Top Solutions Architect Jobs Openings in 2025

Looking for opportunities in Solutions Architect? This curated list features the latest Solutions Architect job openings from AI-native companies. Whether you're an experienced professional or just entering the field, find roles that match your expertise, from startups to global tech leaders. Updated everyday.

Deepgram.jpg

Senior Pre-Sales Solutions Engineer - APAC

Deepgram
USD
0
160000
-
200000
AU.svg
Australia
JP.svg
Japan
SG.svg
Singapore
Full-time
Remote
true
Company OverviewDeepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than DeepgramNote: this role is based out of the APAC territory.OpportunityDeepgram is expanding across APAC and operating a follow-the-sun model. We are hiring a Pre-sales Solutions Engineer in APAC to win complex technical evaluations, design clear solution paths, and drive repeatable adoption for strategic accounts. Our strategic Account Executives do not hand off their customers after the first sale, so you will partner long term across discovery, POC, production launch, and expansion. You will focus on pre-sales, and you will often step into post-sales style work when the stakes are high and continuity matters.About Applied Engineering at DeepgramApplied Engineering blends what many companies split into Solutions Engineering, Architecture, Consulting, and Senior Technical Support. We are builders and communicators who bridge sales and engineering. We help customers move from problem to production with speed, clarity, and measurable outcomes.What You Will DoLead technical discovery for strategic opportunities. Map business goals to measurable technical success criteria and an evaluation plan.Design, scope, and execute POCs that prove value. Define datasets, metrics, and timelines that land a clear technical win.Build lightweight prototypes, sample integrations, and demos using Deepgram SDKs and APIs.Advise on architecture for accuracy, latency, scalability, and cost. Cover cloud, self-hosted, hybrid, and data residency needs.Run security and compliance threads common in APAC. Prepare crisp responses for Singapore PDPA, Japan APPI, Korea PIPA, Australia’s Privacy Act, and India’s DPDP Act.Triage and debug issues during evaluations. Collaborate with Product, Engineering, and Support to unblock customers quickly.Create reusable assets that scale. Turn repeated requests into working samples, reference architectures, runbooks, and field guides.Partner with Solutions Architects and Support for seamless continuity after initial wins. Stay involved through expansion phases when needed.Enable the field. Collaborate with AEs, CSMs, and partners on positioning, demos, and technical validation for priority use cases.Regional ExpectationsBased in an APAC time zone with strong overlap to customer business hours across East Asia, Southeast Asia, and ANZ.Excellent written and spoken English. Additional Asian languages are a strong plus, especially Japanese, Korean, Mandarin, or Hindi.Familiarity with procurement, InfoSec, and data privacy expectations across APAC.Ability to travel within the region for key customer milestones. Estimated travel 10 to 20 percent.Your First 90 DaysRamp approach for this role Ramping mirrors the Solutions Architect plan, with explicit ticket work and earlier support for strategic Account Executives. In the first weeks you will pick up low-risk customer tickets to learn our systems and support flow, then progress to pre-sales escalations tied to active evaluations.First 30 daysRamp on Deepgram’s product surface area, platform APIs, SDKs, evaluation methodology, and security review materials.Shadow strategic discovery and POC calls across APAC time zones.Triage and resolve low-risk tickets with a Solutions Architect or Support partner. Focus on reproductions, log and trace collection, SDK setup issues, and clear notes and handoffs.Publish one internal field guide that clarifies a common APAC pre-sales topic (for example data residency, telephony capture, or evaluation metrics).By day 60Own two evaluations end to end with defined success criteria and timelines.Serve as the named technical partner for one or two strategic AEs. Run weekly technical deal reviews and prepare objection-handling packs.Take point on higher-signal tickets related to your evaluations, coordinating fast fixes with Product, Engineering, and Support.Deliver one live demo that becomes a reusable asset for the region. Pair with a Solutions Architect on a production launch to learn handoffs and escalation paths.By day 90Act as the primary pre-sales technical owner for several opportunities and expansions within strategic accounts.Close at least one complex technical win with a measurable impact on revenue.Lead one customer architecture workshop that documents a reference plan for production rollout or expansion.Convert repeated ticket patterns into a runbook, sample, or accelerator and present a short readout on the impact.You Will Thrive Here If YouEnjoy the mix of customer conversations and hands-on building.Can move from whiteboard to working code and back without losing the thread.Communicate clearly with executives and deeply with engineers.Value speed with rigor and crisp documentation.Like winning together across regions and functions.Minimum Qualifications5 or more years in Solutions Engineering or a similar customer-facing technical role focused on pre-sales.Professional software engineering experience in at least one language such as JavaScript/TypeScript, Python, or Rust. You can build POCs and tools that real users run.Hands-on experience with modern cloud platforms. Comfortable with Docker, Kubernetes, networking fundamentals, and secure API design.Proven track record leading POCs for enterprise customers and earning the technical win.Clear written and verbal communication across both technical and executive audiences.Preferred QualificationsExperience with speech recognition, TTS, voice quality analysis, or AI agents that orchestrate LLMs.Familiarity with telephony and real-time media concepts such as SIP, WebRTC, streaming, and WebSocket integrations.Experience with self-hosted and hybrid deployments, including Helm-based installs and production observability.Strong understanding of authentication, authorization, and data residency topics that appear in APAC enterprise reviews.Fluency in an additional Asian language such as Japanese, Korean, Mandarin, or Hindi.How We WorkRemote across APAC with periodic regional meetups.Close partnership with AEs, SAs, Product, and Engineering to support continuous coverage across APAC, EMEA, and the Americas.Shared playbooks, defined escalation paths, and measurable SLAs.Interview ProcessRecruiter screen focused on experience, motivations, and logistics.Hiring manager conversation focused on technical depth and customer impact.Practical assessment that mirrors real work. Expect discovery, solution design, and a short hands-on exercise.Panel interviews with cross-functional partners.Live demo and architecture walkthrough of a past technical win. Show your approach to success criteria, trade offs, and outcomes.If this sounds like you, we would love to meet you!Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.We are happy to provide accommodations for applicants who need them.
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Solutions Architect (Applied Engineering) - EMEA

Deepgram
USD
0
140000
-
200000
GB.svg
United Kingdom
Full-time
Remote
true
Company OverviewDeepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than DeepgramNote: this role is based out of the EMEA territory.The OpportunityDeepgram is expanding globally and building a true follow‑the‑sun model. We are hiring a Solutions Architect in EMEA to own complex post‑sales engagements, guide customers to production, and strengthen our technical support coverage for the region. You will work across the full customer lifecycle, with a primary focus on architecture, implementation, and Tier‑3 technical problem solving. You will also contribute to pre‑sales validation when deep technical credibility is needed, partner with Product and Engineering on feedback and roadmap, and help mature our global operations.About Applied Engineering at DeepgramApplied Engineering combines functions that other companies split across Solutions Engineering, Solutions Architecture, Consulting, and Senior Technical Support. We are the technical interface from first discovery through successful production and beyond. The team partners closely with Sales, Customer Success, Product, and DevRel to deliver an enterprise‑grade experience that is fast, clear, and outcome‑oriented.What You’ll DoLead architecture and implementation for enterprise deployments that use Deepgram’s speech‑to‑text, text‑to‑speech, and voice‑agent capabilities.Own post‑sales technical success for assigned accounts. Unblock integrations, optimize accuracy and latency, and guide customers to stable production.Serve as the Tier‑3 escalation point for complex issues. Drive root cause analysis, propose mitigations, and write durable fixes or automation when possible.Design reference architectures and implementation patterns for common EMEA customer use cases including contact centers, voice analytics, QA, and AI agents.Build high‑quality samples, internal tools, or scripts that make repeatable tasks easier for customers and for our team.Contribute to pre‑sales discovery and POCs when deep technical direction is needed. Translate business goals to a concrete plan with clear success criteria.Partner with Product and Engineering to prioritize fixes and features. Bring crisp customer signals that improve our roadmap.Contribute to knowledge systems. Capture runbooks, playbooks, and docs that scale your expertise across regions.Participate in an on‑call or incident rotation appropriate for the region and customer support tier. Help us meet or outperform regional SLAs.Regional ExpectationsBased in an EMEA time zone with reliable overlap to customer business hours.Excellent written and spoken English. Additional European languages are a strong plus.Familiarity with GDPR, data privacy expectations, and enterprise security reviews common across EMEA.Ability to travel within the region for critical customer milestones, estimated 10–20 percent.Your First 90 DaysFirst 30 daysRamp on Deepgram’s platform, APIs, SDKs, self-hosted deployments, and support practices. Shadow calls across pre-sales, post-sales, and support. Begin owning low-risk technical tasks for an active account and contribute improvements to runbooks or sample code.By day 60Own two to three customer workstreams end-to-end. Lead discovery for one new implementation or migration. Publish one reusable asset such as a deployment guide, Helm example, or troubleshooting playbook.By day 90Act as primary technical owner for several EMEA accounts in production. Close at least one complex investigation with measurable customer impact. Present a short readout on a repeated regional pattern and the automation or content you created to solve it.You’ll Thrive Here If YouEnjoy solving hard customer problems at the code, container, and cloud layers.Like translating messy real‑world constraints into clear architectures and plans.Are comfortable writing and reading production‑grade code, not just sample snippets.Value crisp documentation, reproducible runbooks, and operational excellence.Care about delivering outcomes, not just closing tickets.Minimum Qualifications5 or more years in Solutions Architecture, Solutions Engineering, or similar customer‑facing technical roles.Professional software engineering experience in at least one language such as Python, Rust, or JavaScript. You can build POCs and tools that real users run.Hands‑on experience with modern cloud platforms. Comfortable with containerization and orchestration, for example Docker and Kubernetes, and with secure network design for API‑driven systems.Proven ownership of complex post‑sales work such as production deployments, migrations, performance tuning, and incident response.Clear written and verbal communication across both technical and executive audiences.Preferred QualificationsExperience with speech recognition, TTS, or building voice agents that orchestrate LLMs.Familiarity with WER analysis, model selection and tuning, and accuracy‑versus‑latency tradeoffs.Experience operating self‑hosted systems, including Helm‑based deployments and observability for production services.Strong understanding of authentication, authorization, data residency, and compliance topics that appear in EMEA enterprise reviews.Fluency in an additional European language such as German, French, Dutch, Italian, or Spanish.How We WorkRemote across EMEA with periodic regional meetups.Collaboration with colleagues in the Americas and APAC to support continuous coverage.Shared playbooks, defined escalation paths, and measurable SLAs.Interview ProcessRecruiter screen focused on experience, motivations, and logistics.Hiring manager conversation focused on technical depth and customer impact.Technical assessment that mirrors real work. Expect practical coding, architecture discussion, and debugging.Panel interviews with cross‑functional partners.A presentation simulating a post-sales customer engagement, based on a provided case study. Additionally, you’ll be asked to present a past customer‑facing technical engagement that you led, including the problem, your approach, and measurable outcomes.If this sounds like you, we would love to meet you!Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.We are happy to provide accommodations for applicants who need them.
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Deepgram.jpg

Senior Pre-Sales Solutions Engineer - EMEA

Deepgram
USD
0
160000
-
200000
No items found.
Full-time
Remote
true
Company OverviewDeepgram is the leading voice AI platform for developers building speech-to-text (STT), text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200,000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy, latency and pricing. Customers include software companies building voice products, co-sell partners working with large enterprises, and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers, 3.3x annual usage growth across the past 4 years, over 50,000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than DeepgramNote: this role is based out of the EMEA territory.OpportunityDeepgram is expanding globally and operating a follow-the-sun model. We are hiring a Pre-sales Solutions Engineer in EMEA to win complex technical evaluations, design clear solution paths, and drive repeatable adoption for strategic accounts. Our strategic Account Executives do not hand off their customers after the first sale, so you will partner long-term across discovery, POC, production launch, and expansion. You will focus on pre-sales, yet you will often step into post-sales style work when the stakes are high and continuity matters.About Applied Engineering at Deepgram Applied Engineering blends what many companies split into Solutions Engineering, Solutions Architecture, Solutions Consulting, and Technical Support. We are builders and communicators who bridge sales and engineering. We help customers move from problem to production with speed, clarity, and measurable outcomes.What You’ll DoLead technical discovery for strategic opportunities. Map business goals to measurable technical success criteria and an evaluation plan.Design, scope, and execute POCs that prove value. Define datasets, metrics, and timelines that land a clear technical win.Build lightweight prototypes, sample integrations, and demos using Deepgram SDKs and APIs. Show, do not tell.Advise on architecture for accuracy, latency, scalability, and cost. Cover cloud, self-hosted, hybrid, and data residency needs.Run security and compliance threads common in EMEA. Prepare crisp responses for GDPR, ISO 27001, SOC 2, and vendor risk reviews.Triage and debug issues during evaluations. Collaborate with Product, Engineering, and Support to unblock customers quickly.Create reusable assets that scale. Turn repeated requests into working samples, reference architectures, runbooks, and field guides.Partner with Solutions Architects and Support for seamless continuity after initial wins. Stay involved through expansion phases when needed.Enable the field. Collaborate with AEs, CSMs, and partners on positioning, demos, and technical validation for priority use cases.Regional ExpectationsBased in an EMEA time zone with strong overlap to customer business hours.Excellent written and spoken English. Additional European languages are a strong plus.Familiarity with procurement, InfoSec, and data privacy expectations across EMEA, including GDPR and data residency.Your First 90 DaysIn the first weeks you will pick up low-risk customer tickets to learn our systems and support flow, then progress to pre-sales escalations tied to active opportunities and engagements driven by Account Executives or partners.First 30 daysRamp on Deepgram’s product surface area, platform APIs, SDKs, evaluation methodology, and security review materials.Shadow strategic discovery and POC calls.Triage and resolve low-risk tickets with a Solutions Architect or Support partner. Focus on reproductions, log and trace collection, SDK setup issues, and clear notes and handoffs.Publish one internal field guide that clarifies a common EMEA pre-sales topic (for example data residency, telephony capture, or evaluation metrics).By day 60Own two evaluations end to end with defined success criteria and timelines.Serve as the named technical partner for one or two strategic AEs. Run weekly technical deal reviews and prepare objection handling packs.Take point on higher signal tickets related to your evaluations, coordinating fast fixes with Product, Engineering, and Support.Deliver one live demo that becomes a reusable asset for the region. Pair with a Solutions Architect on a production launch to learn handoffs and escalation paths.By day 90Act as the primary pre-sales technical owner for several opportunities and expansions within strategic accounts.Close at least one complex technical win with a measurable impact on revenue.Lead one customer architecture workshop that documents a reference plan for production rollout or expansion.Convert repeated ticket patterns into a runbook, sample, or accelerator and present a short readout on the impact.You Will Thrive Here If YouEnjoy the mix of customer conversations and hands-on building.Can move from whiteboard to working code and back without losing the thread.Communicate clearly with executives and deeply with engineers.Value speed with rigor and crisp documentation.Like winning together across regions and functions.Minimum Qualifications5 or more years in Solutions Engineering or a similar customer-facing technical role focused on pre-sales.Professional software engineering experience in at least one language such as JavaScript/TypeScript, Python, or Rust. You can build POCs and tools that real users run.Hands-on experience with modern cloud platforms. Comfortable with Docker, Kubernetes, networking fundamentals, and secure API design.Proven track record leading POCs for enterprise customers and earning the technical win.Clear written and verbal communication across both technical and executive audiences.Preferred QualificationsExperience with speech recognition, TTS, voice quality analysis, or AI agents that orchestrate LLMs.Familiarity with telephony and real-time media concepts such as SIP, WebRTC, streaming, and WebSocket integrations.Experience with self-hosted and hybrid deployments, including Helm-based installs and production observability.Strong understanding of authentication, authorization, and data residency topics that appear in EMEA enterprise reviews.Fluency in an additional European language such as German, French, Dutch, Italian, or Spanish.How We WorkRemote across EMEA with periodic regional meetups.Close partnership with AEs, SAs, Product, and Engineering to support continuous coverage across EMEA, the Americas, and APAC.Shared playbooks, defined escalation paths, and measurable SLAs.Interview ProcessRecruiter screen focused on experience, motivations, and logistics.Hiring manager conversation focused on technical depth and customer impact.Practical assessment that mirrors real work. Expect discovery, solution design, and a short hands-on exercise.Panel interviews with cross-functional partners.Simulated pre-sales engagement based on a case study, along with and architecture walkthrough of a past technical win. Show your approach to success criteria, trade offs, and outcomes.Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $85 million in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.We are happy to provide accommodations for applicants who need them.
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Forward-Deployed Engineer - Sonar API

Perplexity
-
US.svg
United States
Remote
false
Perplexity is an AI-powered answer engine founded in December 2022 and growing rapidly as one of the world’s leading AI platforms. Perplexity has raised over $1B in venture investment from some of the world’s most visionary and successful leaders, including Elad Gil, Daniel Gross, Jeff Bezos, Accel, IVP, NEA, NVIDIA, Samsung, and many more. Our objective is to build accurate, trustworthy AI that powers decision-making for people and assistive AI wherever decisions are being made. Throughout human history, change and innovation have always been driven by curious people. Today, curious people use Perplexity to answer more than 780 million queries every month–a number that’s growing rapidly for one simple reason: everyone can be curious. Introduction At Perplexity AI, the Sonar API powers AI-native search, retrieval, and automation for some of the world’s most innovative companies. Our Support team is the frontline for developer and enterprise success—ensuring that customers can build fast, reliable, and differentiated products on top of Sonar’s capabilities. We don’t just answer tickets—we partner deeply with customers, Product, and Engineering to architect solutions, debug complex integrations, and influence the roadmap based on real-world developer needs. About the Role We’re looking for a Customer Success Engineer to be a hands-on technical partner for our Sonar API customers. This is a deeply technical, customer-facing role—equal parts solution architect, developer advocate, and technical program manager. You’ll work end-to-end with developers, product teams, and executives at our customers’ organizations—from designing their Sonar-powered architecture to optimizing query performance and implementing new features. You’ll also contribute to internal tooling, docs, and demos that make Sonar adoption easier and more impactful. This role is ideal for TPMs, solutions engineers, or software engineers who have moved into customer-facing work but still want to build, prototype, and problem-solve daily. Key Responsibilities Serve as the dedicated technical partner for strategic Sonar API customers, guiding them through architecture design, integration, and optimization. Troubleshoot API performance, grounding quality, and integration challenges—diving directly into code and logs when needed. Prototype example integrations, search workflows, and demos to accelerate adoption and inspire customer innovation. Collaborate with Engineering and Product to resolve high-priority escalations, ensuring minimal downtime and maximum reliability. Capture and synthesize customer feedback to improve Sonar’s API features, SDKs, and developer experience. Maintain deep familiarity with Sonar’s latest capabilities, competitive positioning, and best practices, and use this knowledge to advise customers. What We’re Looking For Must-Haves 5+ years in technical support engineering, software engineering, or solutions engineering, with direct application development experience. Strong API integration skills—able to design and debug REST/JSON payloads, manage auth flows, and optimize latency. Proven track record of diagnosing complex technical issues across distributed systems, APIs, and customer environments. Excellent communicator who can work with both developer teams and non-technical stakeholders. Bachelor’s degree in Computer Science or equivalent hands-on experience. Nice-to-Haves Experience working with search, retrieval-augmented generation (RAG), or AI/ML APIs. Background in developer tools or platform engineering, especially in high-scale or low-latency environments. Strong familiarity with Python or JavaScript for building integrations, SDKs, or prototypes. History of working at startups or small teams where you owned customer projects end-to-end. Why Join Us The Sonar API is quickly becoming a core infrastructure layer for AI-powered search and automation. As a Customer Success Engineer, you’ll help shape how our customers—from startups to Fortune 500s—bring their most ambitious ideas to life. You’ll be joining a fast-moving, high-impact team where your technical skills, creativity, and ability to bridge product and customer needs will directly influence both Sonar’s roadmap and its market success. Final offer amounts are determined by multiple factors, including, experience and expertise, and may vary from the amounts listed above.   Equity: In addition to the base salary, equity may be part of the total compensation package. Benefits: Comprehensive health, dental, and vision insurance for you and your dependents. Includes a 401(k) plan.  
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Senior Solution Engineer (Customer Accounts)

Ironclad
USD
0
160000
-
190000
US.svg
United States
Full-time
Remote
true
Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! Solutions Engineers @ IroncladSolution Engineers (SEs) are Ironclad Sales Team’s pre-sale technical experts. SEs collaborate closely with prospects and Ironclad’s Sales, Implementation, and Product teams, forming a critical technical overlay to the sales and solution evaluation.At Ironclad, SEs are creative, value-driven technology experts that love to engage with people. They drive sales through clear communication focusing on customer use cases, technology infrastructure, and solution design. With a comprehensive understanding of Ironclad’s platform, SEs empower prospects to understand how Ironclad can work for them.SEs also help Ironclad improve our platform: the best SEs help capture the most challenging technical requirements observed in the market and translate them into actionable insights for Ironclad’s Product team to develop.Requirements, you must be:Mission-oriented: You’re excited to work on a team that operates at the intersection of human talent and software; you want to put that passion to work in an industry that still skews heavily towards human/manual work. You want to work at a place where you can have an outsized impact.Exceptional communicator: You’re a strong verbal communicator, able to capture an audience with clear and confident language. You can understand and empathize with people even if you have limited subject-matter knowledge of their area of expertise.Technically proficient: You’re an expert at technical configuration and familiar with or have an appetite for learning programming languages such as JSON, HTML and, ideally, JavaScript or similar languages. You recognize that your ability and willingness to develop these skills is an important part of what makes SEs successful in their role as Ironclad’s prospect-facing solution experts.Creative problem solver: You listen well and understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer.Team player: You can work effectively in teams of technical and non-technical individuals. You are energized by collaborating with diverse teams.Independent: You can learn and drive outcomes with minimal supervision. You have a bias toward action and gravitate towards environments where you have an outsized influence on the success of outcomes for customers and colleagues. You are exceptionally good at making trade-offs based on incomplete data.Experience: 3+ years of Solution Engineering experience. Experience in AI and LLM-based applications.Responsibilities:Listen to prospects' needs and goals. Listening is our #1 strength.Design, build and present custom demonstrations of the Ironclad platform using a prospect’s own contracts and workflows.Build strong relationships with prospects to help Ironclad’s most important and strategic prospects evaluate and ultimately select Ironclad.Collaborate with Account Executives and other internal partners to progress an evaluation forward smoothly.Bring actionable insights back to Ironclad’s Product Team to help us evolve our core product.Partner with your aligned Sales Leader to support pipeline generating activities and overall team success Benefits:Health, dental, and vision insurance401kWellness reimbursementTake what you need vacation policyGenerous parental leave for both primary and secondary caregiversOTE Range: $160,000 - $190,000The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Member of Technical Staff, Field Eng

Anyscale
-
earth.svg
Anywhere
Full-time
Remote
true
About Anyscale: At Anyscale, we're on a mission to democratize distributed computing and make it accessible to software developers of all skill levels. We’re commercializing Ray, a popular open-source project that's creating an ecosystem of libraries for scalable machine learning. Companies like OpenAI, Uber, Spotify, Instacart, Cruise, and many more, have Ray in their tech stacks to accelerate the progress of AI applications out into the real world. With Anyscale, we’re building the best place to run Ray, so that any developer or data scientist can scale an ML application from their laptop to the cluster without needing to be a distributed systems expert. Proud to be backed by Andreessen Horowitz, NEA, and Addition with $250+ million raised to date. About the roleAs a Member of Technical Staff, Field Eng at Anyscale, you will be the technical face of our company and biggest advocate for our customers. You’ll work closely with sales, product management, and engineering to ensure that our product has the right experiences and shape to drive value in customer engagements.  The ideal candidate will be a scrappy executor, able to work independently, and lead complex POVs with our users as they adopt Anyscale and Ray. You’ll be on point for demoing our product, scoping POVs, making users successful, and amplifying the voice of our customers. Expect to learn a ton about Ray, Anyscale, and early stage product go-to-market! You’ll be fundamental in helping us disrupt what it means to build distributed applications at scale.  Our product is inherently technical, so we’re looking for folks that know how to communicate about technical products with multiple audiences – whether it’s the C-suite or an individual engineer.As part of this role, you'll be involved inBuilding awesome product demos, tutorials, reference architectures, and blogs demonstrating the strong capabilities of the Anyscale platformKnowing Ray from end-to-end and educating customers on how to use RayWorking with customers as they build applications on RayKnowing the ML landscape and toolsets that are at the forefront of cutting edge techWorking cross-functionally to be the voice of our customers and delivering impactful solutions alongside our product and engineering teams Working directly with customers at every layer of their organization (C Suite to data scientists and developers) and acting as a trusted advisor for our usersHelping us identify potential improvements and gaps in our product and prioritizing features through the development processEfficiently managing stakeholders to ensure that we stay focused on our key objective and metrics in the sales processDriving crisp communication about our products and services, both internally and externallyWorking alongside marketing and Go-to-Market to create and deliver high quality content to evangelize Anyscale and RayWe'd love to hear from you if you have5+ years of pre- and post-sales experience, either as a sales engineer, solutions engineer, architect, customer success engineer/manager, or a consultantStrong technical skills. You should have working knowledge of Python fundamentals, as well as the ability to learn Ray and build Ray applications with various librariesExperience in enterprise SaaS, infrastructure, open source, and/or ML/AI technologiesExperience in public cloud and enterprise infrastructureCustomer success orientation. You are able to demonstrate technical concepts to technical and non-technical audiences, build value with end users, and drive solutions over the lineCross-functional collaboration with technical stakeholders, including Engineering and ProductCompensation:At Anyscale, we take a market-based approach to compensation. We are data-driven, transparent, and consistent.  As the market data changes over time, the target salary for this role may be adjusted. This role is also eligible to participate in Anyscale's Equity and Benefits offerings, including the following:Stock OptionsHealthcare plans, with premiums covered by Anyscale at 99% for both employees and dependents401k Retirement PlanEducation & Wellbeing StipendPaid Parental LeaveFertility BenefitsPaid Time OffCommute reimbursement100% of in-office meals coveredAnyscale Inc. is an Equal Opportunity Employer. Candidates are evaluated without regard to age, race, color, religion, sex, disability, national origin, sexual orientation, veteran status, or any other characteristic protected by federal or state law.  Anyscale Inc. is an E-Verify company and you may review the Notice of E-Verify Participation and the Right to Work posters in English and Spanish
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Solutions Architect

Cohere
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JP.svg
Japan
Full-time
Remote
true
Who are we?Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.Join us on our mission and shape the future!Why this role?In this role as a Solutions Architect at Cohere, you will play a significant role in growing Cohere’s business and have a great deal of autonomy when it comes to technical pre-sales and post-sales.Responsibilities include developing a deep understanding of customer problems, mapping them to Cohere solutions, and working closely with our partners as the trusted technical advisor who owns the technical relationship with our stakeholders. By leveraging your expertise, you will help to increase the adoption of Cohere products, both internally and externally, and will gather valuable insights and feedback from customers to help shape the future of our products.In this dynamic role, you will need to be both a strategic thinker and a hands-on doer. You will take a hands-on approach to building customer Proof of Concepts that showcase the business value of our platform. As the technical relationship owner, you will collaborate with stakeholders to understand their business objectives and translate those into technical solutions. You will take ownership of the customer narrative, serving as the voice of the customer and acting as a liaison between the customer and our product team. Additionally, you will provide guidance on best practices for using Cohere, identify areas for improvement within the platform, and cultivate technical champions within customer organizations to drive adoption and gather feedback to enhance our products.A typical day at Cohere might include:Leading the technical talk track on customer calls.Deep dives on customer problems and Cohere technology.Designing novel enterprise solutions with bleeding-edge NLP technology.Facilitating customer evaluations and PoC’s.Developing and documenting processes to enable the solutions architect team to scale effectively within Cohere.Collaborating with the Product and Engineering teams to ensure our offering matches the customers’ needs.Working closely with our partners to develop a strategy for enabling and accelerating their customers.This career opportunity is a good match for you if you have:5+ years of customer-facing technical pre/post sales Solutions Architect (or similar) experience.2+ years architecting or deploying NLP/AI/LLM Solutions.A passion for Generative AI, and an understanding of strengths and weaknesses of Generative LLM's and AI technologies.Comfortable working with Python and Jupyter Notebooks.Excellent communication skills - you can toggle seamlessly between presenting to CEOs, and getting in the weeds or white boarding with technical audiences.High tolerance for ambiguity.You can identify and implement high-impact processes in unstructured environments.Preferred: Experience managing Kubernetes clustersPreferred: Experience with networking (firewalls, DNS, cert management, etc)Preferred: Familiarity with authentication protocols/frameworks (SAML, OAuth, etc)If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you want to work really hard on a glorious mission with teammates that want the same thing, Cohere is the place for you.We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.Full-Time Employees at Cohere enjoy these Perks:🤝 An open and inclusive culture and work environment 🧑‍💻 Work closely with a team on the cutting edge of AI research 🍽 Weekly lunch stipend, in-office lunches & snacks🦷 Full health and dental benefits, including a separate budget to take care of your mental health 🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement🏙 Remote-flexible, offices in Toronto, New York, San Francisco and London and co-working stipend✈️ 6 weeks of vacationNote: This post is co-authored by both Cohere humans and Cohere technology.
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AI Solutions Archiect

Nice
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US.svg
United States
Remote
false
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.Job Description NICE is looking for an exceptional AI-focused Solutions Architect to join our team. As an AI Solutions Architect, you will play a vital role in enhancing our contact center solutions through the development of prompt engineering, AI application frameworks, and cloud infrastructure services. You will work in a collaborative team environment to explore and create solutions to industry problems using state-of-the-art large language models and generative AI. You bring to this team environment several years’ experience in software development, generative AI, and the curiosity and grit to see a project to delivery. Responsibilities Help diagnose and resolve issues with production prompts. Work with customer-facing stakeholders to capture customers' goals for generative AI applications. Communicate research findings, technical concepts, and model recommendations effectively to technical and non-technical stakeholders. Build and optimize application prototypes that leverage generative AI. Stay informed of the latest advancements in AI application development and tools. Minimum Skills and Experience Minimum of 1 year of experience working with generative AI applications. Minimum of 3 years of experience working in production software development. Minimum of 3 years of experience working with AWS resources. Excellent proficiency in Python programming including automated test. Familiarity with best practices in prompt engineering. Ability to develop and maintain good working relationships with cross-functional teams. Ability to clearly communicate and present to internal and external stakeholders. Additional Desired Skills and Experience Experience with Python and at least one web app framework for prototyping, e.g., Streamlit or Flask. Experience working on international, globe-spanning teams. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.  
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Integrations Specialist

Notable
USD
0
115000
-
140000
No items found.
Full-time
Remote
true
Notable is the leading healthcare AI platform for transforming workforce productivity. Health systems, hospitals, and payers use Notable to improve healthcare quality, close gaps in patient care, drive member enrollment, and patient acquisition, retention, and reimbursement, scaling growth without hiring more staff. We are on a mission to improve the lives of patients, staff, and clinicians - to improve healthcare for humanity. This isn't just a lofty goal - it's something we're achieving every single day. When you join Notable, you become part of a force actively transforming healthcare. Our aim to impact 100 million patients isn't just a number; it's a commitment to creating meaningful change on a massive scale. Therefore, our culture is purposeful in pursuit of this mission. We believe our culture gives each person the opportunity to do the best work of their lives, work with the best teammates, and have fun achieving great things together.Role Summary:Notable is seeking an experienced Integration Specialist to join our growing team. This role sits at the critical intersection of engineering, product, and implementation. As a member of our Integrations team, you will play a foundational role in configuring and building robust integrations and automations that connect our customers’ systems (e.g., EHRs, PMs, CRMs) to Notable’s Flow Builder orchestration platform.While integrations are your primary job, you will become a deep expert in our Flow Builder platform to master how data moves into and out of automations and how to hydrate them with data from external systems. You will be a key driver in the work you perform - expected to be independent yet collaborative, deliver with urgency, find answers where they don't exist, and ruthlessly prioritize based on impact. Deep experience with healthcare data standards and integration engines is essential for success in this role.If you are a proactive problem-solver with a background in integration engineering, technical solution architecture, or a similar field—and you're excited to make an immediate impact - we would love to meet you.What You’ll Do:Gather integration requirements with Delivery leads, product managers, and customer engineers, then translate them into Flow Builder designs and specifications.Configure and build interfaces using Mirth Connect, FHIR and proprietary REST APIs, HL7 v2, X12 EDI, and client SQL / report based extracts.Own an active customer portfolio - planning, prioritizing, and communicating Delivery dates while balancing quick wins with quarterly roadmap work.Prototype and publish reusable “subflows” and connection templates that cut repeat work across customers.Write and run rigorous test plans, then shepherd code through staging and production with zero-defect expectations.Monitor platform performance, surface bottlenecks, and propose data-model or infrastructure changes that improve scale and reliability.Collaborate with the Connector Product Engineering pod on the integration roadmap, including planning for new feature enhancements, prioritizing bug fixes, and participating in backlog grooming.Partner with the Flow Builder Product Engineering pod to advocate for and advise on enhancements to the core flow building experience as a whole.Troubleshoot escalations, lead root-cause analysis, and guide customers through resolution steps.Mentor junior team members on integration patterns, project discipline, and healthcare data standards.What We’re Looking For:5+ years of experience in healthcare, focused on data integration, technical solution leadership, or adjacent engineering/product roles.Hands-on experience with at least one integration engine (Mirth, Rhapsody, Corepoint, IRIS, or similar).Comfortable reading and writing HL7 v2 or X12, querying data with SQL, and consuming REST / FHIR APIs.Professional coding background in JavaScript, TypeScript, or Python, plus familiarity with JSON and XML.Strong project ownership - you proactively surface risks, manage competing priorities, and deliver on commitments.Clear communicator who can explain complex concepts to both technical and non-technical audiences.Systems thinker who enjoys balancing immediate customer needs with platform scalability.Bonus Points:FHIR bulk-data know-how.Exposure to major EHR vendor APIs (e.g., Epic Showroom/Vendor Services, Oracle Cerner CODE, AthenaOne APIs).DevOps literacy (Docker, CI/CD).Experience migrating interfaces between different integration engines.Beware of job scam fraudsters! Our recruiters use @notablehealth.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be me from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us here.
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Applied AI, Solutions Architect, Enterprise, Japan

Anthropic
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JP.svg
Japan
Full-time
Remote
false
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability. Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems. Responsibilities: Partner with account executives across Japan to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation Serve as the primary technical advisor to enterprise customers across Japan throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success Support customers building with both the Claude API and Claude for Work  Create and deliver compelling technical content tailored to different audiences across Japan. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives Guide technical architecture decisions and help customers across Japan integrate Claude effectively into their existing technology stack Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases Identify common integration patterns and contribute insights back to our Product and Engineering teams Travel occasionally to customer sites for workshops, technical deep dives, and relationship building Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns You may be a good fit if you have: 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager Native-level Japanese fluency and business-level English required Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders Experience designing scalable cloud architectures and integrating with enterprise systems Comfortable with python Familiarity with common LLM frameworks and tools or a background in machine learning or data science Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities A love of teaching, mentoring, and helping others succeed Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems Deadline to apply: None. Applications will be reviewed on a rolling basis. Logistics Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience. Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process
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Solutions Engineer (m/f/d)

Voize
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GE.svg
Germany
Full-time
Remote
false
Why voize? Because we’re more than just a job!At voize, we’re revolutionizing the healthcare industry with AI: Nurses simply speak their documentation into their smartphones, and our AI automatically generates the correct entries. This saves each nurse an average of 39 minutes per day, improves the quality of documentation, and makes their daily work much more rewarding.voize is YCombinator-funded, already in use at over 1000 senior care homes, and has grown by 100% in the last 90 days. Our customers save over 3.5 million hours annually - time spent on people instead of paperwork.But this is just the beginning. With our self-developed voize AI, we’re transforming not only the healthcare industry, but also have the potential to create value in many other sectors – from healthcare to inspections.As a dynamic team, we blend cutting-edge technology with social impact. And now, we are looking for You to join us!💡 Your Mission: Delight customers, optimise processes!As a Solutions Engineer at voize, you own the full technical journey of our customers - from the first presales check to ongoing operations. You’re the primary technical point of contact, bridging voize and customer IT. By validating infrastructure, configuring secure setups, solving technical issues, and scaling deployments, you ensure a smooth experience and long-term success.🚀 Your Daily Business – No two days are alikeSupport pre-sales calls to assess infrastructure, spot blockers, and guide evaluationsMultiple years of experience as a Linux or Windows Administrator.Troubleshoot issues across systems, networks, browsers, and interfaces with clarity and empathySupport technical scaling (e.g., growing user bases, infra changes)Document setups and technical handoffs for smooth internal collaborationFlag recurring issues and contribute to internal tools, docs, or processes🤝 Your Skillset – What you bring to the tableExpert Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs)Solid experience with virtualisation, Docker, web servers (Nginx, IIS), and load balancingStrong troubleshooting skills across APIs, browsers, infrastructure, and devicesClear communicator with empathy for both technical and non-technical usersProactive, self-directed, and skilled in documentation and technical handoffsExperience with start-ups will help you thrive in this role 🎯 Our Success Mindset – How we work at voizeYou’re confident in German and English to support customers and work closely with the team - we’ll support you with language courses if needed.You’re resilient - you see challenges as opportunities, not obstaclesYou work iteratively - test, learn, and improve instead of aiming for perfectionYou value open feedback and contribute to a positive, transparent team culture🌱 Growing together – what you can expect at voizeBecome a co-creator of our success with stock optionsOur office is in Berlin, with a flexible remote work culture, and we are pet-friendly!Flexible working hours because you know when you work best!Access to various learning platforms (e.g., Blinkist, Audible, etc.)Open culture with regular work weeks and team events to collaborate and bond.Rapid personal growth in a fast-growing startup.Your work will make a real impact, helping alleviate the workload for healthcare professionalsFree Germany Transport Ticket and Urban Sports Club membership30 days of vacation – plus your birthday off✨ Ready to talk? Apply now! 🚀We look forward to your application and can’t wait to meet you – no matter who you are or what background you have!
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Technical Account Manager (Enterprise)

Air Ops
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US.svg
United States
Full-time
Remote
false
About AirOpsToday thousands of leading brands and agencies use AirOps to win the battle for attention with content that both humans and agents love.We’re building the platform and profession that will empower a million marketers to become modern leaders — not spectators — as AI reshapes how brands reach their audiences.We’re backed by awesome investors, including Unusual Ventures, Wing VC, Founder Collective, XFund, Village Global, and Alt Capital, and we’re building a world-class team with in-person hubs in San Francisco, New York, and Montevideo, Uruguay.Key ResponsibilitiesOwn the customer relationship post-sale, serving as the primary technical advisor and strategic partner for enterprise accountsBuild and deploy AI-powered growth workflows in AirOps to solve high-impact customer problems and accelerate time-to-valueDevelop and scale our enterprise delivery playbook, balancing hands-on execution with systems-level thinkingPartner cross-functionally with Product, Engineering, Growth, and CX to validate new use cases, influence roadmap priorities, and help customers unlock new valueDrive adoption and usage expansion by identifying whitespace opportunities and aligning AI workflows to business goalsLeverage the AirOps platform internally to improve service delivery and demonstrate the art of the possible for customersMonitor success metrics, analyze usage trends, and present insights and recommendations to internal stakeholders and executive sponsorsLead enablement efforts, including onboarding, technical documentation, and training tailored to enterprise usersContribute feedback to product and design teams to improve usability, performance, and customer satisfactionExperience2 to 6 years experience in Growth, BizOps, Product, Technical Account Mgmt, Analytics, Solution Engineering, or similar role at a high-growth startup or B2B SaaS company; we 💚 former (or future aspiring) foundersExperience supporting large enterprise customers with complex, multi-stakeholder environmentsHands-on experience with LLMs, AI/ML technologies, or workflow automation platforms (e.g., Zapier, Make, Retool)Strong builder mindset with the ability to prototype and iterate in AirOps or similar platformsFamiliarity with prompt engineering, retrieval techniques, and integrating AI into customer workflowsComfortable working in startup environments where ambiguity is the norm and roles evolve rapidlyExcellent communication and project management skills; able to translate between technical and business stakeholdersBonus: working knowledge of Python, JavaScript, or other scripting languagesBonus: experience with SEO and Content MarketingOur Guiding PrinciplesExtreme OwnershipQualityCuriosity and PlayMake Our Customers HeroesRespectful CandorBenefitsEquity in a fast-growing startupCompetitive benefits package tailored to your locationFlexible time off policyGenerous parental leaveA fun-loving and (just a bit) nerdy team that loves to move fast!
Technical Product Manager
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Forward Deployed Architect - Support

Loop
USD
0
130000
-
150000
US.svg
United States
Full-time
Remote
false
About Loop Loop is on a mission to unlock profits trapped in the supply chain (https://loop.com/article/unlock-profit-trapped-in-your-supply-chain) and lower costs for consumers. Bad data and inefficient workflows create friction that limits working capital and raises costs for every supply chain stakeholder. Loop’s modern audit and pay platform uses our domain-driven AI to harness the complexity of supply chain data and documentation. We improve transportation spend visibility so companies can control their costs and power profit. That is why industry leaders like J.P. Morgan Chase, Great Dane, Emerge, and Loadsmart work with Loop. Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Susa Ventures, Flexport, and 50 industry-leading angel investors. Our team brings subject matter expertise from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and long-standing industry leaders like C.H. Robinson. About the Role We are seeking a technically adept and proactive team member to join our Post-Production Support team as a Technical Support Architect. This role is critical in ensuring the ongoing stability, performance, and continuous improvement of deployed integration solutions between Loop and our clients’ TMS, FPA, WMS, YMS, ERP, and BI systems. The ideal candidate has hands-on experience with cloud architecture, integration methods (APIs, flat files, EDI), and development in Python or JavaScript. A strong problem-solving mindset, ability to triage and resolve technical issues, and a focus on optimizing support processes are essential. Key Responsibilities Own post-go-live technical support for all deployed integrations, ensuring system uptime, data integrity, and seamless operation between Loop and client systems (TMS, ERP, BI, etc.). Triage, diagnose, and resolve integration incidents and service requests—acting as the technical escalation point for complex issues reported by clients or internal teams. Monitor integration health using observability tools and dashboards; proactively identify and address performance bottlenecks, data syncing issues, or integration failures. Lead root cause analysis for major incidents; document findings, recommend preventive measures, and implement fixes to reduce recurrence. Develop and maintain runbooks, knowledge base articles, and support documentation to empower Tier 1/Tier 2 teams and improve resolution efficiency. Collaborate with Product and Engineering teams to communicate recurring issues, gaps, or enhancement requests—ensuring client feedback directly informs the product roadmap. Deliver targeted training and enablement for client teams and internal support staff on integration best practices, troubleshooting, and system usage. Manage the technical aspects of minor enhancements and patches post-launch, coordinating testing and release with minimal disruption to client operations. Participate in cross-functional incident management processes; lead technical bridge calls during critical outages and ensure transparent, timely client communication. Track and report key support metrics (e.g., MTTR, incident volume, client satisfaction); use data to identify trends and drive continuous improvement in support delivery. Maintain a strong understanding of industry standards and emerging technologies in logistics, ERP, and integration platforms to recommend relevant upgrades or innovations. Qualifications Hands-on experience with cloud-based integration development (Python, JavaScript) and modern DevOps practices. Deep familiarity AWS, AZURE, GCP, and Integration platforms Proven ability to troubleshoot complex integration issues across APIs, flat files, and EDI. Strong organizational skills to manage multiple concurrent support cases and prioritize based on business impact. Excellent communication to liaise between technical teams, clients, and business stakeholders. Proactive, customer-focused mindset with a commitment to operational excellence and continuous improvement. Success Measures Reduction in incident volume and resolution time for integration-related issues. High client satisfaction scores and low escalation rates. Effective knowledge transfer to Tier 1/Tier 2 support teams. Identification and implementation of process improvements that reduce support costs or enhance system reliability. Benefits & Perks Premium Medical, Dental, and Vision Insurance plans, premiums covered 100% for you 401k plan, FSA, Commuter benefits Unlimited PTO Generous professional development budget to feed your curiosity Physical and Mental fitness subsidies for yoga, meditation, gym, or ski membership Salary Range based on experience and skills 130,000 - 150,000 Why You Should Join Loop
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Sales Engineer

Replit
USD
0
150000
-
220000
US.svg
United States
Full-time
Remote
false
Replit is the fastest way to turn ideas into software. With our powerful AI-powered Agent and Assistant, anyone can create and launch apps from natural language in just one click. Build and deploy full-stack applications directly from your browser—no setup required. Never written a line of code in your life? No problem. Replit makes software creation accessible, collaborative, and lightning-fast. Join us in our mission to empower the next generation of builders.Replit is seeking a Sales Engineer (SE) with strong technical expertise to join our growing sales team. Candidates with solid coding ability, while excelling at communicating with non-technical audiences are ideal, as our primary users are Product Managers, Designers, and Operations professionals who use Replit’s AI coding agent to build business apps and new products.This position encompasses both pre- and post-sales support, working closely with our Account Executive and Account Managers throughout the customer lifecycle and spanning all segments from SMB to Enterprise. A significant portion of the role involves supporting and travelling to prospective customers to run hackathons with non-engineering teams.This role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for solving business challenges with AI. You'll leverage your skills to effectively communicate Replit's value proposition: a world where anyone can create software using natural language.What You'll DoPartner with Account Executives and Account Managers to provide technical expertise throughout both pre-sales and post-sales customer lifecyclePlan, coordinate, and facilitate hackathons at prospective customer sites (typically 50-200 attendees per event)Travel up to 25% of the time to support on-site customer hackathons and technical engagementsConduct compelling product demonstrations tailored to non-technical audiences (PMs, Designers, Operations teams)Lead technical discovery sessions focused on use cases like prototyping, internal tool development, and workflow automationArticulate how Replit's AI coding agent empowers non-technical users to build applications without traditional codingDesign and present solutions that showcase how teams can leverage Replit for rapid prototyping and internal toolingCreate educational content and workshops for hackathon participants and customer teamsCollaborate with product and engineering teams to address technical questions and gather user feedbackProvide hands-on technical support during customer implementations and onboardingDevelop technical content including demo scripts, hackathon materials, and use case documentationStay current with Replit's evolving AI capabilities and new features for non-technical usersRequired Skills & Experience3+ years of experience in a Sales Engineer, Solutions Engineer, or technical sales role, preferably in SaaS or no-code/low-code toolsStrong coding skills at minimum entry-level/junior software engineer proficiencyExceptional ability to communicate complex technical concepts to non-technical audiences (PMs, Designers, Operations teams)Understanding of common business use cases for prototyping, internal tooling, and workflow automationExcellent presentation and demonstration skills with business stakeholders and non-technical usersProven ability to quickly learn and teach AI-powered development toolsStrong problem-solving skills and ability to guide non-technical users through technical challengesComfort with frequent travel (up to 25%) for on-site customer events and hackathonsSelf-motivated with excellent event planning and organizational skillsPassion for democratizing software creation and AI-powered development toolsBonus PointsYou're an active Replit userYou've worked at an early-stage startup or in developer toolsDegree in Computer Science, Engineering, or a related technical field (or equivalent practical experience)Tools + Tech Stack for this roleReplitHubspot CRMZoomInfoClaySmartLeadLinkedInHashboard, HexThis role may not be a fit ifYou’re not based in the Bay area or willing to relocateYou lack an understanding of the software development lifecycle; have little to no coding knowledgeYou’re not passionate about AIYou don’t enjoy being in client facing roles where most of your day is talking to othersYou’re not comfortable with frequent travel (up to one week per month average)Full-Time Employee Benefits Include:💰 Competitive Salary & Equity💹 401(k) Program⚕️ Health, Dental, Vision and Life Insurance🩼 Short Term and Long Term Disability🚼 Paid Parental, Medical, Caregiver Leave🚗 Commuter Benefits📱 Monthly Wellness Stipend🧑‍💻 Autonoumous Work Environement🖥 In Office Set-Up Reimbursement🏝 Flexible Time Off (FTO) + Holidays🚀 Quarterly Team Gatherings☕ In Office AmenitiesWant to learn more about what we are up to?Meet the Replit AgentReplit: Make an app for thatReplit BlogAmjad TED TalkInterviewing + Culture at ReplitOperating PrinciplesReasons not to work at ReplitTo achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.This is a full-time role that can be held from our Foster City, CA office. The role has an in-office requirement of Monday, Wednesday, and Friday.
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Software Engineering
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Lead Solutions Engineer

Relevance AI
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AU.svg
Australia
Full-time
Remote
false
Location 📍: Sydney, NSW (Hybrid)About Us 🚀At Relevance AI, our mission is to empower anyone to delegate work to the AI workforce.We’re building a new type of automation platform, for anyone to create and use AI agents that can replicate human quality work, decision making and collaboration.We are scaling fast to meet unprecedented customer demand and we need exceptional talent to help us grow. If you’re ready to be part of a trailblazing company at the cutting edge of AI, this is the place for you.The Role 🥳As our Lead Solutions Engineer, you’ll take on a pivotal leadership role within our Sydney-based Solutions Engineering team. You’ll guide a growing team of SEs across both pre-sales and post-sales phases - supporting enterprise clients and delivering impactful AI agent implementations.You will provide mentorship, team oversight, and technical leadership, while ensuring seamless project delivery and operational coordination. This role is ideal for someone ready to step beyond senior individual contributor work into a role that shapes team culture, scales process, and drives strategic delivery.Your impact💥Lead the day-to-day operations of the Sydney Solutions Engineering team, including project oversight, cross-functional alignment, and knowledge sharing.Support pre-sales and post-sales activities, guiding customer engagements from discovery to successful AI agent implementation.Serve as a technical and strategic mentor, ensuring consistent upskilling and alignment across the team.Onboard new team members and develop structured onboarding processes to scale our SE team effectively.Act as the go-to pulse-check for team health and delivery cadence - proactively resolving blockers, balancing workloads, and reporting operational status.Drive hands-on impact by joining key customer projects, accelerating implementations and technical success.Coordinate with leadership to help prioritize projects and improve internal tooling, processes, and delivery frameworks.Conducting weekly team check-ins and fostering a culture of support and excellence.What We’re Looking For 🧠5+ years in solutions engineering, technical consulting, or forward-deployed engineering - especially in automation, AI, or SaaS environments.Proven leadership experience, including team mentorship, reporting, and operational oversight.Expertise in AI agents, automation platforms, or workflow orchestration. Experience in both pre-sales and post-sales contexts is highly valued.Strong technical fluency with Python, APIs, and LLM prompting - you can handle implementations hands-on and troubleshoot efficiently.A collaborative, customer-first mindset, with exceptional communication and problem-solving abilities.Ability to translate complex technical concepts into strategic value for business stakeholders.Comfort working in a fast-paced, high-growth startup environment with rapidly shifting priorities and team dynamics.Why Join Us? 🌟Work at the forefront of AI with a nimble team that is constantly pushing boundaries. We encourage and celebrate ideas that drive our mission forward.We're guided by our five values: truth-seeking, being empathetic, putting the customer first, iterate extremely fast, and building memories.We’ve set high standards in our high-trust, low-ego environment. We hire exceptional people to do the best work of their lives. In return, we reward our people with competitive salaries, equity stake, unparalleled professional growth, and career-defining opportunities.Relevance AI is well-funded by leading investors, including Bessemer Venture Partners, Insights Partners, Peak XV, and King River Capital.As an early team member, you’ll play a key role in shaping our future—including our culture, ways of working, and even the benefits we offer. We’re laying the foundations now, and your ideas can help define what comes next.Benefits💥🌴 4 Weeks Annual Leave – Take time to recharge with 20 days of paid vacation📈 ESOP – Employee Stock Ownership Plan so you can grow with the company🤖 AI Productivity Benefit – Get up to $1200 USD/year to spend on AI tools, courses, and learning resources that help you work smarter and grow your skills👶 Parental Leave – We offer 12 weeks of paid parental leave for all eligible new parents, and an additional 6 weeks for the birthing parent🎉 Milestone Merch – Celebrate your work anniversaries with customised Relevance AI swag🍱 Team Meals – Enjoy free Friday lunches, Uber Eats dinners, and regular catered office lunches🪩 Quarterly Team Events – Build stronger connections through fun, meaningful team bonding experiences every quarter🏓 Social Clubs – Share your hobbies and interests by joining or starting a club with your teammates. A few clubs we already have are hiking, chess, and board game nights. We also have a social committee you can join—new ideas are always welcome!🍿 Snacks & Drinks Galore – Stay energised with a wide selection of snacks and a fully stocked fridge of drinks in the office🌐 Community Events – As the home of the AI workforce, we regularly host events featuring thought leaders, industry partners, and the wider community—right at our office, so you can join straight after work🧠 Sonder EAP – Access 24/7 mental health and wellbeing support through Sonder, our Employee Assistance Program
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Solutions Engineer

Glean Work
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GB.svg
United Kingdom
Remote
true
About Glean: Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.About the Role: The Solution Engineer role sits within the GTM organisation within the EMEA region; making you a trusted technical advisor of the local sales team, our partners, and our customers. You will work on many exciting projects with some of the most future-forward organisations; helping to guide the beginning of their Generative AI journeys. At Glean, our Solution Engineers work with our customers to help them connect Glean to their most important decision-making platforms. These platforms include Microsoft 365, Google Workspace, Jira, Confluence, Slack, GitHub, Zendesk, and everything in between! As an SE, you will work closely with our local Account Executives (AEs) and will be responsible for the technical success and delivery of our sales opportunities.  You will: Performing interactive demonstrations of the Glean platform to prospective customers. Educating the technical teams of our prospective customers on the architecture of the Glean platform. Specifically, articulating the “how” of how our solution works in the context of the customer landscape. Scoping and executing sponsored pilot and Proof of Value (PoV) exercises to ensure the technical requirements and business objectives that the Glean solution provides are validated. Educating and training our customers and partners on our product to ensure that they are set up for success. Presenting at company sponsored events such as Google Cloud Next and AWS re:invent. Liaising with Glean product managers and engineers to investigate issues, raise feature requests, and understand our future roadmap. About You: You will have a bachelor's degree in Engineering, Computer Science, Information Technology, or a related field (or equivalent work experience).  At least 5+ years experience in enterprise software pre-sales and have used value-based discovery frameworks. You possess excellent analytical and problem-solving skills with the ability to handle complex technical challenges. You are able to explain complex technical concepts in layman’s terms to help educate and train our customers, prospects, and partners. You are comfortable presenting, both virtually and in-person, Familiarity with cloud infrastructure (IaaS) platforms such as GCP, AWS, and Azure. Familiarity with identity services and Single Sign-On (SSO) providers such as Azure/Entra ID, Okta, and protocols such as SAML, SCIM, and OIDC. Familiarity with APIs including sending and receiving data from API endpoints, and how to troubleshoot issues Familiarity with security concepts and tools, e.g. Firewalls, VPNs, SSL/TLS, DLP, WAFs, and proxies. Location: London (The role is remote) We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. #LI-REMOTE
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Sales Engineer - AI trainer

Ryz Labs
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US.svg
United States
AR.svg
Argentina
Part-time
Remote
true
We are seeking a Sales Engineer specializing in AI training to join one of our clients, where you'll be at the heart of technological innovation and business growth. In this innovative part-time, remote role, your engineering expertise will guide AI system training, enhance the sales journey, and equip teams with state-of-the-art insights. Key Responsibilities:Act as the AI training subject matter expert (SME), leading the creation and deployment of AI-based sales solutions.Simplify complex technical ideas into valuable insights for AI systems and sales team members alike.Provide expert technical support for both pre-sales and post-sales engagements, customized to client requirements.Work alongside product and engineering teams to ensure that solutions meet client needs and reflect the latest industry trends.Create and conduct engaging training sessions and prepare detailed documentation for AI-enhanced sales tools.Evaluate market feedback to adjust sales tactics and improve AI training datasets.Ensure clear communication between technical and non-technical stakeholders. Required Skills and Qualifications:Bachelor's degree in engineering or a related technical discipline.Proven track record in selling business goods or services that require deep technical know-how.Exceptional written and verbal communication skills.Previous experience in roles like Sales Engineer, Technical Sales Engineer, or a similar customer-focused technical position.Strong analytical skills and problem-solving prowess.Capacity to explain technical information to non-technical audiences.Self-driven, well-organized, and comfortable working independently in a remote setting. Preferred Qualifications:Expertise in AI model training, data labeling, or ML operations.Experience with AI-driven sales tools and platforms.Previous involvement in technical marketing or business development roles. About RYZ Labs:RYZ Labs is a startup studio built in 2021 by two lifelong entrepreneurs. The founders of RYZ have worked at some of the world's largest tech companies and some of the most iconic consumer brands. They have lived and worked in Argentina for many years and have decades of experience in Latam. What brought them together is the passion for the early phases of company creation and the idea of attracting the brightest talents in order to build industry-defining companies in a post-pandemic world. Our teams are remote and distributed throughout the US and Latam. They use the latest cutting-edge technologies in cloud computing to create applications that are scalable and resilient. We aim to provide diverse product solutions for different industries, planning to build a large number of startups in the upcoming years. At RYZ, you will find yourself working with autonomy and efficiency, owning every step of your development. We provide an environment of opportunities, learning, growth, expansion, and challenging projects. You will deepen your experience while sharing and learning from a team of great professionals and specialists. Our values and what to expect:- Customer First Mentality - every decision we make should be made through the lens of the customer.- Bias for Action - urgency is critical, expect that the timeline to get something done is accelerated.- Ownership -  step up if you see an opportunity to help, even if not your core responsibility. - Humility and Respect - be willing to learn, be vulnerable, and treat everyone who interacts with RYZ with respect.- Frugality - being frugal and cost-conscious helps us do more with less- Deliver Impact - get things done in the most efficient way. - Raise our Standards - always be looking to improve our processes, our team, and our expectations. The status quo is not good enough and never should be.
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Forward Deployed Engineer - Strategist

ElevenLabs
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earth.svg
Anywhere
Full-time
Remote
true
This role is remote, so it can be executed globally. However, to facilitate working with the engineering team we strongly prefer candidates based in GMT-4 to GMT+3. We have offices in Bangalore, Dublin, London, New York, San Francisco, Tokyo, and Warsaw.About ElevenLabs ElevenLabs is a research and product company defining the frontier of Audio AI. Millions of individuals use ElevenLabs to read articles, voice over their videos, and reclaim voices lost from disability. And the leading developers and enterprises use ElevenLabs to create AI agents for support, sales, and education.ElevenLabs launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing ElevenLabs at $3.3 billion. The round was co-led by Andreessen Horowitz and ICONIQ Growth, with continued support from the leading names in tech, including Nat Friedman, Daniel Gross, Instagram co-founder Mike Krieger, Oculus VR co-founder Brendan Iribe, DeepMind and Inflection co-founder Mustafa Suleyman, and many others.ElevenLabs is only 2 years old and scaling rapidly. We are just getting started. If you want to work hard and have an incredible impact, we would love to hear from you.How we workHigh-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.Excellence everywhere: Everything we do should match the quality of our AI models.Global team: We prioritize your talent, not your location. We are remote first with optional in-person offices in San Francisco, New York, Dublin, London, Tokyo, and Warsaw.What we offerLearning & development: Annual discretionary stipend towards professional development. Social travel: Annual discretionary stipend to meet up with colleagues each year, however you choose.Annual company offsite: We bring the entire company together at a new location every year.Coworking: If you’re not located near one of our main hubs, we offer a monthly coworking stipend.About the roleAs a Forward Deployed Engineer Strategist, you'll work as part of a driven and creative team of Engineers, Product Designers, and other Strategists to deploy our voice AI technology against the most challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be.No two days are the same, but as a FDE Strategist you can expect to:Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points.Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions.Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations.Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness.Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models.Build and deliver compelling demos of our voice and audio AI technology to new and existing customers.Scope out potential applications in new industries and expand our AI solutions across different sectors globally.Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions.Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.RequirementsExperience working with customers in a technical capacity. It's ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them.Basic proficiency in Python and understanding of API integration to implement scripts and help with prototyping/demo building.Excellent communication and problem-solving skills, especially in terms of ability to summarize complex technical concepts and using logic in pursuing optimal solutions.A proven track record of taking ownership of complex projects and delivering results.Adaptability to work across different customer environments and technical use cases.Technical aptitude to quickly understand our voice and audio AI models and their applications.#LI-Remote
Solutions Architect
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Solution Engineer (Pre-Sales)

Union
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United States
Full-time
Remote
true
Solutions Architect
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Solutions Architect, AI & Hybrid Cloud - Paris

Mistral AI
EUR
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FR.svg
France
Full-time
Remote
false
About Mistral  At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life. We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work. We are a dynamic, collaborative team passionate about AI and its potential to transform society.Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited. Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careers. Role Summary  • You'll be the catalyst driving the adoption and scaling of cutting-edge AI solutions. It's a purely individual contributor role.• You'll work at the intersection of innovation and impact, empowering businesses to leverage GenAI for transformative results.• You'll guide companies in integrating GenAI solutions, making AI a tangible part of their operations.• You'll drive the scaling of GenAI technologies, ensuring seamless transitions from concept to production.• You'll partner closely with our product and science teams to deliver state-of-the-art AI solutions tailored to client needs.• You'll tackle complex business problems with AI, delivering measurable outcomes and strategic advantages.• You'll contribute to the evolution of AI technology, influencing how businesses operate and compete in the modern world.• You will travel approximately 30 to 60% of your time.• Your role will involve spending time at the client’s office. What you will do Delivering value to the customers• Execute on effective technical discovery to understand potential clients' needs, challenges, and desired outcomes in collaboration with Account Executives.• Contribute to effectively identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer. • On the project, Influence evaluation criteria and gain control of evaluations and the evaluation process• Create a strategic vision for the customer on the project, based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities.   Product deployment• Guide and support customers in deploying our models and products into their infrastructure.• Work closely with customers to deploy relevant solutions according to their specific requirements.• Regularly liaise with the product and technical teams to relay feedback and suggest improvements.• Develop custom features for customers as needed. Customer Onboarding• Responsible for onboarding customers on our products, providing guidance on deployment and integration• Ensuring the best production setup from the low-level GPU stack, up to infrastructure, back-end and front-end interfaces Project management• Define and track success metrics of the POC being rolled out at customers.• Operate as a program leader, leveraging internal Mistral teams (Applied Engineers) as well as teams on the customer side to make sure project moves forward. About you • You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.)• You have experience working as a DevOps, Site Reliability Engineer or Cloud Solution Architect• You're experienced with deploying and managing AI-based products in production environments• You are fluent in Python• You have experience with containerization technologies (Docker, Kubernetes), as well as CI/CD pipelines and automated deployment tools • You have a deep understanding of cloud platforms (AWS, Azure, GCP) and on-premise infrastructure• You have been involved in a customer facing role• You have strong project & stakeholder management skills• You have foundational knowledge in AI/ML/Data science• You have ability to connect technology and business value • You are result driven and resilient• Being familiar with sales qualification concepts is a strong plus We are looking for adaptable team players who excel in a fast-paced environment and are ready to support pre-sales as well as deployment tasks, contributing to our shared goals and success. Hiring Process (optional) • Talent Acquisition screening call• 30min Hiring Manager Interview• 45min Business Acumen Interview • 60min System Design• Panel (Home Prep & Restitution)• 30min Value Talk• Reference check Benefits France 💰 Competitive cash salary and equity🥕 Daily lunch vouchers : Swile meal vouchers with 10,83€ per worked day, incl 60% offered by company🥎 Sport : Enjoy discounted access to gyms and fitness studios through our Wellpass partnership🚴 Transportation : Monthly contribution to a mobility pass via Betterway🧑‍⚕️ Health : Full health insurance for you and your family🍼 Parental : Generous parental leave policy🌎 Visa sponsorship🤝 Coaching: we offer BetterUp coaching on a voluntary basis
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