Top AI Project Manager Jobs Openings in 2025
Looking for opportunities in AI Project Manager? This curated list features the latest AI Project Manager job openings from AI-native companies. Whether you're an experienced professional or just entering the field, find roles that match your expertise, from startups to global tech leaders. Updated everyday.
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Sales Operations Manager, Top of Funnel
Lambda AI
501-1000
USD
180000
-
270000
United States
Full-time
Remote
false
Lambda is the #1 GPU Cloud for ML/AI teams training, fine-tuning and inferencing AI models, where engineers can easily, securely and affordably build, test and deploy AI products at scale. Lambda’s product portfolio includes on-prem GPU systems, hosted GPUs across public & private clouds and managed inference services – servicing government, researchers, startups and Enterprises world-wide.
If you'd like to build the world's best deep learning cloud, join us.
*Note: This position requires presence in our San Francisco office location 4 days per week; Lambda’s designated work from home day is currently Tuesday.About the RoleWe’re looking for a Sales Operations Manager to build and optimize the systems that power Lambda’s top-of-funnel engine across both inbound and outbound motions. You’ll own the workflows, data flows, and tooling (including AI) that ensure our pipeline is clean, prioritized, and actionable.This is a cross-functional role at the center of our GTM motion. You’ll collaborate with Sales, Marketing, Growth, and Product to enable smarter targeting, faster response times, and more personalized outreach. From enrichment of accounts, to routing, to AI-enhanced lead scoring and CRM hygiene, your work will ensure Sales Reps are prioritizing the right accounts and the right leads - with full context and minimal wasted motion.If you’re energized by automation, data quality, and leveraging AI to scale intelligent workflows this is your role.
What You’ll DoTooling, Automation & AIIntimately understand the day-in-a-life of a seller and the sales process. With that as a north star, optimize the existing top-of-funnel tech stack. Developing strong partnerships with vendors. Own field-facing training tools and process training. Stay abreast of industry best practices and GTM tech landscape. Experiment. Pilot new tools. Set S.M.A.R.T. goals and use them to inform “scale or scrap” decisions. Build and maintain AI-assisted workflows that support both inbound and outbound motionsDesign lead scoring and routing logic that blends ICP, product engagement, and AI-enriched signalsPartner with Product Marketing and leverage AI to personalize outreach at scaleDevelop dashboards that visualize pipeline coverage, funnel velocity, and conversion trends with real-time dataProcess Creation & OptimizationMap, document, and continually improve lead workflows from form fill to follow-up, enrichment to rep assignmentBuild repeatable logic for territory mapping, lead-to-account matching, and routingIdentify and remove funnel friction, including lead prioritization issuesCRM Hygiene & Data IntegrityOwn GTM data quality across leads, contacts, accounts, and opportunities in SalesforceMonitor and address duplicates, missing firmographics, and misrouted leadsEnsure smooth system handoffs (e.g., HubSpot → Salesforce), integrating enrichment guardrails and validation layersMaintain a high-fidelity data environment that fuels AI workflows and sales insightsCross-Functional PartnershipCollaborate across Lambda including Sales, Sales Enablement, Growth, Marketing, and Product to scale GTM infrastructureAct as the operational voice of the top-of-funnel in tooling, data architecture, and lifecycle design conversationsSupport & EnablementBe a go-to resource for Sales and Marketing, supporting tool troubleshooting, lead flows, and enrichment performanceMaintain thorough documentation of workflows, scoring models, AI prompt libraries, and routing rulesRun consistent feedback loops to identify gaps and continuously optimize funnel operationsSkills & Experience5–7 years experience in Revenue, Sales, or Business Operations roles at a SaaS, Cloud, or AI infrastructure companyHands-on experience with GTM tools (i.e. Salesforce, HubSpot, Outreach, Gong, Apollo, ZoomInfo) and AI enrichment workflowsProven success building automated lead flows, intelligent enrichment systems, and scalable outbound infrastructureHands-on experience with AI tooling in a GTM contextSystems-oriented thinker with strong attention to detail and experience designing structured, flexible operationsComfortable working with SQL, APIs, and AI-enhanced tooling to power GTM insights and automationGreat communicator and collaborator with a seller-centric, enablement-first mindsetBias to action and a builder mentality, someone who turns ambiguity into structure and manual tasks into codeSalary Range InformationBased on market data and other factors, the annual salary range for this position is $180,000 - $270,000. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.About LambdaFounded in 2012, ~350 employees (2024) and growing fastWe offer generous cash & equity compensationOur investors include Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, US Innovative Technology, Gradient Ventures, Mercato Partners, SVB, 1517, Crescent Cove.We are experiencing extremely high demand for our systems, with quarter over quarter, year over year profitabilityOur research papers have been accepted into top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOGHealth, dental, and vision coverage for you and your dependentsWellness and Commuter stipends for select roles401k Plan with 2% company match (USA employees)Flexible Paid Time Off Plan that we all actually useA Final Note:You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills.Equal Opportunity EmployerLambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law.
Project Manager
Product & Operations
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July 16, 2025
Operations Intern
HappyRobot
11-50
-
Spain
Intern
Remote
true
About HappyRobotHappyRobot is a platform to build and deploy AI workers that automate communication. See a demoOur AI workers connect to any system or data source to handle phone calls, email, messages…We target the logistics industry which relies heavily on communication to book, check on, & pay for freight. Primarily working with freight brokers, 3PLs, freight forwarders, shippers, warehouses, & other supply chain enterprises and tech startups.We raised a Series A round from a16z and YC and we’re growing very fast.We're looking for rockstars with a relentless drive, unstoppable energy, and a true passion for building something great—ready to embrace the challenge, push limits, and thrive in a fast-paced, high-intensity environment.About the RoleAs an Operations Intern at HappyRobot, you’ll work closely with our teams to support the systems, processes, and tooling that drive our day-to-day execution. From managing sales data and internal reporting to helping streamline workflows and special projects, you'll play a key role in helping the business scale efficiently.This is a hands-on opportunity to learn how an early-stage AI company operates behind the scenes — especially at the intersection of product, sales, and execution.What You’ll DoHelp build and document internal workflows and automations that keep teams running efficiently.Assist in internal reporting and dashboards for sales, product usage, and business KPIsCoordinate and execute operational projects that touch GTM, product, and leadershipWork across teams in SF and Madrid to ensure consistent communication and follow-throughContribute to internal knowledge bases and tooling (Notion, Airtable, etc.)What We’re Looking ForStrong organizational skills and attention to detail — you love structure and clarityAnalytical mindset and a willingness to dive into tools, data, and workflowsExcellent written and verbal communicationComfortable working in a fast-paced, startup environment with shifting prioritiesWhy join us?Opportunity to work at a high-growth AI startup, backed by top investors.Fast Growth - Backed by a16z and YC, on track for double-digit ARR.Ownership & Autonomy - Take full ownership of projects and ship fast.Work With the Best - Join a world-class team of engineers and builders.Our Operating Principles
Extreme Ownership We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not “your job.” If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for someone else to solve it — we lead with accountability and expect the same from those around us. Craftsmanship Putting care and intention into every task, striving for excellence, and taking deep ownership of the quality and outcome of your work. Craftsmanship means never settling for “just fine.” We sweat the details because details compound. Whether it’s a product feature, an internal doc, or a sales call — we treat it as a reflection of our standards. We aim to deliver jaw-dropping customer experiences by being curious, meticulous, and proud of what we build — even when nobody’s watching. We are “majos”
Be friendly & have fun with your coworkers. Always be genuine & honest, but kind. “Majo” is our way of saying: be a good human. Be approachable, helpful, and warm. We’re building something ambitious, and it’s easier (and more fun) when we enjoy the ride together. We give feedback with kindness, challenge each other with respect, and celebrate wins together without ego. Urgency with Focus
Create the highest impact in the shortest amount of time. Move fast, but in the right direction. We operate with speed because time is our most limited resource. But speed without focus is chaos. We prioritize ruthlessly, act decisively, and stay aligned. We aim for high leverage: the biggest results from the simplest, smartest actions. We’re running a high-speed marathon — not a sprint with no strategy. Talent Density and Meritocracy
Hire only people who can raise the average; ‘exceptional performance is the passing grade.’ Ability trumps seniority. We believe the best teams are built on talent density — every hire should raise the bar. We reward contribution, not titles or tenure. We give ownership to those who earn it, and we all hold each other to a high standard. A-players want to work with other A-players — that’s how we win. First-Principles Thinking
Strip a problem to physics-level facts, ignore industry dogma, rebuild the solution from scratch. We don’t copy-paste solutions. We go back to basics, ask why things are the way they are, and rebuild from the ground up if needed. This mindset pushes us to innovate, challenge stale assumptions, and move faster than incumbents. It’s how we build what others think is impossible.The personal data provided in your application and during the selection process will be processed by Happyrobot, Inc., acting as Data Controller.By sending us your CV, you consent to the processing of your personal data for the purpose of evaluating and selecting you as a candidate for the position. Your personal data will be treated confidentially and will only be used for the recruitment process of the selected job offer.In relation to the period of conservation of your personal data, these will be eliminated after three months of inactivity in compliance with the GDPR and legislation on the protection of personal data.If you wish to exercise your rights of access, rectification, deletion, portability or opposition in relation to your personal data, you can do so through security@happyrobot.ai subject to the GDPR.For more information, visit https://www.happyrobot.ai/privacy-policyBy submitting your request, you confirm that you have read and understood this clause and that you agree to the processing of your personal data as described.
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Product & Operations
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July 16, 2025
Head of EMEA Government Affairs
Cohere
501-1000
0
0
-
0
Belgium
Full-time
Remote
true
Who are we?Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.Join us on our mission and shape the future!Cohere is a fast growing company in the extremely dynamic artificial intelligence space. We are building a Government Affairs and Public Policy (GAPP) team that has the drive, and experience to engage in, and shape a nascent and unique policy environment for enterprise AI.We seek a Government Affairs professional to lead our EMEA (Europe, Middle East & Africa) government affairs strategy. Candidates will have a proven track record, are analytical, collaborative, driven, and possess a passion for the new and evolving public policy debate at the intersection of enterprise technology and artificial intelligence.There’s no better time to join us in building this function as we shape the future of AI.As our Head of, European Government Affairs you will:Report directly to Cohere’s Global Head of Government Affairs & Public Policy, partnering closely with Cohere’s senior leadership, legal, public policy and responsible AI teams to develop, coordinate and implement a government affairs and stakeholder engagement strategy to advocate for responsible AI policies and related issues.Expand Cohere’s profile as the go-to thought-leader and industry partner of choice on issues relating to safe and responsible artificial intelligence policy, regulation and enforcement.Guide and coordinate Cohere’s political engagement in EMEA countries by cultivating relationships, and represent the company with key government officials, lawmakers, regulators, and other third-party stakeholders to influence the development of artificial intelligence legislation, regulations and public policy.Work closely with public sector sales teams and in shaping technology policies in regulated sectors (such as banking, healthcare and others) is helpful.Proactively monitor, report and work with cross functional teams to craft thoughtful responses to governmental initiatives and regulatory issues that may impact Cohere’s business or products.In collaboration with Cohere’s public relations and marketing teams, support effective messaging relating to Cohere’s position on artificial intelligence policy and regulation.Manage government relations consultants and trade associations.Ensure compliance of lobbying and political activities with local laws.You may be a good fit for this career opportunity, if you have:Broad knowledge of technology policy and artificial intelligence, its application, and uses, and experience in understanding, debating, and shaping relevant EMEA policies and regulations.A strong aptitude to navigate intricate and fluid political and policy debates across jurisdictions, prioritize issues and distill key messages for a variety of audiences.Experience in building and leading a government affairs team, advising, and collaborating with cross-functional internal & external stakeholders.A growth mindset, and a self-starter with the ability to work independently, and get things done.15+ years of proven leadership experience working with or in government, public interest groups, trade associations or corporate public policy organizations.An undergraduate degree in political science, business, or law (or equivalent practical experiences).Multilingual experience is a must have. Preference for English, French and German.If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you want to work really hard on a glorious mission with teammates that want the same thing, Cohere is the place for you.We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.Full-Time Employees at Cohere enjoy these Perks:🤝 An open and inclusive culture and work environment 🧑💻 Work closely with a team on the cutting edge of AI research 🍽 Weekly lunch stipend, in-office lunches & snacks🦷 Full health and dental benefits, including a separate budget to take care of your mental health 🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement🏙 Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend✈️ 6 weeks of vacationNote: This post is co-authored by both Cohere humans and Cohere technology.
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July 15, 2025
Procurement Center of Excellence Leader
OpenAI
5000+
USD
0
225000
-
275000
United States
Full-time
Remote
false
About the TeamOpenAI’s Finance team is building scalable infrastructure that protects company resources while enabling bold, responsible growth. Procurement—spanning Sourcing, Purchasing, Extended Workforce, and Travel & Expense (T&E)—owns the full lifecycle from policy to tools to operations. We’re transforming how OpenAI works with the world by making it easier, safer, and faster to engage external partners. Our mission reduces friction, protects the business, and empowers every team to thrive.About the RoleYou’ll lead our approach to governance—defining global procurement standards, overseeing GL and vendor taxonomy, and building the compliance signals that surface risk before it hits. You’ll partner closely with Procurement Leaders, Systems, Finance, and Engineering to embed those standards into tools and workflows. And you’ll take an AI-first approach to policy design—using GPTs, automation, and smart nudges to drive behavior change at scale.This is an AI-first role: You won’t just write policies—you’ll operationalize them through intelligent workflows, self-serve guidance, and GPT-powered prompts. You’ll govern the metadata (GLs, vendor types, spend classifications) that enable automation and financial integrity. You’ll turn messy data into clean insights that tell a story—and use that story to shift behavior.Done right, this role makes it radically easier—and safer—for teams to engage the world at OpenAI speed.This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.In this role, you will:Define and maintain global procurement policies across P2P, T&E, and Extended Workforce — aligning with audit, risk, and compliance requirements.Govern core metadata structures (e.g., GL schema, vendor taxonomy, spend categories) to enable accurate coding, reporting, and automation.Build dashboards and real-time insights that track policy adherence, flag risk signals (e.g., ATF, PR rejections), and highlight process friction.Partner with Engineering, Finance, and Procurement Systems to embed standards into tooling — including GPT-powered prompts, compliance nudges, and auto-coding logic.Operationalize policy through automation—designing workflows that guide requesters and approvers to the right outcomes with minimal friction.Lead enablement and training efforts for business users, finance partners, and procurement stakeholders — using data to target behavior change.Maintain the single source of truth for procurement standards, operational roles, and compliance expectations across the org.You might thrive in this role if you have:You combine rigorous thinking and practical execution—and care deeply about helping teams move faster, with more clarity and control.You love a clean schema, a smart automation, or a policy that just works without explanation. You’re energized by systems, metadata, and real-world workflows, not just theoretical best practices.You believe policy is only as good as the behavior it drives—and you know how to design for that.You hold the line when it matters—on risk, integrity, or GL hygiene—but do so with clarity and context.You’re excited by the idea of building next-gen procurement with AI—and not just talking about it.About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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July 14, 2025
Engagement Manager, Professional Services
Ada
201-500
USD
0
113000
-
140000
Canada
United States
Full-time
Remote
true
About Us Ada is an AI customer service company whose mission is to make customer service extraordinary for everyone. We're driven to raise a new standard of quality customer service at scale, enabling enterprise companies to deliver experiences that people love–instant, proactive, personalized, and effortless. Ada is an AI transformation platform and partner—combining strategic expertise with powerful AI agent management technology to accelerate businesses’ AI maturity to keep them ahead of the curve. With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them. Established in 2016, Ada is a Canadian company that has powered over 5.5 billion interactions for leading brands like Square, YETI, Canva, and Monday.com, saving millions of hours of human effort. Backed with over $250M in funding from tier-one investors including Accel, Bessemer, FirstMark, Spark, and Version One Ventures, Ada is a pioneer in the management and application of AI in customer service. At Ada, we see growth as a reflection of each individual owner’s personal growth. That’s why our values are rooted in driving progress and continuous improvement. If you’re ambitious and eager to grow, Ada could be the place for you. Learn more at www.ada.cx.Ada’s AI Implementation Consultants handle the hands-on build; you orchestrate the show. As an Engagement Manager (EM) you’ll provide the project-management and client-leadership layer that keeps complex, multi-stakeholder AI implementations on track, in scope, and delighting customers. You’ll own project plans, risk mitigation, executive communication, and internal coordination across PS Consultants, Technical Architects, Product, and Sales. What You’ll Do Project governance from pre-sales through go-live – Partner with Sales to validate scope for new customers, draft SOW timelines, and create implementation plans tailored to each client. Run the day-to-day – Drive status meetings, RAID logs, budget tracking, and project management timelines, to keep projects on time and within scope. Client relationship & escalation management – Build trusted-advisor rapport with VP/C-level stakeholders, steer scope changes via formal change orders, and resolve issues before they escalate. Playbook & process innovation – Capture learnings from each engagement to enrich Ada’s ACX Playbook and refine our delivery methodology for future projects. Operational hygiene – Own project reporting, timesheets, and post-implementation hand-offs to Customer Success, ensuring seamless transition and measurable ROI for every launch. What Will Make You Successful 5+ years leading enterprise SaaS implementations or large consulting projects, with 3+ years in a formal Project Management or Engagement/Delivery Manager seat. Proven track record juggling 6-8 concurrent projects valued at $500 K+ ARR while meeting timeline and margin targets. Comfortable translating AI/LLM concepts, APIs, and data flows for both technical teams and executive sponsors. Certified (or equivalent experience) in Agile or hybrid project-management frameworks; adept with PSA or tools like Monday.com. Expert communicator who anticipates risks, drives consensus, and excels at executive-level presentations. Passion for coaching, change management, and continuous improvement—always asking “How can we do this better?” mance cultures. Ability to travel 15-20% for key client and team engagements. The expected salary range for this position is $113,000 to $140,000. Actual pay will be determined based on several factors such as past experience and qualifications, geographic location, and other job-related factors permitted by law. #LI-NS1Benefits & Perks At Ada, you’ll not only build extraordinary products but also thrive in an environment designed for your success. We prioritize your well-being, growth, and work-life balance. Here’s what we offer: Benefits Unlimited Vacation: Recharge when you need to. Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance. Wellness Account: Empowering you to invest in your overall well-being and lifestyle. Employee & Family Assistance Plan: Resources to support you and your loved ones. Perks Flexible Work Schedule: Balance your work and personal life. Remote-First, In-Person Friendly: Options to work from home or at our local hub. Learning & Development Budget: Invest in your long-term growth goals and skills. Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience. Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry. Hands-On with LLMs: Enhance your expertise in leveraging large language models. A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology.
The above Benefits and Perks only apply to full-time, permanent employees. Thank you for your interest in joining us at Ada. Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position. We appreciate the time you have invested in learning more about us.
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July 11, 2025
Engagement Manager - NYC
OpenAI
5000+
USD
240000
0
-
0
United States
Full-time
Remote
false
About the TeamThe Engagement Management team ensures the successful post-sales deployment and value realization of ChatGPT Enterprise and other OpenAI products for customers across industries. Engagement Managers collaborate closely with Sales, Technical Success, and Product teams to deliver exceptional AI experiences and measurable business results. Our customers include large enterprises, startups, digitally native organizations, and government entities. As an Engagement Manager, you’ll help companies transform their business by adopting solutions that make use of our newest, most exciting models.
About the RoleWe are seeking an Engagement Manager to lead time-bound strategic implementations and drive adoption and value of ChatGPT Enterprise. You will be responsible for understanding our customer’s needs and delivering an excellent experience. Success will be measured by customer activation and adoption, live production deployments, and customer satisfaction. You will partner with Sales, Solutions Engineering, Solutions Architecture, and Product teams. This role is based in NYC. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.In this role, you will:Deliver exceptional customer outcomes, as demonstrated by production customer deployments, increased adoption, and customer satisfaction. Define and manage structured, time-bound onboarding and deployment projects across multiple OpenAI products to ensure seamless adoption and measurable success.Guide organizations through the adoption journey by providing change management expertise to maximize the impact of OpenAI solutionsCodify best practices, guides, and FAQs based on interactions with customers.Gather and relay customer feedback to internal stakeholders, and identify themes across customers to incorporate into product planning.Collaborate closely with the Sales team to ensure seamless handoff between pre- and post-sale and for ongoing relationship management.You’ll thrive in this role if you:Have 6+ years of experience in customer-facing roles, engaging C-level technical audiences with complex global organizations.Have led complex implementations of Generative AI/traditional ML solutions and can drive measurable business outcomes.Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders.Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.Operate with high horsepower, have strong problem-solving skills, are adept at frequent context switching, effectively manage working on multiple projects at once with expansive ownership, and ruthlessly prioritize.Have a solid track record of delivering and scaling an exceptional customer experience.Are personally committed to fostering the safe and ethical evolution of AI.About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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July 11, 2025
Customer Success Manager, Gov - Washington, DC
OpenAI
5000+
USD
216000
0
-
0
United States
Full-time
Remote
false
About the TeamOur Customer Success team at OpenAI is dedicated to partnering with our customers to realize mission impact through deployment of OpenAI’s offerings. Customer Success Managers collaborate closely with Sales, Technical Success, and Product teams to deliver exceptional AI experiences and measurable results. As a Customer Success Manager focused on our public sector customers, you’ll help government entities transform their operations and missions by adopting capabilities that make use of our newest, most exciting models to support public servants, service members and leaders.About the CompanyOpenAI’s mission is to build and ensure that safe artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings together the world’s best scientists, engineers, and business professionals to accomplish this.About the RoleWe are looking for a seasoned Customer Success Manager to work with our largest, most complex, and innovative government customers. You are crucial to the success of our public sector customers and will be instrumental in driving adoption, consumption and value of OpenAI’s offerings, ultimately responsible for understanding the unique needs of public sector customers and delivering an excellent customer experience. Success will be measured by customer activation and adoption, ongoing value realization, and customer satisfaction.The ideal candidate for this role will have a successful track record of managing and growing government customer relationships, managing government programs, projects and deployments, delivering strategic advice, and driving customer success. You will lead a cross-functional partnership across your named customers and identify new ways our platform can help them achieve their missions.This is a high-trust, high-autonomy role. Success requires deep program management expertise, executive presence, and a passion for making novel technology deliver real-world value.This role will be in Washington D.C. and travel to and working from customer sites is required for this role.In this role, you will:Advise and partner with government organizations to drive AI adoption and transformation with OpenAI’s offerings.Create and implement customer success plans that outline goals, potential challenges, KPIs, and timelines.Deliver exceptional customer outcomes, as demonstrated by production customer deployments, increased adoption, and customer satisfaction.Define and manage onboarding and deployment projects for government entities across multiple OpenAI products to ensure seamless adoption and measurable success.Build and maintain strong relationships with key public sector customer stakeholdersCodify technical and AI adoption best practices, playbooks, guides, and FAQs specifically tailored to government customers based on interactions with public sector stakeholders.Be an AI thought leader with customers and pair this with deep industry specific expertise to help drive this transformative technology. Work as an internal leader to share and scale those insights and frameworks to the CS team.Gather and relay public sector customer feedback to internal stakeholders, and identify themes across customers to incorporate into product planning.Collaborate closely with the Sales team to ensure seamless handoffs.Foster customer advocacy and facilitate customer testimonials and case studies.Be confident and comfortable in public speaking about the power and ability for AI to positively change and impact the mission of government and the experience of its constituency.You’ll thrive in this role if you:Have 6+ years of experience in customer-facing roles, engaging C-level technical audiences with complex global organizations.Have led complex implementations of Generative AI/traditional ML solutions and can drive measurable business outcomes.Expertly communicate technical concepts to customers and internal stakeholdersPossess a deep understanding of public sector entities, including their missions, organizational structures, operations, and decision-making processes, to effectively address their unique needs and prioritiesExceptional presentation and communication skills, particularly when engaging with executives and leaders.Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.Operate with high horsepower, have strong problem-solving skills, are adept at frequent context switching, effectively manage working on multiple projects at once with expansive ownership, and ruthlessly prioritize.Have a solid track record of delivering and scaling an exceptional customer experience.Are personally committed to fostering the safe and ethical evolution of AI.About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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July 10, 2025
Director, Customer Success (R3657)
Shield AI
501-1000
-
United States
Full-time
Remote
false
We are seeking a strategic Director of Customer Success to lead our global customer support and service efforts across our aircraft product lines. In this role, you will be responsible for being the customer’s first touchpoint for product issues, owning the resolution of technical problems through coordinated support workflows, and capturing fleet support data to design world-class customer experiences that reinforce trust, satisfaction, and long-term success. As the voice of the customer within the organization, you will work closely with program and product management, engineering, flight operations, and business development teams to ensure customers are delighted by the products they receive.
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July 10, 2025
CEE Strategy & Operations
ElevenLabs
201-500
-
Poland
Full-time
Remote
true
About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles, voice over their videos, and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create Conversational AI agents for support, sales, and education.ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth, with continued support from the leading names in tech, including Nat Friedman, Daniel Gross, Instagram co-founder Mike Krieger, Oculus VR co-founder Brendan Iribe, DeepMind and Inflection co-founder Mustafa Suleyman, and many others.ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact, we would love to hear from you.How we workHigh-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.Excellence everywhere: Everything we do should match the quality of our AI models.Global team: We prioritize your talent, not your location.What we offerLearning & development: Annual discretionary stipend towards professional development.Social travel: Annual discretionary stipend to meet up with colleagues each year, however you choose.Annual company offsite: We bring the entire company together at a new location every year.Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.About the roleAs Strategy & Ops – Central Eastern Europe, you’ll act as a regional operator and brand-builder to establish ElevenLabs as THE employer of choice for technical talent across Central and Eastern Europe. This is a hybrid role combining strategic thinking, operational execution, and regional immersion—ideal for someone who thrives in a Chief of Staff-like position with ownership over ambiguous, high-impact initiatives.You will drive awareness of ElevenLabs within developer and tech communities by identifying high-leverage brand-building opportunities, building local partnerships, and launching repeatable playbooks for market entry and community engagement.Specifically, you will:Craft and execute creative ideas for positioning ElevenLabs as the top employer for AI and engineering talent in CEE.Test these ideas like a scientist: build a hypothesis, run an experiment, measure, assess.Research and evaluate key conferences in CEE for ElevenLabs to attend, sponsor, or speak at.Build a market map of relevant local touchpoints—news outlets, companies, universities, communities, and events.Engage with local podcast hosts and media platforms to feature ElevenLabs in earned media.Immerse yourself in regional developer platforms (like GitHub, Stack Overflow, Hackathons, Discord, etc.) to identify where talent hangs out and how to best engage them.Develop a repeatable playbook for employer branding, starting with Poland and expanding to other CEE markets.Support operational tasks as needed, such as onboarding new hires or office coordination in the region.Act as a cultural bridge between the core team and regional communities, ensuring a grounded, local-first perspective.RequirementsWe’re not focused on formal degrees or certifications—we care most about your ability to operate in a fast-moving environment, solve complex problems, and build systems that scale. For this role, we do require:3–6 years of experience in operations, strategy, communications, or brand-building, ideally in a fast-paced environment.Regional knowledge of Poland or broader CEE—this includes understanding cultural dynamics, professional networks, and developer ecosystems.Strong communication and relationship-building skills; you’re confident reaching out cold or managing partners.A bias for action, speed, and resourcefulness—you’re scrappy, self-directed, and thrive in ambiguity.Strategic thinking paired with operational chops—you can both see the big picture and execute the details.Familiarity with developer communities or a strong desire to immerse in technical ecosystems.Project management skills and the ability to juggle priorities while driving toward long-term goals.Native or fluent Polish preferred; other CEE languages a plus
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July 10, 2025
Projektmanager:in für Datenannotation (m/w/d)
Voize
51-100
-
Germany
Full-time
Remote
false
🎤 Warum voize? Weil wir mehr als nur ein Job sind!Bei voize revolutionieren wir die Pflegebranche mit KI: Mit voize sprechen Pflegekräfte ihre Dokumentation einfach ins Smartphone, und unsere KI erstellt automatisch die richtigen Einträge. Das spart jeder Pflegekraft durchschnittlich 39 Minuten pro Tag, verbessert die Dokuqualität und macht ihren Arbeitsalltag deutlich attraktiver.voize ist YCombinator-funded, wird bereits in über 1000 Pflegeeinrichtungen eingesetzt und ist in den letzten 90 Tagen um 100 % gewachsen. Unsere Kunden sparen durch voize jedes Jahr über 3,5 Millionen Stunden - Zeit, die für Menschen statt Papierkram genutzt wird.Doch das ist nur der Anfang. Mit unserer eigenentwickelten voize KI transformieren wir nicht nur den Pflegealltag, sondern haben auch das Potenzial, in zahlreichen anderen Branchen Mehrwert zu schaffen; von Gesundheitswesen bis hin zu Inspektionen.Als dynamisches Team vereinen wir cutting-edge Technologie mit sozialem Impact. Und jetzt kommst du ins Spiel!💡 Deine Mission: Sprachdaten in bester QualitätWir suchen eine strukturierte und teamorientierte Project Manager:in (m/w/d) die Annotationsprojekte für die Entwicklung unserer KI plant und umsetzt.Du übersetzt Anforderungen aus den Bereichen Tech, Product, Customer Success und Support in klare, umsetzbare Aufgaben für das Team. Gleichzeitig unterstützt du unsere Annotator:innen bei ihrer Arbeit und sicherst die Qualität der annotierten Daten.Wenn du gerne an der Schnittstelle zwischen Technologie, Sprache und Menschen arbeitest, dann ist diese Rolle genau das Richtige für dich!
🤝 Dein Skillset: Was du mitbringstErfahrung im Projektmanagement oder in der ProjektkoordinationEin abgeschlossenes Studium der (Computer) Linguistik - Erfahrung mit Transkriptionen für ASR, Annotationen für NLP, etc.Souverän in der Zusammenarbeit mit Fachbereichen zusammen - von Data- und ML-Expert:innen bis hin zu Produkt- und Support-Teams.Gutes Verständnis für Datenqualität, Annotation und grundlegende Abläufe im Machine Learning - du kennst die Zusammenhänge und kannst sie dem Team vermittelnOffen für Veränderung und iterative Arbeitsweisen - du sorgst auch bei bei wechselnden Prioritäten für Klarheit und StrukturDu bist verhandlungssicher Auf Deutsch und Englisch unterwegs (mind. C1)
🚀 Dein Alltag: Kein Tag ist wie der andereDu planst und koordinierst Annotationsprojekte - und sorgst für eine reibungslose ZusammenarbeitDu definierst Anforderungen für Annotations- und Qualitätsmetriken - und übersetzt abstrakte Anforderungen in umsetzbare Aufgaben für das Data TeamDu arbeitest an Guidelines und der Qualitätssicherung mit - und hilfst dem Team dabei effizient zu arbeitenDu betreust Werkstudierende - indem du neue Teammitglieder einarbeitest, Best Practices vermittelst und bei Fragen unterstütztDu dokumentierst Projektabläufe, Prozesse und Learnings - und stellst sicher, dass unsere Dokumentation immer aktuell und klar verständlich istDu erkennst Risiken und Blocker frühzeitig - und sprichst Herausforderungen rund um Projektabläufe, Kapazitäten und Tools rechtzeitig an
🎯 Unser Erfolgs-Mindset: So ticken wir bei voizeDu bist resilient - Herausforderungen sind für dich Chancen, keine Hindernisse.Du arbeitest iterativ - testen, lernen, verbessern statt auf Perfektion zu warten.Du schätzt offenes Feedback und trägst zu einer positiven, transparenten Teamkultur bei.
🌱 Gemeinsam wachsen: was dich bei voize erwartetErhalte Anteile an voize und werde Mitgestalter*in unseres ErfolgsFlexible Arbeitszeiten & hybrides Arbeiten aus unserem Büro in Berlin oder remote - Haustiere willkommen!Wir bieten unterschiedliche Zugänge für Weiterbildungsmöglichkeiten an (z.B. blinkist, audible, etc.)Wir haben eine offene Kultur und organisieren regelmäßige Work Weeks und Teamevents an, wo wir gemeinsam vor Ort arbeiten und bonden.Wir sind ein schnell wachsendes Start-up mit vielfältigen Herausforderungen, was dir die optimale Grundlage für schnelles persönliches Wachstum bietetDu kannst mit deiner Arbeit richtig was bewegen und hilfst Pflegekräfte zu entlastenKostenloses Deutschland Ticket und Urban Sports Club Mitgliedschaft30 Tage Urlaub - plus frei an deinem Geburtstag
✨ Ready to talk? Dann bewirb dich jetzt! 🚀Wir freuen uns auf deine Bewerbung - ganz egal, wer du bist oder welchen Hintergrund du mitbringst!
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Product & Operations
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July 10, 2025
Project Lead, Italian (Contract)
Labelbox
201-500
-
Poland
Contractor
Remote
false
Shape the Future of AI At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises. Since 2018, we've been pioneering data-centric approaches that are fundamental to AI development, and our work becomes even more essential as AI capabilities expand exponentially. About Labelbox We're the only company offering three integrated solutions for frontier AI development: Enterprise Platform & Tools: Advanced annotation tools, workflow automation, and quality control systems that enable teams to produce high-quality training data at scale Frontier Data Labeling Service: Specialized data labeling through Aligner, leveraging subject matter experts for next-generation AI models Expert Marketplace: Connecting AI teams with highly skilled annotators and domain experts for flexible scaling Why Join Us High-Impact Environment: We operate like an early-stage startup, focusing on impact over process. You'll take on expanded responsibilities quickly, with career growth directly tied to your contributions. Technical Excellence: Work at the cutting edge of AI development, collaborating with industry leaders and shaping the future of artificial intelligence. Innovation at Speed: We celebrate those who take ownership, move fast, and deliver impact. Our environment rewards high agency and rapid execution. Continuous Growth: Every role requires continuous learning and evolution. You'll be surrounded by curious minds solving complex problems at the frontier of AI. Clear Ownership: You'll know exactly what you're responsible for and have the autonomy to execute. We empower people to drive results through clear ownership and metrics. Role Overview As a Project Lead at Labelbox, you’ll lead the execution of data labeling and evaluation projects that power AI development. You’ll coordinate across teams to ensure high-quality output is delivered on time and at scale. Employment Type: Project-based, paid hourly Your Impact Set up and manage evaluation workflows on the Labelbox platform Oversee contributor operations to meet production goals Drive quality control and assurance processes Monitor progress, troubleshoot issues, and communicate updates to stakeholders What You Bring 2–4+ years of project management or operations experience Native proficiency in Italian Strong organizational, communication, and problem-solving skills Detail-oriented with a focus on data quality and consistency Experience with productivity tools and/or data platforms preferred Bonus Points Familiarity with ML/AI data workflows Alignerr Services at Labelbox As part of the Alignerr Services team, you'll lead implementation of customer projects and manage our elite network of AI experts who deliver high-quality human feedback crucial for AI advancement. Your team will oversee 250,000+ monthly hours of specialized work across RLHF, complex reasoning, and multimodal AI projects, resulting in quality improvements for Frontier AI Labs. You'll leverage our AI-powered talent acquisition system and exclusive access to 16M+ specialized professionals to rapidly build and deploy expert teams that help customers like Google and ElevenLabs achieve breakthrough AI capabilities through precisely aligned human data—directly contributing to the critical human element in advancing artificial intelligence.Life at Labelbox Location: Join our dedicated tech hubs in San Francisco or Wrocław, Poland Work Style: Hybrid model with 2 days per week in office, combining collaboration and flexibility Environment: Fast-paced and high-intensity, perfect for ambitious individuals who thrive on ownership and quick decision-making Growth: Career advancement opportunities directly tied to your impact Vision: Be part of building the foundation for humanity's most transformative technology Our Vision We believe data will remain crucial in achieving artificial general intelligence. As AI models become more sophisticated, the need for high-quality, specialized training data will only grow. Join us in developing new products and services that enable the next generation of AI breakthroughs. Labelbox is backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures, Databricks Ventures, and Kleiner Perkins. Our customers include Fortune 500 enterprises and leading AI labs. Your Personal Data Privacy: Any personal information you provide Labelbox as a part of your application will be processed in accordance with Labelbox’s Job Applicant Privacy notice. Any emails from Labelbox team members will originate from a @labelbox.com email address. If you encounter anything that raises suspicions during your interactions, we encourage you to exercise caution and suspend or discontinue communications.
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Product & Operations
Implementation Lead
Software Engineering
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July 9, 2025
Project Lead, Italian (Contract)
Labelbox
201-500
USD
0
20
-
35
United States
Poland
Contractor
Remote
false
Shape the Future of AI At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises. Since 2018, we've been pioneering data-centric approaches that are fundamental to AI development, and our work becomes even more essential as AI capabilities expand exponentially. About Labelbox We're the only company offering three integrated solutions for frontier AI development: Enterprise Platform & Tools: Advanced annotation tools, workflow automation, and quality control systems that enable teams to produce high-quality training data at scale Frontier Data Labeling Service: Specialized data labeling through Aligner, leveraging subject matter experts for next-generation AI models Expert Marketplace: Connecting AI teams with highly skilled annotators and domain experts for flexible scaling Why Join Us High-Impact Environment: We operate like an early-stage startup, focusing on impact over process. You'll take on expanded responsibilities quickly, with career growth directly tied to your contributions. Technical Excellence: Work at the cutting edge of AI development, collaborating with industry leaders and shaping the future of artificial intelligence. Innovation at Speed: We celebrate those who take ownership, move fast, and deliver impact. Our environment rewards high agency and rapid execution. Continuous Growth: Every role requires continuous learning and evolution. You'll be surrounded by curious minds solving complex problems at the frontier of AI. Clear Ownership: You'll know exactly what you're responsible for and have the autonomy to execute. We empower people to drive results through clear ownership and metrics. Role Overview As a Project Lead at Labelbox, you’ll lead the execution of data labeling and evaluation projects that power AI development. You’ll coordinate across teams to ensure high-quality output is delivered on time and at scale. Employment Type: Project-based, paid hourly Your Impact Set up and manage evaluation workflows on the Labelbox platform Oversee contributor operations to meet production goals Drive quality control and assurance processes Monitor progress, troubleshoot issues, and communicate updates to stakeholders What You Bring 2–4+ years of project management or operations experience Native proficiency in Italian Strong organizational, communication, and problem-solving skills Detail-oriented with a focus on data quality and consistency Experience with productivity tools and/or data platforms preferred Bonus Points Familiarity with ML/AI data workflows Alignerr Services at Labelbox As part of the Alignerr Services team, you'll lead implementation of customer projects and manage our elite network of AI experts who deliver high-quality human feedback crucial for AI advancement. Your team will oversee 250,000+ monthly hours of specialized work across RLHF, complex reasoning, and multimodal AI projects, resulting in quality improvements for Frontier AI Labs. You'll leverage our AI-powered talent acquisition system and exclusive access to 16M+ specialized professionals to rapidly build and deploy expert teams that help customers like Google and ElevenLabs achieve breakthrough AI capabilities through precisely aligned human data—directly contributing to the critical human element in advancing artificial intelligence.Labelbox strives to ensure pay parity across the organization and discuss compensation transparently. The expected hourly rate range for United States-based candidates is below. Exact compensation varies based on a variety of factors, including skills and competencies, experience, and geographical location.Pay Range (rate per hour)$20—$35 USDLife at Labelbox Location: Join our dedicated tech hubs in San Francisco or Wrocław, Poland Work Style: Hybrid model with 2 days per week in office, combining collaboration and flexibility Environment: Fast-paced and high-intensity, perfect for ambitious individuals who thrive on ownership and quick decision-making Growth: Career advancement opportunities directly tied to your impact Vision: Be part of building the foundation for humanity's most transformative technology Our Vision We believe data will remain crucial in achieving artificial general intelligence. As AI models become more sophisticated, the need for high-quality, specialized training data will only grow. Join us in developing new products and services that enable the next generation of AI breakthroughs. Labelbox is backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures, Databricks Ventures, and Kleiner Perkins. Our customers include Fortune 500 enterprises and leading AI labs. Your Personal Data Privacy: Any personal information you provide Labelbox as a part of your application will be processed in accordance with Labelbox’s Job Applicant Privacy notice. Any emails from Labelbox team members will originate from a @labelbox.com email address. If you encounter anything that raises suspicions during your interactions, we encourage you to exercise caution and suspend or discontinue communications.
Project Manager
Product & Operations
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July 9, 2025
Project Lead, Italian (Contract)
Labelbox
201-500
-
India
Contractor
Remote
false
Shape the Future of AI At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises. Since 2018, we've been pioneering data-centric approaches that are fundamental to AI development, and our work becomes even more essential as AI capabilities expand exponentially. About Labelbox We're the only company offering three integrated solutions for frontier AI development: Enterprise Platform & Tools: Advanced annotation tools, workflow automation, and quality control systems that enable teams to produce high-quality training data at scale Frontier Data Labeling Service: Specialized data labeling through Aligner, leveraging subject matter experts for next-generation AI models Expert Marketplace: Connecting AI teams with highly skilled annotators and domain experts for flexible scaling Why Join Us High-Impact Environment: We operate like an early-stage startup, focusing on impact over process. You'll take on expanded responsibilities quickly, with career growth directly tied to your contributions. Technical Excellence: Work at the cutting edge of AI development, collaborating with industry leaders and shaping the future of artificial intelligence. Innovation at Speed: We celebrate those who take ownership, move fast, and deliver impact. Our environment rewards high agency and rapid execution. Continuous Growth: Every role requires continuous learning and evolution. You'll be surrounded by curious minds solving complex problems at the frontier of AI. Clear Ownership: You'll know exactly what you're responsible for and have the autonomy to execute. We empower people to drive results through clear ownership and metrics. Role Overview As a Project Lead at Labelbox, you’ll lead the execution of data labeling and evaluation projects that power AI development. You’ll coordinate across teams to ensure high-quality output is delivered on time and at scale. Employment Type: Project-based, paid hourly Your Impact Set up and manage evaluation workflows on the Labelbox platform Oversee contributor operations to meet production goals Drive quality control and assurance processes Monitor progress, troubleshoot issues, and communicate updates to stakeholders What You Bring 2–4+ years of project management or operations experience Native proficiency in Italian Strong organizational, communication, and problem-solving skills Detail-oriented with a focus on data quality and consistency Experience with productivity tools and/or data platforms preferred Bonus Points Familiarity with ML/AI data workflows Alignerr Services at Labelbox As part of the Alignerr Services team, you'll lead implementation of customer projects and manage our elite network of AI experts who deliver high-quality human feedback crucial for AI advancement. Your team will oversee 250,000+ monthly hours of specialized work across RLHF, complex reasoning, and multimodal AI projects, resulting in quality improvements for Frontier AI Labs. You'll leverage our AI-powered talent acquisition system and exclusive access to 16M+ specialized professionals to rapidly build and deploy expert teams that help customers like Google and ElevenLabs achieve breakthrough AI capabilities through precisely aligned human data—directly contributing to the critical human element in advancing artificial intelligence.Life at Labelbox Location: Join our dedicated tech hubs in San Francisco or Wrocław, Poland Work Style: Hybrid model with 2 days per week in office, combining collaboration and flexibility Environment: Fast-paced and high-intensity, perfect for ambitious individuals who thrive on ownership and quick decision-making Growth: Career advancement opportunities directly tied to your impact Vision: Be part of building the foundation for humanity's most transformative technology Our Vision We believe data will remain crucial in achieving artificial general intelligence. As AI models become more sophisticated, the need for high-quality, specialized training data will only grow. Join us in developing new products and services that enable the next generation of AI breakthroughs. Labelbox is backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures, Databricks Ventures, and Kleiner Perkins. Our customers include Fortune 500 enterprises and leading AI labs. Your Personal Data Privacy: Any personal information you provide Labelbox as a part of your application will be processed in accordance with Labelbox’s Job Applicant Privacy notice. Any emails from Labelbox team members will originate from a @labelbox.com email address. If you encounter anything that raises suspicions during your interactions, we encourage you to exercise caution and suspend or discontinue communications.
Project Manager
Product & Operations
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July 9, 2025
Project Lead, German (Contract)
Labelbox
201-500
-
Poland
Contractor
Remote
false
Shape the Future of AI At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises. Since 2018, we've been pioneering data-centric approaches that are fundamental to AI development, and our work becomes even more essential as AI capabilities expand exponentially. About Labelbox We're the only company offering three integrated solutions for frontier AI development: Enterprise Platform & Tools: Advanced annotation tools, workflow automation, and quality control systems that enable teams to produce high-quality training data at scale Frontier Data Labeling Service: Specialized data labeling through Aligner, leveraging subject matter experts for next-generation AI models Expert Marketplace: Connecting AI teams with highly skilled annotators and domain experts for flexible scaling Why Join Us High-Impact Environment: We operate like an early-stage startup, focusing on impact over process. You'll take on expanded responsibilities quickly, with career growth directly tied to your contributions. Technical Excellence: Work at the cutting edge of AI development, collaborating with industry leaders and shaping the future of artificial intelligence. Innovation at Speed: We celebrate those who take ownership, move fast, and deliver impact. Our environment rewards high agency and rapid execution. Continuous Growth: Every role requires continuous learning and evolution. You'll be surrounded by curious minds solving complex problems at the frontier of AI. Clear Ownership: You'll know exactly what you're responsible for and have the autonomy to execute. We empower people to drive results through clear ownership and metrics. Role Overview As a Project Lead at Labelbox, you’ll lead the execution of data labeling and evaluation projects that power AI development. You’ll coordinate across teams to ensure high-quality output is delivered on time and at scale. Employment Type: Project-based, paid hourly Your Impact Set up and manage evaluation workflows on the Labelbox platform Oversee contributor operations to meet production goals Drive quality control and assurance processes Monitor progress, troubleshoot issues, and communicate updates to stakeholders What You Bring 2–4+ years of project management or operations experience Native proficiency in German Strong organizational, communication, and problem-solving skills Detail-oriented with a focus on data quality and consistency Experience with productivity tools and/or data platforms preferred Bonus Points Familiarity with ML/AI data workflows Alignerr Services at Labelbox As part of the Alignerr Services team, you'll lead implementation of customer projects and manage our elite network of AI experts who deliver high-quality human feedback crucial for AI advancement. Your team will oversee 250,000+ monthly hours of specialized work across RLHF, complex reasoning, and multimodal AI projects, resulting in quality improvements for Frontier AI Labs. You'll leverage our AI-powered talent acquisition system and exclusive access to 16M+ specialized professionals to rapidly build and deploy expert teams that help customers like Google and ElevenLabs achieve breakthrough AI capabilities through precisely aligned human data—directly contributing to the critical human element in advancing artificial intelligence.Life at Labelbox Location: Join our dedicated tech hubs in San Francisco or Wrocław, Poland Work Style: Hybrid model with 2 days per week in office, combining collaboration and flexibility Environment: Fast-paced and high-intensity, perfect for ambitious individuals who thrive on ownership and quick decision-making Growth: Career advancement opportunities directly tied to your impact Vision: Be part of building the foundation for humanity's most transformative technology Our Vision We believe data will remain crucial in achieving artificial general intelligence. As AI models become more sophisticated, the need for high-quality, specialized training data will only grow. Join us in developing new products and services that enable the next generation of AI breakthroughs. Labelbox is backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures, Databricks Ventures, and Kleiner Perkins. Our customers include Fortune 500 enterprises and leading AI labs. Your Personal Data Privacy: Any personal information you provide Labelbox as a part of your application will be processed in accordance with Labelbox’s Job Applicant Privacy notice. Any emails from Labelbox team members will originate from a @labelbox.com email address. If you encounter anything that raises suspicions during your interactions, we encourage you to exercise caution and suspend or discontinue communications.
Project Manager
Product & Operations
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July 9, 2025
Project Lead, German (Contract)
Labelbox
201-500
-
No items found.
Contractor
Remote
false
Shape the Future of AI At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises. Since 2018, we've been pioneering data-centric approaches that are fundamental to AI development, and our work becomes even more essential as AI capabilities expand exponentially. About Labelbox We're the only company offering three integrated solutions for frontier AI development: Enterprise Platform & Tools: Advanced annotation tools, workflow automation, and quality control systems that enable teams to produce high-quality training data at scale Frontier Data Labeling Service: Specialized data labeling through Aligner, leveraging subject matter experts for next-generation AI models Expert Marketplace: Connecting AI teams with highly skilled annotators and domain experts for flexible scaling Why Join Us High-Impact Environment: We operate like an early-stage startup, focusing on impact over process. You'll take on expanded responsibilities quickly, with career growth directly tied to your contributions. Technical Excellence: Work at the cutting edge of AI development, collaborating with industry leaders and shaping the future of artificial intelligence. Innovation at Speed: We celebrate those who take ownership, move fast, and deliver impact. Our environment rewards high agency and rapid execution. Continuous Growth: Every role requires continuous learning and evolution. You'll be surrounded by curious minds solving complex problems at the frontier of AI. Clear Ownership: You'll know exactly what you're responsible for and have the autonomy to execute. We empower people to drive results through clear ownership and metrics. Role Overview As a Project Lead at Labelbox, you’ll lead the execution of data labeling and evaluation projects that power AI development. You’ll coordinate across teams to ensure high-quality output is delivered on time and at scale. Employment Type: Project-based, paid hourly Your Impact Set up and manage evaluation workflows on the Labelbox platform Oversee contributor operations to meet production goals Drive quality control and assurance processes Monitor progress, troubleshoot issues, and communicate updates to stakeholders What You Bring 2–4+ years of project management or operations experience Native proficiency in German Strong organizational, communication, and problem-solving skills Detail-oriented with a focus on data quality and consistency Experience with productivity tools and/or data platforms preferred Bonus Points Familiarity with ML/AI data workflows Alignerr Services at Labelbox As part of the Alignerr Services team, you'll lead implementation of customer projects and manage our elite network of AI experts who deliver high-quality human feedback crucial for AI advancement. Your team will oversee 250,000+ monthly hours of specialized work across RLHF, complex reasoning, and multimodal AI projects, resulting in quality improvements for Frontier AI Labs. You'll leverage our AI-powered talent acquisition system and exclusive access to 16M+ specialized professionals to rapidly build and deploy expert teams that help customers like Google and ElevenLabs achieve breakthrough AI capabilities through precisely aligned human data—directly contributing to the critical human element in advancing artificial intelligence.Life at Labelbox Location: Join our dedicated tech hubs in San Francisco or Wrocław, Poland Work Style: Hybrid model with 2 days per week in office, combining collaboration and flexibility Environment: Fast-paced and high-intensity, perfect for ambitious individuals who thrive on ownership and quick decision-making Growth: Career advancement opportunities directly tied to your impact Vision: Be part of building the foundation for humanity's most transformative technology Our Vision We believe data will remain crucial in achieving artificial general intelligence. As AI models become more sophisticated, the need for high-quality, specialized training data will only grow. Join us in developing new products and services that enable the next generation of AI breakthroughs. Labelbox is backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures, Databricks Ventures, and Kleiner Perkins. Our customers include Fortune 500 enterprises and leading AI labs. Your Personal Data Privacy: Any personal information you provide Labelbox as a part of your application will be processed in accordance with Labelbox’s Job Applicant Privacy notice. Any emails from Labelbox team members will originate from a @labelbox.com email address. If you encounter anything that raises suspicions during your interactions, we encourage you to exercise caution and suspend or discontinue communications.
Project Manager
Product & Operations
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July 9, 2025
Project Lead, German (Contract)
Labelbox
201-500
USD
0
20
-
35
United States
Poland
Contractor
Remote
false
Shape the Future of AI At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises. Since 2018, we've been pioneering data-centric approaches that are fundamental to AI development, and our work becomes even more essential as AI capabilities expand exponentially. About Labelbox We're the only company offering three integrated solutions for frontier AI development: Enterprise Platform & Tools: Advanced annotation tools, workflow automation, and quality control systems that enable teams to produce high-quality training data at scale Frontier Data Labeling Service: Specialized data labeling through Aligner, leveraging subject matter experts for next-generation AI models Expert Marketplace: Connecting AI teams with highly skilled annotators and domain experts for flexible scaling Why Join Us High-Impact Environment: We operate like an early-stage startup, focusing on impact over process. You'll take on expanded responsibilities quickly, with career growth directly tied to your contributions. Technical Excellence: Work at the cutting edge of AI development, collaborating with industry leaders and shaping the future of artificial intelligence. Innovation at Speed: We celebrate those who take ownership, move fast, and deliver impact. Our environment rewards high agency and rapid execution. Continuous Growth: Every role requires continuous learning and evolution. You'll be surrounded by curious minds solving complex problems at the frontier of AI. Clear Ownership: You'll know exactly what you're responsible for and have the autonomy to execute. We empower people to drive results through clear ownership and metrics. Role Overview As a Project Lead at Labelbox, you’ll lead the execution of data labeling and evaluation projects that power AI development. You’ll coordinate across teams to ensure high-quality output is delivered on time and at scale. Employment Type: Project-based, paid hourly Your Impact Set up and manage evaluation workflows on the Labelbox platform Oversee contributor operations to meet production goals Drive quality control and assurance processes Monitor progress, troubleshoot issues, and communicate updates to stakeholders What You Bring 2–4+ years of project management or operations experience Native proficiency in German Strong organizational, communication, and problem-solving skills Detail-oriented with a focus on data quality and consistency Experience with productivity tools and/or data platforms preferred Bonus Points Familiarity with ML/AI data workflows Alignerr Services at Labelbox As part of the Alignerr Services team, you'll lead implementation of customer projects and manage our elite network of AI experts who deliver high-quality human feedback crucial for AI advancement. Your team will oversee 250,000+ monthly hours of specialized work across RLHF, complex reasoning, and multimodal AI projects, resulting in quality improvements for Frontier AI Labs. You'll leverage our AI-powered talent acquisition system and exclusive access to 16M+ specialized professionals to rapidly build and deploy expert teams that help customers like Google and ElevenLabs achieve breakthrough AI capabilities through precisely aligned human data—directly contributing to the critical human element in advancing artificial intelligence.Labelbox strives to ensure pay parity across the organization and discuss compensation transparently. The expected hourly rate range for United States-based candidates is below. Exact compensation varies based on a variety of factors, including skills and competencies, experience, and geographical location.Pay Range (rate per hour)$20—$35 USDLife at Labelbox Location: Join our dedicated tech hubs in San Francisco or Wrocław, Poland Work Style: Hybrid model with 2 days per week in office, combining collaboration and flexibility Environment: Fast-paced and high-intensity, perfect for ambitious individuals who thrive on ownership and quick decision-making Growth: Career advancement opportunities directly tied to your impact Vision: Be part of building the foundation for humanity's most transformative technology Our Vision We believe data will remain crucial in achieving artificial general intelligence. As AI models become more sophisticated, the need for high-quality, specialized training data will only grow. Join us in developing new products and services that enable the next generation of AI breakthroughs. Labelbox is backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures, Databricks Ventures, and Kleiner Perkins. Our customers include Fortune 500 enterprises and leading AI labs. Your Personal Data Privacy: Any personal information you provide Labelbox as a part of your application will be processed in accordance with Labelbox’s Job Applicant Privacy notice. Any emails from Labelbox team members will originate from a @labelbox.com email address. If you encounter anything that raises suspicions during your interactions, we encourage you to exercise caution and suspend or discontinue communications.
Project Manager
Product & Operations
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July 9, 2025
Production Manager
Snorkel AI
501-1000
USD
0
80000
-
120000
United States
Temporary
Remote
false
We’re on a mission to democratize AI by building the definitive AI data development platform. The AI landscape has gone through incredible change between 2016, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!At Snorkel AI, we are pioneering new approaches to data development. Are you driven by solving challenging problems and delivering exceptional results? Snorkel AI is seeking a Production Manager. As a Production Manager, you will manage and optimize processes, ensuring high-quality outcomes and seamless delivery. This role blends operational rigor, analytical thinking, and cross-functional collaboration, offering a unique opportunity to make a significant impact. You’re Excited About This Opportunity Because You Will: Collaborate with Technical Delivery Managers to meet project timelines, deliverables, and quality standards. Engage with Expert Contributors to ensure high-quality datasets are delivered to customers. Conduct quality reviews to maintain data annotation accuracy and consistency. Monitor pipeline health and implement proactive solutions to prevent bottlenecks. Track project progress and performance through data analysis and reporting. Develop documentation for labeling guidelines and operational processes. Partner with stakeholders across teams to resolve blockers and sustain production efficiency. Provide regular updates to stakeholders on progress and key insights. We’re Excited About You Because You Have: Proficiency with Google Workspace tools and strong data analysis skills. A proactive, results-driven mindset with creative problem-solving abilities. Adaptability to excel in a fast-paced, dynamic environment. Excellent written and verbal communication skills in English. Experience working with technical and non-technical stakeholders. The ability to work independently and collaboratively in a remote setting. Bonus Points For: Familiarity with data annotation pipelines and machine learning workflows. Experience with SQL or other database languages. Strong analytical and process improvement capabilities. A degree in an analytics-focused field (e.g., Engineering, Economics, Business) or an interest in Computer Science, Statistics, or Data Analytics. This is a full-time, 6-month fixed-term position with Snorkel AI. Assuming we find a mutual fit, there is potential for conversion to a permanent position based on business needs and individual performance. Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Fixed-term offers from Snorkel also include benefits (including medical, dental, vision and 401(k)). Pay Range: $80,000-$120,000.Salary Range $80,000—$120,000 USDBe Your Best At Snorkel Snorkel AI is on a mission to make machine learning practical for everyone, and it starts with building a team that welcomes, represents and gives opportunity to all. We work at the frontier of AI and software engineering, and believe that underrepresented communities need to play a part in shaping the future of these fields. At Snorkel AI, we actively work to create an environment that values end-to-end ownership, diverse forms of impact, and opportunities for personal growth. Snorkelers are supported by an amazing team and an amazing set of benefits. For Full-time employees, we offer comprehensive medical, dental, and vision plans for Snorkelers and their families, plus a yearly wellness stipend. Our 401k program lets Snorkelers plan for their future and our parental leave program lets new parents take up to 20 weeks of paid time off. Learn more about these benefits and more — like our workstation setup allowance — on our Careers page. Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Project Manager
Product & Operations
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July 9, 2025
Delivery Excellence Manager
Glean Work
1001-5000
-
India
Remote
false
About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.About the Role: As a Delivery Excellence Manager (DEM), you will lead and orchestrate successful implementations and long-term customer engagements, making our customers wildly successful. You will be responsible for ensuring efficient technical deployment, delivering proactive strategic guidance, and building then delivering against joint success plans. DEMs collaborate closely with Account Executives, AI Outcomes Managers, Solution Architects, Support and R&D on scoped engagements. You will: Help our customers achieve real business outcomes through the use of AI Serve as the primary lead on new customer deployments including hands on guidance for the setup of SSO and connectors Own the end-to-end delivery from kickoff to go-live thru renewal, ensuring clarity on expectations for all stakeholders timeline, andServices budget. Create and execute on joint success plans that drive additional adoption, deepen engagement, and result in measurable business value. Overall program management. Develop, communicate, and execute tailored project plans; facilitate cross-functional collaboration across delivery, operations, and technical teams. Provide a blend of technical guidance and strategic partnership, acting as escalation manager when necessary. Monitor and report on deployment progress, customer adoption, and satisfaction metrics. Proactively identify risks or blockers and drive resolution—escalating internally when appropriate. Guide and document improvements for onboarding processes, playbooks, and best practices. Contribute to continuous process and product improvements by providing actionable feedback and participating in internal initiatives About you: 1-3 years of experience in technical deployment, implementation management, or technical account management of SaaS products at Enterprise customers. Strong understanding of software development life cycles and methodologies, including Agile and DevOps practices. Familiarity with cloud platforms (AWS, GCP, or Azure) and related services. Excellent analytical and problem-solving skills, with a focus on troubleshooting technical issues as well as building consensus around outcomes and success measures. Strong organizational, project management, and communication abilities. Proven experience serving enterprise clients in both strategic, consultative and tactical, hands-on roles. Experience with process documentation, playbooks, and continuous improvement initiatives. Solutions-oriented mindset; trusted advisor with capability to own escalations. Capable of handling ambiguity and thriving in a fast-paced environment. Key knowledge and skills Thrive in a customer-focused, tight-knit and cross-functional environment - being a team player and willing to take on whatever is most impactful for the company is a must Technical configuration and troubleshooting A proactive and positive attitude to lead, learn, troubleshoot, and take ownership of both small tasks and large features Strong verbal and written communication skills for collaboration between customers and technical and non-technical stakeholders. Curiosity and tenacity Location: Bangalore This role is hybrid (3 days a week in our Bangalore office)
Project Manager
Product & Operations
Implementation Lead
Software Engineering
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July 9, 2025
Director, Direct Commercial Sales (DCS) Program Management (R3625)
Shield AI
501-1000
0
0
-
0
United States
Full-time
Remote
false
We are seeking a Program Director to lead a team of Program Managers in the delivery and sustainment of transformative unmanned aerial vehicle (UAV) systems. In this strategic leadership role, you’ll do more than manage programs — you’ll drive innovation, expand global impact, and propel Shield AI’s commercial growth. You’ll take ownership of a growing portfolio of Direct Commercial Sales (DCS) programs, ensuring they not only meet but exceed operational and financial goals. From day one, your leadership will help shape the future of intelligent UAV technology and its real-world applications.
Project Manager
Product & Operations
Program Manager
Software Engineering
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July 9, 2025
Delivery Excellence Manager- East
Glean Work
1001-5000
-
United States
Remote
false
About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.About the Role: Glean is looking for a Delivery Excellence Manager (DEM) who will lead and orchestrate successful implementations and long-term customer engagements, making our customers wildly successful. You will be responsible for ensuring efficient technical deployment, delivering proactive strategic guidance, and building then delivering against joint success plans. DEMs collaborate closely with Account Executives, AI Outcomes Managers, Solution Architects, Support and R&D on scoped engagements. You will: Help our customers achieve real business outcomes through the use of AI Serve as the primary lead on new customer deployments including hands on guidance for the setup of SSO and connectors Own the end-to-end delivery from kickoff to go-live thru renewal, ensuring clarity on expectations for all stakeholders timeline, andServices budget. Create and execute on joint success plans that drive additional adoption, deepen engagement, and result in measurable business value. Overall program management. Develop, communicate, and execute tailored project plans; facilitate cross-functional collaboration across delivery, operations, and technical teams. Provide a blend of technical guidance and strategic partnership, acting as escalation manager when necessary. Monitor and report on deployment progress, customer adoption, and satisfaction metrics. Proactively identify risks or blockers and drive resolution—escalating internally when appropriate. Guide and document improvements for onboarding processes, playbooks, and best practices. Contribute to continuous process and product improvements by providing actionable feedback and participating in internal initiatives About you: 3-5 years of experience in technical deployment, implementation management, or technical account management of SaaS products. Strong understanding of software development life cycles and methodologies, including Agile and DevOps practices. Familiarity with cloud platforms (AWS, GCP, or Azure) and related services. Excellent analytical and problem-solving skills, with a focus on troubleshooting technical issues as well as building consensus around outcomes and success measures. Strong organizational, project management, and communication abilities. Proven experience serving enterprise clients in both strategic, consultative and tactical, hands-on roles. Experience with process documentation, playbooks, and continuous improvement initiatives. Solutions-oriented mindset; trusted advisor with capability to own escalations. Capable of handling ambiguity and thriving in a fast-paced environment. Location: This role is hybrid (3 days a week in our Nashville office) Compensation & Benefits: Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
Project Manager
Product & Operations
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July 8, 2025
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