Partner Success Director - Strategic Accounts
As a Partner Success Director - Strategic Accounts, you will build strong relationships with clinicians and healthcare professionals, driving adoption and satisfaction with Abridge's AI-powered healthcare solutions. You will collaborate with sales and internal teams to expand customer relationships, support client onboarding, identify opportunities for growth, and serve as the voice of the customer within the company.
Strategy & Operations Manager, Support
This leader will build, scale, and manage OpenAI's User Operations Strategy & Operations function, owning service strategy, planning, forecasting, and execution. They are responsible for embedding AI-native operations, forecasting support needs, evolving support models, driving operational quality, and acting as a senior escalation point across the team.
VP Customer
Build and scale a world-class Customer Organization that manages the entire post-sales lifecycle, including onboarding, activation, adoption, value realization, renewal, and expansion. Drive operational excellence by implementing processes, systems, and automation to optimize customer success and support functions.
Solution Delivery Lead
The Solution Delivery Lead guides the delivery of major public sector customer projects, translating complex mission needs into AI technology outcomes. They manage cross-functional teams and relationships with senior stakeholders while building strategies and action plans to ensure impactful AI solution delivery.
Field Events Manager, AI Security (San Francisco Bay Area)
The Field Events Manager will own, plan, and execute all field marketing events across North America, partnering with Sales to align events with pipeline goals and territory objectives. Responsibilities include managing event logistics, budgets, on-site execution, reporting on results, and innovating on event formats to engage enterprise security audiences.
Digital Customer Success Manager
The Digital Customer Success Manager will design and optimize scalable, data-driven programs to support customer adoption, engagement, and expansion. They will balance automation with human touch and collaborate with various teams to consistently enhance the customer journey.
Operations Analyst, Maritime
Oversee the entire lifecycle of acquisition programs from due diligence to integration and completion, collaborating closely with cross-functional teams to ensure successful implementation. Build and manage foundational program management processes, manage risk, maintain timelines, and facilitate clear communication between all stakeholders.
Sr. Reliability Engineer
Lead and coordinate the lifecycle of acquisition programs from due diligence and integration through to completion, working cross-functionally across the organization. Define, manage, and improve program management processes while monitoring timelines, milestones, and risks, ensuring smooth execution and status communication.
Director, Revenue Operations
The Director, Revenue Operations will design, implement, and scale systems, processes, and data insights to drive the company's go-to-market strategy. They will oversee the optimization of CRM and automation platforms, establish GTM operating plans, and support execution and alignment across Sales, Marketing, and Customer Success functions.
User Safety & Risk Operations Manager, Ops Enablement & Analytics
This role leads the Ops Enablement & Analytics function for User Safety & Risk Operations, building and scaling core operational workflows, routing systems, dashboards, and tooling to support global safety and risk mitigation at OpenAI. The manager drives operational efficacy by establishing processes for automation, data analysis, quality assurance, and vendor management while partnering cross-functionally with product, engineering, research, and legal teams.
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