Top Project Manager Jobs Openings in 2025

false

Company Overview At Skild AI, we are building the world's first general purpose robotic intelligence that is robust and adapts to unseen scenarios without failing. We believe massive scale through data-driven machine learning is the key to unlocking these capabilities for the widespread deployment of robots within society. Our team consists of individuals with varying levels of experience and backgrounds, from new graduates to domain experts. Relevant industry experience is important, but ultimately less so than your demonstrated abilities and attitude. We are looking for passionate individuals who are eager to explore uncharted waters and contribute to our innovative projects.Position Overview As a Deployment Operations Specialist, you will be the connective tissue between customers, product, and engineering teams. You will ensure that our robotic systems deliver consistent value in the field, proactively resolve operational challenges, and build processes that scale. This role requires a unique mix of technical acumen, customer empathy, and operational rigor. Responsibilities Customer Site Operations: Oversee daily operations at customer locations, ensuring robotic systems function reliably and meet service expectations. Customer Satisfaction: Enhance the customer experience during deployments by identifying pain points, driving solutions, and ensuring smooth handoffs between teams. Change Management: Manage customer change requests, clearly communicating schedule and budget impacts to all stakeholders. Issue Management: Act as the supporting point of contact for escalated technical issues, including root cause analysis and early detection of system anomalies. Field Testing & Maintenance: Assist with site mapping, on-site system testing, preventative maintenance, and upgrades to ensure long-term reliability. Performance Reporting: Compile, analyze, and present operational performance metrics (e.g., task success rates, system health) for regular reviews. Transition check-ins from weekly (during pilot) to monthly or quarterly for steady-state operations. Process Improvement: Identify, design, and implement process improvements that enhance operational efficiency and customer outcomes. Training & Enablement: Coordinate customer training sessions and establish scalable support models for customer success teams. Travel: Spend up to 20% of your time traveling to customer sites for deployment support, operational reviews, and field testing. Preferred Qualifications 6+ years of experience in product operations, technical operations, or field deployment (preferably robotics, hardware + software systems, or complex enterprise SaaS). Strong technical problem-solving skills with the ability to quickly learn complex systems. Proven track record of supporting cross-functional customer stakeholders, product, and engineering.  Excellent communication and organizational skills with the ability to distill complex issues into clear updates. Experience with performance metrics reporting, root cause analysis, and operational process improvement.

false

Cruose's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.About This Role:As a Commissioning Manager at Crusoe.ai, you will be the driving force behind ensuring our data center construction projects are commissioned flawlessly. You will lead the development and execution of comprehensive commissioning plans, ensuring all critical systems perform optimally and meet our stringent reliability standards. Your expertise will be vital in safeguarding the uptime and efficiency of our AI infrastructure, directly contributing to the success of our groundbreaking projects.What You'll Be Working On:Develop and implement detailed commissioning plans for data center construction projects, including mechanical, electrical, and control systems.Manage relationships with third party commissioning agents.Oversee and manage the commissioning process, from pre-functional testing through integrated systems testing and final acceptance.Coordinate with design engineers, construction teams, and vendors to ensure seamless integration and commissioning of all systems.Conduct thorough reviews of design documents, specifications, and submittals to ensure compliance with commissioning requirements.Develop and maintain commissioning schedules, budgets, and resource plans, ensuring projects are completed on time and within budget.Perform detailed functional testing and performance verification of critical systems, documenting results and addressing any deficiencies.Manage and resolve commissioning-related issues and conflicts, proactively identifying and mitigating risks.Ensure all commissioning activities comply with relevant codes, standards, and safety regulations.Generate comprehensive commissioning reports and documentation, providing detailed records of testing and performance.What You’ll Bring to the Team:You have extensive experience in commissioning critical infrastructure, particularly data centers.You possess a deep understanding of mechanical, electrical, and control systems related to data center operations.You have a proven track record of successfully managing complex commissioning projects.You are highly organized and detail-oriented, with exceptional problem-solving and analytical skills.You are an excellent communicator and collaborator, with the ability to work effectively with diverse teams.You have a strong understanding of industry standards and best practices for commissioning.You are proficient in developing and implementing commissioning plans and procedures.You have experience managing and mentoring commissioning teams.You have experience with concurrent maintainability testing.Benefits: (for full time employees only)Industry competitive payRestricted Stock Units in a fast growing, well-funded technology companyHealth insurance package options that include HDHP and PPO, vision, and dental for you and your dependentsEmployer contributions to HSA accountsPaid Parental LeavePaid life insurance, short-term and long-term disabilityTeladoc401(k) with a 100% match up to 4% of salaryGenerous paid time off and holiday scheduleCell phone reimbursementTuition reimbursementSubscription to the Calm appMetLife LegalCompany paid Commuter FSA benefit of $200 per monthCompensation Range: Compensation will be paid in the range of $155,000 - $175,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

false

Who we are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards.  As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously.  We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.  The role We are seeking a highly skilled and experienced Certification Expert to join our team. This pivotal role requires a professional with a strong background in software, electronics, and system-level certification programs. The ideal candidate will have participated in the entire lifecycle of a certification program and possess deep expertise in critical aerospace standards. This is a hybrid position, offering flexibility while ensuring collaborative team engagement. Depending on program needs, this expert may serve as both a Quality Assurance Engineer and a Certification Verification Engineer (CVE). The day-to-day Lead and participate in all phases of the certification lifecycle for complex software, electronics, and system developments, from planning through verification and approval. Apply in-depth knowledge of aerospace certification standards, specifically DO-178C, DO-254, and/or ARP4754A/B, to ensure compliance. Act as a Quality Assurance Engineer, overseeing process adherence, conducting audits, and ensuring the quality of certification artifacts. Perform duties as a Certification Verification Engineer (CVE), reviewing and approving certification data and evidence. Collaborate with engineering teams to integrate certification requirements into design and development processes. Interface with regulatory authorities, including military authorities, as needed to support certification efforts. Prepare and present certification plans, reports, and documentation to internal stakeholders and external authorities. You should apply if you You possess significant experience as a Certification Expert with a focus on software, electronics, and system-level certification. You have actively participated in the full lifecycle of at least one major certification program. You are proficient in at least one of the following standards: DO-178C, DO-254, or ARP4754A/B, and are eager to expand your expertise in the others. You are capable of acting as both a Quality Assurance Engineer and a Certification Verification Engineer (CVE). You thrive in a hybrid work environment. Hold, or are demonstrably eligible to obtain, the required level of security clearance.  Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Nice to Have Understanding of evolving airworthiness requirements related to Artificial Intelligence (AI) and Cybersecurity. Experience interacting with military authorities in a certification context. Join Helsing and work with world-leading experts in their fields  Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about What we offer A focus on outcomes, not time-tracking Competitive compensation and stock options Relocation support Social and education allowances Regular company events and all-hands to bring together employees as one team across Europe   Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.  Helsing's Candidate Privacy and Confidentiality Regime can be found here.     

false

Who we are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards.  As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously.  We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.  The role As Bid Manager at Helsing, you will play a pivotal role in advancing our mission to revolutionise defence and national security through cutting-edge AI technology. By leading the development and submission of strategic proposals, you'll be instrumental in securing partnerships and projects that expand our impact in safeguarding societies. Your ability to coordinate agile teams and shape compelling narratives will directly support Helsing's mission to provide advanced solutions that empower decision-makers in critical environments. This position not only influences our growth trajectory but also contributes to our overarching goal of creating a safer and more secure world through technological innovation The day-to-day Coordinate the end-to-end development of proposals, ensuring alignment with client requirements and showcasing Helsing's innovative AI solutions effectively. Work closely with sales, technical, and operational teams to gather necessary information and ensure all proposal components meet strategic, technical, and compliance standards. Oversee the bid timeline, manage resources, and ensure submission deadlines are met, using project management tools and methodologies to maintain organization. Conduct ongoing research to understand client needs, competitive landscapes, and market trends, using insights to tailor proposals and strategies. Ensure all bid components meet legal, compliance, and regulatory standards, identifying potential risks and developing mitigation strategies. Regularly update leadership on bid progress and outcomes, and conduct post-bid evaluations with teams to refine processes and strategies for future opportunities. Continuously seek improvements and innovations in the bidding process, enhancing efficiencies and increasing the strength and competitiveness of proposals. You should apply if you You thrive in crafting and executing strategies that align with both short-term objectives and long-term vision, making a tangible impact on business growth. You are excited by the opportunity to work on cutting-edge AI technology projects that contribute to national defence and security. You excel in dynamic environments and enjoy collaborating with cross-functional teams to gather insights and build cohesive, winning proposals. You have a knack for managing complex projects, ensuring all aspects from compliance to timelines are meticulously handled. You are adept at researching market trends and client needs to develop proposals that are both strategic and competitive. You can thrive in a fast-paced startup environment and remain flexible to adjust to changing priorities and opportunities. You are motivated by contributing to a mission that aims to create a safer and more secure world through technological advancement. Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Join Helsing and work with world-leading experts in their fields  Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about What we offer A focus on outcomes, not time-tracking Competitive compensation and stock options Relocation support Social and education allowances Regular company events and all-hands to bring together employees as one team across Europe   Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.  Helsing's Candidate Privacy and Confidentiality Regime can be found here.     

false

Join Our Mission to Revolutionize Healthcare Smarter Technologies is redefining how healthcare organizations leverage automation and AI to improve efficiency, compliance, and patient outcomes. Our advanced AI-powered Revenue Cycle Automation platform enables providers to streamline and enhance their core business operations. We're looking for an exceptional Compliance and Risk Manager to lead our enterprise-wide compliance and risk management programs. As the Compliance and Risk Manager at Smarter Technologies, you will develop, implement, and oversee a comprehensive compliance program that ensures adherence to HIPAA, HITRUST, SOC 2, NIST, ISO 27001, and other relevant regulations and frameworks. This is a senior leadership role responsible for driving risk mitigation strategies, guiding cross-functional teams on compliance best practices, and ensuring we maintain the trust of our customers, partners, and regulators. As our Compliance and Risk Manager, you will lead with visionary insight at the nexus of compliance, risk, and cutting-edge AI in healthcare. You'll craft governance frameworks that harmonize innovation with ethical accountability, mastering challenges like PHI protection in AI-driven environments. By pioneering transparent, bias-free algorithms and robust data privacy practices, you'll surpass regulatory standards while fueling business growth. Proactively shaping our response to emerging AI governance trends, you'll establish Smarter Technologies as a beacon of trust in responsible AI adoption. Your strategic leadership will redefine compliance as a dynamic catalyst, building stakeholder confidence and accelerating innovation in a highly regulated landscape. Key Responsibilities Design and lead a dynamic, company-wide compliance program aligned with HIPAA, HITRUST, SOC 2, NIST, ISO 27001, and emerging AI governance standards, ensuring ethical and innovative PHI management. Conduct comprehensive risk assessments, mitigating compliance, operational, and AI-specific risks like bias, explainability, and PHI re-identification, in line with HIPAA and HHS AI guidelines. Oversee internal and external audits, driving timely remediation and maintaining audit readiness with minimal findings. Develop and harmonize policies, procedures, and controls across business units, embedding AI ethics and de-identification protocols to prevent ePHI exposure in AI-driven processes. Act as the primary liaison with regulators, auditors, and assessors, fostering trust and alignment on compliance priorities. Guide and train teams on compliance best practices, emphasizing AI governance and AMA Principles for Augmented Intelligence. Report compliance status, risks, and metrics to senior leadership and the board, translating complex requirements into strategic insights. Proactively adapt programs to evolving laws, regulations, and industry standards, positioning compliance as a competitive advantage. What Success Looks Like A compliance program exceeding HIPAA, HITRUST, SOC 2, NIST, ISO 27001, and AI governance standards, driving innovation while securing PHI. Unified compliance practices across all business units, enforcing AI ethics and PHI de-identification to ensure trust and efficiency. Audit readiness with zero material findings, delivering immediate remediation in a high-growth startup environment. Cross-functional alignment that embeds compliance in AI-driven solutions, enabling rapid scalability. A culture where compliance accelerates innovation, establishing the startup as a leader in trusted healthcare technology. Minimum Qualifications 10+ years of experience in compliance, risk management, or information security, with a focus on regulated environments Proven experience building and leading compliance programs that align with HIPAA, HITRUST, SOC 2, NIST, and ISO 27001 Strong track record managing internal and external audits Experience collaborating with regulators and third-party auditors Excellent written and verbal communication skills with the ability to translate complex regulations into clear operational requirements Strong leadership and influencing skills, with experience driving change across diverse teams Bachelor's degree in law, business administration, information security, or a related field; advanced degree or relevant certifications (CCEP, CISA, CISM, CISSP) preferred Bonus Points Led compliance in high-growth healthcare or tech startups, securing AI and PHI operations. Built compliance into DevOps, cloud, and AI platforms, delivering secure, scalable systems. Mastered AI governance and healthcare tech regulations Why Smarter Technologies? Competitive compensation Equity participation: Employee Stock Options Health benefits: Comprehensive medical, dental, and vision insurance Time off: Generous leave policies and paid company holidays California Salary Range $180,000—$225,000 USD

true

About the Role We’re seeking a top tier Program Manager – AI Solutions to support end-to-end implementation of AI solutions at enterprise customer organizations. You will establish and maintain robust project management infrastructure, coordinate cross-functional teams, and ensure timely delivery of AI solutions that deliver against customer expectations. This is an exciting opportunity to work on the forefront of Generative AI with some of the leading brands in the world. This is a fully remote role based in the United States or Canada. Key Responsibilities Program Leadership: Own the full lifecycle of AI solutions projects—from requirements gathering through development, deployment, and post-launch optimization. Project Management Infrastructure: Design and implement standardized processes, tools, and templates (e.g., status dashboards, delivery templates) to support consistent, scalable AI solution delivery. Cross-Functional Collaboration: Coordinate with Sales, Applied AI, Research, Product, and Engineering to drive alignment and remove roadblocks. Stakeholder Communication: Provide regular updates to senior leadership on customer project status, milestones, and risks. Risk & Issue Management: Proactively identify, assess, and mitigate risks; escalate issues appropriately, and document resolutions to continuously improve delivery processes. Resource & Budget Planning: Define resource requirements, track team and project utilization, and optimize allocation across multiple concurrent AI initiatives. Change Management: Develop and execute change-management plans (training materials, user guides, rollout schedules) to drive adoption of AI-powered solutions within the business. Continuous Improvement: Gather and analyze post-implementation metrics, collect stakeholder feedback, and drive lessons-learned sessions to refine methodologies and accelerate future deployments. Qualifications 5+ years of program or project management experience at a technology or consulting/services company focused on technology implementation and delivery. Demonstrated ability to manage a high volume of complex, multi-stakeholder technology delivery projects end-to-end. Proficiency with project-management tools (e.g., Jira, Asana, MS Project) and familiarity with Agile/Scrum and Waterfall methodologies. Exceptional organizational skills with a proven track record of building and scaling PM infrastructures. Outstanding verbal and written communication skills; experience presenting to C-level executives. Bachelor’s degree in Computer Science, Engineering, Business, or a related field; MBA or advanced degree a plus. PMP, PgMP, or Scrum Master certification preferred. Compensation The salary range for this role is between $130,000-$150,000 USD if based in the US and between $100,000-$120,000 CAD if based in Canada. Individual pay within the range is based on factors like job-related skills and experience. Total compensation also includes stock options and benefits. Equal Employment Opportunity: We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses. 

true

Who We Are PathAI is on a mission to improve patient outcomes with AI-powered pathology. We are transforming traditional pathology methods into powerful, new technologies. These innovations in pathology can help accelerate drug development, improve confidence in the accuracy of diagnosis, and get life-saving therapies to patients more quickly. At PathAI, you'll work with a diverse and talented team of people, who are dedicated to solving complex problems and making a huge impact. Where You Fit We are looking for a dynamic clinical project manager who will report to the Head of Clinical Operations to drive our clinical study roadmaps by partnering with internal and external stakeholders. Scientific and project management skills will be key to success in driving the necessary studies for pre- and post-market assessment of our products, as well as clinical trial services.  What You'll Do Responsible for, and must have a demonstrated ability to successfully develop, implement, manage, and complete clinical trials operationally within designated programs and timelines. Lead the development and communication of presentations to keep internal and external teams informed  of progress, timelines, and risks- ensuring alignment and successful completion of projects. Generate high quality trial documentation that accurately captures trial activities and workflows, with high attention to detail. Manage day to day monitoring of study activities and proactively address any issues that may arise. Partner with cross functional internal teams (Engineering, Clinical Science, BioPharma Laboratory, etc.) and external stakeholders to manage, adjust, and revise project timelines/budgets as necessary. Must be able to resolve problems using FDA and other regulations, adherence to GCP requirements, and through regular site interactions. Demonstrate excellent interpersonal skills, ability to bring teams together to successfully plan and execute PathAI clinical trials, and ability to prioritize with multiple competing priorities. Manage external vendors, as needed. What You Bring 3+ years of project management experience in medical device and/or drug development clinical trials and a BS or BA in a relevant scientific discipline, or 1-2+ years of experience with an M.S. or PhD in a relevant scientific discipline. Robust understanding of clinical trial regulations, GCP and GCLP. Experience in digital pathology, radiology or other imaging technology-based clinical trials is highly preferred. Good organizational skills, attentive to details, and able to multitask. Project Management Certification is a plus. Strong understanding of laboratory practices, histology, and pathology preferred. Experience in MASH, IBD, and Oncology preferred. We Want To Hear From You At PathAI, we are looking for individuals who are team players, are willing to do the work no matter how big or small it may be, and who are passionate about everything they do. If this sounds like you, even if you may not match the job description to a tee, we encourage you to apply. You could be exactly what we're looking for.  PathAI is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions on business needs, job requirements, and qualifications — that's all. We do not discriminate based on race, gender, religion, health, personal beliefs, age, family or parental status, or any other status. We don't tolerate any kind of discrimination or bias, and we are looking for teammates who feel the same way.  

true

Who We Are PathAI is on a mission to improve patient outcomes with AI-powered pathology. We are transforming traditional pathology methods with  powerful new technologies. These innovations in pathology can help accelerate drug development, improve confidence in the accuracy of diagnosis, and get life-saving therapies to patients more quickly. At PathAI, you'll work with a diverse and talented team of people, who are dedicated to solving complex problems and making a huge impact. Where You Fit We're looking for a skilled and experienced translational scientist program manager to join our team and help support the execution of PathAI’s business and academic partnerships, including strategic projects, external collaborations and internal initiatives. The Translational Science Lead will work closely with machine learning, biomedical data sciences, product development, and business operations teams to ensure that our scientific project goals are being met, and that we and that we are maximizing our platform’s capabilities. The Translational Science Lead will be responsible for the day-to-day operations of current project relationships and supporting the development of new activities, as well as lead internal scientific strategy within disease areas. What You’ll Do Responsible for the scientific and strategic development of company projects. Drive and uphold rigorous scientific standards, bringing consistency to the analyses you encounter and ensuring our discoveries are adequately reviewed. Apply cutting edge approaches towards understanding disease biology to improve precision medicine and biomarker development. Solve interesting problems with machine learning and data science. Oversee day-to-day technical developments and manage relationships with internal and external stakeholders Collaborate across a range of groups - product, design, engineering front-end, machine learning, business operations, and infrastructure teams. Recommend new features for internal and external users, and improve existing ones to enhance the user experience. Drive the prioritization of our platform development, considering the team and our future roadmap. Mentor, learn, and share knowledge with others along the way. What You Bring 5+ years of experience in biotech, pharmaceutical or medical device industries. Advanced degree in life sciences or biomedical engineering-related disciplines required, PhD preferred. Ability to process quantitative datasets and broad comfort with statistics. Intellectual curiosity and the ability to learn quickly in a complex space. Strong organizational skills and experience managing project timelines We Want To Hear From You At PathAI, we are looking for individuals who are team players, are willing to do the work no matter how big or small it may be, and who are passionate about everything they do. If this sounds like you, even if you may not match the job description to a tee, we encourage you to apply. You could be exactly what we're looking for.  PathAI is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions on business needs, job requirements, and qualifications — that's all. We do not discriminate based on race, gender, religion, health, personal beliefs, age, family or parental status, or any other status. We don't tolerate any kind of discrimination or bias, and we are looking for teammates who feel the same way.    #LI-Remote   

true

About AbridgeAbridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the SoHo neighborhood of New York, the Mission District in San Francisco, and East Liberty in Pittsburgh.The RoleAs a Partner Success Director at Abridge, you will play a vital role in ensuring the satisfaction, adoption, and expansion of our solutions within our customers. You will be a core member of the commercial team and work closely with clinicians, administrators, and key stakeholders to understand their needs, provide ongoing support and guidance, and drive the successful utilization and expansion of our products and services.What You’ll DoClinician Success:Build and maintain strong relationships with clinicians and healthcare professionals across enterprise customers.Act as a trusted advisor to clinicians, offering guidance and best practices to enhance their productivity, efficiency, and patient outcomes.Understand user workflows, pain points, and objectives to align our solutions with their needs.Provide product training and onboarding support to clinicians, ensuring a smooth transition and optimal utilization of our solutions.Proactively identify and address any issues or concerns raised by clinicians, collaborating with internal teams to provide timely resolutions.Monitor and track clinician satisfaction and adoption rates, proactively identifying opportunities for improvement and driving engagement initiatives.Customer Expansion:Collaborate with the sales team to identify expansion opportunities with existing customers, outlining goals, milestones, and action plans.Conduct regular business reviews with key stakeholders to assess product performance, user feedback, and identify opportunities for additional value-add solutions.Present new features, upgrades, and solutions to clients, highlighting their potential benefits and ROI.Track customer expansion metrics and contribute to revenue growth targets.Partner Success Advocacy:Support all clinician users and serve as the voice of the customer internally, sharing insights, feedback, and success stories to drive product and service improvements.Collaborate with cross-functional teams, including sales, marketing, and product, to deliver a seamless customer experience.Contribute to the development of partner success resources, such as knowledge bases, training materials, and partner success stories.What You’ll BringProven experience as a Customer/Partner Success Director or Customer Success/Partner Manager5+ years of experience working in or with enterprise health systemsStrong understanding of the healthcare ecosystem, including the dynamics and challenges faced by large health enterprises and clinicians.Excellent communication and interpersonal skills, with the ability to build trust and establish rapport with clinicians and stakeholders at all levels.Technical aptitude and ability to quickly understand and effectively communicate complex software solutions.Strong problem-solving skills, with a proactive and results-oriented mindset.Ability to multitask and manage multiple client relationships simultaneously.Familiarity with CRM software and customer success tools is a plus.Strong organizational and project management capabilities.***This role requires up to 20% travel***Why Work at Abridge?At Abridge, we’re transforming healthcare delivery experiences with generative AI, enabling clinicians and patients to connect in deeper, more meaningful ways. Our mission is clear: to power deeper understanding in healthcare. We’re driving real, lasting change, with millions of medical conversations processed each month.Joining Abridge means stepping into a fast-paced, high-growth startup where your contributions truly make a difference. Our culture requires extreme ownership—every employee has the ability to (and is expected to) make an impact on our customers and our business.Beyond individual impact, you will have the opportunity to work alongside a team of curious, high-achieving people in a supportive environment where success is shared, growth is constant, and feedback fuels progress. At Abridge, it’s not just what we do—it’s how we do it. Every decision is rooted in empathy, always prioritizing the needs of clinicians and patients.We’re committed to supporting your growth, both professionally and personally. Whether it's flexible work hours, an inclusive culture, or ongoing learning opportunities, we are here to help you thrive and do the best work of your life.If you are ready to make a meaningful impact alongside passionate people who care deeply about what they do, Abridge is the place for you.How we take care of Abridgers:Generous Time Off: 13 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees.Comprehensive Health Plans: Medical, Dental, and Vision plans for all full-time employees. Abridge covers 100% of the premium for you and 75% for dependents. If you choose a HSA-eligible plan, Abridge also makes monthly contributions to your HSA. Paid Parental Leave: 16 weeks paid parental leave for all full-time employees.401k and Matching: Contribution matching to help invest in your future.Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits.Learning and Development Budget: Yearly contributions for coaching, courses, workshops, conferences, and more.Sabbatical Leave: 30 days of paid Sabbatical Leave after 5 years of employment.Compensation and Equity: Competitive compensation and equity grants for full time employees.... and much more!Diversity & InclusionAbridge is an equal opportunity employer. Diversity and inclusion is at the core of what we do. We actively welcome applicants from all backgrounds (including but not limited to race, gender, educational background, and sexual orientation).Staying safe - Protect yourself from recruitment fraudWe are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions. 

true

The Opportunity AI is rapidly transforming the world. Whether it’s developing the next generation of human-level intelligence, enhancing voice assistants, or enabling researchers to analyze genetic markers at scale, AI is increasingly integrated into various aspects of our daily lives. Arize AI is the leading AI observability and evaluation platform, empowering AI engineers to build and deploy high-performing, reliable models. As the AI landscape shifts from traditional ML to generative AI and agentic systems, Arize ensures teams have the tools to monitor, troubleshoot, and improve AI in production. As an AI Solutions Manager, you’ll partner with some of the most innovative AI/ML teams in the world. You’ll play a pivotal role in driving adoption, shaping product use cases, and ensuring our customers succeed in leveraging AI to achieve real-world impact. This role offers a unique chance to grow alongside a leading AI company and gain deep insights into cutting-edge AI/ML applications. The Team Our engineering team builds systems that interact with some of the most complex software ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more.  As an AI Solutions Manager, your work will directly contribute to our customers’ success in deploying impactful AI solutions, ensuring their models achieve measurable business outcomes. We are looking for a fast-paced, client-obsessed candidate with an entrepreneurial mindset to nurture, and grow our customers. You’ll be working with Arize customers to help them improve the AI they use across their organizations. You will be in charge of driving customer adoption and managing customers through their renewal cycles. You’ll accomplish this by running an effective account plan, identifying expansion opportunities with new teams, and building solutions to help achieve their goals. You’ll be involved in exciting and complex customer use cases and leverage your business acumen to navigate the intricacies. What You’ll Do Build and deepen relationships with AI/ML users to foster adoption, uncover new use cases, and drive expanded usage across customer accounts. This includes regular touchpoints like weekly/bi-weekly calls and ongoing account management. Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions. Collaborate with technical teams, including Customer Success Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices. Run workshops and training sessions with customers during onboarding and new functionality Run QBRs to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships. Proactively monitor product usage across your accounts to further gauge account health Work closely with Account Management and Executive teams to identify upsell opportunities and align on customer health strategies. Effectively relay customer feature requests to internal teams and advocate for customer needs. Ensure support teams are aligned with customer requests and priorities. What We’re Looking For 3+ years of experience as a Customer Success Manager in SaaS. A self-starter mindset with the ability to thrive in limited process environments. Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively. Strong communication skills for articulating observations and fostering collaboration across teams. Proven ability to demo technical products and translate their value into tailored customer solutions. Thrives in fast-paced environments with a customer-first mindset and a focus on delivering measurable results. A strong team player who values collaboration and collective success. Bonus: Familiarity with AI/ML workflows or GenAI technologies. The estimated annual salary and variable compensation for this role is between $100,000 to $150,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support. While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.  More About Arize Arize’s mission is to make the world’s AI work and work for the people. Our founders came together through a common frustration: investments in AI are growing rapidly across businesses and organizations of all types, yet it is incredibly difficult to understand why a machine learning model behaves the way it does after it is deployed into the real world. Learn more about Arize in an interview with our founders: https://www.forbes.com/sites/frederickdaso/2020/09/01/arize-ai-helps-us-understand-how-ai-works/#322488d7753c   Diversity & Inclusion @ Arize Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI Culturally conscious events such as LGBTQ trivia during pride month We have an active Lady Arizers subgroup

false

Why you should join usTandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked – we have:Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world.An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time.Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (including Thrive Capital, General Catalyst, Bain Capital Ventures, and Pear VC) to build an exceptional team of engineers and operators.Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster.All full-time roles are in person in New York. You can learn more about working with us in the last section of this page.About the roleTandem’s Life Sciences team partners with the world’s leading biopharma companies to get more patients on therapy faster—leveraging real-time data, AI, and operational rigor to unblock access and demonstrate impact. We work at the intersection of strategy, operations, and client engagement to drive outcomes that matter and make our partners wildly successful.As a Life Sciences Strategy Lead, you will own the post-sale success, growth, and long-term impact of our most important biopharma relationships. These are multi-brand, multi-year partnerships that sit at the center of our business and require a mix of structured problem-solving, cross-functional leadership, and executive communication. You’ll launch new programs, lead internal and client-facing teams, build scalable systems, and serve as a trusted thought partner to clients and colleagues alike.This is a high-autonomy, high-responsibility role. You’ll be expected to act like an owner and help shape Tandem’s future. If you’re low-ego, hungry to learn, and energized by fast-paced, high-impact work, we’d love to hear from you.If you join, you will:Own the post-sale success of strategic biopharma accounts—including onboarding, pilot execution, performance tracking, and client reportingAct as Tandem’s day-to-day lead across multiple client teams — including commercial, field, access, and data stakeholdersCollaborate closely with our product, engineering, data, and delivery teams to coordinate execution and ensure consistent impact for clientsDrive retention and expansion within accounts by delivering tangible outcomes, sharing insights, and building trust across functionsDesign scalable processes for managing multi-workstream accounts with 7–8 figure contract value and help build our client success function as we growExplore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and servicesWork closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitabilityWe’ll be most excited if you have:6–10 years in client strategy, delivery operations, partnerships, or customer success—ideally in complex, multi-stakeholder environmentsBackground in life sciences consulting, data platforms, digital health, or pharma-adjacent strategy rolesExecutive presence and fluency — able to engage senior leaders across functions and drive alignment in ambiguous environmentsComfort working with data and technical teams (at minimum the role requires learning SQL and low-code tools)Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationshipsTrack record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goalsHigh NPS with your former teammatesThis is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying! We’re excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.Working with usTandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo. We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:Commit to audacity. "Whether you think you can, or you think you can't – you're right.”Do the math. Be rigorous, assume nothing.Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose.Spit it out. Be direct, invite critique, avoid equivocation – we want right answers.Be demanding and supportive. Expect excellence from everyone and offer help to achieve it.Do what it takes to be number 1. We work hard to make sure we win.We provide competitive compensation with meaningful equity (for full-time employees). Everyone who joins early will be a major contributor to our success, and we reflect this through ownership and pay.We also provide rich benefits to ensure you can focus on creating impact (for full-time employees):Fully covered medical, vision, and dental insurance.Memberships for One Medical, Talkspace, Teladoc, and Kindbody.Unlimited paid time off (PTO) and 16 weeks of parental leave.401K plan setup, FSA option, commuter benefits, and DashPass.Lunch at the office every day and Dinner at the office after 7 pm.Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

false

Ready to be a part of something big? Join our team at SoundHound AI, where AI innovation and real-world impact come together. We unite voice AI, generative AI, and conversational AI to deliver powerful AI solutions that reimagine how people interact with the products and services they rely on. Whether it’s voice-enabling vehicles, streamlining patient journeys, or enhancing customer service, our multilingual, omnichannel AI technology touches the lives of hundreds of millions of people around the world. As a Project Manager for Cognitive implementation, you will play a crucial role in overseeing the planning, execution, and delivery of projects related to the adoption and integration of Artificial Intelligence for IT Operations (Cognitive) within our organization. You will collaborate with cross-functional teams to ensure successful deployment and utilization of Cognitive solutions to enhance operational efficiency, optimize performance, and drive innovation. In this role, you will: Project Planning: Develop comprehensive project plans outlining scope, objectives, timelines, resources, and deliverables for Cognitive tool implementation projects. Stakeholder Management: Engage with stakeholders at various levels to gather requirements, communicate project progress, manage expectations, and address concerns effectively. Resource Allocation: Coordinate resources, both internal and external, to ensure alignment with project requirements and timelines. Risk Management: Identify potential risks and issues associated with Cognitive tool implementation projects, and develop mitigation strategies to minimize impact and ensure successful project delivery. Vendor Management: Collaborate with vendors and third-party service providers to evaluate, select, and implement Cognitive tools that best fit the organization's needs and requirements. Quality Assurance: Establish quality standards and protocols to ensure the successful deployment and functionality of Cognitive tools, conducting regular evaluations and reviews to maintain high standards of performance. Change Management: Facilitate organizational change by promoting awareness, providing training, and fostering adoption of Cognitive tools among end-users and stakeholders. Performance Monitoring: Monitor project progress, track key performance indicators (KPIs), and generate reports to evaluate project success and identify areas for improvement. Documentation: Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant artifacts. Continuous Improvement: Drive continuous improvement initiatives by capturing lessons learned from previous projects, implementing best practices, and incorporating feedback to enhance project management processes and methodologies. We would love to hear from you if: You have a Bachelor’s degree in computer science, Information Technology, Business Administration, or related field. Master’s degree or PMP and similar certification is a plus. You have proven experience of 10+years in project management, specifically in the implementation of Cognitive or IT operations management tools. You have strong understanding of Cognitive concepts, including machine learning, data analytics, and automation, with the ability to translate technical concepts into business solutions. You have excellent communication skills, with the ability to effectively interact with diverse stakeholders, including technical teams, business leaders, and vendors. You have demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment. You have experience with Agile and/or Waterfall project management methodologies, with the ability to adapt approaches based on project requirements and organizational dynamics. You have proficiency in project management tools and software, such as Microsoft Project, JIRA, or similar platforms. You have strong analytical and problem-solving skills, with the ability to anticipate challenges, identify opportunities, and develop innovative solutions. You have leadership qualities, including team-building, decision-making, and conflict resolution skills, with a focus on fostering collaboration and driving results. You have passion for technology and innovation, with a proactive attitude towards learning and staying updated on emerging trends in Cognitive and IT operations management. This role is available in Bengaluru and will be hired into Amelia Global Services, a subsidiary of SoundHound AI. Our recruiting team will provide a total compensation range based on location and years of experience. By working at SoundHound AI, you will join hundreds of employees across the globe who strive every day to create exceptional AI-powered experiences for customers, employees, and patients. We are a values-driven company that is supportive of one another, open and honest, undaunted by challenges, nimble and focused, and determined to excel and win. Our mission is to build voice AI for the world and use our global, diverse perspectives to achieve real generational breakthroughs. SoundHound ensures that individuals with disabilities are provided reasonable accommodations to participate in the interview process, perform essential job functions, and receive other employment benefits. Learn more about our philosophy, benefits, and culture at https://www.soundhound.com/careers.  To view our job applicant privacy policy, please visit https://static.soundhound.com/corpus/ta/applicantprivacynotice.html. #LI-RM1 #LI-ONSITE

false

Who we are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards.  As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously.  We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.  The role As the Programme Manager Analyst, you are the operational heartbeat of a critical national defence programme. Reporting directly to the Programme Lead, you will bridge the gap between high-level strategic objectives and the day-to-day realities of technology delivery. You will drive the operational rhythm of the programme, ensuring seamless coordination across multiple work streams to support the end-to-end delivery of a next-generation weapon system. This is a unique opportunity to apply your analytical and organisational skills in a high-impact, dynamic environment. The day-to-day Managing the Programme Management Office (PMO) function, including the maintenance of RAID logs (Risks, Assumptions, Issues, Dependencies), action trackers, and decision logs Driving the reporting cycle by coordinating and consolidating status updates from various technical and non-technical workstreams Facilitating key programme meetings, including status reviews and stand-ups, ensuring they are well-prepared, documented, and actions are tracked to completion Preparing high-quality briefing packs, dashboards, and presentations for senior leadership and key stakeholders Supporting the Programme Lead in tracking progress against the master schedule, identifying potential delays and dependencies before they become critical Acting as the central point of contact for information requests, ensuring a single source of truth for programme data and documentation Engaging with technical delivery teams to understand their progress, challenges, and resource needs, translating this into programme-level insights Supporting programme governance activities, helping to ensure compliance with established processes and standards You should apply if you Have 1-3 years of experience in a project/programme delivery or consulting role Come from a consulting background (e.g., Big 4, technology, or management consulting), where you have learned to structure problems, manage stakeholders, and deliver high-quality work under pressure Possess exceptional organisational skills, with a keen eye for detail and the ability to manage multiple competing priorities effectively Are a natural communicator, able to clearly and concisely convey complex information to both technical and non-technical audiences Have hands-on experience with core PMO activities, including risk and issue management, status reporting, and meeting facilitation Are highly proficient in Microsoft Office, particularly PowerPoint for creating compelling presentations and Excel for data analysis and tracking Are proactive, resourceful, and have a "can-do" attitude, ready to take ownership and support the team wherever needed Thrive in a fast-paced, complex environment and are comfortable with a degree of ambiguity Are eligible to obtain and maintain the necessary level of security clearance Have an interest in or prior exposure to the defence, aerospace, or public sector (this is desirable, but not essential) Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Join Helsing and work with world-leading experts in their fields  Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about What we offer A focus on outcomes, not time-tracking Competitive compensation and stock options Relocation support Social and education allowances Regular company events and all-hands to bring together employees as one team across Europe Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.  Helsing's Candidate Privacy and Confidentiality Regime can be found here.     

false

About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.About the Role: As a Delivery Excellence Manager (DEM), you will lead and orchestrate successful implementations and long-term customer engagements, making our customers wildly successful. You will be responsible for ensuring efficient technical deployment, delivering proactive strategic guidance, and building then delivering against joint success plans. DEMs collaborate closely with Account Executives, AI Outcomes Managers, Solution Architects, Support and R&D on scoped engagements. You will: Help our customers achieve real business outcomes through the use of AI Serve as the primary lead on new customer deployments including hands on guidance for the setup of SSO and connectors  Own the end-to-end delivery from kickoff to  go-live thru renewal, ensuring clarity on expectations for all stakeholders  timeline, andServices budget. Create and execute on joint success plans that drive additional adoption, deepen engagement, and result in measurable business value. Overall program management. Develop, communicate, and execute tailored project plans; facilitate cross-functional collaboration across delivery, operations, and technical teams. Provide a blend of technical guidance and strategic partnership, acting as escalation manager when necessary. Monitor and report on deployment progress, customer adoption, and satisfaction metrics. Proactively identify risks or blockers and drive resolution—escalating internally when appropriate. Guide and document improvements for onboarding processes, playbooks, and best practices. Contribute to continuous process and product improvements by providing actionable feedback and participating in internal initiatives About you: 1-3 years of experience in technical deployment, implementation management, or technical account management of SaaS products at Enterprise customers. Strong understanding of software development life cycles and methodologies, including Agile and DevOps practices. Familiarity with cloud platforms (AWS, GCP, or Azure) and related services. Excellent analytical and problem-solving skills, with a focus on troubleshooting technical issues as well as  building consensus around outcomes and success measures. Strong organizational, project management, and communication abilities. Proven experience serving enterprise clients in both strategic, consultative and tactical, hands-on roles. Experience with process documentation, playbooks, and continuous improvement initiatives. Solutions-oriented mindset; trusted advisor with capability to own escalations. Capable of handling ambiguity and thriving in a fast-paced environment. Key knowledge and skills Thrive in a customer-focused, tight-knit and cross-functional environment - being a team player and willing to take on whatever is most impactful for the company is a must Technical configuration and troubleshooting A proactive and positive attitude to lead, learn, troubleshoot, and take ownership of both small tasks and large features Strong verbal and written communication skills for collaboration between customers and technical and non-technical stakeholders. Curiosity and tenacity Location: Bangalore This role is hybrid (3 days a week in our Bangalore office)

true

About RYZ Labs:RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world. Our teams are remote and distributed throughout the US and Latam. They use the latest cutting-edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years. At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion, and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists. Our values and what to expect:- Customer First Mentality - every decision we make should be made through the lens of the customer.- Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.- Ownership -  step up if you see an opportunity to help, even if not your core responsibility. - Humility and Respect - be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect.- Frugality - being frugal and cost-conscious helps us do more with less- Deliver Impact - get things done in the most efficient way. - Raise our Standards - always be looking to improve our processes, our team, and our expectations. The status quo is not good enough and never should be.

false

false

false

false

📐 About this roleGreat writing, for everyone. It’s our vision for Writer, and our customers’ vision for their teams. We’re looking for an Strategic customer success manager whose top priority is helping our Fortune 50-100 customers succeed with Writer. Our Product is adopted across an organization, so we need someone who’s comfortable in a complex customer relationship environment navigating many relationships, project managing deliverables and driving value across their business.As our Strategic customer success manager, you’ll be on the ground-floor helping us build processes for onboarding, adoption, and retention. Our NRR is +130%, and GRR is +95%, so you’ll be starting from a great foundation.You'll be reporting to the Director of customer success and be working very closely with our other customer success managers in building a world class CS org.🦸🏻‍♀️ Your responsibilitiesAct as the single point-person for customers; creating, owning and driving their overall success planDevelop expertise as an advisor of best practices in developing on brand content at scaleMeticulously project manage programs that will help customers drive adoption, business value and renew usage of WriterOwn the full customer renewal process, including forecasting, negotiating, and proposal creatingBe accountable to Gross and net dollar retention rate targets for your customersWork collaboratively with Sales and introduce opportunities for revenue growth, cross-sell and upsellDevelop new and existing relationships across your customers to ensure we’ve strengthened our partnership and create new advocates across the customer’s organizationProduce and then “processify” decks, Looms, and emails that help your customers onboard, adopt, and renew usage of Writer at scale Collect and share insights that help Product identify both scalable and unscalable ways to educate and activate the user base on the productAnalyze product usage data to provide deeper insights to customer champions, and smarter understanding of customer adoption and value opportunities⭐️ Is this you?7+ years in a CSM role focused on Fortune 50-100 accountsExperience delivering high-touch, white-glove service to large, key accounts Experience carrying and regularly exceeding a GRR and NRR target, including full ownership of the RenewalExperience in deepening adoption within a team as well as introducing a product across many teams in an organizationExperience managing and building relationships across multiple stakeholder levels, including C-Level Experience in the art of Change management. You know how to motivate, unblock and overcome barriers to large, transformational changeAn ability to make the complex simpleKnowledge of editorial processes or working with Content marketing, Technical writing or UX teams a real plusExperience managing or owning large-scale deployments is a real plus And:Proactive communication skills, both sync and asyncIntrinsically motivated: you set the highest possible bar for what you build, write, shipIncredibly curious and an active listenerA great presenterA genuine leaderA connection to our mission of Great writing for everyoneA natural affinity to our values of Connect, Challenge, Own#LI-Hybrid 🍩 Benefits & perks (US Full-time employees)Generous PTO, plus company holidaysMedical, dental, and vision coverage for you and your familyPaid parental leave for all parents (12 weeks)Fertility and family planning supportEarly-detection cancer testing through GalleriFlexible spending account and dependent FSA optionsHealth savings account for eligible plans with company contributionAnnual work-life stipends for:Home office setup, cell phone, internetWellness stipend for gym, massage/chiropractor, personal training, etc.Learning and development stipendCompany-wide off-sites and team off-sitesCompetitive compensation, company stock options and 401kWriter is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.By submitting your application on the application page, you acknowledge and agree to Writer's Global Candidate Privacy Notice.

false

📐 About this roleGreat writing, for everyone. It’s our vision for Writer, and our customers’ vision for their teams. We’re looking for an Strategic customer success manager whose top priority is helping our Fortune 50-100 customers succeed with Writer. Our Product is adopted across an organization, so we need someone who’s comfortable in a complex customer relationship environment navigating many relationships, project managing deliverables and driving value across their business.As our Strategic customer success manager, you’ll be on the ground-floor helping us build processes for onboarding, adoption, and retention. Our NRR is +130%, and GRR is +95%, so you’ll be starting from a great foundation.You'll be reporting to the Director of customer success and be working very closely with our other customer success managers in building a world class CS org.🦸🏻‍♀️ Your responsibilitiesAct as the single point-person for customers; creating, owning and driving their overall success planDevelop expertise as an advisor of best practices in developing on brand content at scaleMeticulously project manage programs that will help customers drive adoption, business value and renew usage of WriterOwn the full customer renewal process, including forecasting, negotiating, and proposal creatingBe accountable to Gross and net dollar retention rate targets for your customersWork collaboratively with Sales and introduce opportunities for revenue growth, cross-sell and upsellDevelop new and existing relationships across your customers to ensure we’ve strengthened our partnership and create new advocates across the customer’s organizationProduce and then “processify” decks, Looms, and emails that help your customers onboard, adopt, and renew usage of Writer at scale Collect and share insights that help Product identify both scalable and unscalable ways to educate and activate the user base on the productAnalyze product usage data to provide deeper insights to customer champions, and smarter understanding of customer adoption and value opportunities⭐️ Is this you?7+ years in a CSM role focused on Fortune 50-100 accountsExperience delivering high-touch, white-glove service to large, key accounts Experience carrying and regularly exceeding a GRR and NRR target, including full ownership of the RenewalExperience in deepening adoption within a team as well as introducing a product across many teams in an organizationExperience managing and building relationships across multiple stakeholder levels, including C-Level Experience in the art of Change management. You know how to motivate, unblock and overcome barriers to large, transformational changeAn ability to make the complex simpleKnowledge of editorial processes or working with Content marketing, Technical writing or UX teams a real plusExperience managing or owning large-scale deployments is a real plus And:Proactive communication skills, both sync and asyncIntrinsically motivated: you set the highest possible bar for what you build, write, shipIncredibly curious and an active listenerA great presenterA genuine leaderA connection to our mission of Great writing for everyoneA natural affinity to our values of Connect, Challenge, Own#LI-Hybrid 🍩 Benefits & perks (US Full-time employees)Generous PTO, plus company holidaysMedical, dental, and vision coverage for you and your familyPaid parental leave for all parents (12 weeks)Fertility and family planning supportEarly-detection cancer testing through GalleriFlexible spending account and dependent FSA optionsHealth savings account for eligible plans with company contributionAnnual work-life stipends for:Home office setup, cell phone, internetWellness stipend for gym, massage/chiropractor, personal training, etc.Learning and development stipendCompany-wide off-sites and team off-sitesCompetitive compensation, company stock options and 401kWriter is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.By submitting your application on the application page, you acknowledge and agree to Writer's Global Candidate Privacy Notice.