Top Program Manager Jobs Openings in 2025

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About UsZeromark builds AI-driven counter-drone systems that actually work in combat. No PowerPoints. No hype. Just field-proven technology that saves lives.We've doubled year-over-year for two straight years, winning contracts that prove what we've always known: real innovation happens in the dirt, not in conference rooms. Our systems transform standard weapons into AI-powered platforms that detect, track, and neutralize drone threats—because a $200 drone shouldn't require a million-dollar countermeasure.Here's what makes us different: ZeroMark operators don't build from behind screens. You'll validate tech from Blackhawk helicopters, train alongside Tier-1 units (who happen to be our coworkers), and test at legendary ranges from White Sands to the cliffs of Hawaii. When we say field-tested, we mean you'll shoot it, fly with it, and push it to failure. We don't tweet about changing the world—we're too busy actually doing it. Dark humor required, thick skin recommended.If you want to make an actual impact—and have some unforgettable Tuesday afternoons along the way—let's talk. We're all about delivering practical, field-tested tech, not just theories.Position SummaryWe're seeking a strategic Chief of Staff to serve as the CEO's right-hand partner in this high-stakes defense tech environment. This role is about being the force multiplier that streamlines operations, cuts through DoD bureaucracy, and drives key initiatives while we scale from seed to Series A. You'll own the cross-functional glue that keeps our team aligned, build scalable processes, and enable the CEO to focus on visionary leadership. If you have the drive to excel in ambiguity, anticipate challenges, and deliver results in a fast-paced setting, this position will place you at the center of impactful defense innovation.ResponsibilitiesStrategic Support & Special Projects:Act as the CEO's strategic extension: Research emerging technologies and threats, analyze data from our early DoD contracts, and prepare materials for investor updates, board meetings, or pursuits of new programs (e.g., DIU or AFWERX).Lead high-impact projects, such as scenario planning for contract growth or exploring partnerships with defense primes, ensuring alignment with our product-market fit and expansion goals.Synthesize insights from across teams to support decision-making, while respecting boundaries in engineering and talent functions.Operational Excellence & Process Building:Audit operational gaps and develop robust processes for areas like contract compliance (e.g., CMMC, ITAR), budgeting, and vendor management—scaling efficiently without unnecessary complexity.Implement tools and workflows, such as OKR systems or milestone tracking, to maintain momentum on our high-stakes DoD deliverables.Proactively identify risks, create mitigation strategies, and bridge functional gaps to eliminate bottlenecks as we grow.DoD Navigation & Stakeholder Management:Serve as a key liaison for DoD interactions: Coordinate demos, progress reports, and stakeholder relationships, transforming challenges into opportunities.Facilitate feedback from field pilots to refine our approach, derisking contracts and accelerating product-market fit without overlapping technical development.Engage externally at industry events or audits to strengthen networks and support growth.Cross-Functional Alignment & Internal Efficiency:Facilitate team syncs and communications to align engineers, GTM, and other functions on priorities, resolving issues swiftly without direct management.Track company-wide metrics (e.g., burn rate against milestones) and escalate critical insights, acting as the coordinator for seamless execution.Manage the CEO's priorities: Triage communications, prepare for key meetings like DoD calls, and handle overflow to maintain focus in our dynamic environment.QualificationsEducation: Bachelor's degree in Business, Operations, Engineering, or a related field. Master's or MBA preferred, but practical experience outweighs formal credentials.Experience: 4-7+ years in dynamic roles such as operations, strategy consulting, military leadership, or CoS/operations in startups—ideally in defense tech, regulated industries, or government-facing environments. Demonstrated success in building processes from the ground up in fast-growth, ambiguous settings, with exposure to DoD or similar regulatory navigation. Track record of executing strategic projects, managing stakeholders, and scaling small teams effectively.Skills: Strong problem-solving and decision-making in high-pressure scenarios, with the ability to prioritize and execute decisively. Excellent communication skills: Distill complex DoD requirements for teams, synthesize data into clear insights, and build lasting relationships. High agency and adaptability—thrive in uncertainty, anticipate needs, and drive outcomes independently. Proficiency with tools like Asana, Notion, or compliance frameworks; military background or security clearance is a significant advantage. Resilient mindset with a focus on impact—you'll excel if you can adapt quickly and maintain momentum through challenges.What We OfferCompetitive salary and equity package.Comprehensive health, dental, and vision insurance.Generous paid time off and holidays.Opportunities for professional development and growth.A collaborative and innovative work environment.

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About the team: Scale is growing rapidly, and joining the International Public Sector team is an opportunity to work on one of the most rapidly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work outside of the United States. There are three core types of work involved: Building custom AI applications for government  Providing high-quality training data for research institutions building LLMs from scratch Partnerships, upskilling, and advisory About the role: As the Engagement Manager, you will be responsible for establishing deep customer and prospect relationships, proactively identifying opportunities where Scale can build custom AI applications  to improve lives for citizens and residents, overseeing the execution to ensure timelines are met and/or communicated effectively,  interfacing with premier research institutions to discuss how Scale can best support them, and partnering with organizations who are looking to train and educate people on how to use AI, AI safety, and more. You and your team will work closely with the business development and go-to-market team, the product  and engineering execution teams, and various customers and prospects to ensure success.  The ideal candidate has a nose for value and opportunity, is highly personable and can build relationships with all types of stakeholders, is an excellent communicator, is highly organized, and has a demonstrated track record of high-achievement. They are naturally empathetic and excel at building long-term relationships through diligent problem-solving and thoughtful, strategic discussions. The blend of customer engagement, operations, and business development to drive our most important outcomes makes this a unique and exciting role at the heart of one of Scale's most exciting growth businesses.  In the near term, the team will be based out of the Middle East and looking to meaningfully grow its presence in the region. You will: Drive the process of identifying high-value use cases for custom LLMs that Scale can build within government entities Partner with clients to understand their most pressing problems and brainstorm how Scale can best help Manage the long-term health of clients by identifying and preempting areas of risk or concern Be the main point-of-contact for clients if they have any questions, issues, or concerns and triage accordingly Collaborate with the operational and engineering execution teams to track delivery and timelines Review, track and improve operational performances and be obsessed with continuous improvement Brainstorm with premier research institutions building Arabic LLMs how Scale can best support and/or ideas they should consider testing Have proficiency in reading, writing, and speaking in Arabic  Ideally you'd have: 4+ years of total work experience, with experience in consulting or as a technical program management role in industry  Experience at a Big 3 Consulting Firm or a leading tech company A proven track record in B2B client facing roles and expanding client relationships Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers Great cross-functional experience and collaborative ability Excellent verbal and written communications A track record of structured, analytics-driven problem solving A history of diligence and organization across multiple work streams An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results Analytical, planning, and process improvement capability PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI.  Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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Who we are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards.  As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously.  We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.  The role You will be the single point of accountability for the successful end-to-end delivery of a landmark programme in Aerospace. You will provide the vision, executive leadership, and operational command to a complex ecosystem of government customers, industry primes, specialist suppliers, and internal technology teams for a software-defined, AI-enabled, next-generation aircraft system.   The day-to-day Providing leadership to the entire programme team, fostering a culture of excellence, collaboration, and mission focus  Being accountable for programme performance against schedule, budget, and quality targets, and reporting directly to executive leadership   Acting as the primary interface and trusted advisor to senior government customers, shaping their requirements and managing expectations   Cultivating and managing strategic relationships with a complex ecosystem of industry primes, specialist suppliers (SMEs), and academic partners  Defining requirements, the programme roadmap, and compelling business cases for investment decisions  Overseeing all contractual and compliance obligations  You should apply if you Bring +7 years of proven leadership experience managing complex defence or aerospace programmes, with at least one full life-cycle  Have a deep technical understanding of software-centric and AI/ML-enabled systems, allowing you to engage credibly with the Chief Engineer and technical teams.  Master stakeholder engagement with senior government customers, industry primes, and specialist suppliers  Are an expert in implementing and governing agile and DevSecOps methodologies in highly regulated, safety-critical environments  Possess absolute ownership of cost, schedule, risk, contract, and compliance management  Communicate with clarity and impact in both German and English, seamlessly adapting your style for executive, technical, and operational audiences.  Hold, or are demonstrably eligible to obtain, the required level of security clearance.  Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Nice to Have A background in management consulting; direct experience with unmanned systems; familiarity with standards like DO-178C or cybersecurity RMF; and an entrepreneurial track record of building rapid prototypes or MVPs.  Join Helsing and work with world-leading experts in their fields  Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about What we offer A focus on outcomes, not time-tracking Competitive compensation and stock options Relocation support Social and education allowances Regular company events and all-hands to bring together employees as one team across Europe   Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.  Helsing's Candidate Privacy and Confidentiality Regime can be found here.     

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About usAt Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do:Drive the operational framework to build with and support our customers: As a foundational member of our Technical Program Manager function at Sierra, you will be responsible for partnering with our Agent Development Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day.In this role, you will engage with all levels of our customers’ businesses and internal partners to:Drive execution and delivery of multiple complex, high-visibility agent development projects.Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process.Co-own project planning process including creating and prioritizing roadmaps, aligning milestones and expected outcomes, and identifying and mitigating risks.Ensure clear communication across all stakeholders while developing strong relationships.Contribute data-driven, strategic insights to project and internal team decisions.Collaborate with internal cross-functional teams to share out periodic updates about our customers.What you'll bring:Project Management Skills: Deep experience leveraging project management methodologies and tools to masterfully orchestrate projects from planning to delivery, ensuring on-time completion.Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents.Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products.Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents.Organizational Systems: Experience implementing and using project management applications like Height, Asana, Notion, Atlassian or others.Our valuesTrust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.What we offerWe want our benefits to reflect our values and offer the following to full-time employees:Flexible (Unlimited) Paid Time OffMedical, Dental, and Vision benefits for you and your familyLife Insurance and Disability BenefitsRetirement Plan (e.g., 401K, pension) with Sierra matchParental LeaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with usWe're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

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About usAt Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do:Drive the operational framework to build with and support our customers: As a foundational member of our Technical Program Manager function at Sierra, you will be responsible for partnering with our Agent Development Product Managers and Agent Engineers to scope, build, and ship AI agents that handle thousands of customer conversations a day.In this role, you will engage with all levels of our customers’ businesses and internal partners to:Drive execution and delivery of multiple complex, high-visibility agent development projects.Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process.Co-own project planning process including creating and prioritizing roadmaps, aligning milestones and expected outcomes, and identifying and mitigating risks.Ensure clear communication across all stakeholders while developing strong relationships.Contribute data-driven, strategic insights to project and internal team decisions.Collaborate with internal cross-functional teams to share out periodic updates about our customers.What you'll bring:Project Management Skills: Deep experience leveraging project management methodologies and tools to masterfully orchestrate projects from planning to delivery, ensuring on-time completion.Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents.Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products.Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents.Organizational Systems: Experience implementing and using project management applications like Height, Asana, Notion, Atlassian or others.Our valuesTrust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.What we offerWe want our benefits to reflect our values and offer the following to full-time employees:Flexible (Unlimited) Paid Time OffMedical, Dental, and Vision benefits for you and your familyLife Insurance and Disability BenefitsRetirement Plan (e.g., 401K, pension) with Sierra matchParental LeaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with usWe're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

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About Rad AIAt Rad AI, we’re on a mission to transform healthcare with artificial intelligence. Founded by a radiologist, our AI-driven solutions are revolutionizing radiology—saving time, reducing burnout, and improving patient care. With one of the largest proprietary radiology report datasets in the world, our AI has helped uncover hundreds of new cancer diagnoses and reduced error rates in tens of millions of radiology reports by nearly 50%.Rad AI has secured over $140M in funding, including a recently oversubscribed Series C ($68M round) led by Transformation Capital, bringing our valuation to $528M. Our investors include Khosla Ventures, World Innovation Lab, Gradient Ventures, Cone Health Ventures, and others—all backing our mission to empower physicians with cutting-edge AI.Our latest advancements in generative AI are used by thousands of radiologists daily, supporting more than one-third of radiology groups and healthcare systems and nearly 50% of all medical imaging in the U.S. at partners including Cone Health, Jefferson Einstein Health, Geisinger, Guthrie Healthcare System, and Henry Ford Health.Recognized as one of the most promising healthcare AI companies by CB Insights and AuntMinnie, and ranked by Deloitte as the 19th fastest-growing company in North America, we are building AI-powered solutions that make a real impact. Most recently, Rad AI was named to CNBC’s Disruptor 50 list, highlighting the innovation and momentum behind our mission.If you’re ready to shape the future of healthcare, we’d love to have you on our team!Why Join Us:We’re looking for a world-class Business Operations & Strategic Initiatives Lead at a pivotal moment in Rad AI’s growth.As part of the Office of the CEO, you'll work directly with executive leadership to drive high-impact, cross-functional initiatives across product, partnerships, fundraising, and operations. This is a unique opportunity to help shape how Rad AI scales and executes on its mission—at the cutting edge of AI and healthcare.This role is perfect for a strategic operator and internal fixer—someone who thrives on solving complex, ambiguous problems, building lightweight systems, and pushing priorities over the finish line. You’ll have the opportunity to own company-wide planning, drive clarity across teams, and influence outcomes from the frontline to the C-suite.You’ll be part of a mission-driven team building cutting-edge AI that meaningfully improves patient care, all within a remote-first culture that values action, ownership, and continuous learning. This role reports directly to the Chief of Staff. What You’ll Be Doing:Own Strategic Planning & Execution: Own Rad AI’s company-wide OKR process and planning rhythms—including quarterly goal-setting, cross-functional alignment, QBRs, OKR reviews, and leadership check-ins.Lead High-Impact Projects: Scope, prioritize, and execute 2-3 concurrent, CEO-sponsored initiatives (e.g., market expansion, partnerships, investor work-streams).Act as a Fixer: Identify bottlenecks, untangle cross-functional issues, and implement lightweight processes to keep teams moving efficiently.Enable Cross-Functional Alignment: Partner with functional leaders to ensure team goals ladder up to company priorities, with clear ownership and accountability.Build Simple, Scalable Systems: Create tools, templates, and dashboards that operationalize strategy and make performance visible.Support Strategic Deal-Making: Lead complex partnership efforts—structuring deals, aligning internal stakeholders, and driving negotiations to close.Communicate with Influence: Craft clear, compelling narratives—from investor memos to exec Slack updates—that drive alignment and actionWho We’re Looking For:Bachelor's degree required, MBA preferred.5+ years of experience in strategic operations, business operations or program management roles at a tech or healthtech company.Previous experience at a top-tier management consulting firm.Proven ability to lead complex, cross-functional initiatives from concept to execution, delivering measurable results on tight timelines.Deep familiarity with U.S. healthcare—provider, payer, or healthtech—including partnership dynamics, compliance considerations, and stakeholder management.Fluency with modern collaboration and planning tools (e.g., Notion, Monday.com, Asana, Miro, Slack); bonus if you’ve integrated OKRs into BI tools like Looker or Tableau.Executive-level written and verbal communication skills; able to craft clear, compelling narratives across audiences.Comfortable navigating both startup ambiguity and matrixed, enterprise-scale environments.High bias for action, strong analytical thinking, and a growth mindset.Nice to Have:Experience with AI/ML products, data-driven SaaS, or healthcare technology.Exposure to healthcare workflows or regulatory-heavy product cycles.Background in financial modeling, M&A, or venture investing.Prior experience working directly with a CEO, COO, Chief of Staff, or VP of Business Operations on strategic initiatives.Experience working in a startup environment with an ambiguous or evolving environment.Join our world-class team as we build and deploy AI solutions that empower physicians and transform patient care—making a meaningful impact on millions of lives. Driven by our mission,  we prioritize transparency, inclusion, and close collaboration, bringing together exceptional people to revolutionize healthcare. If you're passionate about driving innovation and delivering impactful healthcare solutions, we'd love to hear from you!For US-Based Full-Time Roles, Rad AI offers a variety of benefits, including:Comprehensive Medical, Dental, Vision & Life insuranceHSA (with employer match), FSA, & DCFSA 401(k)11 Paid Company HolidaysLocation Flexibility (Remote-first company!)Flexible PTO policyAnnual company-wide offsitePeriodic team offsitesAnnual equipment stipendFor roles based outside the US, your recruiter can share more detailsAt Rad AI, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Please be vigilant regarding job scams. We advise all candidates to apply directly through our official careers page. Our recruiters will use email addresses with the domain @radai.com or no-reply@ashbyhq.com.

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Scale AI accelerates the development and deployment of frontier AI across industries and governments. In the public sector, our mission extends beyond technology—we drive AI transformation through trust-building, change enablement, and capacity development.  We’re building a new discipline focused on AI adoption, upskilling, and change management that empowers government partners to confidently deploy and scale AI solutions. The Enablement Program Lead is a core role in this vision, turning strategy into execution across national-level initiatives. As an Enablement Program Lead, you will be the operational anchor for upskilling and enablement across AI use cases. You’ll lead the rollout of onboarding kits, training cycles, and early adopter programs that help public sector teams activate and sustain AI solutions. You’ll collaborate cross-functionally with PMs, delivery teams, and government stakeholders to ensure that human enablement keeps pace with technical deployment with adoption as the end goal. This is a high-impact role for someone who thrives in dynamic environments, can navigate government complexity, and knows how to drive real change from the ground up. You will: Own enablement rollouts post-scoping—partner with PMs to deliver onboarding kits, pilot training cycles, and early adopter programs (EAPs). Coordinate learning material delivery across engagements, ensuring public sector teams are set up for successful adoption. Develop customer/end user success material including UX/UI feedback guides, surveys, analyse insights to be shared with the PM Establish and manage enablement hubs (e.g., shared drives), tracking training engagement and surfacing learning gaps. Drive storytelling and change narratives, helping stakeholders understand the “why” behind AI transformation. Track impact and iterate on enablement strategies using structured feedback and stakeholder insights. Ideally you'd have: 5+ years experience in program or project management, preferably in public sector transformation, digital adoption, or consulting. Proven ability to lead complex, multi-stakeholder rollouts, with a focus on government clients or highly regulated industries. Comfortable operating between strategic thinking and execution—you set direction and also get things done. Skilled in facilitation, change management, and stakeholder relationship-building. Familiar with behavioral change models, and how to translate them into field-ready interventions. Strong written and verbal communication skills in English, with fluency in Arabic considered a strong plus. Comfortable navigating ambiguity, complexity, and fast-paced execution. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, we believe that the transition from traditional software to AI is one of the most important shifts of our time. Our mission is to make that happen faster across every industry, and our team is transforming how organizations build and deploy AI.  Our products power the world's most advanced LLMs, generative models, and computer vision models. We are trusted by generative AI companies such as OpenAI, Meta, and Microsoft, government agencies like the U.S. Army and U.S. Air Force, and enterprises including GM and Accenture. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.  We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision.  PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

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About Us   At Encord, we're building the AI infrastructure of the future. The biggest challenge AI companies face today is not half as glamorous as the outside world may think: it's all about data quality. In fact, the success of any AI application today relies on the quality of a model's training data — and for 95% of teams, this essential step is both the most costly, and the most time-consuming, in getting their product to market. As ex-computer scientists, physicists, and quants, we felt first-hand how the lack of tools to prepare quality training data was impeding the progress of building AI. AI today is what the early days of computing or the internet were like, where the potential of the technology is clear, but the tools and processes surrounding it are still primitive, preventing the next generation of applications. This is why we started Encord. We are a talented and ambitious team of 75+, working at the cutting edge of computer vision and deep learning, backed by top investors, including CRV and Y Combinator, leading industry executives like Luc Vincent, former VP of AI at Meta, and other top Bay Area leaders in AI. We are one the fastest growing companies in our space, and consistently rated as the best tool in the market by our customers.  The Role As a Technical Programme Manager, you will be working closely with customers and the wider human data operations team to manage client’s data operations projects. You will be a focal point between the commercial and technical teams at Encord. This role is perfect for individuals with a passion for AI, data operations, and solving real-world problems. Your Responsibilities:Project Management – Oversee data annotation projects, translating complex AI and machine learning requirements into clear workflows and instructions for data annotation teams.Client & Stakeholder Engagement – Act as a trusted advisor to clients, helping them design and implement the best data annotation workflow for their human annotation process.Technical Solutioning– Be the expert of Encord products and offer technical advice to client regarding Encord best practices; Proactively suggest ways to improve project efficiencies via advanced platform features (e.g., data agents).Data Analysis– Perform ad hoc data analysis to generate insights for client projects, as well as for internal operations need.Product Innovation – Work closely with product and engineering teams to drive improvements in AI training data processes, tools, and methodologies. About you:You have a strong foundation in technical roles with at least 1 year of experience in relevant areas like data operations, AI workflows, or solution engineering.You have experience in project management, operations, and/or client relationship management.You have good understanding of using Python SDKs, APIs, SQL and cloud integrations is needed.You are a problem solver with a strong analytical mindset and an entrepreneurial approach to managing projects.You are passionate in AI and machine learning, with experience in computer vision orgenerative AI being a strong plus.You have a hacker mindset to solve customer problems quickly and efficiently.

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Shape the Future of AI At Labelbox, we're building the critical infrastructure that powers breakthrough AI models at leading research labs and enterprises. Since 2018, we've been pioneering data-centric approaches that are fundamental to AI development, and our work becomes even more essential as AI capabilities expand exponentially. About Labelbox We're the only company offering three integrated solutions for frontier AI development: Enterprise Platform & Tools: Advanced annotation tools, workflow automation, and quality control systems that enable teams to produce high-quality training data at scale Frontier Data Labeling Service: Specialized data labeling through Aligner, leveraging subject matter experts for next-generation AI models Expert Marketplace: Connecting AI teams with highly skilled annotators and domain experts for flexible scaling Why Join Us High-Impact Environment: We operate like an early-stage startup, focusing on impact over process. You'll take on expanded responsibilities quickly, with career growth directly tied to your contributions. Technical Excellence: Work at the cutting edge of AI development, collaborating with industry leaders and shaping the future of artificial intelligence. Innovation at Speed: We celebrate those who take ownership, move fast, and deliver impact. Our environment rewards high agency and rapid execution. Continuous Growth: Every role requires continuous learning and evolution. You'll be surrounded by curious minds solving complex problems at the frontier of AI. Clear Ownership: You'll know exactly what you're responsible for and have the autonomy to execute. We empower people to drive results through clear ownership and metrics. Role Overview Join Labelbox as a Technical Program Manager, where you will lead high-impact initiatives at the intersection of data and AI. This is an opportunity to take charge of complex, high-stakes projects, bringing together talented project managers and engineers to deliver exceptional results for our GenAI lab partners. You will guide cross-functional teams in the execution of advanced data annotation projects that power next-generation AI solutions. With autonomy and authority, you’ll have the freedom to innovate and the responsibility to execute with precision, speed, and craftsmanship. We’re looking for a strategic thinker who thrives in fast-paced, high-pressure environments. If you’re someone who can confidently take ownership of challenges and deliver excellence, this is your chance to shine. Your Impact Lead cross-functional AI initiatives – Manage and execute high-stakes AI data projects, ensuring technical and operational excellence. Partner with AI Labs – Collaborate to define project requirements, success metrics, and quality measurement frameworks. Translate strategy into execution – Break down abstract goals into clear action plans, leveraging existing tools and building new solutions as needed. Unblock yourself and the team – Proactively identify and resolve dependencies, leveraging your technical expertise to keep projects moving. Communicate with precision – Provide stakeholders and leadership with clear, actionable updates, ensuring alignment and proactive risk mitigation. What You Bring A bachelor’s degree, or higher, in computer science, engineering, or related STEM fields.Working proficiency in SQL and Python  Familiarity with BI tools, like Looker, to track performance and visualize key insights. Familiarity with tools like JIRA, Asana, or Notion to track project progress and drive execution. Ability to bridge the gap between technical and operational teams, translating complex requirements into clear execution plans. You thrive in high-stakes, fast-paced environments – You’re energized by solving complex challenges and driving high-impact initiatives with urgency and precision. You take ownership and move fast – You don’t wait for direction; you proactively identify opportunities, tackle roadblocks, and drive execution. You’re an operational powerhouse – You have a knack for building and refining scalable systems, ensuring efficiency, quality, and seamless execution. You thrive in ambiguity – You can navigate shifting priorities with ease, making smart decisions even when the path forward isn’t fully defined. A strong understanding of how LLMs work and of prompt engineering. Alignerr Services at Labelbox As part of the Alignerr Services team, you'll lead implementation of customer projects and manage our elite network of AI experts who deliver high-quality human feedback crucial for AI advancement. Your team will oversee 250,000+ monthly hours of specialized work across RLHF, complex reasoning, and multimodal AI projects, resulting in quality improvements for Frontier AI Labs. You'll leverage our AI-powered talent acquisition system and exclusive access to 16M+ specialized professionals to rapidly build and deploy expert teams that help customers like Google and ElevenLabs achieve breakthrough AI capabilities through precisely aligned human data—directly contributing to the critical human element in advancing artificial intelligence.Labelbox strives to ensure pay parity across the organization and discuss compensation transparently.  The expected annual base salary range for United States-based candidates is below. This range is not inclusive of any potential equity packages or additional benefits. Exact compensation varies based on a variety of factors, including skills and competencies, experience, and geographical location.Annual base salary range$140,000—$170,000 USDLife at Labelbox Location: Join our dedicated tech hubs in San Francisco or Wrocław, Poland Work Style: Hybrid model with 2 days per week in office, combining collaboration and flexibility Environment: Fast-paced and high-intensity, perfect for ambitious individuals who thrive on ownership and quick decision-making Growth: Career advancement opportunities directly tied to your impact Vision: Be part of building the foundation for humanity's most transformative technology Our Vision We believe data will remain crucial in achieving artificial general intelligence. As AI models become more sophisticated, the need for high-quality, specialized training data will only grow. Join us in developing new products and services that enable the next generation of AI breakthroughs. Labelbox is backed by leading investors including SoftBank, Andreessen Horowitz, B Capital, Gradient Ventures, Databricks Ventures, and Kleiner Perkins. Our customers include Fortune 500 enterprises and leading AI labs. Your Personal Data Privacy: Any personal information you provide Labelbox as a part of your application will be processed in accordance with Labelbox’s Job Applicant Privacy notice. Any emails from Labelbox team members will originate from a @labelbox.com email address. If you encounter anything that raises suspicions during your interactions, we encourage you to exercise caution and suspend or discontinue communications.

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Who are we?Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.Join us on our mission and shape the future!Engineering Program Manager, NorthPosition OverviewWe're seeking an Engineering Program Manager to strengthen our North operations and drive execution excellence across our product portfolio. This role will work closely with engineering, product, and cross-functional teams to ensure seamless project lifecycle management and operational efficiency. About North:North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications. As an Engineering Program Manager, you will:Establish and scale foundational processes that allow North's teams to execute better and faster across our growing platformPartner directly with North leadership and Members of Technical Staff on efforts to design, develop and improve North's core capabilities and research betsRun cross-functional programs, collaborating and coordinating with Product, Engineering, Design, and Customer Success teams on delivering features on time and within scope, establishing feedback loops, and optimize resource distribution across competing prioritiesMap out dependencies and risks across the North ecosystem, ensuring smooth cross-functional execution while communicating status to both technical and non-technical stakeholdersTroubleshoot cross-team challenges and build dependable partnerships both within and outside the North organizationConstantly seek to improve communication flow of priorities, ideas, and progress throughout all layers of the organizationManage project tracking tools, Linear triage, team workflows, and facilitate cross-functional planning sessionsRespond quickly to program-level changes, clarifying new scope and marshaling resources in response to evolving customer and market priorities YYou may be a good fit if you:Have 3+ years as an Engineering Program Manager or Technical Program Manager, with demonstrated experience in startup or high-growth environmentsHave experience with AI/ML products or technical platformsHave a resourceful, can-do attitude and thrive in ambiguous, fast-paced environments where you can wear multiple hats and do whatever it takes to get things doneAre comfortable with low structure, high impact situations where you can roll up your sleeves, be pragmatic, and function at both tactical and strategic levels to drive results, with proven ability to build processes, teams, or programs from scratchHave strong bias for action and can move quickly from problem identification to solution implementationHave experience with project management tools (Linear, Jira, etc.) and can effectively manage workflows and processesHave excellent communication skills for interfacing with both technical teams and business stakeholders across all levels of the organizationHave experience working across multiple customer environments and triaging requests effectivelyLove to automate your work - and can use North to do so!This role offers the opportunity to build foundational program management skills while directly impacting product delivery and team efficiency across our growing North operations.If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you want to work really hard on a glorious mission with teammates that want the same thing, Cohere is the place for you.We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.Full-Time Employees at Cohere enjoy these Perks:🤝 An open and inclusive culture and work environment 🧑‍💻 Work closely with a team on the cutting edge of AI research 🍽 Weekly lunch stipend, in-office lunches & snacks🦷 Full health and dental benefits, including a separate budget to take care of your mental health 🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement🏙 Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend✈️ 6 weeks of vacationNote: This post is co-authored by both Cohere humans and Cohere technology.

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Seeking a Program Manager to lead a Direct Commercial Sale program for an international customer which will deliver transformative unmanned aerial vehicle (UAV) systems.  

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Who are we?Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.Join us on our mission and shape the future!Why the Cohere EPM role? As our Generative Machine Learning (GenML) organization continues to grow and tackle more ambitious ML programs, we are looking for an Engineering Program Manager (EPM) to join the team!At Cohere, EPMs are pivotal to our success, being seen as operational experts specializing in cross-functional efforts. Great EPMs at Cohere are well-rounded, executing with precision at the tactical level, while partnering with senior leaders and shaping the big picture at a strategic level, and the opportunities are endless in growing the scale and impact of their work. Cohere’s EPMs would often be described as organized, execution-oriented, pragmatic, and adaptable to the needs of the company and the programs they lead.As a reward for the depth and breadth of expertize that you bring to the table, you will get to work alongside some of the most talented AI researchers and industry experts in the world on building cutting edge AI technology. No day will be the same as the one before, and the dynamic high growth environment will be absolutely perfect for anyone excited about solving novel problems, bringing structure to oftentimes chaotic and fast-paced environments, and ambitious about scaling their own impact and growth alongside the company!Please note: While we are remote-first and accept candidates from all over the world, we are highly prioritizing hiring for people who are in the Eastern Time (ET) timezone, or 1-2 hours within British Standard Time (BST).As an Engineering Program Manager, you will: Establish, improve, and scale foundational team-level and program-level processes that allow the Generative Modeling teams to execute better and fasterPartner directly with Gen ML modeling leadership & Members of Technical Staff on efforts to design, train and improve our core generative modelsRun cross-functional, oftentimes company-wide programs, collaborating and coordinating with cross-functional teams including Product, Engineering, Legal, Design etc. on delivering generative models on time and within budget & scopeMap out dependencies and risks, and ensure that cross-functional execution across the program runs smoothly, communicating status with non-technical and technical stakeholders and senior managementCoordinate across internal partner teams like Data, Evaluation, Safety, Model Efficiency and Model Serving on cross-team planning and execution to deliver Generative modelsTroubleshoot cross-team challenges and build dependable partnerships both within and outside the Generative ML organizationBoth own and enable a useful communication flow of priorities, ideas, and knowledge throughout all layers of the tech organizationRespond quickly to program-level changes, clarifying new scope and marshaling resources in response to evolving priorities You may be a good fit if you: Have 3-5 years as an Engineering Program Manager or Technical Program Manager AND 2+ years of experience working directly on AI/ML-powered products. Bonus points for working directly on foundation models.Have in-depth knowledge of how machine learning works, particularly when it comes to NLP and Large Language Models (LLMs). Bonus points for experience with Multimodal AI.Have experience with working in a chaotic, fast paced, low structure environment. We need an EPM who is pragmatic, can roll up their sleeves when needed, and can function at the tactical and strategic level to do whatever it takes to make Cohere’s models succeedHave personal hands-on understanding of the unique challenges of managing projects and programs in the AI/ML development space (be prepared for us to ask you about your experiences in this area)(optional, but preferred) Have experience with any ML-adjacent projects and programs, in araeas such as Data & Evaluation, Capacity Planning, Model Serving / Efficiency etc.(optional, but preferred) Have technical experience in a hands-on capacity. We don’t necessarily need someone with hands on experience training models or a former engineer, but you need to feel comfortable sitting in the same rooms with some of the best researchers in the world, working on highly complex, cutting edge ML projects/programsIf some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you want to work really hard on a glorious mission with teammates that want the same thing, Cohere is the place for you.We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.Full-Time Employees at Cohere enjoy these Perks:🤝 An open and inclusive culture and work environment 🧑‍💻 Work closely with a team on the cutting edge of AI research 🍽 Weekly lunch stipend, in-office lunches & snacks🦷 Full health and dental benefits, including a separate budget to take care of your mental health 🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement🏙 Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend✈️ 6 weeks of vacationNote: This post is co-authored by both Cohere humans and Cohere technology.

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About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.About the Role: Glean is seeking a talented multitasking Technical Escalation Manager to join our rapidly expanding, venture-backed startup.  We are building a modern knowledge assistant personalized to every employee in your organization, making all information within your company accessible, contextual, and fresh. Our team works hard and plays hard. We are professional, creative, passionate, and most importantly - customer-obsessed. Technical Escalation Manager is a critical role within our organization, responsible for overseeing the resolution of complex technical issues escalated by customers. This position requires a blend of technical expertise, customer-focused problem-solving, and strong communication skills. The Technical Escalation Manager will work closely with customers, support teams, and engineering to ensure that escalated issues are resolved efficiently and effectively, thereby enhancing customer satisfaction and product reliability. You will: Serve as the primary point of contact for escalated technical issues, ensuring a thorough understanding and clear documentation of customer challenges. Lead investigations of complex cases, coordinating with engineering and support teams to drive swift and effective resolutions. Collaborate cross-functionally with Product Management, Engineering, and Quality Assurance to identify root causes and implement improvements. Communicate directly with customers throughout the escalation process—providing timely updates, managing expectations, and gathering actionable feedback. Conduct root cause analyses, document findings, and partner with engineering to develop long-term solutions that prevent future issues. Create and maintain comprehensive records of escalations, resolutions, and best practices, contributing to internal knowledge bases and training resources. Analyze escalation trends to identify opportunities for process and workflow enhancements that improve efficiency and customer experience. Track, report, and present key metrics to senior management, highlighting trends, challenges, and areas for improvement. Mentor and train support team members, sharing best practices for handling technical escalations and elevating customer communication skills. Advocate for customer needs internally, building strong relationships and ensuring their technical requirements inform product development and enhancements. About you: Technical problem-solving skills, including the ability to troubleshoot and isolate issues to their root cause Ability to debug issues including searching & reading application logs, analyzing stack traces and browser trace files Experience in at least one of the following disciplines: Customer Solutions Engineering, Support Engineering, Professional Services Hands-on experience in at least one of the following: search technologies, knowledge technologies, SaaS-based system integrations Experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure Experience in troubleshooting REST API issues Working experience on SSO, SAML, and OAuth, along with network troubleshooting Ability to fully document issues and contribute to the support knowledge base Good-to-have: Knowledge of SQL/database, basic Kubernetes, intermediate/advanced Linux Experience in using Github, Jira & Confluence Basic knowledge of LLM’s and how GPT works Location: This role is hybrid (3 days a week in our Palo Alto office) Compensation & Benefits: Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

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About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.About the role As a Technical Program Manager for the Compute team, you'll drive the execution of Anthropic's compute capacity planning and allocation. You'll work closely with research teams, systems engineering, and the capacity engineering team to coordinate compute transitions, optimize resource utilization, and ensure smooth migrations between compute environments. This role is critical in operationalizing our strategic compute plans and orchestrating changes in our compute capacity. Responsibilities: Partner with capacity engineers to understand and execute compute transition plans, including coordinating workload migrations and infrastructure spin-up/spin-down Build and maintain relationships with research teams to deeply understand their compute requirements, dependencies, and constraints Create and track detailed execution plans for compute transitions, ensuring clear timelines and dependencies across teams Collaborate with Systems teams to coordinate technical implementation of compute infrastructure changes Develop processes to better track and document team-specific compute requirements and usage patterns Help research teams plan and execute migrations between compute environments with minimal disruption Partner with capacity engineers to implement and drive adoption of self-service efficiency tools Maintain clear documentation of compute allocation plans and team requirements You may be a good fit if you: Have several years of technical program management experience, ideally in infrastructure or platform engineering Are skilled at coordinating complex technical projects across multiple engineering teams Have experience working with research teams and translating their needs into concrete technical requirements Are comfortable diving deep into technical details while maintaining a high-level view of program status Have strong communication skills and can effectively engage with both technical and non-technical stakeholders Are experienced with cloud infrastructure concepts and terminology Are highly organized and can manage multiple parallel workstreams effectively Have a track record of building trust with engineering teams and driving technical changes through influence Bonus: Experience with ML infrastructure, high-performance computing, or resource capacity planning The expected salary range for this position is:Annual Salary:$290,000—$365,000 USDLogistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process

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About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.About the role The Anthropic API has experienced rapid growth since launch, with companies of all sizes building AI products using our industry-leading models. We need an experienced Technical Program Manager to drive critical initiatives across our API organization as we continue to scale. You'll be instrumental in orchestrating complex model launches, coordinating cross-functional features, and ensuring seamless execution across multiple teams. This role is critical as we expand our teams and scale our engineering organization to support frontier model capabilities, developer experience, and platform infrastructure. Responsibilities: Lead model launch initiatives, including future Claude releases, coordinating between API, research, safety, and infrastructure teams to ensure successful deployments Drive cross-functional program execution for major API features and platform enhancements, ensuring consistency and quality across all Anthropic surfaces Partner with engineering leadership to improve development velocity, manage dependencies, and remove blockers across distributed teams Build and maintain relationships with research, product, and engineering teams to understand technical requirements and constraints Create comprehensive program documentation, including roadmaps, status reports, risk assessments, and communication plans Facilitate technical decision-making by bringing together stakeholders, driving consensus, and ensuring timely resolution of blocking issues Establish processes and frameworks for scaling API development and improving engineering excellence You may be a good fit if you: Have 5+ years of technical program management experience with a track record of successfully delivering complex, cross-functional programs Possess deep technical expertise in APIs, distributed systems, or developer platforms with the ability to dive deep into technical details while maintaining strategic program oversight Have experience in high-growth environments managing programs during rapid scaling phases Are highly organized and can manage multiple parallel work-streams effectively across distributed teams Thrive in unstructured environments with a knack for bringing order to chaos and creating clarity in ambiguous situations Use a data-driven approach to technical program management with experience using metrics to measure success and guide decisions Have a track record of building trust with technical teams and driving change through influence without formal authority Are passionate about AI development and deployment, with a strong interest in AI safety and responsible development Have experience with ML/AI products or model deployment pipelines (preferred but not required) The expected salary range for this position is:Annual Salary:$290,000—$365,000 USDLogistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

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About UsAt Harmattan AI, we are a next-generation defense prime building autonomous and scalable defense systems. Driven by rigorous engineering developments of new defense products based on recent robotics and AI developments, we are on a steep growth trajectory. If you are interested in a career in a highly technical environment, thrive on pushing boundaries, and want to achieve ambitious goals, we would love to hear from you.About the RoleAs Operational Impact Manager, your mission is to ensure our defense solutions deliver maximum operational value in the field. You are the single point of accountability for operational adequacy: collecting feedback from users, identifying usage gaps, and translating insights into actionable products, new product areas and deployment improvements.Your work ensures that what we deliver is not just functional but mission-effective.ResponsibilitiesOperational Alignment: Ensure that Harmattan AI’s solutions are fully aligned with real-world operational requirements.Feedback Centralization: Act as the main point of contact for all feedback related to operational performance and impact.Impact Maximization: Identify and prioritize areas where improvements can significantly increase value for end-users.Cross-Team Liaison: Work closely with engineering, product managers, and deployment teams to channel field insights into system design and upgrades.Networking through forces: In close relation with Sales & Marketing, develop network with final users of Harmattan AI solutions to maximize feedback and lobbying.Sales & Marketing Interface: Collaborate with Sales/Marketing to ensure commercial narratives are rooted in operational reality and that field insights inform future positioning.Candidate Requirements5-10 years of military experience in field operations, systems integration, or user success roles, ideally in defense, aerospace, or robotics.Deep understanding of how high-tech systems are deployed and used in complex operational contexts, ability to identify areas for new products.Detail-oriented with excellent documentation and organizational skills.Strong communication and leadership skills, with the ability to motivate and guide teams toward success.We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.

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About usAt Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London.We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. What you'll do:Drive the operational framework to build with and support our customers: As a foundational member of our Technical Program Manager function at Sierra, you will be responsible for partnering with our Agent Product Managers and Engineers to scope, build, and ship AI agents that handle millions of customer conversations a day.In this role, you will engage with all levels of our customers’ enterprise businesses and internal partners to:Drive execution and delivery of multiple complex, high-visibility agent development projects.Coordinate across technical and non-technical stakeholders through the full agent development lifecycle process.Co-own project planning process including creating and prioritizing roadmaps, aligning milestones and expected outcomes, and identifying and mitigating risks.Ensure clear communication across all stakeholders while developing strong relationships.Contribute data-driven, strategic insights to project and internal team decisions.Collaborate with internal cross-functional teams to share out periodic updates about our customers.What you'll bring:Project Management Skills: Deep experience leveraging project management methodologies and tools to masterfully orchestrate projects from planning to delivery, ensuring on-time completion.Outstanding Communication Skills: Excellent verbal and written communication skills to convey complex technical information to non-technical stakeholders, fostering collaboration and driving projects forward with clarity.Entrepreneurial Spirit: A strong bias for action and identifying areas for improvement across the business.Technical Expertise: Strong understanding of software development, product management and engineering principles, enabling you to act as a strategic partner to customers and internal teams as we turn visionary ideas into agents.Problem-Solving and Analytical Skills: Strong analytical and critical thinking skills to grasp complex concepts, and to identify risks and issues, develop mitigation strategies, and handle unexpected challenges across customer relationships and products.Leadership and Team Management: Proven ability to manage multiple projects simultaneously, leading and inspiring teams to deliver innovative ideas and exceptional agents.Organisational Systems: Experience implementing and using project management applications like Height, Asana, Notion, Atlassian or others.Our valuesTrust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.What we offerWe want our benefits to reflect our values and offer the following to full-time employees:Flexible (Unlimited) Paid Time OffMedical, Dental, and Vision benefits for you and your familyLife Insurance and Disability BenefitsRetirement Plan (e.g., 401K, pension) with Sierra matchParental LeaveFertility and family building benefits through CarrotLunch, as well as delicious snacks and coffee to keep you energized Discretionary Benefit Stipend giving people the ability to spend where it matters mostFree alphorn lessonsThese benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.Be you, with usWe're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

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Shield AI is seeking a highly motivated Technical Program Manager to lead the execution of complex, cross-functional programs at the intersection of autonomy, aircraft systems, and defense technology. In this role, you will drive the planning, coordination, and delivery of integrated solutions across air vehicle engineering, Hivemind Enterprise, and mission systems. You’ll work closely with engineering, product, test, and customer teams to manage aggressive schedules, balance technical and programmatic risks, and ensure successful delivery of mission-critical capabilities. This role requires deep technical acumen, exceptional organizational skills, and the ability to lead multidisciplinary teams in a fast-paced, high-stakes environment. As a key member of the Aircraft Division, you’ll play a pivotal role in enabling Shield AI’s vision of deploying intelligent, collaborative aircraft in the world’s most contested domains.