Software Engineer, macOS Core Product - Waco, USA
Work alongside machine learning researchers, engineers, and product managers to bring AI Voices to customers for a diverse range of use cases. Deploy and operate the core ML inference workloads for the AI Voices serving pipeline. Introduce new techniques, tools, and architecture to improve the performance, latency, throughput, and efficiency of deployed models. Build tools to provide visibility into bottlenecks and sources of instability, and design and implement solutions to address the highest priority issues.
Enterprise Account Executive - Italy
The AI Outcomes Manager will partner with executive sponsors and end users to identify high-impact use cases and turn them into measurable business outcomes on Glean. They will lead strategic reviews and advise customers on their AI roadmap to ensure maximum value from Glean's platform. The role involves translating business needs into clear problem statements, success metrics, and practical AI solutions while collaborating with Product and R&D to shape priorities. They will conduct discovery workshops, scope pilots, and guide rollouts to drive broad and deep adoption of the Glean platform. Additionally, they will design and build AI agents with and for customers, including rethinking and redesigning underlying business processes to maximize impact and usability. The manager will proactively identify expansion opportunities and drive engagement across teams and functions.
Senior AI Engineer - San Mateo, CA
The role involves training, evaluating, and monitoring new and improved LLMs and other algorithmic models. The engineer will test and deploy content moderation models in production and iterate based on real-world performance metrics and feedback loops. They are expected to develop medium to long-term vision for content understanding-related R&D, collaborating with management, product, policy & operations, and engineering teams. The position requires taking ownership of results delivered to customers, advocating for changes in approach where needed, and leading cross-functional execution.
MCP & Tools Python Developer - Agent Evaluation Infrastructure
Developing and maintaining MCP-compatible evaluation servers; implementing logic to check agent actions against scenario definitions; creating or extending tools that writers and QAs use to test agents; working closely with infrastructure engineers to ensure compatibility; occasionally helping with test writing or debug sessions when needed.
Head of Machine Learning (Remote - UK/Europe)
The Head of Machine Learning will manage 9 Machine Learning Engineers, including 3 Team Leaders, with responsibilities spanning People Management and project coordination. They will understand and coordinate the strategic direction of ML team projects, manage dependencies, allocate resources, and ensure alignment with business and product goals. This includes contributing to system architecture and development by empowering the team via 1:1s, code reviews, and discussions to deliver impactful features. The role involves leading and nurturing the ML engineering team through coaching and mentorship, leading team OKR discussions, coordinating projects, facilitating meetings, and collaborating with the CTO, Platform, and Product Managers to align team priorities with company OKRs. They will work with the People team on recruiting and onboarding talent, act as a sounding board for the team, support identifying and resolving bottlenecks and blockers to enable faster iteration, drive ML system development and deployment, optimize tools and infrastructure for efficiency, and promote a culture of collaboration and continuous learning while mentoring team members.
Forward Deployed Engineer - Paris
Lead customer discovery and design sessions to map business processes, identify automation opportunities, and define solution architecture. Design, build, and deploy integrations using low/no-code platforms (Zapier, Make, n8n, Workato) and CRM automation tools (HubSpot Workflows, Salesforce Flow) with API connectors. Collaborate with Engineering to validate technical feasibility, resolve blockers, and share field learnings that inform product improvements. Configure and optimize the AI Agent by defining intents, prompts, actions, guardrails, and performance metrics. Manage complex, cross-functional deployments by defining timelines, aligning stakeholders, ensuring accountability, and delivering on time and within scope. Create scalable models and reusable frameworks such as templates, playbooks, and reference architectures to expedite future projects. Champion continuous learning and enablement through training peers, running internal workshops, and documenting best practices to raise the technical bar across the team. Run global, targeted outbound campaigns within the existing customer base to generate pipeline and accelerate adoption, working closely with the customer marketing team. Collaborate with GTM leadership to embed routines and cadences that drive accountability for new product pipeline, forecast accuracy, and performance tracking. Own regional top-line targets for assigned products by collaborating with AEs and AMs who hold add-on quotas. Act as an internal product owner within the GTM function by defining product-specific MRR strategies, coordinating cross-functional support, and ensuring delivery of the AI-enabled communication platform. Collaborate with Product and PMM to shape the AI Voice Agent roadmap based on customer needs, integration insights, and field learnings. Drive internal and external product education including enablement for System Integrators and channel partners. Maintain deep awareness of AI and CX industry trends to keep Aircall's positioning competitive and feed insights back into product and GTM strategies.
Product Analyst Intern
Help users discover and master the Dataiku platform through user training, office hours, demos, and ongoing consultative support. Analyse and investigate various kinds of data and machine learning applications across industries and use cases. Provide strategic input to the customer and account teams that help customers achieve success. Scope and co-develop production-level data science projects with customers. Mentor and help educate data scientists and other customer team members to aid in career development and growth.
Forward Deployed Engineer
The Forward Deployed Engineer will work closely with customers from onboarding through ongoing usage to integrate and optimize HappyRobot's AI solutions. Responsibilities include building new features, MVPs, and scalable solutions that directly impact customer outcomes, using full-stack development with React, TypeScript, Node.js, and Python. They will design, implement, and iterate on AI/ML applications such as LLM prompting, tuning voices, and transcribers to optimize use cases. The engineer will manage APIs and integrations with third-party systems to ensure seamless customer functionality. Collaboration with Product, Engineering, and Customer Success teams is required to deliver tailored solutions. They must continuously iterate and improve AI solutions based on customer feedback and evolving requirements, while prioritizing and managing multiple projects under tight deadlines with high-quality results.
Future AI Global leaders - Applied Science
Run pre-training, post-training and deploy state of the art models on clusters with thousands of GPUs. Design, train, and deploy state-of-the-art models in specialized fields like time series, edge devices, quantization, cybersecurity, multimodal or robotics. Generate and curate data for pre-training and post-training, work on evaluations and ensure the model's performance exceeds expectations. Develop tools and frameworks to facilitate data generation, model training, evaluation and deployment. Collaborate with cross-functional teams to tackle complex use cases using agents and foundational models. Manage research projects and communications with client research teams.
Future AI Global leaders - Applied AI & Engineering
Work on state-of-the-art Generative AI applications, ranging from consumer products to industrial use cases. Collaborate closely with research, product, and engineering teams to develop complex, high-impact, and scalable AI use cases. Assist in the deployment of AI models, including fine-tuning, Retrieval-Augmented Generation (RAG), and Agentic workflows. Engage in ongoing training and development to stay up-to-date with the latest advancements in AI technology. Receive mentorship from experienced AI professionals and contribute to several projects.
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