Top Solutions Architect Jobs Openings in 2025
Looking for opportunities in Solutions Architect? This curated list features the latest Solutions Architect job openings from AI-native companies. Whether you're an experienced professional or just entering the field, find roles that match your expertise, from startups to global tech leaders. Updated everyday.
Forward-Deployed Engineer - Sonar API
Perplexity
1001-5000
-
United States
Remote
false
Perplexity is an AI-powered answer engine founded in December 2022 and growing rapidly as one of the world’s leading AI platforms. Perplexity has raised over $1B in venture investment from some of the world’s most visionary and successful leaders, including Elad Gil, Daniel Gross, Jeff Bezos, Accel, IVP, NEA, NVIDIA, Samsung, and many more. Our objective is to build accurate, trustworthy AI that powers decision-making for people and assistive AI wherever decisions are being made. Throughout human history, change and innovation have always been driven by curious people. Today, curious people use Perplexity to answer more than 780 million queries every month–a number that’s growing rapidly for one simple reason: everyone can be curious. Introduction At Perplexity AI, the Sonar API powers AI-native search, retrieval, and automation for some of the world’s most innovative companies. Our Support team is the frontline for developer and enterprise success—ensuring that customers can build fast, reliable, and differentiated products on top of Sonar’s capabilities. We don’t just answer tickets—we partner deeply with customers, Product, and Engineering to architect solutions, debug complex integrations, and influence the roadmap based on real-world developer needs. About the Role We’re looking for a Customer Success Engineer to be a hands-on technical partner for our Sonar API customers. This is a deeply technical, customer-facing role—equal parts solution architect, developer advocate, and technical program manager. You’ll work end-to-end with developers, product teams, and executives at our customers’ organizations—from designing their Sonar-powered architecture to optimizing query performance and implementing new features. You’ll also contribute to internal tooling, docs, and demos that make Sonar adoption easier and more impactful. This role is ideal for TPMs, solutions engineers, or software engineers who have moved into customer-facing work but still want to build, prototype, and problem-solve daily. Key Responsibilities Serve as the dedicated technical partner for strategic Sonar API customers, guiding them through architecture design, integration, and optimization. Troubleshoot API performance, grounding quality, and integration challenges—diving directly into code and logs when needed. Prototype example integrations, search workflows, and demos to accelerate adoption and inspire customer innovation. Collaborate with Engineering and Product to resolve high-priority escalations, ensuring minimal downtime and maximum reliability. Capture and synthesize customer feedback to improve Sonar’s API features, SDKs, and developer experience. Maintain deep familiarity with Sonar’s latest capabilities, competitive positioning, and best practices, and use this knowledge to advise customers. What We’re Looking For Must-Haves 5+ years in technical support engineering, software engineering, or solutions engineering, with direct application development experience. Strong API integration skills—able to design and debug REST/JSON payloads, manage auth flows, and optimize latency. Proven track record of diagnosing complex technical issues across distributed systems, APIs, and customer environments. Excellent communicator who can work with both developer teams and non-technical stakeholders. Bachelor’s degree in Computer Science or equivalent hands-on experience. Nice-to-Haves Experience working with search, retrieval-augmented generation (RAG), or AI/ML APIs. Background in developer tools or platform engineering, especially in high-scale or low-latency environments. Strong familiarity with Python or JavaScript for building integrations, SDKs, or prototypes. History of working at startups or small teams where you owned customer projects end-to-end. Why Join Us The Sonar API is quickly becoming a core infrastructure layer for AI-powered search and automation. As a Customer Success Engineer, you’ll help shape how our customers—from startups to Fortune 500s—bring their most ambitious ideas to life. You’ll be joining a fast-moving, high-impact team where your technical skills, creativity, and ability to bridge product and customer needs will directly influence both Sonar’s roadmap and its market success.
Final offer amounts are determined by multiple factors, including, experience and expertise, and may vary from the amounts listed above. Equity: In addition to the base salary, equity may be part of the total compensation package. Benefits: Comprehensive health, dental, and vision insurance for you and your dependents. Includes a 401(k) plan.
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August 15, 2025
Founding Sales Engineer
Basis AI
11-50
USD
0
100000
-
300000
United States
Full-time
Remote
false
About BasisBasis equips accountants with a team of AI agents to take on real workflows.We have hit product market fit, have more demand than we can meet, and just raised $34m to scale at a speed that meets this moment.Built in New York City. Read more about Basis here.Why joinWorld class investors: We're backed by Keith Rabois from Khosla Ventures alongside Nat Friedman, Daniel Gross, Aaron Levie, Adam D'angelo, Amjad Masad, Jack Altman, Jeff Dean, Larry Summers, Noam Brown and many leaders from the ML and fintech community. Check out our announcement for an expansive listExtremely fast growth: We’ve partnered with some of the largest accounting firms in the world, with revenue 10x-ing over the last 5 monthsBe part of building a company: We’re scaling the team fast and the business faster, meaning there will always be more responsibility than we have people. No better place to get a ton of responsibility and ownership on day 1In person & interdisciplinary: We operate on the frontier of what’s technically possible. That is why being in-person is a must. We’re bringing together the brightest minds from the top engineering, ML, and accounting teams to work together in our NYC office and build production quality agentic systemsHigh risk: We believe the world is about to change in profound ways. We are building Basis to be on the cutting-edge of that change for a decade to come, and we have an appetite for the risk that comes with that. The journey has just begunCompensation: We aim to pay competitively for cash compensation and well above market for equity compensation because the whole team is all-in, and we want you to be too📍 Location: NYC, Flatiron office. In-person team.About the roleWe are going after a massive business opportunity where we currently lead technologically and are becoming the industry standard. We need to press our advantage by building a world class sales organization that can sell multiple products lines to multiple buyers.What You'll DoLead value based demos that show prospects how AI agents will transform their month-end close, reconciliations, audit workflows, and moreBe the finance expert who can answer any question about technical accounting, compliance, or technical integrationOwn security and IT questionnaires and guide prospects through technical due diligence processesDrive technical qualification by identifying the best opportunities and leading structured evaluationsPartner with Account Executives on sales strategy for complex cycles and enterprise dealsEnsure smooth handoffs to post-sales teams through effective knowledge transferStay sharp on accounting practices, industry trends, and competitive landscapeMinimum QualificationsExperience: 3+ years in accounting, finance, investment banking, or Private EquityProcess-oriented: Break down complex problems into clear, repeatable stepsStrong communicator: Explain technical concepts to both executives and accounting teamsFirst principles reasoner: Question assumptions and apply lessons to new solutionsCompany-builder: Excited to build foundations as we rapidly scaleAll-in: Ready for high velocity, high responsibility environmentOffice lover: Prefers in-person collaboration in our NYC officePreferred QualificationsEarly stage startup experienceHands-on experience with accounting software (QuickBooks, Xero, NetSuite, Bill.com, Ramp, etc.)Who You AreStartup mindset: Excited about ambiguity and rapid growthAll-in: This is not a 9-5, we have a massive opportunity ahead of us and are looking to further accelerate our velocity. We are optimizing for the best folks and happy to compensate generouslyIn accordance with New York State regulations, the salary range for this position is $100,000–$300,000. This range represents our broad compensation philosophy and covers various responsibility and experience levels. Additionally, all employees are eligible to participate in our equity plan and benefits program. We are committed to meritocratic and competitive compensation.
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August 15, 2025
Senior Solution Engineer (Customer Accounts)
Ironclad
501-1000
USD
0
160000
-
190000
United States
Full-time
Remote
true
Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year.
Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA.
We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies.
We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us!
Solutions Engineers @ IroncladSolution Engineers (SEs) are Ironclad Sales Team’s pre-sale technical experts. SEs collaborate closely with prospects and Ironclad’s Sales, Implementation, and Product teams, forming a critical technical overlay to the sales and solution evaluation.At Ironclad, SEs are creative, value-driven technology experts that love to engage with people. They drive sales through clear communication focusing on customer use cases, technology infrastructure, and solution design. With a comprehensive understanding of Ironclad’s platform, SEs empower prospects to understand how Ironclad can work for them.SEs also help Ironclad improve our platform: the best SEs help capture the most challenging technical requirements observed in the market and translate them into actionable insights for Ironclad’s Product team to develop.Requirements, you must be:Mission-oriented: You’re excited to work on a team that operates at the intersection of human talent and software; you want to put that passion to work in an industry that still skews heavily towards human/manual work. You want to work at a place where you can have an outsized impact.Exceptional communicator: You’re a strong verbal communicator, able to capture an audience with clear and confident language. You can understand and empathize with people even if you have limited subject-matter knowledge of their area of expertise.Technically proficient: You’re an expert at technical configuration and familiar with or have an appetite for learning programming languages such as JSON, HTML and, ideally, JavaScript or similar languages. You recognize that your ability and willingness to develop these skills is an important part of what makes SEs successful in their role as Ironclad’s prospect-facing solution experts.Creative problem solver: You listen well and understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer.Team player: You can work effectively in teams of technical and non-technical individuals. You are energized by collaborating with diverse teams.Independent: You can learn and drive outcomes with minimal supervision. You have a bias toward action and gravitate towards environments where you have an outsized influence on the success of outcomes for customers and colleagues. You are exceptionally good at making trade-offs based on incomplete data.Experience: 3+ years of Solution Engineering experience. Experience in AI and LLM-based applications.Responsibilities:Listen to prospects' needs and goals. Listening is our #1 strength.Design, build and present custom demonstrations of the Ironclad platform using a prospect’s own contracts and workflows.Build strong relationships with prospects to help Ironclad’s most important and strategic prospects evaluate and ultimately select Ironclad.Collaborate with Account Executives and other internal partners to progress an evaluation forward smoothly.Bring actionable insights back to Ironclad’s Product Team to help us evolve our core product.Partner with your aligned Sales Leader to support pipeline generating activities and overall team success
Benefits:Health, dental, and vision insurance401kWellness reimbursementTake what you need vacation policyGenerous parental leave for both primary and secondary caregiversOTE Range: $160,000 - $190,000The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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August 14, 2025
Member of Technical Staff, Field Eng
Anyscale
501-1000
-
Anywhere
Full-time
Remote
true
About Anyscale:
At Anyscale, we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray, a popular open-source project that's creating an ecosystem of libraries for scalable machine learning. Companies like OpenAI, Uber, Spotify, Instacart, Cruise, and many more, have Ray in their tech stacks to accelerate the progress of AI applications out into the real world.
With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert.
Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date.
About the roleAs a Member of Technical Staff, Field Eng at Anyscale, you will be the technical face of our company and biggest advocate for our customers. You’ll work closely with sales, product management, and engineering to ensure that our product has the right experiences and shape to drive value in customer engagements.
The ideal candidate will be a scrappy executor, able to work independently, and lead complex POVs with our users as they adopt Anyscale and Ray. You’ll be on point for demoing our product, scoping POVs, making users successful, and amplifying the voice of our customers. Expect to learn a ton about Ray, Anyscale, and early stage product go-to-market! You’ll be fundamental in helping us disrupt what it means to build distributed applications at scale.
Our product is inherently technical, so we’re looking for folks that know how to communicate about technical products with multiple audiences – whether it’s the C-suite or an individual engineer.As part of this role, you'll be involved inBuilding awesome product demos, tutorials, reference architectures, and blogs demonstrating the strong capabilities of the Anyscale platformKnowing Ray from end-to-end and educating customers on how to use RayWorking with customers as they build applications on RayKnowing the ML landscape and toolsets that are at the forefront of cutting edge techWorking cross-functionally to be the voice of our customers and delivering impactful solutions alongside our product and engineering teams Working directly with customers at every layer of their organization (C Suite to data scientists and developers) and acting as a trusted advisor for our usersHelping us identify potential improvements and gaps in our product and prioritizing features through the development processEfficiently managing stakeholders to ensure that we stay focused on our key objective and metrics in the sales processDriving crisp communication about our products and services, both internally and externallyWorking alongside marketing and Go-to-Market to create and deliver high quality content to evangelize Anyscale and RayWe'd love to hear from you if you have5+ years of pre- and post-sales experience, either as a sales engineer, solutions engineer, architect, customer success engineer/manager, or a consultantStrong technical skills. You should have working knowledge of Python fundamentals, as well as the ability to learn Ray and build Ray applications with various librariesExperience in enterprise SaaS, infrastructure, open source, and/or ML/AI technologiesExperience in public cloud and enterprise infrastructureCustomer success orientation. You are able to demonstrate technical concepts to technical and non-technical audiences, build value with end users, and drive solutions over the lineCross-functional collaboration with technical stakeholders, including Engineering and ProductCompensation:At Anyscale, we take a market-based approach to compensation. We are data-driven, transparent, and consistent. As the market data changes over time, the target salary for this role may be adjusted. This role is also eligible to participate in Anyscale's Equity and Benefits offerings, including the following:Stock OptionsHealthcare plans, with premiums covered by Anyscale at 99% for both employees and dependents401k Retirement PlanEducation & Wellbeing StipendPaid Parental LeaveFertility BenefitsPaid Time OffCommute reimbursement100% of in-office meals coveredAnyscale Inc. is an Equal Opportunity Employer. Candidates are evaluated without regard to age, race, color, religion, sex, disability, national origin, sexual orientation, veteran status, or any other characteristic protected by federal or state law.
Anyscale Inc. is an E-Verify company and you may review the Notice of E-Verify Participation and the Right to Work posters in English and Spanish
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August 14, 2025
Solutions Architect
Cohere
501-1000
-
Japan
Full-time
Remote
true
Who are we?Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.Join us on our mission and shape the future!Why this role?In this role as a Solutions Architect at Cohere, you will play a significant role in growing Cohere’s business and have a great deal of autonomy when it comes to technical pre-sales and post-sales.Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products.In this dynamic role, you will need to be both a strategic thinker and a hands-on doer. You will take a hands-on approach to building customer Proof of Concepts that showcase the business value of our platform. As the technical relationship owner, you will collaborate with stakeholders to understand their business objectives and translate those into technical solutions. You will take ownership of the customer narrative, serving as the voice of the customer and acting as a liaison between the customer and our product team. Additionally, you will provide guidance on best practices for using Cohere, identify areas for improvement within the platform, and cultivate technical champions within customer organizations to drive adoption and gather feedback to enhance our products.A typical day at Cohere might include:Leading the technical talk track on customer calls.Deep dives on customer problems and Cohere technology.Designing novel enterprise solutions with bleeding-edge NLP technology.Facilitating customer evaluations and PoC’s.Developing and documenting processes to enable the solutions architect team to scale effectively within Cohere.Collaborating with the Product and Engineering teams to ensure our offering matches the customers’ needs.Working closely with our partners to develop a strategy for enabling and accelerating their customers.This career opportunity is a good match for you if you have:5+ years of customer-facing technical pre/post sales Solutions Architect (or similar) experience.2+ years architecting or deploying NLP/AI/LLM Solutions.A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLM's and AI technologies.Comfortable working with Python and Jupyter Notebooks.Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds or white boarding with technical audiences.High tolerance for ambiguity.You can identify and implement high-impact processes in unstructured environments.Preferred: Experience managing Kubernetes clustersPreferred: Experience with networking (firewalls, DNS, cert management, etc)Preferred: Familiarity with authentication protocols/frameworks (SAML, OAuth, etc)If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you want to work really hard on a glorious mission with teammates that want the same thing, Cohere is the place for you.We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.Full-Time Employees at Cohere enjoy these Perks:🤝 An open and inclusive culture and work environment 🧑💻 Work closely with a team on the cutting edge of AI research 🍽 Weekly lunch stipend, in-office lunches & snacks🦷 Full health and dental benefits, including a separate budget to take care of your mental health 🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement🏙 Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend✈️ 6 weeks of vacationNote: This post is co-authored by both Cohere humans and Cohere technology.
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August 13, 2025
AI Solutions Archiect
Nice
5000+
-
United States
Remote
false
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.Job Description NICE is looking for an exceptional AI-focused Solutions Architect to join our team. As an AI Solutions Architect, you will play a vital role in enhancing our contact center solutions through the development of prompt engineering, AI application frameworks, and cloud infrastructure services. You will work in a collaborative team environment to explore and create solutions to industry problems using state-of-the-art large language models and generative AI. You bring to this team environment several years’ experience in software development, generative AI, and the curiosity and grit to see a project to delivery. Responsibilities Help diagnose and resolve issues with production prompts. Work with customer-facing stakeholders to capture customers' goals for generative AI applications. Communicate research findings, technical concepts, and model recommendations effectively to technical and non-technical stakeholders. Build and optimize application prototypes that leverage generative AI. Stay informed of the latest advancements in AI application development and tools. Minimum Skills and Experience Minimum of 1 year of experience working with generative AI applications. Minimum of 3 years of experience working in production software development. Minimum of 3 years of experience working with AWS resources. Excellent proficiency in Python programming including automated test. Familiarity with best practices in prompt engineering. Ability to develop and maintain good working relationships with cross-functional teams. Ability to clearly communicate and present to internal and external stakeholders. Additional Desired Skills and Experience Experience with Python and at least one web app framework for prototyping, e.g., Streamlit or Flask. Experience working on international, globe-spanning teams. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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August 13, 2025
Designated Technical Support Engineer
Glean Work
1001-5000
-
India
Full-time
Remote
false
About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.About the Role: Glean is looking for a talented Designated Technical Support Engineer to join our rapidly expanding, venture-backed startup. We are building a modern knowledge assistant personalized to every employee in your organization, making all information within your company accessible, contextual, and fresh. Our team works hard and plays hard. We are professional, creative, passionate, and most importantly - customer-obsessed. As a trusted technical resource to the customer, you will provide both proactive and reactive support to our growing customer base. By providing the highest level of service to our customers, you will ensure our customer experience is the best in the industry. You will: Please note that this role will be dedicated to select customers and requires additional background screenings/clearances/training/certification, carry & use of customer-provided equipment, and extended on-call shift timing based on customer contractual obligations. Own the proactive and reactive support for Glean customers by prioritizing issues for your designated customer(s) Meet with your assigned customers regularly to review issues and develop resolution plans and drive continuous improvement in how you and your Glean teammates provide support to them Be available to your assigned customers via collaborative communication channels consistently to ensure you are providing timely responses and updates on issues Create and maintain customer-specific runbooks and knowledge articles Provide first response, technical troubleshooting, resolution, and follow-through of customer issues and inquiries Assist customers in the configuration, set-up, and verification of new content sources and product features to enable them to realize additional value for their users Educate customers on the use of Glean product features Identify system and user health issues, then create and execute remediation plans while coordinating and updating the customer accordingly Handle customer-impacting alerts which require coordination with customer admin and system resources through resolution Work closely with teams across Glean to drive product, process, and service improvements Drive key improvement projects that will improve the scale and efficiency of support, while providing upgrades to the customers’ support experience Coordinate all support activities with your assigned customer(s), which may include more stringent access and security processes, ensuring you move with high urgency for their issues. Represent the unique needs of your assigned customer(s) with respect to product and security improvements that will improve the customer support experience About you: Technically curious: you have a never-ending desire to add technical knowledge and skills to your personal toolkit and share those learnings with your peers Fearless: you have an intense need to tackle the toughest customer issues and technically complex issues with the goal of driving customer satisfaction Strong communicator: you are a professional presenter with superior interaction skills with both customers and internal teams Detail-oriented: you are highly organized and methodical, ensuring all issues are managed to completion Data-driven: you utilize metrics and objective measurements to assess success and improvement opportunities for yourself and for the customer experience Key knowledge and skills required Must-haves Problem solving: technical problem-solving skills including the ability to troubleshoot and isolate issues to their root cause Ability to debug issues including searching & reading application logs, analyzing stack traces and browser trace files Experience in at least one of the following disciplines: Customer Solutions Engineering, Support Engineering, Professional Services Hands-on experience in at least one of the following: Search technologies, Knowledge technologies, SaaS-based system integrations Experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure Must have experience in troubleshooting REST API issues Working experience on SSO, SAML, and OAuth along with network troubleshooting Able to fully document issues you manage and contribute to the support knowledge base Candidates must be able to support weekend client-facing maintenance activities as a core part of the role. Good-to-haves Knowledge of SQL/database, Basic Kubernetes, Intermediate/Advanced Linux Experience in using Github, Jira & Confluence Basic knowledge of LLM’s and how GPT works Location: Bangalore This role is hybrid (3 days a week in our Bangalore office) Compensation & Benefits: Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. #LI-HYBRID
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August 13, 2025
Integrations Specialist
Notable
201-500
USD
0
115000
-
140000
No items found.
Full-time
Remote
true
Notable is the leading healthcare AI platform for transforming workforce productivity. Health systems, hospitals, and payers use Notable to improve healthcare quality, close gaps in patient care, drive member enrollment, and patient acquisition, retention, and reimbursement, scaling growth without hiring more staff. We are on a mission to improve the lives of patients, staff, and clinicians - to improve healthcare for humanity. This isn't just a lofty goal - it's something we're achieving every single day. When you join Notable, you become part of a force actively transforming healthcare. Our aim to impact 100 million patients isn't just a number; it's a commitment to creating meaningful change on a massive scale. Therefore, our culture is purposeful in pursuit of this mission. We believe our culture gives each person the opportunity to do the best work of their lives, work with the best teammates, and have fun achieving great things together.Role Summary:Notable is seeking an experienced Integration Specialist to join our growing team. This role sits at the critical intersection of engineering, product, and implementation. As a member of our Integrations team, you will play a foundational role in configuring and building robust integrations and automations that connect our customers’ systems (e.g., EHRs, PMs, CRMs) to Notable’s Flow Builder orchestration platform.While integrations are your primary job, you will become a deep expert in our Flow Builder platform to master how data moves into and out of automations and how to hydrate them with data from external systems. You will be a key driver in the work you perform - expected to be independent yet collaborative, deliver with urgency, find answers where they don't exist, and ruthlessly prioritize based on impact. Deep experience with healthcare data standards and integration engines is essential for success in this role.If you are a proactive problem-solver with a background in integration engineering, technical solution architecture, or a similar field—and you're excited to make an immediate impact - we would love to meet you.What You’ll Do:Gather integration requirements with Delivery leads, product managers, and customer engineers, then translate them into Flow Builder designs and specifications.Configure and build interfaces using Mirth Connect, FHIR and proprietary REST APIs, HL7 v2, X12 EDI, and client SQL / report based extracts.Own an active customer portfolio - planning, prioritizing, and communicating Delivery dates while balancing quick wins with quarterly roadmap work.Prototype and publish reusable “subflows” and connection templates that cut repeat work across customers.Write and run rigorous test plans, then shepherd code through staging and production with zero-defect expectations.Monitor platform performance, surface bottlenecks, and propose data-model or infrastructure changes that improve scale and reliability.Collaborate with the Connector Product Engineering pod on the integration roadmap, including planning for new feature enhancements, prioritizing bug fixes, and participating in backlog grooming.Partner with the Flow Builder Product Engineering pod to advocate for and advise on enhancements to the core flow building experience as a whole.Troubleshoot escalations, lead root-cause analysis, and guide customers through resolution steps.Mentor junior team members on integration patterns, project discipline, and healthcare data standards.What We’re Looking For:5+ years of experience in healthcare, focused on data integration, technical solution leadership, or adjacent engineering/product roles.Hands-on experience with at least one integration engine (Mirth, Rhapsody, Corepoint, IRIS, or similar).Comfortable reading and writing HL7 v2 or X12, querying data with SQL, and consuming REST / FHIR APIs.Professional coding background in JavaScript, TypeScript, or Python, plus familiarity with JSON and XML.Strong project ownership - you proactively surface risks, manage competing priorities, and deliver on commitments.Clear communicator who can explain complex concepts to both technical and non-technical audiences.Systems thinker who enjoys balancing immediate customer needs with platform scalability.Bonus Points:FHIR bulk-data know-how.Exposure to major EHR vendor APIs (e.g., Epic Showroom/Vendor Services, Oracle Cerner CODE, AthenaOne APIs).DevOps literacy (Docker, CI/CD).Experience migrating interfaces between different integration engines.Beware of job scam fraudsters! Our recruiters use @notablehealth.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be me from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.
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August 12, 2025
Solutions Architect, GenAI Product Technology (Brazil)
Articul8
51-100
-
Brazil
Full-time
Remote
true
About us:At Articul8 AI, we relentlessly pursue excellence and create exceptional AI products that exceed customer expectations. We are a team of dedicated individuals who take pride in our work and strive for greatness in every aspect of our business. We believe in using our advantages to make a positive impact on the world and inspiring others to do the same.Job Description:Articul8 AI is seeking an exceptional Solution Architect to join us in shaping the future of Generative Artificial Intelligence (GenAI). We are looking for a Solution Architect with a proven track record of architecting, designing, and building scalable, reliable, and cost-effective solutions. As a member of our Product Technology team, you will work closely with a customer's technical and business leaders to gain a deep understanding of their technical gaps and needs, and business objectives. You will craft optimal GenAI-based solutions that promote innovation and accelerate our process of bringing new products to market. This position offers exciting opportunities to work closely with cross-functional teams and external partners to drive innovations in enterprise-grade GenAI.Responsibilities:Solution Design: Develop detailed and scalable architectural designs to address client needs. This involves utilizing Articul8 products as well as third party libraries and tools and designing solutions that leverage these resources effectively.Piloting and Prototyping: Run pilot programs with customers to demonstrate feasibility and advantages of proposed Articul8-based solutions. In the process, they often are responsible for introducing new product features or even building prototypes of new products.Client Interaction: Work closely with clients to understand their business challenges and technical requirements. Conduct workshops, meetings, and presentations to communicate solutions and best practices.Performance Optimization: Optimize solutions for performance, reliability, and cost-effectiveness. This involves selecting appropriate instance types, auto-scaling configurations, and storage options.Security and Compliance: Ensure that solutions comply with security best practices and regulatory requirements. Implement identity and access management, data encryption, and other security measures.Documentation and Training: Create comprehensive documentation of the solution architecture and provide training to clients or internal teams on the implementation and management of the solution.Teamwork: Collaborate with cross-functional teams, including Applied Research, Engineering, Quality Assurance, and Customer Success, to seamlessly incorporate innovation and maintain our product technology leadership.Leadership: Mentor and guide junior team members and help building a strong culture of rapid innovationRequired Qualifications:Professional experience:2+ years of design, implementation, or consulting in applications and infrastructures experience4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experienceEducation: BSc degree in Computer Science, Engineering, Mathematics, or a related field.Preferred Qualifications:Technology stack:Cloud Platforms: AWS, Azure, GCPProgramming Languages: Python, Node.js, Go, RubyAPIs and Integration: OpenAPI, FastAPI, Swagger, Flask, RESTDatabases: PostgreSQL, MySQL, MongoDB, RedisML Frameworks: PyTorch, Scikit-learn, KerasDevelopment and Deployment: Jenkins, Docker, KubernetesMonitoring and Logging: Prometheus, Grafana, ELK Stack.Version Control: Git, GitHub, GitLabArchitecture Design and Modeling: Microsoft Visio, Drawio.Collaboration and Project Management: JIRA, Confluence, TrelloMaster’s or PhD in Computer science or related technical fields.Experience developing tools, libraries, and infrastructure for data preprocessing, model training/finetuning, and deployment of LLMs in research and production environments.Professional Attributes:Problem Solving: ability to break down complex problems into manageable components, devising creative solutions, and iteratively refining ideas based on feedback and experimental evidence.Collaboration and Communication: proficiency in working within cross-functional teams—communicating clearly, providing constructive criticism, delegating responsibilities, and respecting diverse perspectives.Project Management and Prioritization: demonstrated aptitude in balancing multiple projects, deadlines, and allocating time efficiently between short-term objectives and long-term goals. Ability to follow and oversee projects, coordinating resources, setting milestones, monitoring progress, and adjusting plans accordingly.Critical Thinking: ability to carefully evaluate assumptions, questioning established methodologies, challenging own biases, and maintaining skepticism when interpreting results.Curiosity and Continuous Learning: ability to stay curious about advances in related fields and constantly seeking opportunities to expand knowledge base.Emotional Intelligence and Intellectual Humility: capable of displaying empathy, resilience, adaptability, and self-awareness. Ability to recognize own limitations, embracing uncertainty, acknowledging mistakes, and valuing others' contributions. By joining our team, you become part of a community that embraces diversity, inclusiveness, and lifelong learning. We nurture curiosity and creativity, encouraging exploration beyond conventional wisdom. Through mentorship, knowledge exchange, and constructive feedback, we cultivate an environment that supports both personal and professional development. Your future experience at Articul8 will include continuous learning and growth opportunities as we embark on an exciting journey to disrupt the status quo. If you're excited about joining a team that's passionate about making a difference, we want to hear from you. In addition to our competitive salary and benefits package, we offer a range of perks and programs designed to help you succeed, including: Professional development opportunities, including training and mentorship programsFlexible work arrangements, including remote work optionsAccess to the latest technologies and toolsRegular social events and team-building activitiesA supportive and inclusive work environment If you're ready to join a team that's changing the game, apply now to become a part of the Articul8 team. Join us on this adventure and help shape the future of Generative AI in the enterprise.NOTE: This position is available via CLT contract only, Thank you!
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August 12, 2025
Solutions Engineer - India
ElevenLabs
201-500
-
India
Full-time
Remote
true
About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles, voice over their videos, and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support, sales, and education.ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth, with continued support from the leading names in tech, including Nat Friedman, Daniel Gross, Instagram co-founder Mike Krieger, Oculus VR co-founder Brendan Iribe, DeepMind and Inflection co-founder Mustafa Suleyman, and many others.ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact, we would love to hear from you.How we workHigh-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.Excellence everywhere: Everything we do should match the quality of our AI models.Global team: We prioritize your talent, not your location. We are remote first with optional in-person offices in London, New York, San Francisco, Tokyo, and Warsaw.What we offerLearning & development: Annual discretionary stipend towards professional development. Social travel: Annual discretionary stipend to meet up with colleagues each year, however you choose.Annual company offsite: We bring the entire company together at a new location every year.Coworking: If you’re not located near one of our main hubs, we offer a monthly coworking stipend.About the roleAs a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams.As a Solutions Engineer, you can expect to:Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.Craft compelling technical demonstrations that clearly communicate our product's value proposition.Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.Build self-service tools and documentation that empower customers to implement solutions independently.Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!RequirementsWe're looking for exceptional individuals who excel at working with customers on technical problems and excited to work with us to scale this efficiently. You'll thrive with us if you:Are passionate about AI, technology and ElevenLabs products.Enjoy working directly with customers, iterating on solutions and providing tailored supportHave a talent for identifying patterns that can be standardized and scaled.Have strong empathy for customers, sales and product teams.Have a strong technical background in order to help customers architect integration between our solutions and their existing solutionsExperience working with customers. It’s ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacityProficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.Excellent communication skills with the ability to adapt messaging to different audiences.#LI-Remote
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August 11, 2025
Applied AI, Solutions Architect, Enterprise, Japan
Anthropic
1001-5000
-
Japan
Full-time
Remote
false
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Responsibilities: Partner with account executives across Japan to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation Serve as the primary technical advisor to enterprise customers across Japan throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success Support customers building with both the Claude API and Claude for Work Create and deliver compelling technical content tailored to different audiences across Japan. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives Guide technical architecture decisions and help customers across Japan integrate Claude effectively into their existing technology stack Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases Identify common integration patterns and contribute insights back to our Product and Engineering teams Travel occasionally to customer sites for workshops, technical deep dives, and relationship building Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns You may be a good fit if you have: 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager Native-level Japanese fluency and business-level English required Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders Experience designing scalable cloud architectures and integrating with enterprise systems Comfortable with python Familiarity with common LLM frameworks and tools or a background in machine learning or data science Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities A love of teaching, mentoring, and helping others succeed Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems Deadline to apply: None. Applications will be reviewed on a rolling basis. Logistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process
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August 7, 2025
Solutions Engineer (m/f/d)
Voize
51-100
-
Germany
Full-time
Remote
false
Why voize? Because we’re more than just a job!At voize, we’re revolutionizing the healthcare industry with AI: Nurses simply speak their documentation into their smartphones, and our AI automatically generates the correct entries. This saves each nurse an average of 39 minutes per day, improves the quality of documentation, and makes their daily work much more rewarding.voize is YCombinator-funded, already in use at over 1000 senior care homes, and has grown by 100% in the last 90 days. Our customers save over 3.5 million hours annually - time spent on people instead of paperwork.But this is just the beginning. With our self-developed voize AI, we’re transforming not only the healthcare industry, but also have the potential to create value in many other sectors – from healthcare to inspections.As a dynamic team, we blend cutting-edge technology with social impact. And now, we are looking for You to join us!💡 Your Mission: Delight customers, optimise processes!As a Solutions Engineer at voize, you own the full technical journey of our customers - from the first presales check to ongoing operations. You’re the primary technical point of contact, bridging voize and customer IT. By validating infrastructure, configuring secure setups, solving technical issues, and scaling deployments, you ensure a smooth experience and long-term success.🚀 Your Daily Business – No two days are alikeSupport pre-sales calls to assess infrastructure, spot blockers, and guide evaluationsMultiple years of experience as a Linux or Windows Administrator.Troubleshoot issues across systems, networks, browsers, and interfaces with clarity and empathySupport technical scaling (e.g., growing user bases, infra changes)Document setups and technical handoffs for smooth internal collaborationFlag recurring issues and contribute to internal tools, docs, or processes🤝 Your Skillset – What you bring to the tableExpert Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs)Solid experience with virtualisation, Docker, web servers (Nginx, IIS), and load balancingStrong troubleshooting skills across APIs, browsers, infrastructure, and devicesClear communicator with empathy for both technical and non-technical usersProactive, self-directed, and skilled in documentation and technical handoffsExperience with start-ups will help you thrive in this role 🎯 Our Success Mindset – How we work at voizeYou’re confident in German and English to support customers and work closely with the team - we’ll support you with language courses if needed.You’re resilient - you see challenges as opportunities, not obstaclesYou work iteratively - test, learn, and improve instead of aiming for perfectionYou value open feedback and contribute to a positive, transparent team culture🌱 Growing together – what you can expect at voizeBecome a co-creator of our success with stock optionsOur office is in Berlin, with a flexible remote work culture, and we are pet-friendly!Flexible working hours because you know when you work best!Access to various learning platforms (e.g., Blinkist, Audible, etc.)Open culture with regular work weeks and team events to collaborate and bond.Rapid personal growth in a fast-growing startup.Your work will make a real impact, helping alleviate the workload for healthcare professionalsFree Germany Transport Ticket and Urban Sports Club membership30 days of vacation – plus your birthday off✨ Ready to talk? Apply now! 🚀We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!
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August 6, 2025
Lead MBSE Systems Architect
helsing
201-500
-
Germany
Full-time
Remote
false
Who we are Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards. As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously. We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers. We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications. The role As a Lead MBSE Systems Architect in our Chief Engineering team, you will be instrumental in defining, developing, and evolving the architectural backbone of aviation defence products through Model-Based Systems Engineering (MBSE) methodologies. You will be a key driver in aligning technical vision across internal teams and external industry partners, ensuring our architectures are robust, verifiable, and optimised for performance, safety, and certification. This is a hands-on technical leadership role that combines deep architectural understanding with a passion for systems modelling and collaborative innovation within the defence aviation domain. The day-to-day MBSE Leadership & Execution: Lead the development, maintenance, and evolution of comprehensive system models for complex hardware/software aviation products using MBSE methodologies (SysML, UPDM/NAF) Define and enforce modelling standards, guidelines, and best practices across the Chief Engineering Team and for collaborative engagement with industry partners Drive the adoption and maturation of MBSE within the organisation, serving as a subject matter expert and mentor Architecture Definition & Alignment: Proactively drive the definition, refinement, and alignment of system architectures across multiple engineering disciplines (hardware, software, mechanical, safety, security) Advocate for optimal architectural solutions, challenging assumptions and fostering innovative approaches to meet demanding defence requirements Translate stakeholder needs, operational concepts, and functional requirements into robust, verifiable system architectures Collaboration & Partner Engagement: Act as a primary technical interface for MBSE and architecture with our industry partners, fostering seamless collaboration and integration of models and architectural views Facilitate joint architectural workshops, model reviews, and technical discussions with partner organisations to ensure alignment and consistency Ensure effective model exchange and interoperability between internal and partner toolsets Documentation & Communication: Generate, maintain, and present architectural views in accordance with the NATO Architecture Framework (NAFv4) and other relevant defence architectural frameworks Communicate complex architectural concepts clearly and concisely to diverse audiences, including senior leadership, engineering teams, industry partners, and customers Actively participate in customer reviews, technical discussions, and design reviews, effectively representing our architectural vision and decisions Standards & Compliance: Ensure all architectural designs and models comply with relevant aviation defence standards (e.g., ARP4754A, DO-178C, DO-254, DO-160, DEF STANs, MIL-STD) Actively participate in industry standardisation bodies and working groups, influencing future standards and ensuring our architectures are forward-compatible Tooling & Process Improvement: Evaluate, recommend, and implement MBSE tools and associated processes to enhance efficiency and effectiveness Contribute to the continuous improvement of the Chief Engineering team's systems engineering processes and methodologies You should apply if you live and breathe Model-Based Systems Engineering (MBSE) and thrive on defining and evolving the architecture of highly complex hardware/software systems are a Master of Systems Modelling Language and proficient in applying NAFv4 to real-world defence aviation challenges excel at fostering collaboration across diverse internal and external teams, adept at advocating for your architectural vision and building consensus are a proactive technical leader who enjoys challenging the status quo, driving alignment, and solving intricate problems within critical defence programs. are passionate about shaping the future of defence aviation platforms and are driven by the opportunity to make a tangible, high-impact contribution possess exceptional communication skills, capable of translating complex technical architectures into clear, compelling narratives for customers, partners, and senior stakeholders understand and appreciate the criticality of defence aviation standards and compliance, and are eager to influence industry best practices and standardization efforts are fluent in German and English Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points. Nice to Have Software Architecture & Development: A background in software development or a strong understanding of software architecture design principles, software engineering best practices, and the full software development lifecycle (SDLC) within complex embedded or real-time systems Other Architectural Frameworks: Experience with or exposure to other architectural frameworks such as TOGAF, DoDAF, or MODAF, and an understanding of how they relate to NAF Toolchain Integration: Practical experience integrating MBSE tools with other engineering lifecycle tools (e.g., requirements management, configuration management, PLM/ALM systems) Advanced Modelling: Knowledge of or experience with specialised modelling formalisms beyond SysML, such as AADL (Architecture Analysis & Design Language) for real-time embedded systems, or model-based development using Simulink/Stateflow Agile/DevSecOps Context: Experience working within Agile, DevOps, or DevSecOps environments, particularly how systems engineering and MBSE can be effectively integrated into such workflows Formal Methods & Analysis: Familiarity with formal methods, model checking, or other advanced analysis techniques for system verification and validation Technical Mentorship: Demonstrated ability to mentor junior engineers or technical team members in MBSE methodologies and architectural design Join Helsing and work with world-leading experts in their fields Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about What we offer A focus on outcomes, not time-tracking Competitive compensation and stock options Relocation support Social and education allowances Regular company events and all-hands to bring together employees as one team across Europe Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation. Helsing's Candidate Privacy and Confidentiality Regime can be found here.
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August 6, 2025
Technical Solutions Engineer
TensorWave
51-100
-
United States
Full-time
Remote
false
At TensorWave, we’re leading the charge in AI compute, building a versatile cloud platform that’s driving the next generation of AI innovation. We’re focused on creating a foundation that empowers cutting-edge advancements in intelligent computing, pushing the boundaries of what’s possible in the AI landscape.About the Role:As a Technical Solutions Engineer on our Customer Experience team, you’ll be the front line of a high-performance support model that bridges traditional L1/L2 roles with the technical rigor demanded by AI infrastructure customers.You’ll help enterprise ML engineers, DevOps teams, and CTOs solve complex challenges involving GPU workloads, infrastructure orchestration, and deployment at scale. Your mission? Deliver timely, precise, and white-glove technical support that builds trust and accelerates adoption with the most exciting customer partners in the industry.TensorWave is growing fast, and this role is a rare opportunity to get in early, grow with the team, and carve out your path as we scale.Responsibilities:Triaging & Resolution: Act as first and second line of defense for technical issues (VMs, networking, API errors, orchestration tools, GPU utilization, etc.).Customer Communications: Manage tickets, live chat, and calls across Premium/Platinum support tiers. Communicate clearly and empathetically to both technical and non-technical users..Collaborate Cross-Functionally: Escalate critical bugs, provide logs + context to engineering, and contribute to product improvement feedback loops.Documentation & Enablement: Write clear, technically accurate documentation and playbooks to improve support efficiency and self-service.Tooling & Automation: Help us scale support by improving diagnostics tooling, chatbots, and macros to reduce MTTR.Success Partnership: Support QBRs and onboarding sessions for top-tier customers alongside Customer Success Managers.Essential Skills & Qualifications:2–4 years in technical support, cloud operations, or SRE environments.Hands-on experience with:Linux environments (logs, bash, process/thread management)Cloud compute platforms (AWS/GCP/Azure or similar).Containerization or orchestration tools (e.g., Kubernetes, Docker, Terraform, SLURM).AI/ML workloads (inference, training, fine-tuning).Troubleshooting APIs and REST/GraphQL calls.Strong communicator with the ability to simplify complex technical issues.Comfort in a fast-paced startup environment where priorities shift rapidly.Familiarity with GPU-accelerated cloud environments.We’re looking for resilient, adaptable people to join our team—folks who enjoy collaborating and tackling tough challenges. We’re all about offering real opportunities for growth, letting you dive into complex problems and make a meaningful impact through creative solutions. If you're a driven contributor, we encourage you to explore opportunities to make an impact at TensorWave. Join us as we redefine the possibilities of intelligent computing.What We Bring:In addition to a competitive salary, we offer a variety of benefits to support your needs, including:Stock Options100% paid Medical, Dental, and Vision insuranceLife and Voluntary Supplemental InsuranceShort Term Disability InsuranceFlexible Spending Account401(k)Flexible PTOPaid HolidaysParental LeaveMental Health Benefits through Spring Health
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August 5, 2025
Solutions Architect, Healthcare Integrations (Dallas, TX)
Hippocratic AI
101-200
-
United States
Full-time
Remote
false
About UsHippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health.Why Join Our TeamInnovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale.Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA.Strategic investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems.Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology.For more information, visit www.HippocraticAI.com.We value in-person teamwork and believe the best ideas happen together. Our team is expected to be in the office five days a week in Dallas, TX.About the RoleWe are seeking a dynamic and experienced Solution Architect to drive the integration and deployment of our advanced AI agents across healthcare organizations — including payors, providers, and digital health companies. In this role, you will partner directly with customers to deeply understand their operational workflows, identify and translate their technical requirements into effective AI-powered conversations, and guide them through setting up integrations and deploying agents.You will serve as the technical backbone of our client relationships. From defining integration requirements to building and launching conversational AI agents that enhance patient care, you will have a pivotal impact on our product, customer success, and ultimately, patient outcomes.Key ResponsibilitiesCustomer Workflow Discovery: Partner with customers to analyze and document their operational workflows, translating these into integration specifications and AI conversation designs.Integration Architecture: Define, document, and drive the technical architecture required to connect our solutions with client EHR systems, CRMs, population health tools, and other relevant platforms.AI Agent Design & Deployment: Design, customize, and deploy modular, scalable AI agents that align with the customer’s unique needs and use cases.Technical Project Leadership: Lead and manage the technical post-sale implementation process, acting as the primary technical contact and ensuring a seamless deployment.Cross-Functional Collaboration: Work closely with engineering, product, machine learning, clinical, and sales teams to develop solutions to meet our customer’ needs.Tooling & Process Automation: Develop reusable tooling, playbooks, and repeatable frameworks to improve implementation scalability and efficiency.QualificationsBachelor's or Master's degree in Computer Science, Business or a related fieldMinimum of 5 years of experience in healthcare implementation or product management.Minimum of 5 years of experience integrating with enterprise EHRs (Epic, Cerner, Athena, etc.) or payers / digital health companies.Familiarity with healthcare data and interoperability standards (such as FHIR, HL7v2, etc.).Experience with ancillary healthcare integrations, including population health systems, CRM, ERP, etc.Proven ability to cultivate strong customer relationships and deliver exemplary product support.Demonstrated proficiency in translating external stakeholder needs into internal product requirements.Preferred QualificationsComfortable reading and debugging Python.Start-up experience preferred.***Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.
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August 1, 2025
Solutions Architect, Healthcare Integrations (Nashville, TN)
Hippocratic AI
101-200
-
United States
Full-time
Remote
false
About UsHippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health.Why Join Our TeamInnovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale.Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA.Strategic investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems.Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology.For more information, visit www.HippocraticAI.com.We value in-person teamwork and believe the best ideas happen together. Our team is expected to be in the office five days a week in Nashville, TN.About the RoleWe are seeking a dynamic and experienced Solution Architect to drive the integration and deployment of our advanced AI agents across healthcare organizations — including payors, providers, and digital health companies. In this role, you will partner directly with customers to deeply understand their operational workflows, identify and translate their technical requirements into effective AI-powered conversations, and guide them through setting up integrations and deploying agents.You will serve as the technical backbone of our client relationships. From defining integration requirements to building and launching conversational AI agents that enhance patient care, you will have a pivotal impact on our product, customer success, and ultimately, patient outcomes.Key ResponsibilitiesCustomer Workflow Discovery: Partner with customers to analyze and document their operational workflows, translating these into integration specifications and AI conversation designs.Integration Architecture: Define, document, and drive the technical architecture required to connect our solutions with client EHR systems, CRMs, population health tools, and other relevant platforms.AI Agent Design & Deployment: Design, customize, and deploy modular, scalable AI agents that align with the customer’s unique needs and use cases.Technical Project Leadership: Lead and manage the technical post-sale implementation process, acting as the primary technical contact and ensuring a seamless deployment.Cross-Functional Collaboration: Work closely with engineering, product, machine learning, clinical, and sales teams to develop solutions to meet our customer’ needs.Tooling & Process Automation: Develop reusable tooling, playbooks, and repeatable frameworks to improve implementation scalability and efficiency.QualificationsBachelor's or Master's degree in Computer Science, Business or a related fieldMinimum of 5 years of experience in healthcare implementation or product management.Minimum of 5 years of experience integrating with enterprise EHRs (Epic, Cerner, Athena, etc.) or payers / digital health companies.Familiarity with healthcare data and interoperability standards (such as FHIR, HL7v2, etc.).Experience with ancillary healthcare integrations, including population health systems, CRM, ERP, etc.Proven ability to cultivate strong customer relationships and deliver exemplary product support.Demonstrated proficiency in translating external stakeholder needs into internal product requirements.Preferred QualificationsComfortable reading and debugging Python.Start-up experience preferred.***Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.
Solutions Architect
Software Engineering
Apply
August 1, 2025
Solutions Architect, Healthcare Integrations (Atlanta, GA)
Hippocratic AI
101-200
-
United States
Full-time
Remote
false
About UsHippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health.Why Join Our TeamInnovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale.Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA.Strategic investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems.Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology.For more information, visit www.HippocraticAI.com.We value in-person teamwork and believe the best ideas happen together. Our team is expected to be in the office five days a week in Atlanta, GA.About the RoleWe are seeking a dynamic and experienced Solution Architect to drive the integration and deployment of our advanced AI agents across healthcare organizations — including payors, providers, and digital health companies. In this role, you will partner directly with customers to deeply understand their operational workflows, identify and translate their technical requirements into effective AI-powered conversations, and guide them through setting up integrations and deploying agents.You will serve as the technical backbone of our client relationships. From defining integration requirements to building and launching conversational AI agents that enhance patient care, you will have a pivotal impact on our product, customer success, and ultimately, patient outcomes.Key ResponsibilitiesCustomer Workflow Discovery: Partner with customers to analyze and document their operational workflows, translating these into integration specifications and AI conversation designs.Integration Architecture: Define, document, and drive the technical architecture required to connect our solutions with client EHR systems, CRMs, population health tools, and other relevant platforms.AI Agent Design & Deployment: Design, customize, and deploy modular, scalable AI agents that align with the customer’s unique needs and use cases.Technical Project Leadership: Lead and manage the technical post-sale implementation process, acting as the primary technical contact and ensuring a seamless deployment.Cross-Functional Collaboration: Work closely with engineering, product, machine learning, clinical, and sales teams to develop solutions to meet our customer’ needs.Tooling & Process Automation: Develop reusable tooling, playbooks, and repeatable frameworks to improve implementation scalability and efficiency.QualificationsBachelor's or Master's degree in Computer Science, Business or a related fieldMinimum of 5 years of experience in healthcare implementation or product management.Minimum of 5 years of experience integrating with enterprise EHRs (Epic, Cerner, Athena, etc.) or payers / digital health companies.Familiarity with healthcare data and interoperability standards (such as FHIR, HL7v2, etc.).Experience with ancillary healthcare integrations, including population health systems, CRM, ERP, etc.Proven ability to cultivate strong customer relationships and deliver exemplary product support.Demonstrated proficiency in translating external stakeholder needs into internal product requirements.Preferred QualificationsComfortable reading and debugging Python.Start-up experience preferred.***Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.
Solutions Architect
Software Engineering
Apply
August 1, 2025
Solutions Architect, Healthcare Integrations (Chicago, IL)
Hippocratic AI
101-200
-
United States
Full-time
Remote
false
About UsHippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health.Why Join Our TeamInnovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale.Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA.Strategic investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems.Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology.For more information, visit www.HippocraticAI.com.We value in-person teamwork and believe the best ideas happen together. Our team is expected to be in the office five days a week in Chicago, IL.About the RoleWe are seeking a dynamic and experienced Solution Architect to drive the integration and deployment of our advanced AI agents across healthcare organizations — including payors, providers, and digital health companies. In this role, you will partner directly with customers to deeply understand their operational workflows, identify and translate their technical requirements into effective AI-powered conversations, and guide them through setting up integrations and deploying agents.You will serve as the technical backbone of our client relationships. From defining integration requirements to building and launching conversational AI agents that enhance patient care, you will have a pivotal impact on our product, customer success, and ultimately, patient outcomes.Key ResponsibilitiesCustomer Workflow Discovery: Partner with customers to analyze and document their operational workflows, translating these into integration specifications and AI conversation designs.Integration Architecture: Define, document, and drive the technical architecture required to connect our solutions with client EHR systems, CRMs, population health tools, and other relevant platforms.AI Agent Design & Deployment: Design, customize, and deploy modular, scalable AI agents that align with the customer’s unique needs and use cases.Technical Project Leadership: Lead and manage the technical post-sale implementation process, acting as the primary technical contact and ensuring a seamless deployment.Cross-Functional Collaboration: Work closely with engineering, product, machine learning, clinical, and sales teams to develop solutions to meet our customer’ needs.Tooling & Process Automation: Develop reusable tooling, playbooks, and repeatable frameworks to improve implementation scalability and efficiency.QualificationsBachelor's or Master's degree in Computer Science, Business or a related fieldMinimum of 5 years of experience in healthcare implementation or product management.Minimum of 5 years of experience integrating with enterprise EHRs (Epic, Cerner, Athena, etc.) or payers / digital health companies.Familiarity with healthcare data and interoperability standards (such as FHIR, HL7v2, etc.).Experience with ancillary healthcare integrations, including population health systems, CRM, ERP, etc.Proven ability to cultivate strong customer relationships and deliver exemplary product support.Demonstrated proficiency in translating external stakeholder needs into internal product requirements.Preferred QualificationsComfortable reading and debugging Python.Start-up experience preferred.***Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.
Solutions Architect
Software Engineering
Apply
August 1, 2025
Solutions Architect, Healthcare Integrations (New York, NY)
Hippocratic AI
101-200
-
United States
Full-time
Remote
false
About UsHippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health.Why Join Our TeamInnovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale.Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA.Strategic investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems.Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology.For more information, visit www.HippocraticAI.com.We value in-person teamwork and believe the best ideas happen together. Our team is expected to be in the office five days a week in New York, NY.About the RoleWe are seeking a dynamic and experienced Solution Architect to drive the integration and deployment of our advanced AI agents across healthcare organizations — including payors, providers, and digital health companies. In this role, you will partner directly with customers to deeply understand their operational workflows, identify and translate their technical requirements into effective AI-powered conversations, and guide them through setting up integrations and deploying agents.You will serve as the technical backbone of our client relationships. From defining integration requirements to building and launching conversational AI agents that enhance patient care, you will have a pivotal impact on our product, customer success, and ultimately, patient outcomes.Key ResponsibilitiesCustomer Workflow Discovery: Partner with customers to analyze and document their operational workflows, translating these into integration specifications and AI conversation designs.Integration Architecture: Define, document, and drive the technical architecture required to connect our solutions with client EHR systems, CRMs, population health tools, and other relevant platforms.AI Agent Design & Deployment: Design, customize, and deploy modular, scalable AI agents that align with the customer’s unique needs and use cases.Technical Project Leadership: Lead and manage the technical post-sale implementation process, acting as the primary technical contact and ensuring a seamless deployment.Cross-Functional Collaboration: Work closely with engineering, product, machine learning, clinical, and sales teams to develop solutions to meet our customer’ needs.Tooling & Process Automation: Develop reusable tooling, playbooks, and repeatable frameworks to improve implementation scalability and efficiency.QualificationsBachelor's or Master's degree in Computer Science, Business or a related fieldMinimum of 5 years of experience in healthcare implementation or product management.Minimum of 5 years of experience integrating with enterprise EHRs (Epic, Cerner, Athena, etc.) or payers / digital health companies.Familiarity with healthcare data and interoperability standards (such as FHIR, HL7v2, etc.).Experience with ancillary healthcare integrations, including population health systems, CRM, ERP, etc.Proven ability to cultivate strong customer relationships and deliver exemplary product support.Demonstrated proficiency in translating external stakeholder needs into internal product requirements.Preferred QualificationsComfortable reading and debugging Python.Start-up experience preferred.***Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.
Solutions Architect
Software Engineering
Apply
August 1, 2025
Solutions Architect, Healthcare Integrations (Boston, MA)
Hippocratic AI
101-200
-
United States
Full-time
Remote
false
About UsHippocratic AI is developing the first safety-focused Large Language Model (LLM) for healthcare. Our mission is to dramatically improve healthcare accessibility and outcomes by bringing deep healthcare expertise to every person. No other technology has the potential for this level of global impact on health.Why Join Our TeamInnovative mission: We are creating a safe, healthcare-focused LLM that can transform health outcomes on a global scale.Visionary leadership: Hippocratic AI was co-founded by CEO Munjal Shah alongside physicians, hospital administrators, healthcare professionals, and AI researchers from top institutions including El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft and NVIDIA.Strategic investors: We have raised a total of $278 million in funding, backed by top investors such as Andreessen Horowitz, General Catalyst, Kleiner Perkins, NVIDIA’s NVentures, Premji Invest, SV Angel, and six health systems.Team and expertise: We are working with top experts in healthcare and artificial intelligence to ensure the safety and efficacy of our technology.For more information, visit www.HippocraticAI.com.We value in-person teamwork and believe the best ideas happen together. Our team is expected to be in the office five days a week in Boston, MA unless explicitly noted otherwise in the job description.About the RoleWe are seeking a dynamic and experienced Solution Architect to drive the integration and deployment of our advanced AI agents across healthcare organizations — including payors, providers, and digital health companies. In this role, you will partner directly with customers to deeply understand their operational workflows, identify and translate their technical requirements into effective AI-powered conversations, and guide them through setting up integrations and deploying agents.You will serve as the technical backbone of our client relationships. From defining integration requirements to building and launching conversational AI agents that enhance patient care, you will have a pivotal impact on our product, customer success, and ultimately, patient outcomes.Key ResponsibilitiesCustomer Workflow Discovery: Partner with customers to analyze and document their operational workflows, translating these into integration specifications and AI conversation designs.Integration Architecture: Define, document, and drive the technical architecture required to connect our solutions with client EHR systems, CRMs, population health tools, and other relevant platforms.AI Agent Design & Deployment: Design, customize, and deploy modular, scalable AI agents that align with the customer’s unique needs and use cases.Technical Project Leadership: Lead and manage the technical post-sale implementation process, acting as the primary technical contact and ensuring a seamless deployment.Cross-Functional Collaboration: Work closely with engineering, product, machine learning, clinical, and sales teams to develop solutions to meet our customer’ needs.Tooling & Process Automation: Develop reusable tooling, playbooks, and repeatable frameworks to improve implementation scalability and efficiency.QualificationsBachelor's or Master's degree in Computer Science, Business or a related fieldMinimum of 5 years of experience in healthcare implementation or product management.Minimum of 5 years of experience integrating with enterprise EHRs (Epic, Cerner, Athena, etc.) or payers / digital health companies.Familiarity with healthcare data and interoperability standards (such as FHIR, HL7v2, etc.).Experience with ancillary healthcare integrations, including population health systems, CRM, ERP, etc.Proven ability to cultivate strong customer relationships and deliver exemplary product support.Demonstrated proficiency in translating external stakeholder needs into internal product requirements.Preferred QualificationsComfortable reading and debugging Python.Start-up experience preferred.***Be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process. If anything appears suspicious, stop engaging immediately and report the incident.
Solutions Architect
Software Engineering
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August 1, 2025
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