Top Project Manager Jobs Openings in 2025

Looking for opportunities in Project Manager? This curated list features the latest Project Manager job openings from AI-native companies. Whether you're an experienced professional or just entering the field, find roles that match your expertise, from startups to global tech leaders. Updated everyday.

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Faculty.jpg

Senior Manager (National Security)

Faculty
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GB.svg
United Kingdom
Full-time
Remote
false
About Faculty At Faculty, we transform organisational performance through safe, impactful and human-centric AI. With more than a decade of experience, we provide over 350 global customers with software, bespoke AI consultancy, and Fellows from our award winning Fellowship programme. Our expert team brings together leaders from across government, academia and global tech giants to solve the biggest challenges in applied AI. Should you join us, you’ll have the chance to work with, and learn from, some of the brilliant minds who are bringing Frontier AI to the frontlines of the world.About the team Our Government and Public Services business unit is committed to leveraging AI for the benefit of individual citizens and the public good.From our work informing strategic government decisions, to optimising our NHS, through to protecting children from harmful online content - we know that AI offers opportunities to drive improvements at every level of Government and we are proud to lead on some of the most impactful work happening in the sector.Because of the nature of the work we do with our Government clients, you may need to be eligible for UK Security Clearance (SC) and willing to work on site with these customers from time to time.About the roleAs a Senior Manager within our National Security team, you’ll lead mission critical work for discerning and highly AI literate customers in the UK Government and for international partners. This is a fast paced and demanding role which, in addition to mission area context, requires programme delivery mastery and an ability to think thoughtfully and creatively about the role for AI in keeping the UK and its citizens safe.You can expect to lead portfolios of work for our customers, which range from experimental applications of emerging technologies, to products that we progress through a complete development lifecycle and deploy for users in Government.What you'll be doing:Overseeing, and providing thought leadership on, the delivery of multiple programmes of work for the National Security community, including strategy, R&D, and product builds.Forming strong, trusting relationships with Government customers, data scientists and wider networks of National Security practitioners.Developing and owning compelling proposals to grow our National Security portfolio.Advising clients on AI strategy and technical implementation, acting as a trusted partner and consultant.Mentoring and developing team members, aligning their responsibilities with the critically important National Security work for which we’re responsible.Supporting wider delivery work as a Senior Manager when needed business to ensure maximum strategic flexibility and commercial impact.Who we're looking for:You bring proven experience in National Security safety, possibly from Government, academia, or roles in industry.You have a demonstrable interest and understanding of AI and ML concepts and can think creatively about their application for a range of National Security challenges.You understand the commercial consulting delivery model, allowing you to focus immediately on account growth and project oversight.You possess the flexibility to support broader Senior Manager work and embrace an entrepreneurial approach to a highly visible portfolio.You thrive in ambiguous settings and demonstrate a structured approach to problem-solving and delivering high-quality, high-stakes proThe Interview ProcessTalent Team Screen (30 minutes) Introduction to the team (60 minutes) Case Study Interview (60 minutes) Culture and Leadership Interview (60 minutes)What we can offer you: The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet.
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Product & Operations
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Glean.jpg

Delivery Excellence Manager (East Coast / EMEA hours)

Glean Work
0
0
-
0
IN.svg
India
Full-time
Remote
false
About Glean:   Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.   Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.About the Role: As a Delivery Excellence Manager (DEM), you will lead and orchestrate successful implementations and long-term customer engagements, making our customers wildly successful. You will be responsible for ensuring efficient technical deployment, delivering proactive strategic guidance, and building then delivering against joint success plans. DEMs collaborate closely with Account Executives, AI Outcomes Managers, Solution Architects, Support and R&D on scoped engagements. You will: Help our customers achieve real business outcomes through the use of AI Serve as the primary lead on new customer deployments including hands on guidance for the setup of SSO and connectors  Own the end-to-end delivery from kickoff to  go-live thru renewal, ensuring clarity on expectations for all stakeholders  timeline, andServices budget. Create and execute on joint success plans that drive additional adoption, deepen engagement, and result in measurable business value. Overall program management. Develop, communicate, and execute tailored project plans; facilitate cross-functional collaboration across delivery, operations, and technical teams. Provide a blend of technical guidance and strategic partnership, acting as escalation manager when necessary. Monitor and report on deployment progress, customer adoption, and satisfaction metrics. Proactively identify risks or blockers and drive resolution—escalating internally when appropriate. Guide and document improvements for onboarding processes, playbooks, and best practices. Contribute to continuous process and product improvements by providing actionable feedback and participating in internal initiatives About you: 3-5 years of experience in technical deployment, implementation management, or technical account management of SaaS products at Enterprise customers. Strong understanding of software development life cycles and methodologies, including Agile and DevOps practices. Familiarity with cloud platforms (AWS, GCP, or Azure) and related services. Excellent analytical and problem-solving skills, with a focus on troubleshooting technical issues as well as  building consensus around outcomes and success measures. Strong organizational, project management, and communication abilities. Proven experience serving enterprise clients in both strategic, consultative and tactical, hands-on roles. Experience with process documentation, playbooks, and continuous improvement initiatives. Solutions-oriented mindset; trusted advisor with capability to own escalations. Capable of handling ambiguity and thriving in a fast-paced environment. Thrive in a customer-focused, tight-knit and cross-functional environment - being a team player and willing to take on whatever is most impactful for the company is a must Technical configuration and troubleshooting A proactive and positive attitude to lead, learn, troubleshoot, and take ownership of both small tasks and large features Strong verbal and written communication skills for collaboration between customers and technical and non-technical stakeholders. Curiosity and tenacity Note: This role with require you to work in EMEA/US East hours. Location:  This role is hybrid (4 days a week in our Bangalore office) #LI-HYBRID
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Tenstorrent.jpg

Customer TPM, RISCV

Tenstorrent
USD
0
100000
-
500000
US.svg
United States
Full-time
Remote
false
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.Tenstorrent is seeking a Customer Technical Program Manager to lead engagements around our RISC-V CPU server and machine learning processor architectures. In this role, you’ll serve as the primary interface between our customers and our engineering/architecture teams—ensuring that customer requirements are understood, translated into execution plans, and delivered through coordinated SoC development programs. You’ll balance program management discipline with technical depth, enabling customers to succeed with Tenstorrent technology while driving alignment across internal teams This role is hybrid, based out of Austin, TX or Santa Clara, CA. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.   Who You Are Customer-first mindset, comfortable serving as the voice of the customer internally. Technically savvy, able to engage deeply with architecture, design, and validation teams. Organized and detail-oriented, with a track record of hitting milestones in complex programs. Collaborative, able to balance customer needs with internal priorities. Confident communicator, able to influence across technical and business stakeholders.   What We Need 7+ years of experience in technical program management or related leadership roles, ideally in CPU, SoC, IP or AI hardware programs. Strong technical background in RISC-V, server CPU, SoC architecture is preferred Proven ability to lead customer-facing programs, ensuring requirements are tracked and delivered Strong skills in project scheduling, risk management, and cross-functional coordination. Excellent communication skills for translating complex technical issues into clear customer updates.   What You Will Learn How customers integrate RISC-V IPs in real-world platforms Best practices for bridging technical program management with customer engagement in complex SoC programs. Exposure to cutting-edge CPU, accelerator, and SoC architectures driving the next generation of compute. How to navigate customer priorities in fast-paced, high-stakes technology engagements. Strategies for balancing internal innovation goals with external delivery expectations.   Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made. Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology.  Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2).   These requirements apply to persons located in the U.S. and all countries outside the U.S.  As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency.  If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.
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Faculty.jpg

Delivery Manager

Faculty
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GB.svg
United Kingdom
Full-time
Remote
false
About Faculty At Faculty, we transform organisational performance through safe, impactful and human-centric AI. With more than a decade of experience, we provide over 350 global customers with software, bespoke AI consultancy, and Fellows from our award winning Fellowship programme. Our expert team brings together leaders from across government, academia and global tech giants to solve the biggest challenges in applied AI. Should you join us, you’ll have the chance to work with, and learn from, some of the brilliant minds who are bringing Frontier AI to the frontlines of the world.About the teamOur Retail and Consumer experts are dedicated to helping clients in an industry which is being transformed by new technologies and evolving consumer expectations. Leveraging over a decade of experience in Applied AI, we combine exceptional technical and delivery expertise to empower businesses to adapt and thrive. About the roleAs a delivery manager, you’ll own the end-to-end success of high-impact AI projects for our retail and consumer clients. You act as the crucial link between our customers and technical teams - we’ll look to you to balance technical possibility with feasibility, ensure we maximise value for our clients, and cultivate strong external relationships which position Faculty as the partner of choice for future projects.What you'll be doing:Owning the end-to-end delivery of customer projects, from initial scoping to final implementationCollaborating with technical teams, and customers, to design innovative AI solutions that solve their challenges and leverage opportunitiesManaging project development and ensuring a delivery approach that provides maximum value to the customerBuilding and maintaining strong relationships with customers; acting as the primary point of contact throughout the project lifecycleIdentifying new commercial opportunities and contributing to new business pitches and proposalsDeveloping and mentoring your peers; taking a proactive role in building good processes and practicesWho we're looking for:You have previous experience in 0-1 AI/Digital transformation projects in the retail and consumer sector (preference for consulting services or CPG background)You take full responsibility for the successful delivery of your projects, from initial scoping to end-user adoptionYou're currently client-facing - trusted to help them navigate ambiguous situations, complex technical information and unexpected challengesYou are a clear communicator, with outstanding written and verbal skills, using these to instil confidence, bring clarity, and influence senior stakeholdersYou are comfortable working with technical teams and have experience delivering technical projectsYou know how to gauge possibility, and feasibility, and how to lead a team to balance vision and pragmatismYou are a practical problem-solver, identifying potential issues and proactively implementing solutionsOur interview process:Talent Team Screen (40 mins)Introduction Interview (60 mins)Case Study Interview (60 mins)Interview with Business Unit Director (30 mins)What we can offer you: The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day. Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals. Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet.
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Sanctuary AI.jpg

Commercial Operations Analyst

Sanctuary AI
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CA.svg
Canada
Full-time
Remote
false
Your New Role and Team Sanctuary, a world leader in developing AI-based control systems for humanoid robots, is hiring a Commercial Operations Analyst to support our growing commercial and account management functions. This role is foundational to how we qualify customer opportunities, analyze business cases, and connect customer use cases to our product roadmap. You’ll work closely with our Director of Account Management and collaborate across product, engineering, and deployment teams to manage the early stages of customer engagement—from the first inquiry to detailed use case documentation. This is an exciting opportunity for someone who thrives on analysis, communication, and collaboration, and who wants to grow at the intersection of technology, business strategy, and customer success within a robotics-driven organization. Success CriteriaQualify and filter inbound commercial inquiries with clarity and professionalism.Prepare concise customer profiles and maintain a centralized commercial database (Single Source of Truth).Conduct and document introductory customer calls, summarizing objectives and potential use cases.Support use case discovery and documentation in alignment with product and deployment teams.Perform high-level business case, market, and growth analyses to support opportunity assessment.Coordinate internal alignment across commercial, product, and engineering stakeholders.Assist with preparation of presentation materials and reports for both internal and external audiences.Demonstrate consistent organization, attention to detail, and follow-through on assigned commercial activities. Your Experience and QualificationsDegree in Business, Engineering, or a related technical field (MBA or business specialization an asset).1–3 years of experience in business analysis, commercial operations, or consulting.Understanding of basic business development or account management workflows.Comfortable handling data, documentation, and structured reporting.Familiarity with CRM or ERP systems (NetSuite, HubSpot, or similar).Strong written and verbal communication skills.Curiosity about advanced technology, AI, and robotics is essential. SkillsHighly organized, methodical, and self-driven.Analytical thinker with strong problem-solving and documentation skills.Effective communicator across technical and non-technical audiences.Adaptable and comfortable with ambiguity in fast-changing environments.Proactive and accountable, with a collaborative team-first mindset.Curious about how technology creates value for real-world customers.
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Eudia.jpg

Customer Success Manager

Eudia
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US.svg
United States
Remote
false
About Eudia:   Eudia is redefining the future of legal work with AI-powered Augmented Intelligence, enabling Fortune 500 legal teams to move faster, manage risk more effectively, and unlock new business value. Backed by $105M in Series A funding led by General Catalyst, we’re building a category-defining platform that blends AI-driven automation with human expertise, transforming legal from a cost center into a strategic growth driver.    At Eudia, we move fast. Unlike traditional enterprise software, our teams ship solutions in days, not months—delivering real impact for some of the world’s largest companies, including Cargill, Coherent, DHL, and Duracell. We’re solving one of the most complex, unsolved challenges in AI: bringing trust, accuracy, and security to legal automation.    We’re a team of builders, operators, and problem-solvers who are passionate about reshaping an industry that has long been resistant to change. If you’re looking for a place where you’ll be challenged, take ownership from day one, and work alongside some of the brightest minds in AI and legal —we’d love to meet you.    About the Role:   As Customer Success Manager you will lead strategic AI transformation initiatives for Fortune 500 legal departments and will be responsible for successful delivery of our platform and solutions. Operating at the intersection of account strategy and execution, you’ll own senior client relationships and shape how leading organizations leverage AI to transform their operations. You will work with Eudia’s Product and Delivery teams to oversee delivery and in-life performance for enterprise clients, ensuring successful implementation, adoption, and measurable success of our platform and will bring an analytical mindset to assess business value, determine ROI, and establish success metrics for ongoing customer engagements. You will work closely with sales, and as part of the account team, to identify areas where our clients can further benefit from AI products and services.     We are seeking individuals with a proven track record in managing the delivery and success of complex software & services implementations for large enterprise clients. Legal training or experience working with legal teams is an advantage. This role offers significant autonomy, executive exposure, and the opportunity to shape both client strategy and product direction.   Key Responsibilities: Strategic Vision & Solution Design Co-create innovative AI solutions with Fortune 500 legal departments, aligning workflows and technology to unlock breakthrough value  Educate and inspire customers on AI possibilities, serving as their trusted advisor on emerging capabilities and future state vision  Design and implement multi-year roadmaps that address complex functional and business challenges   Value Creation & Delivery  Lead end-to-end implementation of AI initiatives, quarterbacking cross-functional teams to deliver high-stakes programs with measurable business impact  Orchestrate internal resources to bring the best of our capabilities to each customer  Develop and implement frameworks to measure ROI and showcase value realization to stakeholders  Customer Leadership & Growth  Build and nurture executive relationships across legal, technology, and business functions  Identify and unlock new value opportunities within existing customers  Lead customers through their AI transformation journey while expanding relationships and unlocking additional value  Provide training & support to customers legal teams as part of the journey   Product & Function Development  Be the voice of the customer internally, shaping our product roadmap and go-to-market strategy  Lead the development of best practices and frameworks that can scale across our customer base  Qualifications: 5+ years of experience in enterprise software implementation, or equivalent strategic roles in software & services companies.   Experience supporting and delivering to the largest companies in the world  Comfort with AI and advanced technologies with an ability to learn quickly and train & mentor customers on the technology  Bachelor’s degree in business, computer science, or related fields   Legal training or a law degree is an advantage, but not required   Exceptional analytical capabilities and structured problem-solving skills demonstrated through complex client engagements or software implementation programs  Strong interpersonal and collaboration skills for building strong, lasting relationships  Proven ability to tailor communication to diverse technical, sales, and executive-level stakeholders  Excellent organizational, time management, verbal, and written communication skills  Track record of handling multiple customers, projects and workstreams concurrently  Experience working with Enterprise legal operations (Legal Ops) is preferred  Enthusiasm for AI transformation, legal technology, or disruptive service models  Why You’ll Love Working Here: Impactful Work: Be part of a team that’s at the forefront of AI innovation. Growth Opportunities: Work in an environment that encourages professional growth and the exploration of new ideas. Dynamic Culture: Join a group of passionate, driven individuals who are committed to making a difference. If you’re ready to take on the challenge and make an impact in a rapidly evolving industry, we want to hear from you!
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Scale AI.jpg

Engagement Manager (Cyber), Public Sector

Scale AI
USD
0
187000
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234300
US.svg
United States
Full-time
Remote
false
Scale AI is at the forefront of the AI revolution, helping the U.S. government and allied partners unlock the potential of AI across national security missions. We’re building enterprise-grade generative AI solutions and delivering them into operational use cases that matter. We’re hiring an engagement manager (EM) to lead and coordinate delivery of agentic workflows in the cyber domain for a national security customer. As an EM on our public sector delivery team, you own the account plan, manage day-to-day execution for customers, and ensure an incredible customer experience. This role is ideal for someone who blends program leadership, technical fluency, and contract awareness — and who thrives in fast-moving, ambiguous, and mission-driven environments.   You will: Manage customer relationships from the executive to the end user Be onsite with national security customers to scope agentic workflow use cases that Scale’s engineering team will build and refine Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success Oversee onboarding and successful implementation of customer accounts   Must haves: An active Top Secret security clearance (required)  5+ years of experience in program management or customer facing role Willingness to be onsite with the customer in the Washington DC area 4 days per week and able to travel at least 25% of the time (as needed) High cross-functional influence and EQ Excellent communication and presentation skills with external stakeholders A history of diligence and organization across multiple work streams Passion for solving complex challenges and building efficient AI systems by leveraging agents A basic understanding of ML operations and an aptitude to develop mastery on generative AI workflows / products   Ideally, you’d have: Technical degree in computer science, engineering, or related fieldExperience in the cybersecurity sector, within or in collaboration with a government institutions Experience operating in a fast-paced startup environment or defense tech company Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.The base salary range for this full-time position in the location of Washington DC is:$187,000—$234,300 USDPLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
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Coworker.ai

Senior Customer Success Manager (CSM)

Coworker AI
USD
0
140000
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160000
US.svg
United States
Full-time
Remote
false
Position: Senior Customer Success Manager Location: San Francisco, CA (Hybrid) Type: Full-Time Experience: 6–8 Years in SaaS Client SuccessWant to (actually) change the world? Hi, we're Alex and Bradford, co-founders of Coworker. We started this company with a simple but important goal: to make work matter.Today, that vision is turning into reality. Coworker is a hypergrowth AI startup, backed by top-tier VCs and we're building something truly transformative: AI for complex work.Unlike anything else in the market, Coworker is the world's first enterprise AI agent that can do complex work. Powered by our breakthrough OM1 (Organizational Memory) technology, Coworker creates a 'brain' for companies: an AI system with deep contextual memory that understands what's happening across a business and then completes multi-step work across 25+ enterprise applications.It's not just another productivity tool. It's a fundamental shift in how work gets done and where people spend their valuable time.We've secured $13M in seed funding from top-tier VCs and we've already landed household-name enterprise customers and achieved rapid YoY ARR growth with clear product-market fit.Now, we're building out our team to continue our aggressive penetration into mid-market and enterprise companies. Coworker isn't just a better way to work—it's the future of work.And we're only just getting started.Why Coworker?The work that will define your career: this is literally an opportunity to change how the world works. We're going to totally transform how 1 billion people spend their time.Ownership above all else: every single person at Coworker brings an extreme level of ownership in everything they do. This is intensely motivating and will buoy you in everything you do.Exceptional team: you'll work alongside some of the best. We've been on the growth journey at Uber and other high calibre startups.Strong early traction in an explosive category: we're growing fast in an extremely fast growing category.Technical moat: OM1 allows us to do things that no-one else can do. It's an incredibly strong foundation to build a world-changing business.Job SummaryYou are a highly driven Senior Customer Success Manager who will own the post-sale relationship with our mid-market customers ($50k-$100k+ ACV). You'll be responsible for customer onboarding, product adoption, retention, and growth. This role is perfect for a strategic CSM with 6-8 years of experience looking to advance their career in enterprise customer success while developing relationship management, strategic advisory and revenue growth.Key ResponsibilitiesCustomer Onboarding: Drive implementation success through structured onboarding programs, ensuring 30-day time-to-valuePortfolio Management: Own 50-75 customer accounts, maintaining 95%+ retention rate and 110%+ net revenue retentionStrategic Advisory: Conduct quarterly business reviews, create success plans, and provide data-driven recommendationsGrowth Initiatives: Identify expansion opportunities, collaborate with Sales on upsells and drive product adoptionSuccess Operations: Monitor customer health scores, usage metrics, and engagement data to proactively address risksRequirementsExperience: 6-8 years in SaaS Customer Success roles with proven track record of retention and growthOperational Mindset: Self-starter with ability to identify, own and execute on opportunities while managing competing priorities. Strong bias for action and comfort with ambiguity in a fast-paced environmentTechnical Skills: Strong platform expertise, ability to understand technical requirements and translate business needsCommunication: Excellence in stakeholder management, presentation skills and written communicationAnalytics: Data-driven approach to customer success, proficiency in success metrics and reportingTools: Expertise in Customer Success and CRM systems (Hubspot, Salesforce) and collaboration/project management toolsPreferred QualificationsExperience managing mid-market or enterprise SaaS relationshipsBackground in consulting or strategic advisory rolesExperience with AI/ML platforms and use casesCompensation & BenefitsSalary + Equity + BenefitsBase Salary: $140k-160kEquity: Generous equity in early stage companyBenefits: Health/dental/vision insurance, 401(k), unlimited PTOCareer DevelopmentMentorship: Partnered with Leadership for portfolio strategy and skill developmentPromotion Path: Clear advancement to Enterprise CSM or Team Lead within 18-24 monthsCross-functional exposure: Opportunities to work with Product, Sales and Marketing teamsDrop us a line!We encourage you to drop us a line even if you feel over- or under-qualified. We want to find the best people to help us build Coworker no matter who they are. We have a lot of different areas of responsibility and we are always happy to brainstorm with you about what would be the best fit. Coworker.ai is an equal opportunity employer. We believe everyone should feel great about being their authentic selves at Coworker–this is the only way to do our best work! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe that great employees come from diverse backgrounds.
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Observe.AI

Sales Enablement Specialist

Observe
USD
0
120000
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135000
US.svg
United States
Full-time
Remote
true
Sales Enablement Specialist About Us Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business. Observe.AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows with AI agents. It also enables teams to guide and augment human agents with AI copilots, and analyze 100% of human and AI interactions for insights, coaching, and quality management. Companies like DoorDash, Affordable Care, Signify Health, and Verida use Observe.AI to transform customer experiences every day by accelerating service speed, increasing operational efficiency, and strengthening customer loyalty across every channel. Why Join Us Observe.AI is an AI Agent company in the customer experience industry, building AI Agents that automate interactions, AI copilots that assist in real time, and post-interaction intelligence that drive decisions. We’re operating at the cutting edge of Customer Experience GenAI, where the market opportunity is massive and still being defined. We’re seeking a Sales Enablement Specialist to lead the design and execution of a best-in-class new hire onboarding and ongoing enablement program for our Go-to-Market (GTM) teams. This role is equal parts strategic program leadership and hands-on delivery — perfect for someone who’s passionate about empowering revenue teams to perform at their peak.  As a Sales Enablement Specialist, you’ll own the programs, content, and learning experiences that ramp our GTM teams faster and raise the bar on execution. You’ll partner across Sales, Sales Engineering, Customer Success, Product,  and Product Marketing to deliver scalable, metrics-driven enablement that improves win rates, accelerates time-to-productivity, and helps enterprise buyers understand the value of AI Agents and Copilots. What You’ll Be Doing Own GTM onboarding end-to-end (AEs, SDRs, Channel, AMs, SEs): design 30/60/90 plans, define success metrics (e.g., time-to-first-meeting/opportunity, ramp time, certification completion), and track outcomes in Salesforce, Zoom Revenue Accelerator, and BoostUp. Build multi-modal learning: live sessions, async paths, certifications/badges, role plays, call libraries, playbooks, and virtual workshops tailored to role and segment. Codify CX GenAI sales plays: value-based messaging for AI Agents/Copilots, discovery frameworks, ROI/TCO and business cases, plus foundational AI topics (LLMs, RAG concepts, risk & compliance narratives) translated for non-technical sellers. Launch readiness: package product releases into field-ready kits (talk tracks, demo guides, objection handling, competitive notes) and coordinate calendar/communications with PMM and Product. Content governance: maintain a single source of truth in our CMS/LMS (SalesHood), manage version control, tagging, and content analytics to ensure content is easy to access, up to date, and effective. Deal/practice enablement: identify top-performer behaviors from call analytics; convert them into repeatable programs that shorten ramp and lift attainment. Cross-functional partnership: partner with GTM teams (ie. Product, Marketing, etc.) on our sales motion, and what assets, content, capabilities and resources are needed to help us drive revenue growth and improve sales productivity Measure & iterate: collect feedback, run quick pulse checks, A/B test formats, and continuously improve based on performance data. What You Bring to the Role Bachelor's degree in Sales, Business Administration, or a related field (or equivalent practical experience) 5+ years experience in Sales, Sales Enablement or related GTM roles role with a strong understanding of sales processes, methodologies and value-based selling  Proven ability to build and scale onboarding and ongoing enablement with measurable impact on ramp time, win rates, and tool/content adoption. Skilled at translating complex concepts (e.g., GenAI/LLM basics, RAG patterns, security/guardrails) into clear, seller-friendly narratives and exercises. Experience with enablement tools and BI platforms (e.g., Saleshood, Camtasia, Zoom Revenue Accelerator, ZoomInfo, Outreach, 6sense, Salesforce, etc). Strong program design and project management: you can scope, launch, and iterate programs end-to-end across global teams and time zones. Strong communication and presentation skills and confident leading sessions, coaching reps, and influencing stakeholders without direct authority. Perks & Benefits Competitive compensation including equity Excellent medical, dental, and vision insurance options Flexible time off  10 Company holidays + Winter Break and up to 16-weeks of parental leave 401K plan Quarterly Lifestyle Spend Monthly Mobile + Internet Stipend Pre-tax Commuter Benefits Salary Range The base salary compensation range targeted for this full-time position is $120,000 - $135,000 per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices. Our Commitment to Inclusion and Belonging Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply. If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.   
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Engagement Manager

Sana
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GB.svg
United Kingdom
Full-time
Remote
false
About Sana We're on a mission to revolutionize how humans access knowledge through artificial intelligence. Throughout history, breakthroughs in knowledge sharing—from the Library of Alexandria to the printing press to Google—have been pivotal drivers of human progress. Today, as the volume of human knowledge grows exponentially, making it accessible and actionable remains one of humanity's most critical challenges. We're building a future where knowledge isn't just more accessible—it's a catalyst for achieving the previously impossible. If all of this sounds exciting, you’re in the right place. About the roleWe believe that everything starts with learning. And that by changing the way the world learns, we can change the world for the better. If that’s a mission that excites you, you’ll be in great company at Sana. Join our Stockholm team as an Engagement Manager and work alongside a team of highly motivated people from previous workplaces such as Google AI, Spotify, BCG, and McKinsey. Our Impact team is known for its adaptability, entrepreneurial spirit, and relentless pursuit of excellence, embodying our core belief that learning is the foundation of all meaningful change.In the Impact team, we work very closely with the companies who choose Sana. Together we problem solve, design solutions and implement them to drive change. Ultimately we measure ourselves through the impact we achieve through rolling out and adopting Sana. Our challenges are to continually learn and adapt to meet the unique needs of each company and team, and implement the creative solutions that make us proud of what we have achieved. While doing so we define what the future Sana's customer success, solution engineering and deployments teams will look like. By scaling this team, we create a significant impact on how people learn, across every industry, and across the globe.What will help you thriveAre naturally curious, always seeking to learn, and view every challenge as a growth opportunity.Possess grit and determination, allowing you to weather setbacks and persist towards your goals.Are driven by excellence, striving for greatness in everything you do. Embody humbleness, always ready to learn from others and unafraid to admit when you're wrong. Are deeply committed to our mission of changing the way the world learns, and have a genuine passion for global business development. Possess an entrepreneurial spirit, with the mindset of a founder and the readiness to build our customer success team. Are impact-driven, motivated to make a difference and continuously push the limits of what's possible. What We OfferHelp shape AI's future alongside brilliant minds from Notion, Dropbox, Slack, Databricks, Google, McKinsey, and BCG.Competitive salary complemented with a transparent and highly competitive options program.Swift professional growth in an evolving environment, supported by a culture of continuous feedback and mentorship from senior leaders.Work with talented teammates across 5+ countries, and collaborate with customers globallyRegular team gatherings and events (recently in Italy and South Africa)
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Data Operations Manager

Anthropic
USD
0
250000
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365000
US.svg
United States
Full-time
Remote
false
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.About the Role: As Data Operations Manager, you'll build and scale data operations across research teams working on frontier AI capabilities. You'll partner with researchers to design and execute data strategies, manage vendor relationships, and own the entire data pipeline from requirements to production. This role requires operational excellence combined with technical depth to understand what makes high-quality training data, but your focus will be on strategy and execution. About the Impact: The data operations you build will directly determine how well our models perform on critical capabilities—tool use accuracy, prompt injection robustness, long-horizon reasoning, and safety alignment. You'll work with world-class researchers advancing the frontier while building the operational infrastructure to scale these efforts. We're looking for someone who gets excited about the challenge of scaling quality across diverse research areas—someone who can understand nuanced technical requirements, build the right partnerships, and execute flawlessly. If you thrive at the intersection of operational excellence and cutting-edge AI research, we'd love to hear from you. Responsibilities: Own and execute data strategy for research teams advancing frontier AI capabilities across RLHF, safety, tool use, and agentic workflows Drive strategic vendor partnerships and build scalable frameworks for technical data collection at scale Design and implement operational systems that translate research requirements into high-quality data pipelines Build evaluation frameworks and quality standards that ensure data meets the bar for training state-of-the-art AI systems Lead cross-functional initiatives to optimize research velocity while maintaining rigorous quality standards Proactively identify risks, bottlenecks, and opportunities to improve efficiency and effectiveness across data operations Partner with senior research leaders to align data operations with model development roadmaps and strategic priorities You may be a good fit if you: Have 3+ years in operations, consulting, product management, or program management roles Have exceptional project management skills with ability to handle multiple complex projects simultaneously Have strong communication skills and can engage effectively with technical and non-technical stakeholders Are familiar with how LLMs work or have strong interest in understanding AI training methodologies Are highly organized and can navigate ambiguity effectively Have experience with data analysis tools (SQL, Python, Tableau, spreadsheets, or similar) Thrive in fast-paced research environments with shifting priorities Are passionate about AI safety and understand the critical importance of high-quality data Strong candidates may also have: Experience with data collection, labeling, or annotation operations for AI/ML systems Knowledge of RLHF, constitutional AI, or human-in-the-loop workflows Background working with research teams at AI companies or research-oriented organizations Experience managing vendor relationships or external contractors Consulting background with experience translating complex requirements into deliverables Track record of implementing process improvements or quality control systems at scale The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation.Annual Salary:$250,000—$365,000 USDLogistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process
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Senior Project Manager - Frontier AI

V7
USD
0
120000
-
200000
US.svg
United States
Full-time
Remote
true
V7At V7, we’re building AI platforms that help humans do their best work, at incredible scale and speed. Our mission is to turn human knowledge into trustworthy AI, making complex tasks faster, smarter, and more accurate.We’re growing fast, backed by leading investors and AI pioneers (including the minds behind Transformers and Gemini). V7 turns human knowledge into trustworthy AI, powering products that solve our hardest problems. Our platform lets customers build no-code AI workflows that solve knowledge work with V7 Go, and leverage expert humans to improve frontier AI model knowledge with V7 Darwin.V7 were recently ranked No 1 in Sifted’s top B2B companies for 2024 and raised a $33m Series V7 Go is the flagship document processing and workflow automation platform featuring specialized AI agents for finance, insurance, legal, and real estate. V7 Darwin is the computer vision data labelling platform for training custom AI models. About the roleThe Services Project Manager is responsible for the successful planning, execution, and completion of projects according to scope, time, and budget. This role requires a strong understanding of project management methodologies, as well as the ability to lead and motivate teams to achieve project objectives. Communication, and management of data, to all stakeholders is critical. What you'll be doingUnderstand and agree client requirements to create detailed project plans, and track progressNegotiate and conclude commercial agreements with clients and third-parties for optimal revenue growth.Assist the account management team with uncovering new projectsManage multiple projects simultaneouslyUse appropriate project management tools to monitor and control project progressManage project resources effectivelyHire a flexible workforce across multiple disciplines, give and monitor clear instructions, and ensure payment is accurate and timelyIdentify and manage project risksEstablish and maintain relationships with clients and stakeholders at all levels of the hierarchyEnsure project deliverables meet high quality standards whilst managing project budget and ensure profitabilityCoordinate internal resources and third-party vendors for the flawless execution of projectsPrepare regular project reports for internal team members and management, that support regular catch-upsProvide leadership and motivation to project teamsEffectively communicate project expectations to team members and stakeholders in a timely and clear fashionIdentify and resolve issues and conflicts within the project teamDevelop best practices and AI tooling for project execution and continuous improvementWho you are5+ years proven experience as a Project Manager in a services lead or SaaS businessStrong leadership skillsExcellent client facing and internal communication and interpersonal skillsAbility to manage multiple projects simultaneouslyStrong organizational and time management skillsProficiency in project management software (e.g., MS Project, Asana, Trello)Bachelor's degree in Business Administration, Project Management, or related fieldProficient with modern project management software (we use ClickUp and HubSpot)You're fluent in English (second language a benefit)Experienced in managing AI projects would be nice to have, but a keen interest in working within the AI industry is super importantV7 champions equality and inclusion because diverse teams build better products. Don't check every box? Apply anyway — we value what makes you unique and will support you through the process, just let our Talent team know how they can help.
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Engagement Manager

Scale AI
USD
0
132000
-
165000
US.svg
United States
Full-time
Remote
false
Scale's customer base is growing exponentially, and you will be on the front lines of ensuring that these customers become passionate, lifelong Scale partners. As a member of our Engagement Management team, you’ll be accountable for establishing customer relationships, driving revenue, hitting SLAs, and maintaining quality standards. You will work closely with one of Scale’s Gen AI Data Engine customers, driving end-to-end engagements from new projects and pilots, owning the account execution, working cross-functionally to ensure Scale products and services are delivered consistently and on-time, and driving account consumption. You are the tip of Scale’s contact with our Gen AI customers, working with and being an advocate for customer data leaders and engineering/operations teams. You have a strong interest in how high-quality data can positively influence Gen AI models. Your bias towards finding not just one-off solutions, but repeatable and scalable ways to ensure we continually deliver. You have a track record of managing customers to renewal, forecasting with customers, and supporting sales teams managing upsells. And you are naturally empathetic and excel at building long-term relationships through diligent problem solving and thoughtful, strategic discussions. Within Scale, you will work cross-functionally with Operations, Product Managers, Sales, and other teams as the primary customer operations advocate.   The blend of operations and customer management to drive our most important outcomes make this a unique and exciting role at the heart of Scale's Data Engine operations. The ideal candidate is customer-driven, analytical, empathetic, outcome focused, and above all someone who drives and inspires results. You will: Build and drive some of our most critical operational processes: the consistent, on-time delivery of Data Engine product and services, and revenue consumption for our customers Build and oversee levers with a relentless focus on SLA achievement and quality improvement Review, track and improve operational performances and be obsessed with continuous improvement Oversee on-boarding and successful implementation for new Data Engine projects Manage the long-term health of customers by identifying and preempting areas of risk or concern Partner with clients to understand operational issues and advocate for their fixes with Scale engineers Work directly with customer's engineering teams, partnering with customer-facing MLEs and Field Engineering Work directly with customer's engineering teams, answering questions and addressing issues with use of our API Create an effective feedback loop between the front line, product, strategy, and customers Collaborate with stakeholders to improve processes for new and existing customers Ideally you'd have: 4-9 years of total work experience, with experience in consulting or as a technical program management role in industry  Associate / Senior Consultant / Engagement Manager role at a Big 3 Consulting Firm A technical background (education or professional experience with CS, Economics, Statistics, Engineering) A proven track record in B2B client facing roles and expanding client relationships Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers Great cross-functional experience and collaborative ability Excellent verbal and written communications A track record of structured, analytics-driven problem solving A history of diligence and organization across multiple work streams An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results Analytical, planning, and process improvement capability Experience with reading SQL and/or another database language Nice to haves: Prior experience at an API technology company and/or managing technical customers using an API Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:$132,000—$165,000 USDPLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
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Engagement Manager

Metaview
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US.svg
United States
Full-time
Remote
false
MetaviewMetaview is re-engineering hiring with AI at the core. Thousands of companies already use Metaview to accelerate their recruiting workflows, remove toil, and make hiring decisions with more precision.Our AI Assistant for Recruiting is used by over 3,000 companies around the world, and already makes recruiting flows drastically more efficient. But efficiency is just the starting point: the date we're capturing will enable us to build the AI platform that recognizes talent better than any human ever could.Metaview was founded by Siadhal and Shahriar after their experiences scaling Uber and Palantir. We recently announced our $35m Series B, led by Google Ventures! Growing 5x YoY, our customers are raving fans of the product, and our innovation has been covered in Fortune, Forbes, TechCrunch, and The Times.The teamWe’re here to do the best work of our lives, and are immersed in our work.We optimize for rate-of-learning. Watch the clock, not the calendar.We’re direct and actively-transparent in how we communicate and share progress. This means we all have the context and information required to help each other excel.The roleTL;DR:Be the bridge between Customers, Product, and Sales; transforming insights into impact.Drive AI adoption by leading change management and workflow transformation.Play a key role in shaping a new function at a category-defining AI startup.Set the blueprint for how Engagement evolves at Metaview.The Engagement team partners with forward-thinking customers to transform how they hire. This isn’t customer support — it’s strategic engagement. You’ll guide organizations through the adoption of AI in their hiring workflows, ensuring they unlock meaningful outcomes and long-term value.As Engagement Manager, you’ll serve as the connective tissue across Customers, Product, and Sales — helping executives reimagine processes, operators embed AI day-to-day, and our internal teams sharpen strategy with deep customer insights.What you’ll doBuild trusted, strategic partnerships with senior stakeholders — from recruiters to C-level — to drive business outcomes with AI.Guide organizations through change management, onboarding, adoption, and expansion; helping them scale AI-driven workflows across teams.Drive revenue outcomes by maximizing retention and unlocking expansion opportunities; ensuring customers realize long-term value while partnering with Sales to grow accounts.Synthesize insights from the field to shape our Engagement methodology and influence product and sales strategies.Serve as an AI thought partner: running workshops, sharing best practices, and elevating Metaview’s role as a category leader.Proactively identify risks and opportunities in accounts, using product data and customer conversations to inform action.You3+ years in consulting, customer-facing, or strategy roles at high-growth B2B startups or top-tier firms.Proven ability to engage across levels — influencing executives while rolling up your sleeves with operators.Strong analytical and strategic thinker; comfortable making data-driven decisions.Skilled in change management and guiding customers through transformation.A natural communicator: able to distill complexity into clarity, whether 1:1 or at an exec workshop.Entrepreneurial, adaptable, and energized by experimentation.Deeply aligned with our brand: intelligent, low-BS, authentic, and customer-obsessed.What’s in it for youBlueprint a new function: Engagement Manager role, with the chance to define how Engagement is done at Metaview.Career acceleration: high visibility and ownership in a fast-growing Series B rocketship.The opportunity to work at the intersection of customers, product, and AI making a real impact every day.Generous equity alongside competitive comp and benefits.Work with a team that takes hiring seriously: the best teammates you’ve ever had.
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Strategic customer success manager, CPG

Writer
USD
0
205300
-
259600
US.svg
United States
Full-time
Remote
true
📐 About this roleWe’re looking for a Strategic customer success manager to lead AI powered transformation for our Fortune 50 customers in the CPG industry. This role is designed for an experienced professional with deep expertise in CPG who thrives on driving innovation within this ecosystem. The ideal candidate is passionate about integrating AI solutions into core CPG workflows, identifying tangible business value, and building strong, strategic partnerships with customers.As our Strategic customer success manager, you’ll be pivotal in refining our processes for onboarding, adoption, and retention within the CPG sector. With an NRR of +130%, and GRR is +95%, you’ll be building on a world-class foundation to drive even greater success.You'll be reporting to the Director of customer success and be working very closely with our other customer success managers in building a world class CS org.🦸🏻‍♀️ Your responsibilities:Lead strategic relationships with senior stakeholders across Fortune 50 CPG customers, acting as the main point of contact and trusted advisorDrive AI adoption within customer organizations by developing tailored success plans that align AI solutions with key business objectives and measurable outcomesManage complex, high-value programs that focus on AI - powered transformation, ensuring seamless execution, adoption, and business value realizationOwn the full customer renewal process, including forecasting, negotiating, and proposal creatingBe accountable for customer retention: Drive both Gross and Net dollar retention rate targets for your customersCollaborate closely with Sales to identify and execute expansion opportunities, ensuring mutual growth through cross-sell and up-sell initiativesAdvocate for customer needs internally: Leverage CPG-specific insights to influence product strategy and enhance the customer experienceLeverage data analytics: Analyze product usage and adoption data to uncover valuable insights, empowering customer champions with smarter decision-makingLead the customer journey: Ensure a seamless experience from onboarding through renewals and expansions, always focusing on long-term customer success and satisfaction⭐️ Is this you?7+ years experience in CPG, ideally with in-house expertise3-5+ years experience in a customer facing saas or consulting role, with experience in driving business transformation, strategy, or enablementProven ability to engage C-level stakeholders, with experience influencing executive decision-makers and driving adoption at the highest levelsStrong understanding of CPG industry dynamics, including its challenges, opportunities, and specific needs for digital transformationA track record of leading complex programs with a focus on strategic alignment, KPIs, and driving large-scale adoptionData driven with strong business acumen: Ability to link product value and AI solutions to measurable business outcomesExcellent communication skills: A skilled storyteller who can clearly articulate value propositions and insights to both technical and non-technical audiencesProactive, self-motivated, and highly organized, thriving in a fast-paced, high-growth environmentA natural affinity to our values of Connect, Challenge, Own🌟 Preferred skillsBackground in management consulting, particularly with a focus on AI or digital transformation in CPGExperience in operational transformationExperience managing large-scale change management programs or AI rollouts in complex organizationsExceptional presentation skills: Able to create and deliver compelling narratives to executive audiences, driving strategic initiatives forward 🍩 Benefits & perks (US Full-time employees)Generous PTO, plus company holidaysMedical, dental, and vision coverage for you and your familyPaid parental leave for all parents (12 weeks)Fertility and family planning supportEarly-detection cancer testing through GalleriFlexible spending account and dependent FSA optionsHealth savings account for eligible plans with company contributionAnnual work-life stipends for:Home office setup, cell phone, internetWellness stipend for gym, massage/chiropractor, personal training, etc.Learning and development stipendCompany-wide off-sites and team off-sitesCompetitive compensation, company stock options and 401kWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
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Delivery Excellence Manager

Glean Work
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IN.svg
India
Remote
false
About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.About the Role: As a Delivery Excellence Manager (DEM), you will lead and orchestrate successful implementations and long-term customer engagements, making our customers wildly successful. You will be responsible for ensuring efficient technical deployment, delivering proactive strategic guidance, and building then delivering against joint success plans. DEMs collaborate closely with Account Executives, AI Outcomes Managers, Solution Architects, Support and R&D on scoped engagements. You will: Help our customers achieve real business outcomes through the use of AI Serve as the primary lead on new customer deployments including hands on guidance for the setup of SSO and connectors  Own the end-to-end delivery from kickoff to  go-live thru renewal, ensuring clarity on expectations for all stakeholders  timeline, andServices budget. Create and execute on joint success plans that drive additional adoption, deepen engagement, and result in measurable business value. Overall program management. Develop, communicate, and execute tailored project plans; facilitate cross-functional collaboration across delivery, operations, and technical teams. Provide a blend of technical guidance and strategic partnership, acting as escalation manager when necessary. Monitor and report on deployment progress, customer adoption, and satisfaction metrics. Proactively identify risks or blockers and drive resolution—escalating internally when appropriate. Guide and document improvements for onboarding processes, playbooks, and best practices. Contribute to continuous process and product improvements by providing actionable feedback and participating in internal initiatives About you: 3-5 years of experience in technical deployment, implementation management, or technical account management of SaaS products at Enterprise customers. Strong understanding of software development life cycles and methodologies, including Agile and DevOps practices. Familiarity with cloud platforms (AWS, GCP, or Azure) and related services. Excellent analytical and problem-solving skills, with a focus on troubleshooting technical issues as well as  building consensus around outcomes and success measures. Strong organizational, project management, and communication abilities. Proven experience serving enterprise clients in both strategic, consultative and tactical, hands-on roles. Experience with process documentation, playbooks, and continuous improvement initiatives. Solutions-oriented mindset; trusted advisor with capability to own escalations. Capable of handling ambiguity and thriving in a fast-paced environment. Thrive in a customer-focused, tight-knit and cross-functional environment - being a team player and willing to take on whatever is most impactful for the company is a must Technical configuration and troubleshooting A proactive and positive attitude to lead, learn, troubleshoot, and take ownership of both small tasks and large features Strong verbal and written communication skills for collaboration between customers and technical and non-technical stakeholders. Curiosity and tenacity Note: This role with require you to work in APAC hours. Location: Bangalore  
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Production Manager

ElevenLabs
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earth.svg
Anywhere
Full-time
Remote
true
About ElevenLabsElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use our technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.We launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing the company at $3.3 billion. By September 2025, that valuation doubled to $6.6 billion as we surpassed $200 million ARR in under three years.Our mission is to build the most important audio AI platform in the world, solve AI audio intelligence, and make information accessible in any voice, language, or sound.Our core offerings are our Creative Platform and the Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models.We are just getting started. If you want to work hard and create lasting impact, we would like to hear from you.How we workHigh-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.Excellence everywhere: Everything we do should match the quality of our AI models.Global team: We prioritize your talent, not your location.What we offerInnovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.About the role Productions is the 'done for you' managed services wing of ElevenLabs made for creators and media businesses. We bring together our AI audio tools and human experts to unlock human-edited dubs, audiobooks, and more in 15+ languages directly on the ElevenLabs platform. Here are a few recent projects Productions has helped bring to life:Dubbing for some of the world's biggest creators (DudePerfect, Lex Fridman, Andrew Huberman) and media businessesAudiobook production for leading publishers and digital storytelling platforms Voice creation, sound design, and other audio engineering services for ElevenLabs' largest customersYou can learn more about Productions here: https://elevenlabs.io/productionsAs a Production Manager, you drive the success of Productions for one or multiple language teams, including:Onboarding and training linguists and other audio professionals (Producers) to use the ElevenLabs platformBuilding quality control and monitoring systems for your language to ensure the dubs, audiobooks, and other content we deliver sound natural and professional-grade Working with the Productions product and engineering team to optimize our tools and processes for high-quality content creationRequirementsWhile we don’t require any formal experience, certifications, or degrees, the following will set you apart as a candidate for a Production Manager role:Native speaker of or native-level knowledge of French, Spanish, German, Russian, Turkish, Arabic, Japanese, Korean, or MandarinExperience building and/or running a production team inside a language service provider (LSP), localization agency, media company, or similar for one or multiple of the following:TranscriptsTranslationsDubsAudiobooksStrong attention to detail: you should have keen eyes and ears in your native language and be capable of spotting even the smallest inconsistencies or mistakes that keep something from reading or sounding 100% natural.Comfortable giving feedback: you will be responsible for the quality of content the team produces in your language and should feel comfortable setting and maintaining a high bar.Bonus points for:Familiarity with the ElevenLabs platform, including our transcript editor, Studio, and dubbing productsNative-level abilities in multiple non-English languages#LI-Remote
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Strategic customer success manager, CPG

Writer
USD
0
205300
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259600
US.svg
United States
Full-time
Remote
false
📐 About this roleWe’re looking for a Strategic customer success manager to lead AI powered transformation for our Fortune 50 customers in the CPG industry. This role is designed for an experienced professional with deep expertise in CPG who thrives on driving innovation within this ecosystem. The ideal candidate is passionate about integrating AI solutions into core CPG workflows, identifying tangible business value, and building strong, strategic partnerships with customers.As our Strategic customer success manager, you’ll be pivotal in refining our processes for onboarding, adoption, and retention within the CPG sector. With an NRR of +130%, and GRR is +95%, you’ll be building on a world-class foundation to drive even greater success.You'll be reporting to the Director of customer success and be working very closely with our other customer success managers in building a world class CS org.🦸🏻‍♀️ Your responsibilities:Lead strategic relationships with senior stakeholders across Fortune 50 CPG customers, acting as the main point of contact and trusted advisorDrive AI adoption within customer organizations by developing tailored success plans that align AI solutions with key business objectives and measurable outcomesManage complex, high-value programs that focus on AI - powered transformation, ensuring seamless execution, adoption, and business value realizationOwn the full customer renewal process, including forecasting, negotiating, and proposal creatingBe accountable for customer retention: Drive both Gross and Net dollar retention rate targets for your customersCollaborate closely with Sales to identify and execute expansion opportunities, ensuring mutual growth through cross-sell and up-sell initiativesAdvocate for customer needs internally: Leverage CPG-specific insights to influence product strategy and enhance the customer experienceLeverage data analytics: Analyze product usage and adoption data to uncover valuable insights, empowering customer champions with smarter decision-makingLead the customer journey: Ensure a seamless experience from onboarding through renewals and expansions, always focusing on long-term customer success and satisfaction⭐️ Is this you?7+ years experience in CPG, ideally with in-house expertise3-5+ years experience in a customer facing saas or consulting role, with experience in driving business transformation, strategy, or enablementProven ability to engage C-level stakeholders, with experience influencing executive decision-makers and driving adoption at the highest levelsStrong understanding of CPG industry dynamics, including its challenges, opportunities, and specific needs for digital transformationA track record of leading complex programs with a focus on strategic alignment, KPIs, and driving large-scale adoptionData driven with strong business acumen: Ability to link product value and AI solutions to measurable business outcomesExcellent communication skills: A skilled storyteller who can clearly articulate value propositions and insights to both technical and non-technical audiencesProactive, self-motivated, and highly organized, thriving in a fast-paced, high-growth environmentA natural affinity to our values of Connect, Challenge, Own🌟 Preferred skillsBackground in management consulting, particularly with a focus on AI or digital transformation in CPGExperience in operational transformationExperience managing large-scale change management programs or AI rollouts in complex organizationsExceptional presentation skills: Able to create and deliver compelling narratives to executive audiences, driving strategic initiatives forward 🍩 Benefits & perks (US Full-time employees)Generous PTO, plus company holidaysMedical, dental, and vision coverage for you and your familyPaid parental leave for all parents (12 weeks)Fertility and family planning supportEarly-detection cancer testing through GalleriFlexible spending account and dependent FSA optionsHealth savings account for eligible plans with company contributionAnnual work-life stipends for:Home office setup, cell phone, internetWellness stipend for gym, massage/chiropractor, personal training, etc.Learning and development stipendCompany-wide off-sites and team off-sitesCompetitive compensation, company stock options and 401kWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
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AI, Automation, & Technology Manager, People Team

Tenstorrent
USD
0
100000
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500000
US.svg
United States
Full-time
Remote
false
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.We’re building the next generation of People Operations and looking for someone who wants to shape how our systems, data, and automation fuel the employee experience and internal operations. This role is about maintaining our systems and designing smarter processes, driving automation, and making sure every interaction with our people team tools feels seamless. Every automation you build, every process you streamline, and every system you enhance will free people up to focus on what matters most. You will be challenged with big and sometimes competing priorities. If you thrive on creating structure, building workflows that eliminate repetitive tasks, and exploring how AI can improve the way people experience HR, this is the role for you. This role is hybrid, based out of Santa Clara, CA. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. What You’ll Own Manage our HRIS, ensuring data is accurate, consistent, and accessible as a reliable source of truth. Design and implement workflows and automations that reduce friction in the employee lifecycle and create space to focus on the employee experience. Balance a wide scope of priorities with strong organization and judgment, knowing when to go deep and when to move fast. Partner with IT, People Analytics, Finance, and other stakeholders to ensure systems and data work together to support decision-making and employee needs. Act as the go-to expert for new modules and tools such as performance management, engagement surveys, and LMS. What You’ll Bring 3-5 years of experience in HRIS platforms (Rippling preferred, Workday is a plus) and people data Strong analytical skills with the ability to interpret and structure data. Passion for automation, efficiency, and AI-driven improvements. Highly organized with the ability to prioritize across a large scope of competing demands. Comfort working in a high-growth environment where challenges stretch your skills and push you to grow. A self-starter mindset: you thrive with ownership and accountability, and you know how to build strong relationships to influence and deliver. Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made. Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer. This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology.  Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2).   These requirements apply to persons located in the U.S. and all countries outside the U.S.  As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency.  If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.
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Data Creator Manager - Helix Team

Figure AI
USD
0
140000
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180000
US.svg
United States
Full-time
Remote
false
Figure is an AI Robotics company developing a general purpose humanoid. Our humanoid robot, Figure 02, is designed for commercial tasks and the home. We are based in San Jose, CA and require 5 days/week in-office collaboration. It’s time to build. Our Creator team is a group of physically capable individuals who are at the forefront of our operations, collecting new data to train Helix, our AI system, through wearing sensor hardware. They collect training data by performing specific physical tasks, review and grade the data they collect, and communicate key issues to / process improvements. We are looking for a Data Creator Manager to run our daily data collection operations for scaling Helix. Responsibilities: Build, train and lead Figure’s Creator team, providing direction, guidance, and support to ensure the achievement of data collection goals and targets. Manage day-to-day frontline operations, ensuring smooth workflows and high uptime. Oversee management of sensor hardware inventory and data uploading. Accountable for data collection performance metrics.  Coordinate to drive implementation of new data collection procedures and maintain documentation for procedures. Develop onboarding and ongoing training documentation for new hires. Train and mentor team members to ensure they are equipped with the necessary skills and knowledge to perform their roles effectively.  May involve standing for long periods, supervising shifts, and responding to urgent operational issues. Elevate opportunities for process improvement and work to define creative solutions to improve KPIs. Requirements:  5+ years experience leading a highly skilled team in a fast paced environment, including hiring, performance managing, and mentoring junior team members. Excellent problem-solving and decision-making abilities. Experience operating and troubleshooting early-stage technologies. Excellent communication skills especially using data.  Able to work well under pressure while managing competing, time-sensitive demands. Proficiency in Google Workspace (e.g., Sheets) and operational management tools. Bonus Qualifications: Experience with robotics or AI data collection. 10+ years experience leading skilled teams operating complex technology. A passion for helping scale the deployment of learning humanoid robots. The US base salary range for this full-time position is between $140,000 - $180,000 annually. The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.
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