-to-market engine. You’ll combine hands-on technical ownership (CRM, automation, data) with strategic leadership across Sales, Marketing, and Customer Success to help us press our advantage and build a world-class commercial organization.Set GTM strategy & operating cadencePartner with CEO and Sales/Marketing leadership on segmentation, territory design, pipeline health, and forecastingTranslate company growth targets into quarterly and annual GTM operating plans with clear goals and leading indicatorsOwn systems & dataOwn and optimize the GTM stack (Salesforce/HubSpot, Outreach, Apollo, Clay, automation platforms)Build dashboards and analytics that leadership and teams trust for decision-makingDesign integrations and workflows to maintain clean, reliable data across toolsDrive execution & alignmentBuild and maintain integrations and automation to increase rep productivityStandardize lead-to-customer lifecycle and implement scalable pipeline governanceDocument processes and ensure cross-functional teams adopt changes with measurable outcomes📍 Location: NYC, Flatiron office. In-person team.What you’ll bring:5–10 years in Revenue Operations or GTM Systems at high-growth software/AI companiesHands-on expertise with CRM platforms (Salesforce/HubSpot), sales engagement tools (Outreach, Apollo), and automation/enrichment platformsProven ability to build technical solutions (integrations, automations, reporting) while driving strategic GTM planningAdvanced analytical skills with Excel/Sheets, SQL, and BI toolsTrack record partnering with executive leadership on cross-functional outcomesAbility to work in Manhattan office 5 days per weekWhat we’d love to see:Experience scaling GTM at Series A–C companies across multiple product linesCoding background (JavaScript, Python, Salesforce Apex) and API/ETL experienceSalesforce/HubSpot migration experience; familiarity with CPQ and revenue analyticsExperience with accounting/finance buyers or CFO office productsWhat Success looks like in this roleStartup mindset: You thrive amid ambiguity and rapid growth.Systems thinker & builder: You love turning messy workflows into crisp, scalable operating models.High agency, bias for action: You own outcomes and move quickly with clear metrics.Detail-oriented with taste: You balance speed with data quality, governance, and usability.Office lover: You prefer tapping a teammate on the shoulder to waiting on a Slack thread.

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About the TeamAt OpenAI, our User Safety & Risk Operations team safeguards our users, platform, and ecosystem from abuse, fraud, and emerging threats. We operate at the intersection of product risk, operational scale, and real-time safety response—supporting users ranging from individuals to global enterprises across ChatGPT, API, platform integrations, and more.The Ops Enablement & Analytics team is the operational backbone for the organization - a horizontal team providing data, automation, tooling, and vendor management support. The team’s work ensures the organization can operate with precision, scale effectively, and respond rapidly as usage grows and risk vectors evolve.About the RoleWe’re looking for a systems-oriented operations leader to build and scale the Ops Enablement & Analytics function. This role requires someone who is equally comfortable setting long-term operational strategy and executing tactically in a fast-paced environment. You will manage a hybrid team across analytics, workflow and automation design, program management, and operational tooling.You’ll be responsible for designing and evolving the core infrastructure that supports all safety operations—workflows, data, triage systems, routing, automation, quality programs, vendor enablement, and capacity models—while partnering deeply with Product, Engineering, Policy, Research, and other teams in User Operations. You will help define how USRO scales globally and mature operational rigor across all safety verticals.Please note: These roles may involve handling sensitive content, including material that may be highly confidential, sexual, violent, or otherwise disturbing.These roles are based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employeesIn this role, you will:Build and lead the Ops Enablement & Analytics team, including hiring, coaching, and career development.Design and scale core operational workflows, routing systems, triage logic, escalation paths, and queue architectures across all safety verticals.Partner with Product and Engineering to evolve internal operational tooling—including labeling workflows, detection and routing pipelines, classifier feedback loops, and case management interfaces.Lead automation-first operations by identifying opportunities to reduce manual work, increase precision, and improve reviewer and vendor efficiency.Develop and maintain operational dashboards, KPI frameworks, forecasting tools, and performance reports for all USRO teams.Analyze trends, bottlenecks, classifier signal strength, and operational risks; communicate insights clearly to cross-functional stakeBuild and maintain SOPs, reviewer guidelines, QA frameworks, training materials, golden sets, and structured processes for both internal teams and vendors.Partner with Vendor Operations to manage forecasting and capacity planning, and to ensure external teams are meeting quality, throughput, and SLA targetsTranslate ambiguous or evolving product/policy requirements into clear, scalable operational processes.Drive operational maturity across USRO by introducing structure, documentation, measurement, and continuous improvement frameworks.Collaborate with Policy, Product, Legal, Research, and Engineering teams to ensure operational signals feed into product improvements, policy updates, and detection strategy.Anticipate future operational needs and design systems that scale with global growth and increasing risk complexity. You might thrive in this role if you:Have 8+ years of experience in Trust & Safety Operations, Risk Operations, Support/Strategy & Operations, analytics, or similar domains, including 5+ years of people management.Have designed and scaled operations systems—workflows, automations, tooling, vendor programs, data models—in fast-paced or high-growth environments.Bring strong analytical + technical fluency (SQL, Python, data modeling, ML/classifier development).Think in systems: you enjoy designing scalable structures and simplifying complex problems.Communicate with clarity and structure, and can influence cross-functional stakeholders.Thrive in ambiguous, high-stakes environments and balance strategy with hands-on execution.Maintain a humble, collaborative, and action-oriented approach.Operate with a data-driven mindset and love building foundational capabilities from the ground up.About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.ABOUT THE TEAM The Corp Tech Acquisition team scopes and manages the implementation of Anduril’s acquired companies. We help enable the new acquisitions to build, ship, and deploy products at scale with Anduril’s systems and processes. As we continue to acquire companies and expand our capabilities, we are seeking a highly skilled Acquisition Program Manager specializing in Mergers & Acquisitions (M&A). This role will lead and coordinate the acquisition process, work with leadership and cross-functional teams to ensure a smooth integration, and manage all aspects of program planning and execution. ABOUT THE JOB   Oversee the acquisition program lifecycle from due diligence, integration, and adoption to completion across multiple acquisitions Work closely with cross-functional stakeholders (IT, Legal, HR, Supply Chain, Manufacturing, Mission Operations, Finance, Product, Deployments) to root cause problems and scope key requirements, milestones, and dependencies for acquisition implementation success Own building the program management foundation for the acquisition team Own defining, managing, and improving program management processes for all acquisition implementations Help implement risk management strategies, identifying potential issues and developing contingency plans Manage the program timeline across all related acquisitions, ensuring milestones are met and programs stay on track Define program scope, goals, and deliverables in collaboration with stakeholders and senior management Facilitate communication and collaboration across cross-functional teams and departments Provide regular updates and/or risks to the appropriate management channels and escalate issues, as necessary, according to each acquisitions integration plan Analyze each program status and, when necessary, revise the scope, schedule, or resources to ensure that program requirements can be met Establish and maintain relationships with relevant stakeholders, providing day-to-day contact on program status and changes REQUIRED QUALIFICATIONS   50%+ travel required insanely high execution bar, and will see all programs through from conception to tactical completion to move Anduril forward 5+ years of program management experience, preferably with managing complex systems and operations implementations 5+ years of experience with managing executive communication, board of director goals or driving cross company initiatives Excellent written and verbal communication skills and strong presentation skills, able to clearly articulate needs to leadership team and a wide variety of cross-functional stakeholders Collaborate across teams, strategizing how to bridge different parts of the organization to achieve cross-functional outcomes Ability to observe and anticipate potential risks across programs, milestones, timelines, etc. You are incredibly organized, detail-oriented, and and excel in strategic planning You have both high ownership and low ego, approaching everything with strong outcome orientation and high humility You’re discerning and an incredibly fast learner U.S. Persons status is required as this position needs to access export-controlled data    US Salary Range$146,000—$194,000 USD  The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:  Healthcare Benefits  US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you.  UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents.  IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents.  Additional Benefits  Income Protection: Anduril covers life and disability insurance for all employees.  Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.  Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.  Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.  Professional Development: Annual reimbursement for professional development  Commuter Benefits: Company-funded commuter benefits based on your region.  Relocation Assistance: Available depending on role eligibility.  Retirement Savings Plan  US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.  UK & IE Roles: Pension plan with employer match.  AUS Roles: Superannuation plan.  The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.  To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/. 

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About Norm AiNorm Ai, the leading Legal & Compliance AI company, has a client base with a combined $30 trillion in assets under management. By turning legal code into AI code, Norm enables enterprises to move faster and more comprehensively in their legal and compliance processes with reliability and trust.Norm’s platform combines frontier AI, proprietary legal reasoning systems, and embedded legal and regulatory expertise.We have recently raised more than $140 million, backed by Blackstone, Bain Capital, Vanguard, Citi, New York Life, TIAA, Coatue, Craft Ventures, Henry R. Kravis (KKR co-founder), and Marc Benioff (Salesforce CEO).Norm Ai pioneered Legal Engineering, the process that empowers lawyers to build and supervise domain-specific AI agents with Norm’s proprietary suite of no-code software tools. We hired dozens of lawyers from premier U.S. law firms and trained them as Legal Engineers, who specialize in Large Language Model powered legal workflows.Norm Ai technology is deployed inside many of the largest and most consequential institutions in the world. The company is growing quickly and hiring across all teams.This RoleAs the first UK Engagement Manager at Norm Ai, you will play a critical role in ensuring the success and satisfaction of Norm Ai’s clients. You will be the key point of contact for clients, responsible for leading client onboarding, maintaining ongoing client relationships, and making sure that clients derive maximum value from the Norm Ai platform. Your primary goal is to ensure our clients are engaged, satisfied, and experiencing maximum value from Norm Ai providing deeply engaged, thoughtful, and proactive support, frequent updates, and tailored solutions. You will collaborate closely with cross-functional teams such as Legal Engineering, Product, Engineering and Sales to drive client success and act as an advocate for the client within Norm Ai, surfacing client feedback in an effective and actionable manner. As the face of Norm Ai to our clients, you will be tasked with translating complex legal, compliance, and business needs into actionable outcomes, ensuring clients are fully leveraging the platform’s capabilities. You will need to be comfortable presenting and navigating nuanced discussions on regulatory and compliance topics, with a focus on aligning Norm Ai’s technology to meet the specific challenges of each client’s industry and organization. Wherever possible, you will seek to go above and beyond to meet their needs and demonstrate the value of Norm Ai - whether that means preparing custom collateral for a meeting, visiting them in-person at their offices or combing through complex documentation in order to deeply understand client needs. You will ensure that our clients are successfully working with the Norm Ai platform by helping connect the dots between their regulatory perspective, their business context, and regulatory guidance so they fully understand the impact of our technology. You are a hard worker who is hungry to learn and to move a leading AI company forward. You will also take on strategic projects as and when needed in order to facilitate Norm Ai’s strategic objectives, helping Norm Ai tell its story through thoughtful, metrics based, and effective content creation.Drive client success: Lead comprehensive client onboarding processes, ensuring smooth implementation and adoption of the Norm Ai platform. Provide personalized support, ensuring that clients quickly see the value of our platform. Build and maintain strong, long-lasting relationships with clients by delivering proactive weekly updates and any additional training or guidance needed.Be scrappy: Look for any and all opportunities to add value to our clients. Leave no stone unturned and always strive for excellence. Be confident and compelling: Enter into situations with uncertain outcomes and work to drive success. Navigate highly complex conversations with grace, intelligence, and confidence. Responsive and hardworking: High responsiveness to client inbound and a strong desire to go the extra mile for our clients. Tell our story: Exceptional communication and relationship-building skills, with the ability to articulate complex concepts in a friendly, helpful way. Build pitch & collateral: Build compelling demos and collateral, including new assets that are fit to purpose. Flexible, problem-solving mindset: Identify and resolve any client issues in a timely manner, engaging other internal resources as needed to drive successful outcomes.Skills & Experience - Core5+ years of professional experience in client success, engagement, or account management roles within compliance, legal services, or technology.Experience working with legal professionals, compliance officers, or in highly regulated industries (e.g., financial services, insurance). Experience in client-facing roles.Demonstrated ability to manage complex client relationships and ensure client satisfaction. Exceptional communication and relationship-building skills, with the ability to convey complex concepts to clients in a clear, concise, and professional manner.Highly independent and comfortable working as an IC. Willingness and humility to serve in a supporting role when needed, and independence and desire to take the lead when needed. Detail-oriented with excellent organizational and project management skills.Skills & Experience - PlusesExperience working in a legal or compliance capacity.Prior experience in compliance consulting or working within financial services or insurance industries.Experience with AI or AI powered technologies. Experience at an early-stage venture-backed company.Experience in client-facing roles.What Success Looks Like30 daysYou have a deep understanding of the Norm Ai platform and the client onboarding process.You are familiar with the key compliance and regulatory frameworks that Norm Ai supports.You are able to clearly articulate Norm Ai’s value proposition and present a client demo.60 daysYou are independently managing client onboarding and providing regular status updates.You have built meaningful relationships with clients and understand their unique needs.You are proactively identifying potential issues and working to resolve them before they escalate.You have made meaningful contributions to our product team by surfacing feedback in a thoughtful, effective, and concise manner. You deeply understand how our technology works. 90 daysYou are leading the entire client engagement lifecycle, from onboarding to renewal.You are trusted by clients as an expert on both the Norm Ai platform and the legal/regulatory challenges they face.You are playing a key role in ensuring client renewals and upsells by demonstrating the continued value of the Norm Ai platform.You are able to enter any client conversation, including with no prior exposure to their business or compliance practices, and quickly shape the discussion in a way that benefits both the client and Norm Ai. Comp and Benefits£75,000–£110,000 a year plus equity.The range displayed in this job posting reflects the minimum and maximum target for new hire salary for this position. Individual pay is determined by various factors, including job-related skills (as uncovered during the interview process), experience, and relevant education or training. Our comprehensive benefits package includes a pension plan with an employer contribution and medical and dental insurance coverage. You'll thrive in our fast-paced learning environment where professional growth is constant. We offer a private London office with concierge, meeting rooms, and food included.If you’re interested in the role but aren’t sure whether you’re a good fit, we’d still like to hear from you.To learn more about Norm Ai, visit our website.

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About usAt Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll doAs a member of our Agent Strategist function at Sierra, you will be responsible for partnering with our Agent Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day.You’ll play a central role in agent development, combining product strategy, conversational design, and customer insight to bring high-quality agents to life.Be a trusted advisor to our customers and drive their AI strategies.Build, design and refine conversational AI agents, gaining direct exposure to how these products are developed and improved.Drive execution and delivery of multiple complex, high-visibility agent development projects.Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process.Ensure clear communication across all stakeholders while developing strong relationships.Contribute data-driven, strategic insights to customers and internal team decisions.What you'll bringOutstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents.Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products.Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents.Foundational Expertise:Degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience that demonstrates comparable expertise is a strong plus.MBA or comparable experience at the intersection of technology and operations is another strong plus.Our valuesTrust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.What we offerWe want our benefits to reflect our values and offer the following to full-time employees:Flexible (Unlimited) Paid Time OffMedical, Dental, and Vision benefits for you and your familyLife Insurance and Disability BenefitsRetirement Plan (e.g., 401K, pension) with Sierra matchParental LeaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with usWe're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

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About DecagonDecagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values—customers are everything, relentless momentum, winner’s mindset, and stronger together—shape how we work and grow as a team.About the Team:Decagon’s Agent Success team is a newly formed and high-impact group that shapes how customers use and gain value from our product. You will work alongside a sharp and collaborative team of CSMs who build best practices, guide customers through high-value deployments and bring customer insight into product strategy. You will help define how we deliver value to enterprise customers and contribute to building a team that scales with the company. About the Role:As a founding member of Decagon’s Agent Success team you will partner closely with customers to guide deployments, support adoption and ensure they have the tools and insight they need to achieve meaningful outcomes. You will work cross functionally with Product and Engineering to surface customer needs, solve challenges and help shape how our technology performs in real-world environments. This role blends relationship management with hands-on execution and is ideal for someone who thrives in a fast-paced setting and wants to help build Agent Success at a high-growth company. This is a fully in office role based in our New York City office following onboarding in our San Francisco HQ.Responsibilities:Play a key role in shaping the Agent Success function and laying the groundwork for how it operates at DecagonBuild meaningful and long-lasting partnerships with our customers, and act as your customers' strategic advisorCo-pilot with your customers throughout their deployment journey, from early stages of project scoping all the way to full adoption and value realizationContinuously learn and upskill your expertise in our product features and functionality, as well as wider AI industry context to become an expert in best practicesExpertly communicate with customer stakeholders, from individual contributors all the way to C-level executivesIdentify and support new projects and initiatives to best support our team and customersCollaborate with Agent Product & Engineering teams to identify technical improvement opportunities and influence the product roadmap based on customer needsYou may be a good fit if you have:4+ years of customer facing experience in a technical and customer facing role in B2B SaaS Proven experience managing large customers and driving highly visible projects involving multiple stakeholdersExcellent communication and presentation skills, with the ability to simplify complex concepts for non-technical audiencesStrong interpersonal, persuasion and teamwork skillsBusiness understanding of GTM sales teams and processesStrong technical acumen and passion for the overall agent building process (ability to code not required or needed)Even better if you:Are familiar with Agentic AI tool deployments in large organizationsHave working knowledge of Customer Support processes, systems, and best practicesHave experience in a high-growth startup environmentHave a bachelor's degree in Science, Technology, Engineering, Math or similar fieldsBenefits:Comprehensive medical, dental, and vision benefits.Flexible vacation policy—take what you need to recharge.Daily meals and snacks to keep you energized and focused. Compensation: $160K-$220K OTE + equity

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FEQ127R16 DatabricksはデータとAIの企業であり、全世界で10,000以上の組織が、Comcast、Condé Nast、Grammarly、Fortune 500の50%以上を含む、Databricks Data Intelligence Platformを利用してデータ、分析、AIを統合し民主化しています。Databricksはサンフランシスコに本社を置き、世界中にオフィスを展開しており、Lakehouse、Apache Spark™、Delta Lake、MLflowのオリジナルクリエイターによって設立されました。詳細については、X、LinkedIn、FacebookでDatabricksをフォローしてください。 仕事の内容 プリセールスソリューションアーキテクト（分析、AI、ビッグデータ、パブリッククラウド）として、あなたは営業プロセス全体にわたってハンズオン環境で技術評価フェーズを指導します。あなたは営業チームの技術アドバイザーとなり、現場で顧客要件を実現するために製品チームと連携します。Databricks データインテリジェンスプラットフォームを使用して顧客が具体的なデータ駆動の成果を達成する手助けをし、データチームがプロジェクトを完了し、当社のプラットフォームを企業エコシステムに統合できるよう支援します。ビッグデータ、分析、データエンジニアリング、データサイエンスの問題に対する顧客の最大の課題に対する解決策を見つけながら、あなたは営業チームと一緒にお客様に解決策を提案します。あなたはフィールドエンジニアリングのマネージャーに報告します。 あなたがもたらす影響： あなたはアーキテクチャと設計の側面におけるビッグデータ分析の専門家となります。 見込み客をDatabricksの評価と採用へ導きます。 リファレンスアーキテクチャ、ハイレベルの導入・移行プラン、およびデモアプリケーションを作成することで顧客を支援します。 顧客アーキテクチャをサポートするためにDatabricksとサードパーティアプリケーションを統合します。 ワークショップ、セミナー、およびミートアップを主導することで技術コミュニティと関わります。 営業と共に、担当するセグメントのクライアントとの成功した関係を築き、技術的およびビジネス価値を提供します。 顧客のユースケースのディスカバリー 既存顧客のDatabricks環境の最適化 Databricks製品改善のための活動 必要な条件/経験: 様々な業界・産業で外部クライアントと関わるプリセールスまたはポストセールスの経験 技術概念を示す経験、プレゼンテーションやホワイトボードを使用した経験 パブリッククラウド（AWS、Azure、GCP）内でのアーキテクチャ設計と実装の経験 エンタープライズアカウントとの業務経験  日本語での流暢なコミュニケーション、および英語でのビジネス上の読み書きができること データ領域、もしくは、機械学習・AI領域の基本的な技術理解。および、SQLのコーディングスキル。 望ましい経験/スキル: データエンジニアリングまたはデータサイエンスのいずれかにおいてコアな強みを持つ顧客向けプリセールスまたはコンサルティングの役割に対する理解があることが望ましい Apache Spark™、AI、データサイエンス、データエンジニアリング、Hadoop、Cassandraなどのビッグデータ技術に関する経験 Python, Scala, Java、もしくはRを使用したApache Sparkの流暢なコーディング経験 データ領域、もしくは、機械学習・AI領域での開発経験。特に、Python(Pandas, NumPy等)のコーディング経験  About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks.  Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

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Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.ABOUT THE TEAM The Corp Tech Acquisition team scopes and manages the implementation of Anduril’s acquired companies. We help enable the new acquisitions to build, ship, and deploy products at scale with Anduril’s systems and processes. As we continue to acquire companies and expand our capabilities, we are seeking a highly skilled Acquisition Program Manager specializing in Mergers & Acquisitions (M&A). This role will lead and coordinate the acquisition process, work with leadership and cross-functional teams to ensure a smooth integration, and manage all aspects of program planning and execution. ABOUT THE JOB   Oversee the acquisition program lifecycle from due diligence, integration, and adoption to completion across multiple acquisitions Work closely with cross-functional stakeholders (IT, Legal, HR, Supply Chain, Manufacturing, Mission Operations, Finance, Product, Deployments) to root cause problems and scope key requirements, milestones, and dependencies for acquisition implementation success Own building the program management foundation for the acquisition team Own defining, managing, and improving program management processes for all acquisition implementations Help implement risk management strategies, identifying potential issues and developing contingency plans Manage the program timeline across all related acquisitions, ensuring milestones are met and programs stay on track Define program scope, goals, and deliverables in collaboration with stakeholders and senior management Facilitate communication and collaboration across cross-functional teams and departments Provide regular updates and/or risks to the appropriate management channels and escalate issues, as necessary, according to each acquisitions integration plan Analyze each program status and, when necessary, revise the scope, schedule, or resources to ensure that program requirements can be met Establish and maintain relationships with relevant stakeholders, providing day-to-day contact on program status and changes REQUIRED QUALIFICATIONS   50%+ travel required insanely high execution bar, and will see all programs through from conception to tactical completion to move Anduril forward 5+ years of program management experience, preferably with managing complex systems and operations implementations 5+ years of experience with managing executive communication, board of director goals or driving cross company initiatives Excellent written and verbal communication skills and strong presentation skills, able to clearly articulate needs to leadership team and a wide variety of cross-functional stakeholders Collaborate across teams, strategizing how to bridge different parts of the organization to achieve cross-functional outcomes Ability to observe and anticipate potential risks across programs, milestones, timelines, etc. You are incredibly organized, detail-oriented, and and excel in strategic planning You have both high ownership and low ego, approaching everything with strong outcome orientation and high humility You’re discerning and an incredibly fast learner U.S. Persons status is required as this position needs to access export-controlled data    US Salary Range$146,000—$194,000 USD  The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:  Healthcare Benefits  US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you.  UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents.  IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents.  Additional Benefits  Income Protection: Anduril covers life and disability insurance for all employees.  Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.  Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.  Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.  Professional Development: Annual reimbursement for professional development  Commuter Benefits: Company-funded commuter benefits based on your region.  Relocation Assistance: Available depending on role eligibility.  Retirement Savings Plan  US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.  UK & IE Roles: Pension plan with employer match.  AUS Roles: Superannuation plan.  The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.  To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/. 

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Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.ABOUT THE TEAM The Corp Tech Acquisition team scopes and manages the implementation of Anduril’s acquired companies. We help enable the new acquisitions to build, ship, and deploy products at scale with Anduril’s systems and processes. As we continue to acquire companies and expand our capabilities, we are seeking a highly skilled Acquisition Program Manager specializing in Mergers & Acquisitions (M&A). This role will lead and coordinate the acquisition process, work with leadership and cross-functional teams to ensure a smooth integration, and manage all aspects of program planning and execution. ABOUT THE JOB   Oversee the acquisition program lifecycle from due diligence, integration, and adoption to completion across multiple acquisitions Work closely with cross-functional stakeholders (IT, Legal, HR, Supply Chain, Manufacturing, Mission Operations, Finance, Product, Deployments) to root cause problems and scope key requirements, milestones, and dependencies for acquisition implementation success Own building the program management foundation for the acquisition team Own defining, managing, and improving program management processes for all acquisition implementations Help implement risk management strategies, identifying potential issues and developing contingency plans Manage the program timeline across all related acquisitions, ensuring milestones are met and programs stay on track Define program scope, goals, and deliverables in collaboration with stakeholders and senior management Facilitate communication and collaboration across cross-functional teams and departments Provide regular updates and/or risks to the appropriate management channels and escalate issues, as necessary, according to each acquisitions integration plan Analyze each program status and, when necessary, revise the scope, schedule, or resources to ensure that program requirements can be met Establish and maintain relationships with relevant stakeholders, providing day-to-day contact on program status and changes REQUIRED QUALIFICATIONS   50%+ travel required insanely high execution bar, and will see all programs through from conception to tactical completion to move Anduril forward 5+ years of program management experience, preferably with managing complex systems and operations implementations 5+ years of experience with managing executive communication, board of director goals or driving cross company initiatives Excellent written and verbal communication skills and strong presentation skills, able to clearly articulate needs to leadership team and a wide variety of cross-functional stakeholders Collaborate across teams, strategizing how to bridge different parts of the organization to achieve cross-functional outcomes Ability to observe and anticipate potential risks across programs, milestones, timelines, etc. You are incredibly organized, detail-oriented, and and excel in strategic planning You have both high ownership and low ego, approaching everything with strong outcome orientation and high humility You’re discerning and an incredibly fast learner U.S. Persons status is required as this position needs to access export-controlled data    US Salary Range$146,000—$194,000 USD  The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:  Healthcare Benefits  US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you.  UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents.  IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents.  Additional Benefits  Income Protection: Anduril covers life and disability insurance for all employees.  Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.  Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.  Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.  Professional Development: Annual reimbursement for professional development  Commuter Benefits: Company-funded commuter benefits based on your region.  Relocation Assistance: Available depending on role eligibility.  Retirement Savings Plan  US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.  UK & IE Roles: Pension plan with employer match.  AUS Roles: Superannuation plan.  The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.  To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/. 

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About the TeamOpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships.About the RoleThis is a founding role. As our first Technical Deployment Lead (TDL) for Financial Services, you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals.You will focus on the Financial Services vertical, partnering with banks, asset managers, and private capital investors to deploy next-generation AI capabilities across their operations, investment processes, and portfolio companies. You will own delivery end-to-end: embedding with Financial Services customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities.Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures).This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace.This role is based in New York City. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.In this role, you will:Own the technical delivery plan for multiple interdependent workstreams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.Partner with Product and Research so platform components and research workstreams land in time to support deployment goals.Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.Shape how we engage Financial Services customers You’ll thrive in this role if you:Bring 7+ years of customer‑facing technical delivery leadership.Have expertise in Financial Services Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI.Excel in high ambiguity environments. Know how to simplify complex and dynamic work.Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems.Think strategically and pattern-match. Able to step back from execution detail, recognise broader trends across deployments, and connect customer needs to scalable, reusable solutions.Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs.Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls.You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution.Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher).About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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What if the bottleneck to scaling a frontier AI company isn't the technology, but figuring out which operational problems to solve first—and actually solving them? We're the ~50-person team behind Stable Diffusion, Stable Video Diffusion, and FLUX.1—models with 400M+ downloads. But here's the reality: breakthrough research doesn't automatically translate into sustainable business impact. Between cutting-edge models and a scalable company lie dozens of operational challenges that don't fit into neat job descriptions. That's where you come in. What You'll Pioneer You'll be the operational Swiss Army knife working directly with our founders, Chief of Staff, and leadership team. This isn't a traditional BizOps role with a fixed scope—it's a high-leverage position where you tackle whatever the most critical problem is right now, building solutions that scale as the company does. You'll be the person who: Works across multiple business functions as priorities shift—serving as connective tissue between R&D, GTM, Finance, and Operations Drives special projects and strategic initiatives on behalf of the Chief of Staff and founding team, owning end-to-end delivery from ambiguous brief to measurable impact Defines, tracks, and optimizes key performance metrics across business areas, partnering with finance to ensure data-driven decision-making Owns monthly business reviews—synthesizing performance trends, insights, and recommendations into clear narratives that help leadership make better decisions Deep dives into critical business drivers, uncovering operational bottlenecks and inefficiencies across both business and technical operations Partners with technical teams to translate complex infrastructure requirements (compute planning, capacity management) into business cases and strategic recommendations Supports executive communications—preparing board materials, strategic presentations, and leadership meeting content that distills complexity into actionable insights Pressure-tests strategic alignment—assessing current projects against multi-year goals to ensure daily execution builds toward long-term success Questions We're Wrestling With How do we prioritize between competing operational needs when everything feels urgent? What metrics actually matter for understanding business health in frontier AI versus traditional SaaS? How do we translate technical infrastructure decisions (GPU cluster investments, compute allocation) into business strategy? Where are the hidden bottlenecks preventing us from scaling faster? How do we maintain execution velocity while building the operational discipline needed for sustainable growth? What does "good" look like for a business function we're building from scratch? These aren't hypothetical—they're the questions that determine whether we scale successfully or hit a wall. Who Thrives Here You've worked in environments where ambiguity is the default and structure is something you create, not something you inherit. You're equally comfortable building financial models and facilitating cross-functional alignment meetings. You understand that the best strategy is worthless without execution, and the best execution needs strategic clarity. You likely have: 4–6 years of combined experience in business operations, strategy, consulting (MBB), investment banking, venture capital, or private equity—with at least 1–2 years as an operator within a high-growth company A bias for action with a can-do attitude—you thrive in ambiguous environments by bringing structured thinking to complex problems and always driving toward outcomes Executive presence and influence—proven ability to engage confidently with executives, technical teams, and operational staff, shaping strategic priorities across functions The ability to switch gears between high-level strategy and hands-on execution, collaborating effectively across all levels of the organization A commercially minded approach with sharp focus on translating operations into revenue growth and market impact Exceptional communication skills with proven ability to connect big-picture goals to tactical execution Deep passion for technology and the future of AI We'd be especially excited if you: Have prior experience in AI, generative AI, or ML-adjacent businesses where the technology itself is evolving rapidly Are highly analytical with advanced modeling expertise and familiarity with SQL What We're Building Toward We're not just solving operational problems—we're building the foundation that determines how this company scales. Every process you design becomes how we operate. Every metric you define shapes what we optimize for. Every bottleneck you remove accelerates our growth. If that sounds more compelling than maintaining existing operations, we should talk. We're based in Europe and value depth over noise, collaboration over hero culture, and honest technical conversations over hype. Our models have been downloaded hundreds of millions of times, but we're still a ~50-person team learning what's possible at the edge of generative AI.  

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About Resolve AIAt Resolve, we’re building Agentic AI that empowers software engineers by automating production engineering and SRE workflows. Our models deeply understand production systems — from code to databases — taking on repetitive, high-pressure tasks and handling critical incidents autonomously, so engineers can focus on building.Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.We raised a $35M Seed round from top-tier investors like Greylock, Unusual Ventures, Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn) and Fei Fei Li (Professor, Stanford).As an AI Engagement Manager, you’ll own the success of Resolve AI's largest customers, leading fast-moving, high-impact deployments that transform how engineering teams work. You’ll run point on execution, from daily project scrums to technical onboarding, testing, rollout, and ongoing adoption. You’ll build strong relationships across engineering, product, and the C-suites, turning insights into action and value into measurable ROI.You'll drive adoption, align stakeholders, and shape the outcomes that matter most to our customers and to Resolve AI’s growth. This role is high velocity, high visibility and high impact. What You’ll DoTrack and own customer health across key dimensions: executive sentiment, user sentiment, adoption metrics, investigation quality.Oversee the successful execution of a portfolio of enterprise-scale projects, ensuring they meet business objectives and drive measurable impact.Operate at maximum velocity- embrace a high-speed, dynamic environment where priorities can shift, requiring quick thinking and adaptability.Run daily project scrums, engage in planning, requirements gathering/refinement, product management, testing, evals, deployment, etc, whatever is needed to drive execution forward.Build relationships with engineers, product users, and executive stakeholders — align success metrics across levels.Lead technical onboarding, training, support, rollout, and expansion for new customer environments and teams.Drive adoption through data-driven interventions: monitor usage, sentiment, and feedback signals.Deliver Business Value Assessments (BVAs) and Quarterly Business Reviews (QBRs) that quantify ROI (e.g. MTTI reduction, time saved).Surface product insights and customer needs to engineering and product teams; influence roadmap based on voice-of-customer.Identify and act on expansion opportunities (new use cases, teams, environments) in collaborating closely with Account Executives and flagging issues early.Who You Are4+ years in Customer Success, Solutions Engineering, Technical Account Management or a related role in a SaaS environment.Strong technical foundation — comfortable navigating cloud infrastructure, observability stacks, APIs, integrations. Background in observability, incident-management, monitoring, or GenAI tooling.Excellent communicator — able to present to technical and non-technical audiences, including executives.Metrics-driven mindset — experience defining, tracking, and improving KPIs (e.g. WAU, NRR, usage growth).Proven track record of driving adoption, turning around at-risk accounts, or leading expansion.Experience building trust and working cross-functionally with product, sales, and engineering teams.Why Join Resolve AI?Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations.Shape Agentic AI’s Future: Help build the next frontier in enterprise software and define its transformative impact.Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment.Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights.Competitive Benefits: Competitive Pay Packages with full benefits including:Comprehensive Medical, Dental, and Vision InsuranceMonthly Housing StipendFlexible (Unlimited) Paid Time OffVisa Sponsorship & Immigration Support401(k) PlanParental LeaveDiscretionary Tech Benefit StipendDaily in-office Lunches and Dinners We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.