About Adaptive Security:
Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks, founded by Brian Long and Andrew Jones—proven entrepreneurs behind Attentive (Forbes Cloud 100, $10B+ valuation) and TapCommerce (acquired by Twitter). In April 2025, Adaptive raised $43M, led by a16z and the OpenAI Fund, marking OpenAI's first-ever cybersecurity investment.
As generative AI drives new cyber threats, Adaptive is building the defense layer every organization needs. Our platform combines personalized security training, AI-driven attack simulations, and automated threat triage, all powered by the Adaptive Risk Intelligence Engine to quantify human risk at the individual level. Trusted by top banks, tech companies, and healthcare organizations, we protect teams from emerging threats like deepfakes, smishing, and voice scams. With a solid product foundation and a $200B+ market to transform, we're just getting started.
Role:
We are looking for candidates currently pursuing their BA who are able to start part-time ASAP and ramp to 20-30+ hours/week.
We’re looking for hungry, detail-oriented, and technically savvy generalists to help scale our product operations across sales, customer success, and product. The ideal candidate(s) will be able to join us in our New York office.
This is an operational role where you will play a critical role ensuring customer success from pre-sales through customer success. The ideal candidate will be a highly organized “jack of all trades” that is obsessed with marginal improvement and sweats the details. The candidate will drive pre-sales operations, support customer success, and explore key AI product improvements.
If you are excited about getting your hands dirty operating at a high growth startup led by seasoned entrepreneurs then this role is a great fit for you.
Responsibilities:
Drive the pre-sales account provisioning and demo preparation process by coordinating with Inside Sales, Sales, & Product
Build scalable processes across product, pre-sales, and post-sales
Experiment with leading AI models and prompts to improve product experience for end customers
Help drive content development within our Adaptive Training product
Collaborate directly with the GTM team to ensure prospective and current customers have the best Adaptive product experience they can
Qualifications:
Currently pursuing BA from a 4 year university
Interest in Artificial Intelligence: Demonstrated interest and experience working with leading AI models
Extremely detail oriented: Demonstrated history of going above and beyond on projects while paying meticulous attention to seemingly minor details
Obsessed with Improvement: You are excited by making marginal improvements every day
Organization: Ability to manage multiple projects at a time and prioritize the most important tasks
Adaptability: Comfort with fast-paced environments and changing landscapes typical of high-growth startups.
Team Player: Eagerness to work in a collaborative environment, learning from and contributing to the team’s success.
What We Offer:
The opportunity to play a key role in the growth of a high growth technology company that will impact millions of people
A culture that promotes continuous learning & growth, with access to resources and mentorship to advance your skills and career.
Compensation & Benefits:
$22/hr
Fantastic office environment with a well stocked kitchen
