About Faculty
At Faculty, we transform organisational performance through safe, impactful and human-centric AI.
With more than a decade of experience, we provide over 350 global customers with software, bespoke AI consultancy, and Fellows from our award winning Fellowship programme.
Our expert team brings together leaders from across government, academia and global tech giants to solve the biggest challenges in applied AI.
Should you join us, you’ll have the chance to work with, and learn from, some of the brilliant minds who are bringing Frontier AI to the frontlines of the world.
About the team
Our Retail and Consumer experts are dedicated to helping clients in an industry which is being transformed by new technologies and evolving consumer expectations. Leveraging over a decade of experience in Applied AI, we combine exceptional technical and delivery expertise to empower businesses to adapt and thrive.
About the role
As a delivery manager, you’ll own the end-to-end success of high-impact AI projects for our retail and consumer clients. You act as the crucial link between our customers and technical teams - we’ll look to you to balance technical possibility with feasibility, ensure we maximise value for our clients, and cultivate strong external relationships which position Faculty as the partner of choice for future projects.
What you'll be doing:
Owning the end-to-end delivery of customer projects, from initial scoping to final implementation
Collaborating with technical teams, and customers, to design innovative AI solutions that solve their challenges and leverage opportunities
Managing project development and ensuring a delivery approach that provides maximum value to the customer
Building and maintaining strong relationships with customers; acting as the primary point of contact throughout the project lifecycle
Identifying new commercial opportunities and contributing to new business pitches and proposals
Developing and mentoring your peers; taking a proactive role in building good processes and practices
Who we're looking for:
You have previous experience in 0-1 AI/Digital transformation projects in the retail and consumer sector (preference for consulting services or CPG background)
You take full responsibility for the successful delivery of your projects, from initial scoping to end-user adoption
You're currently client-facing - trusted to help them navigate ambiguous situations, complex technical information and unexpected challenges
You are a clear communicator, with outstanding written and verbal skills, using these to instil confidence, bring clarity, and influence senior stakeholders
You are comfortable working with technical teams and have experience delivering technical projects
You know how to gauge possibility, and feasibility, and how to lead a team to balance vision and pragmatism
You are a practical problem-solver, identifying potential issues and proactively implementing solutions
Our interview process:
Talent Team Screen (40 mins)
Introduction Interview (60 mins)
Case Study Interview (60 mins)
Interview with Business Unit Director (30 mins)
What we can offer you:
The Faculty team is diverse and distinctive, and we all come from different personal, professional and organisational backgrounds. We all have one thing in common: we are driven by a deep intellectual curiosity that powers us forward each day.
Faculty is the professional challenge of a lifetime. You’ll be surrounded by an impressive group of brilliant minds working to achieve our collective goals.
Our consultants, product developers, business development specialists, operations professionals and more all bring something unique to Faculty, and you’ll learn something new from everyone you meet.
